10.0
really awful- Crashes / Fires:
- 23 / 3
- Injuries / Deaths:
- 25 / 1
- Average Mileage:
- 72,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 5-25-2023 my Transmission, suddenly downshifted into first gear at approx. 45 mi per hour. Had I been on the highway with a 65 mi per hour speed limit, I may have gotten whiplash or possibly lost control of the vehicle. 5-26-2023 just going out and do not know what may or may not happen as yesterday's incident was totally random and never occurred before. My vehicle was recently inspected when I Had turbo coolant line, and Turbo Vacuum Pump, replaced.
- Longs, SC, USA
The contact owns a 2013 Ford F-150. The contact stated that the speedometer was fluctuating whether the accelerator pedal was depressed or not. The contact stated that the vehicle failed to accelerate as needed. The contact stated that after turning off and restarting the vehicle several times the vehicle operated as needed. The wrench symbol was displayed. The contact took the vehicle to the dealer who confirmed that the failure was related NHTSA Campaign Number: 19V075000 (Power Train) however, the vehicle only showed 4 of the 7 trouble codes required to have the transmission replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 142,000.
- Everett, PA, USA
Driving normal and then sudden down shift while driving on the freeway Had the software update and it-??s still doing the same thing. Was told the lead frame needs replacement. Ford has so many issues with the parts they are back ordered and I am now moving past the extended 10 year / 150,000 mile warranty. I can-??t drive and have no idea when or if parts will be available.
- Poinciana, FL, USA
Truck will not shift out of 1st gear, if it does shift it will skip to 3rd or 5th gear. When this issue happens we also have no gauges on our truck. Pull over, turn truck off and then turn back on and it will correct itself. Took into Ford dealership they said the lead frame needs to be replaced. Truck was put into service 02/23/2013 and today is 05/10/2023. Ford does not want to cover repairs, even though they offered a 10 year extended coverage on the lead frame if there was issues, we are less than 90 days outside that window.
- Columbia, MO, USA
Problemas de trasmicion
- Port Saint Lucie , FL, USA
HELLO, Ford Motor Company is not honoring a recall on my 2013 F150 truck transmission leadframe. I took it in for several recalls on this problem and now the other day it shifted wrong on the interstate going to my cancer treatments. This is a major safety issue for me and others. I have a case # and have left 3 messages to the executive office with no return call. No help from anyone in getting this resolved, before someone gets hurt. Michelle
- Seminary, MS, USA
what is a reasonabe time for dealers to get parts to repair a recall. They keep saying parts on back order. Other parts are available to repair but company will not approve due to cost.
- Ga Lawrenceville, GA, USA
LCD panel goes blank, when i shift it, it smacks hard and does not go into gear. cuts out and speedometer fails. Have to shut off and restart
- Mingoville, PA, USA
My truck will randomly start driving in third gear or shift to third gear while driving and stick. It will also hard shift from third to fourth. There have been few instances where it downshifted to first gear.
- Anahola, HI, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission downshifted unintendedly, the speedometer failed to provide an accurate reading, and the vehicle then went into LIMP Mode. The contact pulled over, turned off and then restart the vehicle, and the vehicle operated as designed. The contact stated that the vehicle was turned off and restarted several times after the failure before the vehicle regained normal function. The contact took the vehicle to the dealer who diagnosed that the failure was related to NHTSA Campaign Numbers: 16V248000 (Power Train) and 19V075000 (Power Train) however, the VIN was not included. The dealer also informed the contact that the failure could not be repaired under warranty. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.
- Sault Sainte Marie, MI, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear while the speedometer dropped to zero (0). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the VIN was included in Ford Campaign Number: 19N01 for Transmission Leadframe Extended Warranty Coverage; however, the warranty had expired.?The failure mileage was approximately 55,600.
- Milwaukee, WI, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at 70 MPH, the vehicle decelerated intermittently and unexpectedly downshifted into first gear. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was made aware of the failure but did not offer assistance. The failure mileage was approximately 157,000.
- Laredo, TX, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted into first gear and the vehicle fishtailed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission molded lead frame had malfunctioned. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was contacted and informed the contact that the vehicle was not covered under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139,000.
- Oshkosh, WI, USA
Truck will randomly shift into first, second, and even shift up into 5th from lower gears. Sometimes restarting the truck fixes the issue, but other times it takes multiple restarts or even a battery reset.
- Brookings, SD, USA
I will be driving and next thing you know it will do a hard jerk down shift then may do it one more time then its ok. Happens least once a day almost going on 2wks. I see there is/was recall on this happening but no letter or anything was sent to me!! How can i get this fixed?
- Morrow, GA, USA
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was failing to start as needed with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump fuse needed to be replaced. The contact was advised to take the vehicle to a local dealer for repair. The vehicle had not yet been taken to a local dealer for repair. The contact stated while driving at approximately 5 MPH, the vehicle stalled and was rear-ended. A police report was not filed. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
- Clarksville, MD, USA
Driving down the freeway, the vehicle lost response to the throttle and transmission resulting in no ability to safely move off the road and needing to coast to the shoulder. A wrench icon on the dash appeared along with an engine light which stayed illuminated and was reading a p0720 error code (Output shaft speed sensor). This occurred twice while going freeway speeds, and once at city street pace. The issue was able to be reset by turning the vehicle on and off, but repeated a couple more times. This is available for inspection as the check engine light has stayed illuminated. A similar issue has occurred where the vehicle will have a wrench symbol on the dash, with the speedometer mileage not working in addition to not shifting below 3rd gear and above 5th gear.
- Raleigh, NC, USA
The contact owns a 2013 Ford F-150. The contact stated while driving 65-67 MPH, the vehicle unintendedly downshifted from 6th to 1st gear and crashed into the rear of another vehicle. The air bag warning light, the power train and the check engine warning lights were illuminated. Additionally, The speedometer and the odometer ceased to work. The air bags did not deploy. There was no injury sustained. A police report was filed. The contact was able to continue driving. The contact stated that he was a certified mechanic and had diagnosed that the lead frame assembly needed to be replaced. The contact stated that he had received a notice of Ford Campaign Number: 19N01. The local dealer and other unknown dealers were notified of the failure and informed the contact that they did not have the parts. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. A case was opened. The vehicle was not repaired. The failure mileage was approximately 140,248.
- Summit, MS, USA
While driving the truck at highway speeds the back wheels locked up over revving the engine. Ford is claiming destroyed engine is not related to the recall even though it was caused by the recall
- Tipton, IN, USA
- Coleman Falls, VA, USA