Transmission shutter around 45 mph

- Calhoun , GA, USA

Ford supposedly repaired my truck via recall 24S37 on June 6 2025. However, while driving at approx 65 mph 2 days later, my truck downshifted again to first gear. This went on for another 2 weeks until I took it back to Crossroads Ford in Henderson NC again and they notated that I have a code P1500 AND CODE p0722 WHICH IS A LEAD FRAME IN TRANSMISSION ISSUE but they did not repair it..AGAIN. It is currently at the same dealership and they called me from Dearborn MI to inform me that I am not covered. It is a 2014 with 308,000 miles. I am relegated to driving 30 mph if I am to drive it as shifting down is unsafe. The issue is that it is a Ford defect even if I am at 308k and they refuse to rectify my issue so that my family can ride safely. SUMMARY FROM CROSSROADS FORD IN HENDERSON READS OSS SENSOR CIRCUIT FAULT CODE P0722, P1500...POSSIBLE LEAS FRAME TRANSMISSION.....I AM FULLY AWARE A RECALL REPAIR CARRIES WITH IT AT LEAST A 1 YEAR WARRANTY.

- Warrenton, NC, USA

The contact owns a 2014 Ford F-150. The contact stated that while his daughter-in-law was driving at undisclosed speeds, the transmission unexpectedly downshifted and caused the rear wheels to lock up. The vehicle was included in NHTSA Campaign Number: 24V444000 (Power Train) and was taken to the dealer for the recall repair. The dealer completed the software update. The contact stated that the failure persisted after the recall repair. The manufacturer was not informed of the failure. The failure mileage was unknown.

- Gordonsville, TN, USA

My 2014 F150 XLT experienced recall S4S37. I brought the truck in for the recall after experience a sudden downshift into 1st gear while driving at 70mph. The PCM software update was installed during my first visit to my local Ford Dealership (Team Fod in Steubenville, OH). The issue occurred once more after the PCM update and team ford dismissed me after they could not replicate the issue. The sudden downshift happened twice more and I was again dismissed as team ford could not replicate the issue. After the downshift had occurred 4-6x, team ford reached out to Ford Support AT MY REQUEST to resolve the issue. They informed me I should consider replacing the lead frame. With the ongoing recall issues of the 2011-2013 F150s (which included a lead frame replacement as part of the recall), this should have been recommended at my first appointment. The sudden downshift continued over the course of 6-8months prior to team ford recommending I replace the lead frame which then led to my transmission blowing. 1. The lead frame should be included as part of recall S4S37. 2. My transmission should be covered by Ford as the ongoing sudden downshift while Team Ford failed to inform me of the correct fix inevitably resulted int he gradual deterioration of my transmission. For reference, my vehicle has 65,000miles. Ford KNOWS the lead frame was the fix for the 2011-2013 models and cheaped out on 2014 (and potentially other years) due to the quantity of vehicles that experienced this recall

- Weirton , WV, USA

The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train); and the vehicle was taken to the dealer for the recall repair; however, the failure recurred after the recall repair. The dealer sent a mobile technician to the contact-??s residence, where an unknown repair was performed; however, the failure persisted. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.

- Commerce Township, MI, USA

Me and my wife was going 45 mph down the road and it downshift to 1s 2nd gear out the blue almost causing a driver to almost rear end us scared us to death so we pulled over when we could, no lights on dash nothing once we stopped it will be good for awhile then happen again. The dealer said he took it to the Ford dealership he couldn't have cause it's still do say he couldn't recreate what is was doing, but the dealer drove it and it did it to him.

- Lawton, OK, USA

The contact owns a 2014 Ford F-150. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from under the floorboards. The contact stated that there was a pop and then a whining sound before the transmission unexpectedly downshifted to either first or second gear. The contact stated there were no warning lights illuminated. The contact pulled over and stopped the vehicle, and had the vehicle towed to the local dealer. The dealer refused to service the vehicle and the contact had the vehicle towed to a second dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The contact was made aware that the VIN was included in NHTSA Campaign Number: 24V444000 (Power Train). The contact was informed that the recall repair was performed; however, the transmission had been damaged and needed to be replaced and was not covered under the recall. The contact had notified the manufacturer and was also informed that replacing the transmission was not covered under the recall. The failure mileage was approximately 168,000.

- Smithtown, NY, USA

There is a serious issue with what Ford is doing to fix a known problem with their transmissions shifting into 1st gear while at highway speed. This happened to me after they put in their software "Patch" that was their idea of how to fix the problem. I have up loaded a detailed explanation of what happened to me with Ford and their safety recall. I also have any bills and cost to me to fix Ford's safety recall.

- Millsap, TX, USA

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted from third to first gear. In addition, the contact stated that the vehicle stalled with the power train warning light illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

- Fishers, IN, USA

The contact owns a 2014 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle lost motive power and had downshifted independently to first gear and nearly stopped due to the rear wheels almost locking up. The contact pulled over and turned off and restarted the vehicle and regained normal transmission operation. The contact stated that no warning lights were illuminated. The contact had taken the vehicle to a local dealer who advised the contact that the PCM software needed to be updated. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was downshifting unexpectedly but was only downshifting to third gear. The contact stated that the "WRENCH" symbol was illuminated. The contact took the vehicle back to the same dealer and DTC P0722 (Output Shaft Speed Sensor, No Signal) was retrieved. The contact was advised that the leadframe on the transmission needed to be replaced. The vehicle was not repaired. The contact informed the dealer that he had received a letter for NHTSA Campaign Number: 24V444000 (Power Train); however, the contact was informed by the dealer that the VIN was not included in the recall. The manufacturer was informed of the issue and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 121,000.

- Sergeant Bluff, IA, USA

The contact owns a 2014 Ford F-150. The contact stated while driving 5 MPH and depressing the accelerator pedal, the transmission remained stuck in first gear. The contact stated that the service vehicle warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was repaired under NHTSA Campaign Number: 24V444000 (Power Train); but the failed to fix the vehicle. The vehicle was currently in the process of being repaired. The manufacturer was notified of the failure and informed the contact that the part needed to repair the vehicle was not included in the recall. The failure mileage was 120,787.

- San Diego, CA, USA

Major transmission failure that causes sudden unintended downshift to first gear, even at high speeds. This occurs often and randomly without warning, causing the engine to "redline", rear tires to slide and the vehicle to come to a near sudden stop. This is an extreme safety concern, especially in slippery road conditions as the vehicle could overturn or slide off the road or at a minimum be rear-ended for suddenly stopping unexpectedly on a freeway. This is a widely known problem by Ford. The local Ford service manager admitted that his 2013 F150 has the same issue and he continues to drive it because he tried fixing it by replacing the Molded Lead Plate in the transmission and that didn't resolve the problem. Remember, I noted this is a Ford Service Manager! Ford has issued a recall (24S37); however, the prescribed solution is to have the Powertrain Control Module (PCM) software updated and that prescribed fix actually makes the sudden downshifting happen more often. This is the cheapest, band-aid solution that Ford hides behind so they can say that they are addressing this issue. A second Ford dealership down the road actually admitted that they have identified that the recommended software update actually makes the problem worse and they practically refuses to perform the software update for their customers. After several discussions with Ford's Recall Assistance Team and several discussions with a local dealership's service manager, Ford is not willing to do anything more, despite this major safety issue not only not getting resolved, but actually has gotten worse due to their band-aid approach of a software update. In my case, if further diagnosis is to be performed, I have to be the one that covers that cost and also I would be the one to cover the cost of repairs. To me, this is completely unacceptable. The rational that Ford uses to deny accountability is that the vehicle's computer doesn't register any DTC codes when the incident occurs.

- Sugar Land, TX, USA

The contact owns a 2014 Ford F-150. The contact stated while driving highway speeds, the transmission unexpectedly downshifted to first gear without warning. The vehicle was taken to the local dealer where the failure was acknowledged, and the dealer performed a software update that the contact was informed would solve the failure. Despite the software update, the failure worsened upon return of the vehicle. The contact then reached out to another dealer that stated that the software update was no longer performed due to the update worsening the failure. The dealer refused to service the vehicle and directed the contact back to the original dealer. The vehicle was not repaired. The manufacturer was notified of the failure and acknowledged that the failure was a known issue. The manufacturer also informed the contact of NHTSA Campaign Number: 24V444000 (Power Train) and a case was filed. The failure mileage was unknown.

- Sugar Land, TX, USA

The contact owns a 2014 Ford F-150. The contact stated while driving 75 MPH, the vehicle unintendedly decelerated to 45 MPH. The contact stated that the vehicle also hesitated while driving. The contact stated that the transmission unexpectedly downshifted without warning. The contact stated that the vehicle was pulling and decelerating unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Ennis, TX, USA

After recall 24S37 was performed on my Ford F-150 to address potential sudden downshifting to first gear, my truck began experiencing serious transmission issues that had never occurred prior. The recall required PCM reprogramming, and immediately afterward, the vehicle started hard shifting and unexpectedly downshifting at highway speeds (one example 5th to 3rd gear and also while passing or decelerating). This was alarming and unsafe. Before this recall, the transmission operated perfectly with no symptoms, warning lights, or signs of malfunction. I returned the truck to the Ford dealership that performed the recall. Their road test confirmed the issue, and they diagnosed it as damage to the overdrive clutch. However, they stated the damage was -??likely present before-?? the recall work-?"despite no prior symptoms-?"and recommended full transmission replacement at a cost of nearly $10,000, which I declined. The issue clearly began immediately after Ford-??s recall remedy and fits the exact risk the recall was supposed to prevent. The vehicle is available for inspection. I believe the recall work either caused or triggered the failure and that Ford should be held accountable.

- Houston, TX, USA

On July of 2024 I received a Safety Recall notice 24S37/NHTSA Recall 24V444. I had no issues but I went to have my vehicle verified for recall and Duval Ford said I did. After I had the recall repair was done my truck began acting erratic so I took it back to Duval Ford three times before my truck became undrivable.On 1/10/2025 Duval Ford Could not dispute my Claim.They repaired my transmission and every time I drive my truck i feel that I may have the same issues as stated in the recall letter.The didn't want to give me a warranty I only got a 12 month or 12 k miles warranty. I feel that they did not see the seriousness of the situation and I want other to know the impact that this could have on their lives.Thank you for being there for the consumer.

- Jacksonville , FL, USA

[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Boca Raton , FL, USA

The contact owns a 2014 Ford F-150. The contact stated that the vehicle was taken to a dealer and was repaired under NHTSA Campaign Number: 24V444000 (Power Train). The contact stated that upon driving the vehicle from the dealer's parking lot, the vehicle experienced hard transmission shifts to low gear and to the higher gears. The was no warning light illuminated. Additionally, the engine revved significantly. The vehicle was taken back to the dealer, where the contact was informed that the failure was not caused by the recall remedy but could be related to the transmission. The vehicle was taken to Master Tech Auto Repair, where a transmission replacement was recommended. The transmission was replaced; however, the failure persisted. The contact stated that the vehicle was scanned with a code reader; however, no diagnostic trouble code was retrieved. The contact stated that the failure had progressively worsened. The contact stated that the vehicle was not experiencing a failure prior to the recall repair, and the recall remedy had failed to prevent the failure. The manufacturer was notified of the failure, and a case was filed. The manufacturer also referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.

- Lansing, MI, USA

As is the way with a lot of f150s, the leadframe control module in my automatic transmission failed, causing me to suddenly go into limp mode on [XXX] ; I had no prior warning until the dash went blank and the wrench symbol appeared. I was able to get the truck completely off the roadway and had to wait for a tow. As it was later in the afternoon I had the truck towed to my house and contacted my normal repair facility in the morning. I had the truck towed to the repair facility that day. They diagnosed the leadframe failure, ordered the parts from Ford and I had my truck back within a few days. This part has been a known issue in these F150s - I had the software update "recall" performed on my truck September 2024 and it still happened to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Surprise , AZ, USA

The contact owns a 2014 Ford F-150. The contact stated while at a complete stop, the vehicle jerked forward, and attempted to accelerate independently while the brake pedal was depressed. Additionally, the engine was revving. The contact stated that upon slamming on the brake pedal, the vehicle responded as needed while stopped. The contact stated that while almost coming to a stop and then accelerating, the vehicle jerked, accelerated unintendedly, then responded as needed. The contact stated that the vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 24V444000 (Power Train); and the failure ceased temporarily. The contact stated that the failure had been recurring. The dealer was contacted and informed the contact that a fee would be charged for a diagnostic test and for the repair. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

- Tyler, TX, USA