10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 39,871 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The backup camera works intermittently. When placed in reverse, the backup screen that displays the image from the camera is blank. The vehicle's transmission shifter has to be placed back into park or placed into neutral, then back into reverse for the camera screen to display an image. This occurs when stationary or moving. This problem began just after the purchase of vehicle. Dealership replaced camera, but problem still occurs. Relying on the camera screen to function when needed and not working, created a near miss on hitting a fixed object.
- Sugar Land, TX, USA
Traveling down the highway and rear window panel on the driver's side shattered. No impact from any foreign object. This was verified by a safelite representative. Rear window defrost was on at the time.
- Anderson, SC, USA
The truck gets a yellow wrench and quits accelerating. Then it shake and you need to turn it off and on. It's been at the mechanic shop twice this month and did it again. It did it after turning from a stop sign twice today but it has done it on on a straight part of the highway at highway speeds.
- Watertown, MN, USA
Rear windshield exploded while vehicle in a parked, stationary position. Heard a noise like an acorn hitting the roof and within seconds the rear windshield exploded.
- Little Elm, TX, USA
While sitting stationary with the vehicle running and talking on the phone the windows began fogging up and I turned on the front and rear defrosters. I then drove about 5 minutes and then stopped to make a turn and the rear driver side window shattered and glass fell onto the back seat passenger.
- Greeneville, TN, USA
Friday, June 12th, 2020, I was parked and heard a loud bang around 12:10 am, turns out my rear window shattered. It was 79 degrees Fahrenheit, high humidity, and rear defroster was powered on at 12:00 am, didn't notice the damage until the morning. No impact marks or direct area that started the shatter, it shattered equally at all spots.
- Clearwater, FL, USA
When I turn the cabin fan up there is a humming noise where the higher the fan is turned, the more the dash starts to vibrate. I can be parked or moving.
- Gilbert, AZ, USA
Door lock on both rear doors get stuck in the lock position. I physically have to take pliers to pry up on the knob to unlock the back doors.
- Blackfoot, ID, USA
Remotely started the truck in 35 degree weather on 22 January 2020 in my driveway. I unlocked my truck and got in to move it and noticed the rear driver's side glass was shattered. I did not notice any visible cause of the damage so surmised it must have been a defect.
- Virginia Beach, VA, USA
Back glass shattered all the sudden after auto start and defrost are coming on truck was parked and it was early morning
- Corpus Christi, TX, USA
My 2014 F-150 platinum edition rear driver side window glass cracked this morning. Auto started my truck and the defrost automatically turns on as it's warming up the truck. 5 min later after getting in the truck drove the truck for 10 sec or so and I heard a loud pop! my glass had shattered into the pieces. Did research and seen I'm not the only one who has had this happen to them. The defrost sensor has been causing this to the 09-14 F150 and Ford is not doing anything about this.. I called a couple dealerships and asked them about it and they also told me they have had a lot of other people call them about this issue. What is Ford going to do about this? I don't really want to pay 1K out of pocket to fix something that's an issue with the manufacturer. If this has happened to anyone else, please put in a complaint so this can get resolved sooner than later! I'm just glad no one was in the back seat when this shattered at it was extremely loud and could've shattered on them! thank you !
- Oklahoma City, OK, USA
It was about 76 degrees outside and raining. I just finished loading some groceries in the back seat of my truck. I got in my truck started it and turned in the rear defroster because the windows were fogged. I smelled a strong burned plastic odor but thought nothing of it. About 2 minutes later when I pulled into my driveway, I heard a loud pop and it sounded like it had come from the back seat. I looked back and saw my back driver's side window was completely shattered. I looked around and I was the only person or vehicle around. I had my neighbors check their cameras and it shattered for no reason.
- Alvin, TX, USA
The rear window in my 2014 F150 randomly exploded. This is the second time in a year and a half. The first time is was cold and I activated my rear defrosters. Shortly after, I heard a loud bang and looked back to see my window completely shattered. The second time, it was 83 out and I was driving on local roads. Both ovations the vehicle was traveling under 40 miles per hour
- Park Ridge, NJ, USA
The recirculation/fresh air flap door connection to the actuator broke off and fell into the ac heater blower motor fan. Current results are; 1) no control over air flow whether within the cabin (recirculation versus "fresh" air) and 2) that it makes a terrible noise and vibration as the broken part is within the circular fan. Eventual result could be 1) burn-out of the fan motor with possible overheating of the fan motor (electrical fire?), 2) heat problems for passengers 3) failure to defrost windshield under cold conditions. In reading internet postings (forums), this is apparently a common problem with a high cost to have repaired, for a simple broken piece of plastic.
- Amarillo, TX, USA
After hitting bumps in the highway the truck starts to wobble uncontrollably and the only way to get it back is to slow down to 30mph and then the wobble will stop. We have replaced the track bar, stabilizer, brakes and rosters, new tires, and balances.
- Carlisle, IA, USA
Left for work this morning (April 29th 2019). Temp was 48, left the hotel and turned on rear defrost, smelled a burning electronics smell within about 2 minutes after turning on the rear defrost and heard a loud pop as I was traveling at 35mph. I looked back to see my driverside rear window completely shattered. Called Ford and asked them if they new of anything, they just brushed me off. Im concerned greatly more for the electrical smell even though im highly upset about the window. I dont want a vehicle fire. This is a factory defect, not a wear and tear item or a consumable. I am thoroughly convinced Ford needs to fix this, both my window and the electrical burning smell. I worked at a dealer as a technician, if my truck catches fire, I will hire a lawyer.
- Porter, TX, USA
I turned on the rear defrost for about ten minutes on my way to work, and as I was sitting at a red light, I heard a loud pop, similar to a gunshot. I got out and realized my rear window had shattered. I have the three piece, sliding window with defrost. The driver side was shattered. Not covered under my expensive warranty, nor covered by Ford as a recall, nor covered by insurance without a deductible. There was no impact, no rough roads. Nothing.
- Bartow, FL, USA
Windows shattering with out impact. Mosty on Ford 2010 to 2016 I am seen while researching. Fors has been notified but they refuse to recall. Its is a defect in the window either by the dfroster or faulty glass. Will just explode without cause at anytime. Was driving approx 10mph straight down road normal street, bought truck at Ford of souderton cioca the manager at the dealership wont back product.
- Sellersville, PA, USA
The service advancetrac and hill descent control fault come up on my dashboard and my power steering does not work. While most vehicles can be driven without power steering but this truck is not drivable without that feature. The lights and blinkers do not work. These faults happened while driving and I almost lost control of my vehicle and crashed. I'm lucky I didn't hit and kill somebody. This is a huge safety issue for which afford already knows about but refuses to fix our truck.
- Cedar City, UT, USA
- Walland, TN, USA