10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 42,046 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Rear window behind driver's seat shattered. Was not in car when it occurred. Does not appear to have been from impact. Multiple reports online of rear defrost on remote start causing window to shatter (glass retained by safety coating). Remote start was being used to warm up vehicle in the morning prior to noticing broken window. Temperature was well below zero, single digits.
- Omaha, NE, USA
Left rear window shattered while sitting in my driveway. It was apx. -10 F outside. Other than the cold, there was no other factor to explain why my window shattered.
- Howell, MI, USA
My passenger rear window exploded and broke after the rear defroster was activated. The vehicle was being driven on the road when this occurred.
- York, PA, USA
When I was driving down the road the back window panel shattered for no apparent reason.
- Palmyra, WI, USA
"takata recall" I was letting my truck warm up before a hunting trip that morning, ice on windows so turned on rear defrost, got in truck drove roughly 5miles up the road and rear driver section of glass "exploded" and spider webbed, rear defrost was on at the time of incident.
- Dyersburg, TN, USA
Parked in a parking lot in a Suburban area but in an isolated part of the lot have a super can with suicide doors, was able to get in the back seat and close all doors. Front console was up. There was no exit and I had no communication devise such as a cell phone. After combing the back seat area for about 30 minutes I happened to see the front console lever and was able to get it down and reach front door handle.. it was a 100 degree day and had this not happened at approx 10pm I may have died. I could not reach the manual but there was nothing concerning the doors when I eventually was able to read it. Ford complaint was made November 2,2018, was told to contact dealer service department. Was told there was no recourse and nothing could be done to rectify issue
- Rocklin, CA, USA
The fan/blower for the heater/ac will randomly shut off. Then other times if you touch under the passenger side dash it will turn off and on.
- Tioga, PA, USA
The heater/air conditioning fan/blower will randomly stop working causing you to freeze without heat or overheat without the air conditioning. It can be hit or kicked under the glove compartment to getting it going occassionally but not always. Also if you hit a pothole in the road it can also cause it to stop working.
- Millerton, PA, USA
On December 5, 2018, my 2014 Ford F-150 FX4 caught fire at the bottom of my driveway. I went out to start my truck to take the garbage to the road for pickup. I put the truck in park and began to unload the garbage from the back of truck. After unloading the last bag, I noticed smoke coming from under the hood, by the time I went to pop the hood smoke and already taken over the cab and a fire had started underneath the passager side dashboard. I rushed to call 911, by the time the fire department arrived the truck was a total loss. The heater stopped working moments before the fire and the fire department ruled it an electrical fire, likely from the heat source.
- Moravia, NY, USA
Rear cab glass drivers side shattered 10 min after remote starting truck. Stationary vehicle. Sat in truck for a few minutes and heard what sounded like gunshot to the roof. Got out and examined roof, no trees or anything around. Found one of the rear glass panels shattered. Rear defrost button would never light up (figured it was broken). Was set to automatically come on when remote starting truck. Temp was between 20-25 F. rear window defrost button now lights up for the first time. Quick internet search reveals that this exact scenario happens to thousands of others with this truck. A random exploding window due to having a rear defrost on in the winter should not be paid for by the owner. This is a clear defect in the vehicle.
- Carrollton, IL, USA
Rear driver side window shattered upon auto start 20 degree day-no impact
- Moorhead, MN, USA
1) due to a poor design, myself and multiple others users have had issues with faulty / poorly designed coolant hoses. These hoses would randomly disconnect or spill coolant. Currently, my truck is leaking coolant and even after replacing the hose, it is still occurring. See below link to thread: - https://www.F150forum.com/F70/2011-5-0L-coolant-leak-252081/ 2) it is a common issue for the back window to randomly blow out due to issue with design the heated windows. This could cause a hazard since the driver could be distracted when the window blows out. See below forum issue: - fordauthority.com/2017/12/another-Ford-F-150-owner-claims-the-rear-window-shattered-despite-no-impact/ - https://www.F150forum.com/F38/exploding-rear-window-145329/ photos are in the forums.
- Tampa, FL, USA
Airbag light has been coming on over the past couple years. I have taken the truck in to Ford dealer service centers for multiple visits and have spent a considerable amount of time and money trying to solve. Most recently, the truck was at the dealer with the airbag light on and while troubleshooting, the light turned off. As soon as the light was off, there was nothing else that could be done other than returning to the service center if/when the light came back on. I have been told that if the airbag light is on, none of the airbags will deploy. This is a very serious safety concern for a modern vehicle that I have been prudent in trying to remediate but have not been able to resolve the issue. Regarding what specifically occurs, when starting the truck either the airbag light will be on or off. If the light is on, it typically remains on and does not shut off regardless of how long the truck is continuously operated. If the light is off, it remains off and does not come on regardless of how long the truck is continuously operated. I have not yet been able to detect a pattern (time of year, weather, amount of time since it was last driven) with when the airbag light comes on.
- Loveland, CO, USA
After turning on my rear defrost the rear window shattered spraying some glass into the rear seat. The truck was parked. The rear window is a power slider and is not covered under the Ford warranty. I have a camper cover shell on my F150 so the rear window is protected from impact. Prior to the window breaking I had no indications of issues other than the rear defrost occasionally refusing to turn on.
- Wayland, MI, USA
Rear window panel shattered in place due to the defroster overheating. There had been no prior damage to the window, and the window shattered while the car was stationary and idling in the parking lot at my work, only to defrost and warm up. In the attached images, it is evident from the picture inside the vehicle that the window has completely cracked, and from the outside, it is proven that there was no impact of a foreing object that resulted in this.
- Resisterstown, MD, USA
Was driving and heard a loud pop. Sounded like a gun shot and back glass was shattered. Didn't look like anything hit it.
- Conway, SC, USA
Rear slider window is the issue. After starting my truck, while sitting inside I turned on the rear defrost. Within minutes while sitting stationary the driver side rear window pane shattered. Vehicle is under warranty but Ford will not cover. This impedes my view of the road and can be very dangerous as it could cause a driver to startle and have an accident.
- Pewaukee, WI, USA
This morning, I got in my truck and started it. As I was pulling out of my parking space, less then 1 minute with the engine running, I heard a huge pop in my backseat. I look back, the drivers side rear window just shattered. I got out and immediately took pictures, see below, and checked for any impacts and there were none. My window literally shattered on its own. I am taking it to Ford this afternoon after work.
- Murray, UT, USA
Used the auto start from inside my house. Truck was running for about 4 minutes, when I got in. While still stationary, within a minute I heard a loud pop. Got out and looked around, and noticed the rear driver side glass was shattered. This was at 5:30 am it was 53 degrees F and wet from previous rain
- Levittown, NY, USA
- Trafford, PA, USA