The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel became erratic and started shaking. The steering wheel ceased without warning. The contact pulled over and saw that there was no power steering fluid in the reservoir. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the electronic power steering assist failed to perform as designed. The dealer informed the contact that the vehicle was not under recall and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 102,000.

- Atkins, AR, USA

Intermittent loss of power steering function

- Brentwood, TN, USA

During driving the steering randomly locked up. Steering was not just stiff (as would happen with the conventional loss of power steering); the steering felt locked as if the ignition was turned off and the wheel turned to lock in some vehicles. Happened while driving through the city and turning corners the first two times, third time was while trying to parallel park. Locked up while turning both to the left and to the right. These three occasions happened during a 10 minute period. Unlocked similarly randomly (attempted cranking harder on the wheel, jiggling, power cycling the vehicle; no link to any of these). A few weeks prior to this trip, the steering became suddenly notchy (found hard spots in rotation of wheel that I popped over with more force) while driving ~straight on the highway, returned to normal when driving home. Then over the following weeks the wheel stopped returning to center and became stiff all the time and notchy frequently. Attempted replacing intermediate steering shaft, thinking U-joints were binding, but did not fix notchy, stiff steering. Diagnosis at mechanic revealed electronic power steering was nonresponsive to electronic communication and not responding to commands when communication was established. Replacement of power steering unit fixed problem.

- Beavercreek, OH, USA

Warning light appears "service advancetrac". once. Then weeks later lost power steering while driving. As a strong man had to practically use all my body weight to avoid collision while almost standing. Got it towed to a Ford dealership. Diagnosis was defective electronic steering gear. Ford had recall on this same issue by recall #14S09, but my truck was not included in recall. This is a safety issue and could have caused an awful accident. Obviously the epas steering gear is defective and vehicles with it need to be recalled before someone has a major accident. The cost was $2583 for a vehicle with only 38897 miles. This is a safety issue!!

- Culpeper, VA, USA

The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, there was a vibration in the steering wheel. The vehicle was taken to an independent mechanic who informed the contact that the power control module sensor needed to be replaced. The contact called ciocca Ford of quakertown (321 S West end blvd, quakertown, pa 18951, (215) 398-6778) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed the contact that the failure was not covered under NHTSA campaign number: 14V316000 (steering). The contact was concerned about driving the vehicle. The failure mileage was 31,000.

- Perkasie, PA, USA

The advance track keeps flashing needs servicing has been serviced but shows nothing wrong and the steering has locked up once while sitting still could not turn the wheel and again while driving just came out of a curve all most left the highway when it went to try to straighten

- Dahlonega, GA, USA

The contact owns a 2014 Ford F-150. The contact stated that while driving, the vehicle loss power steering function without warning. The contact stated that the failure was intermittent. The vehicle was taken to the hammonasset Ford located at 191 boston post rd, madison, ct 06443, where it was stated that there was no recall. The manufacturer was made aware of the failure and confirmed that there was no recall. The vehicle was not repaired. The failure mileage was approximately 150,000.

- Guilford, CT, USA

Code U0212 steering wheel lost communication with steering wheel control module. I was driving and I get shaking in truck and would go no faster that 5 miles an hour. This has happened several times then I disconnected the negative battery and normally that works for 1 month

- Plaquemine, LA, USA

Warning light appears "service advancetrac", then lost power steering. This happened twice while driving the vehicle. Happening intermittently. Drove to Ford dealership. Diagnosis was defective electronic steering gear. Ford had recall on this same issue by recall #14S09, but my truck was not included in recall. This is a safety issue and could have caused an awful accident. Obviously the epas steering gear is defective and vehicles with it need to be recalled before someone has a major accident.

- Colleyville, TX, USA

2014 F150 with 61,000 miles intermittently loses power steering. Had it at the dealership twice until the condition happened. I was told that the steering shaft is failing and must be replaced (approx. Cost $1900). Doing research I found that there was a recall on the 2014 F150 (NHTSA id 14V316000) in which the steering assist was incorrectly assembled and must be replaced. Also, the recall only includes trucks manufactured between May 26 and June 19, I'm told my truck was not manufactured during that time and I am responsible for the repair.

- Southampton, PA, USA

The contact owns a 2014 Ford F-150. The contact stated that while her husband was driving at 20 mph, the steering ceased without warning. The contact's husband drove to the residence. The vehicle was towed to Ford of montebello (2747 via campo, montebello, ca 90640, (323) 838-6920, where the vehicle was diagnosed that the power steering failed and needed ot be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V316000 (steering) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.

- Covina, CA, USA

The contact owns a 2014 Ford F-150. The contact stated that while driving 40 mph, the steering wheel failed to turn left or right. The contact restarted vehicle and the vehicle operated as designed. The power steering electronic message was displayed on the instrument panel. The vehicle was towed bill knight Ford (9607 S memorial dr, tulsa, ok 74133) to be diagnosed. The contact was informed that the eps steering gear needed to be replaced. The vehicle was not repaired. The contact stated that the failure was like the failure stated in NHTSA campaign number: 14V316000 (steering). The manufacturer was contacted however, no further assistance was provided. The failure mileage 165,000.

- Tulsa, OK, USA

I just came off the freeway on to a city street and the "service advancetrac" light came on then I lost power too my steering. I'm glad I was not still on the freeway it could have caused a bad accident.

- Woodland, WA, USA

Driving down country road when "power assist steering failure" light came on and instantly lost all power steering. Had to limp home and very difficult to maneuver vehicle.

- Parish, NY, USA

As I was driving my steering wheel locked up and I could no longer turn and on the screen display was power steering assist fault.

- Wynne, AR, USA

'power steering assist fault ' comes on screen and power steering suddenly goes out happens while in motion or during startup. Eventually comes back on after turning vehicle off and on a few times.

- Austin, TX, USA

Power steering stops working intermittently making steering difficult and accident likely.

- Moira, NY, USA

Steering started getting tight the week of January 20,2020.it does loosen up slightly once you drive it for a few miles but it is not 100%.it is super hard to turn in the morning or after sitting 8 hours while at work. But I estimate it takes driving it about 6 to 10miles before it get easier. I have 73,000 miles on this truck and according to VIN. Date no recall on steering issue.

- Port Carbon, PA, USA

I was pulling out of a parking structure as I turn right and then try to sraighten into the street my steering wheel was not abel to turn N was making a funny noise as I tried to and almost crashed had to yank the steering wheel hard and was barely abel to turn enough to not hit a car now car is just abel to go straight.from my knowledge it has to do with the electric power steering the trucks come with and looked into it as I was parked as close as I could to the side of the street that the trucks are known for them giving out with no warning N a recall was done on a certain batch I called Ford N dey said no my truck has no recalls N read up that the recall number was 14S09 N was happening to alot of those truck models

- Pheonix, AZ, USA

When turning the steering wheel once in a while it seems hard to turn like you have a flat tire. I see there is a recall on some of the 2014 Ford F150, S but not my VIN number.I called Ford and they told me there is no recall. On the computer I see there is a recall bulletin under NHTSA. Campaign # 14V316000.

- Wantagh, NY, USA