10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 64,340 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Starting a month or two ago while driving, the power steering on my Ford F150 stopped working leading to an inability to turn without using a lot of strength. The issue appears to be relatively intermittent but frequent. This means sometimes I have the ability to steer normally, but more frequently than not I am muscling the vehicle through turns. The only precedence I can find for this issue is a recall on my same make, model, and year for the electric power steering, but upon talking with Ford, my truck was not identified as part of the recall, even though all of the symptoms match. I cannot find any other precedence for the issue, and cannot find any guidance. All I know is that the vehicle is not safe to drive, as there is no telling whether or not I will be able to steer. On carcomplaints.com, it appears that about 70 other people have reported the same issue. Which leads me to believe the issue is very prominent, as I'm sure only a small percentage of people have reported the issue to this site.
- Churchville, NY, USA
I remotely started my truck that was parked in front of my house. I entered the truck to drive and got a warning light that said 'power steering assist fault'. I cannot move the steering wheel. I cannot steer the truck in any direction. This happened one day after my wife experienced the same issue but it corrected itself and she could drive the truck. The steering wheel is frozen and the truck is not maneuverable at all. Fortunately I was not driving fast when this happened.
- Centennial, CO, USA
While driving my 2014 F150 truck, the power steering suddenly got stiff whenever I turned into a right or left side street or encountered a tight curve in the road. Steering in these instances necessitated varying degrees of additional strength to make the turn and then the wheel rarely easily returned to a position to go straight thus resulting in over steering. I was towing my travel trailer through mountainous terrain at the time of the first incident on Sept. 23,2019, but the problem continued upon detaching the trailer and under more normal terrain conditions. The truck has 80,600 miles of mostly highway driving. After some research, I am feeling that it is the epas system causing the problem. I bought this truck in early 2015. It was a leftover from 2014. I have also seen that there is a recall (14509/NHTSA recall 14V316) for this year and make, but since the truck sat at the dealer during the recall, I am wondering if the epas recall work was actually done. I have set a service appointment with the dealer on 9/26/2019 (nemer Ford queensbury, NY) because I do not feel safe driving the vehicle and my wife will never be able to apply the strength necessary to turn the vehicle when the problem occurs. I fear how many of these vehicles are on the road waiting for really bad fatal accidents to happen. When the recall occurred, many of the affected vehicles were in the hands of dealerships and I am concerned that many were not repaired by those dealerships and the owners were never knowledgeable of the problem until incidents happened. There are many, many reports from owners of this make and model having epas systems.
- Indian Lake, NY, USA
When driving this vehicle the steering seems to lock up making a slight adjustment going down the highway will throw you either to the right or to the left if making a turn it will not turn in all of a sudden it will release itself and suddenly throw you into a turns harder than what you wish and if you're not real quick to react you will almost crash this that this is happened several times to us and also to the technician who just drove the vehicle he almost wrecked my truck because of steering locked up on him on a 90-degree turn this is a very much a safety hazard and a safety feature other trucks are the same year have been recalled for this and I believe the recall should be expanded this is a issue that was continuing to happen
- Grand Rapids, OH, USA
My truck doesn't want to steer right. It's very hard to steer and sometimes the steering wheel sticks. Heard they are having issues with the electronic steering in these trucks. The vehicle is in motion when this is happening and it's when you are going around a bend. I should not have to pay to get this fixed. This is a major safety issue. It happens everytime I drive.
- Sarver, PA, USA
The power steering just stop working while driving on the thruway. The repair shop replaced the alternator and it work fine for 4 days. On the 4th day I started the truck and the steering was gone again. Taking it to Ford today to find the problem. The 1st time on 8/18/20, 2nd time ON8/23/20.
- Conway, SC, USA
Steering is erratic steering is hard to turn from left to right. After turns truck fails to return to center. Had vehicle at an independent repair shop for service and stated all front end components are good a re flash of the steering rack and PCM was done with no change to the steering.
- Union Grove, WI, USA
Truck gave "service advance trac" warning. Only 1 day later, a loud squealing came from front of truck, then less that 1 minute later, all steering was out. Fortunately I was in a parking lot when the steering went out while trying to park the vehicle. The noise came when turning the steering wheel either right or left. As of 6/18/2019, while checking mileage for this report, a warning of "power steering assist failure" came on.
- Newnan, GA, USA
The power steering has stopped working. There is a loss of steering control and impaired steering. The truck is impossible to drive and a huge safety hazard. We were told by our mechanic after he diagnosed it that this problem was part of a recall. Safety recall notice 14S09/NHTSA recall 14V316. We were then told by the Ford dealership that our trucks VIN number is not part of the recall. That makes no sense that we were told by the mechanic that the exact problems we are having is the exact same thing this recall is fir but our truck doesn't fall under it.
- Tulsa, OK, USA
After hitting bumps in the highway the truck starts to wobble uncontrollably and the only way to get it back is to slow down to 30mph and then the wobble will stop. We have replaced the track bar, stabilizer, brakes and rosters, new tires, and balances.
- Carlisle, IA, USA
Initial startup, vehicle is cold. Steering has binding occurring that increases and decreases as the wheel is turned in either direction as I am driving, as it is turned from full left to right, or right to left. It requires substantial force to continue to turn the wheel to get the vehicle to go in the desired direction. As vehicle warms up, the force required to turn the wheel lessens, but still requires significant force to steer in either direction. If it became necessary to make an avoidance maneuver, it may not be possible due to the force required to steer the vehicle in the necessary direction. This has been occurring for about a week.
- Woodville, WI, USA
While driving the power steering will lockup. It would last for a few moments and then be ok. Then while driving at normal speeds will continue to do this of and on till I stop. This all happens now every time I go anywhere. There is a recall for this matter on the 2014 F150 but Ford tells me not on my truck and they will not help me at all. This has been going on for months now and when I got it checked out that is when the dealer told me why it is happening. Recall #14S09 (epas)
- North Brookfield, MA, USA
While turning left it started making an awful noise then popped up with steering assist fault on the gauge cluster
- Sumter, SC, USA
Steering wheel has been getting loose and wobbles.it is so bad that I am now afraid to drive it. Feels like it can come off any day now.
- Dickinson, TX, USA
Advancetrac service keeps coming on and steering and brakes begin pulsing and shaking and can't hardly turn, has happened when going straight and when turning while going from 35 to 70 mph on highway or side street. Only 19000 miles
- North Ridgeville, OH, USA
The contact owns a 2014 Ford F-150. The contact stated that the electric power steering malfunctioned. When the contact started the vehicle, he noticed that the steering wheel was tight. The contact took the vehicle to an independent mechanic who stated that the entire steering rack needed to be replaced. Sheehy Ford Lincoln of richmond (10601 midlothian turnpike, richmond, va 23235, (804) 794-0500) was contacted and advised the contact to call NHTSA. The dealer did not look up the VIN. The manufacturer was not contacted. The failure mileage was 97,805.
- Richmond, VA, USA
The service advancetrac and hill descent control fault come up on my dashboard and my power steering does not work. While most vehicles can be driven without power steering but this truck is not drivable without that feature. The lights and blinkers do not work. These faults happened while driving and I almost lost control of my vehicle and crashed. I'm lucky I didn't hit and kill somebody. This is a huge safety issue for which afford already knows about but refuses to fix our truck.
- Cedar City, UT, USA
The contact owns a 2014 Ford F-150. After starting the vehicle, the power steering warning indicator illuminated. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 14V316000 (steering). The approximate failure mileage was 50,000. The VIN was unknown.
- Houston, TX, USA
The power steering fails without warning. At times it requires 'muscling' the steering to turn or straighten the wheels after a turn. It happens when the vehicle is in motion on city streets, highway and turning. There are a lot of other Ford F-150 truck owners having the same problem as reported on different sites. This is a serious safety concern as it causes the driver to potentially lose control of the vehicle B/C it's unpredictable. It's very expensive to have 'fixed' if the service department even knows what to do or the repair fails! there have been recalls on this problem but only in a very limited date range. Also the power steering seems to be failing on other Ford vehicles, as even reported to NHTSA. Imagine losing steering while traveling on I-80 (esp in pa) or negotiating a turn. Please investigate!!!!
- Punxsutawney, PA, USA
- Cowarts, AL, USA