The contact owns a 2018 Ford F-150. The contact stated that upon shifting from park(P) to drive(D), and while driving at various speeds, the vehicle unexpectedly downshifted to first gear. There was no warning light illuminated. The vehicle was taken to a dealer where the failure was confirmed, and the contact was provided an estimate for the repair. The dealer stated that the VIN was not under recall for the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.

- Harahan, LA, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the driving modes shifted between Tow and Sport Mode. The contact also stated that the instrument panel was showing the incorrect gear. The contact stated that the failure ceased when the vehicle was turned off. No warning lights were illuminated. The vehicle was taken to an independent mechanic however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

- Elizabeth, IN, USA

Driving down interstate highway at 75 mph in cruise and transmission seemed to drop out and vehicle slowed down almost causing a bad wreck. Mashed the gas and the vehicle jerked and finally picked back up. Scary !!! The transmission seems to jerk harshly at times when it shifts, or as it drops down going up slopes.

- Madisonville , KY, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission upshifted from first gear to tenth gear. There were no warning lights illuminated. The vehicle was taken to a transmission specialist, who determined that the first and third gears were chattering, the third and fifth gear upshifts had a flare, the eighth and ninth gears had a flare, and when shifting to tenth gear, the transmission shifted to neutral, and then downshifted to first gear before shifting to tenth gear. The manufacturer was contacted and referred the contact to the NHTA Hotline for assistance. The failure mileage was approximately 68,000.

- Homer City, PA, USA

Transmission went to 1st gear to 7th gear and stalled out almost caused an accident. Called Ford customer service about the problem after realizing it's an ongoing problem with 2018 Ford F150 5.0 Gasoline engine. I honestly believe a factory recall needs to be before someone loses their life.

- Brunswick, GA, USA

Harsh and erratic shifting including going into neutral when accelerating. I almost got T-boned by on coming traffic. Now people honk at me cause I-??m scared to turn on yellow light.

- San Antonio , TX, USA

To whom it may concern, As a proud owner of a 2018 Ford F-150 with the 5.0 V8 and 10-speed transmission, I have recently been facing significant shifting issues with my truck. These issues occur at various times during my ride, making my daily commute a stressful experience. The transmission shifting slams into gear and downshifts from 8 or 9 to first gear, disrupting the smooth operation of my vehicle. Despite consulting multiple mechanics, I-??m still unsure whether it's a computer issue or if the transmission needs to be replaced. I checked the NTHSA and learned that this vehicle had a recall for this issue. I trust in Ford's commitment to quality and safety. I need to know how I can get a remedy for this inconvenience. I don-??t feel it's my responsibility to spend upwards of $8k for a new transmission when Ford has a recall on this truck. Please advise on the necessary steps as soon as possible. This issue is causing me significant inconvenience. I don't feel safe, and I would appreciate your help in this manner.

- Cordova, TN, USA

While driving, vehicle shift down to 1st then back up to 4th, then back down to 1st then up to 10th. While doing this, it also causes transmission to over heats.

- Abbeville , LA, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle failed to change gear properly and the vehicle shuddered. No warning lights were illuminated. The contact stated that the failure occurred frequently. The dealer was made aware of the failure and scheduled an appointment for the vehicle to be diagnosed. The contact stated that while driving to the dealer, the transmission failed to shift properly, and the vehicle failed to accelerate as needed. The contact was able to drive to the dealer. The vehicle was diagnosed with a CDF drum POP Assembly failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 67,916.

- North Port, FL, USA

The transmission, I was going down the road two separate times drop down into first gear and the truck nose dives while me and my wife were in it and locked up the truck and has done it two separate times I-??ve had it taken to two separate transmission shops says transmission is bad in it Because it drop gears and locks the truck up basically so it-??s unsafe to drive and has not been driven in a months sitting in my front yard making a $34,000 loan payment of 700 a month on a vehicle that I can-??t drive because it-??s unsafe.

- Hartford, KY, USA

Transmission shifts extremely hard, rough and jerky in both upshifting and downshifting and will lunge forward at times when vehicle is started. I purchased vehicle used with appx 85K miles on it and took it to the dealer to have it checked and they reprogrammed it for rough shifting and it didn't help.

- Sault Sainte Marie, MI, USA

The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, the transmission made an abnormal sound. Additionally, the vehicle jerked and hesitated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 57,000.

- Knoxville, TN, USA

The contact owns a 2018 Ford F-150. The contact stated that while merging into oncoming traffic at approximately 35-40 MPH while depressing the accelerator pedal, the transmission downshifted from 7th gear to 1st gear and repeated the failure immediately. The contact immediately released the accelerator pedal to decelerate the vehicle. The contact depressed the accelerator pedal and the vehicle jerked before accelerating to 65 MPH. The contact was able to drive the vehicle without failure. There were no warning lights illuminated. The contact learned of a possible Ford recall regarding the failure however, the VIN was not included. The vehicle was driven to the residence and remained parked after the failure. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

- Mannsville, NY, USA

Whenever I try to tow a trailer, even empty, if I plug in the trailer tail lights the transmission over-heats and the transmission shifting goes wacky. It just randomly shifts gears up and down between 1st to 10th. they have rebuilt the transmission 3 times and replaced it once, but it still didn't resolve the issue.

- Palm Bay, FL, USA

Transmission issue. I was driving in Eco-mode and the transmission just shifted into 3rd gear. It suddenly without warning jumped into 1st gear causing the vehicle to suddenly slide and nearly stop. After that issue a check Advance Tracing system light and the ABS lights came on and stayed on.

- Ofallon, MO, USA

Everytime I accelerate from a stop the first 3 gears the truck hesitates and jerks forward. It appears as if its going to stall. The problems after getting to 35 miles an hour or faster.

- Pearland, TX, USA

The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the drive train inoperative warning light illuminated. In addition, the transmission independently downshifted from 10th gear to 7th gear. The contact stated that the engine abruptly seized, and the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with alternator failure due to engine oil leaking onto the alternator. The contact was informed that the alternator needed to be replaced. The contact stated that the failure reoccurred. The contact stated that the transmission shifted independently and unusually hard while shifting. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 55,000.

- Kansas City, MO, USA

Truck would suddenly downshift into 1st gear unexpectedly at full speed. Transmission was suddenly loosing power during merging onto freeways making regular driving hazardous. unexpected shifting. The transmission only had 77K miles and needs to be replaced according to the dealership.

- Calabasas, CA, USA

Transmission has hard shifts especially at low rpms and at times when at a complete stop, truck shifts to neutral during acceleration. Also when slowing down for a top light and not coming to a complete stop, transmission makes clunking noises while downshifting.

- Portal, GA, USA

March 2024 I went to Pep Boys to assist and replace Spark Plugs and Coils because of a Random Misfire Code. Sometime during April 2024 my F-150 began to randomly shift while driving, down shift, jerk surge like it wants to take-off accelerating, and jump to a random gear 6, 8, 4, and back to 7 and automatically switch to limp mode. I took my truck to a performance shop they recommended software updates and suspected transmission. After the updates, I took my F-150 to Firestone because it started throwing P0420 and P0430 Codes. Firestone did a diagnostic and airflow test, recommended New Catalytic Converters. However, the Truck still Jerks and shifts erratically to gears and downshifts to lower gears while driving. After coming to a complete stop, the truck is slow to accelerate as it feels like the rear axle is locked, then jerks and stalls like it is turned off. after 2-3 seconds it surges to next gear and downshifts again. I called Ford and several of the local service departments to inspect my F-150 and each one tells me that I have to leave my truck with them for 3 weeks because they are behind. I asked if they provide loaners and they all said no. On 19 June 2024 I called Ford Motor Co. to complain, and they contacted the same local Ford Service Centers on my behalf to see if they could help to book an appointment. Unfortunately, there wasn't anything they could do to help because the service managers at 3 different locations said they are backed up and if I wanted their help, I would need to get in line by leaving my truck with them and expect a 3 week delay. I have a 2018 Ford F-150 5.0L 4x4 Sport Edition, I can switch the Truck to Manual Mode and it drives fine, therefore I know that my Transmision is still in good working order. However, in Automatic, Sport or Econo mode my truck has the erratic, rough idling, random gear shifts and sluggish acceleration at complete stops.

- Murfreesboro, TN, USA