10.0
really awful- Crashes / Fires:
- 6 / 9
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 13,962 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The F150 will stall when auto start/stop activates. This is a critical safety issue due to the vehicle becoming inoperable at intersections while stopped. The issue was reviewed several times by the dealership and issue persisted. The issue is still not repaired and mitigated by deactivating the system. This resulted in a lemon law lawsuit from me to ford with me winning a settlement for 8K dollars. However, this dangerous issue must be properly repaired. I am able to demonstrate this issue upon request. I have also have video of the incident with warning lights that activate.
- Hague, VA, USA
Vehicle was inspected by the dealership and Ford inspector. VEHICLE SPEED CONTROL RELATED PROBLEMS OF THE 2018 Ford F-150. Backing up to an elevated driveway on a residential street. Braking at 0 mph and the vehicle accelerated at a speed which crashed the front end of the neighbor-??s car parked at the top of the driveway. Those neighbors have two small children which play on that driveway and would have been killed. The neighbor heard the brakes screeching. I did not have my foot on the accelerator. This incident was reported to the police, the dealership and Ford which inspected the vehicle. They claim they did not find a problem, but there are a multitude of similar issues online. I received an recall email from NHTSA today, March 22, 2022 which I was convinced was FORD and NHTSA resolving this issue because the NHTSA information (in its brevity) seemed similar to what happened with our F-150. However, the NHTSA Campaign number 22V150000, recall number 22S11. However, our F-150 is a 5.0L engine.
- Clarkston, MI, USA
The vehicle I am writing about is 2018 F150 equipped with the 2.7L eco boost and the 10 speed transmission. The vehicle came standard with the auto-stop start feature. I however do not like the system to I press the -??stop/start button-?? to turn off the system. The vehicle has appx 53,000 miles on it I had been driving for approximately 10 minutes and had made several stops without incident. I however came to approximately the 6th stop and the engine of the truck sh*t off completely, oil pressure indicated zero with a battery discharge light. The center screen displayed the message -??auto stop start, shift to P, then restart engine-??. I shifted to park and was able to restart. Although I was at a stop I worry if the vehicle is capable of shutting down randomly like this while in motion. This was not a routine shut down of the auto stop start system. I understand that this is anecdotal, but Ford F-150 owner forums online are filled with similar complaints of 2018-2020 F150s with the auto stop start system displaying the same message and having similar shut downs. I will be taking the vehicle to a Ford dealership for evaluation. However this is an issue that warrants attention and a TSB by Ford needs to be developed.
- Stow , OH, USA
On Jan 1st-I was returning to SE Michigan from Cincinnati and driving thru rain most of the way back that has turned to snow shortly after I crossed into Michigan. I was on M23 doing about 70MPH just south of I96 interchange (Brighton, MI) when my vehicle shuddered three different times in about a minute for maybe 2-3 seconds. Then a warning light flashed on my dashboard and went off before I could read it. Then it appeared again and flashed off again. Then vehicle shuddered again and my entire dashboard lit up with every warning light seemingly possible and all type of warning/error messages started circling thru main dash info center. My engine turned off and I had no power steering, brakes, etc. I pulled off to the side of the road safely but in a very congested area with left & right merging lanes. I shut engine off and waited 5 minutes and turned it back on and proceeded the test of the 30 minutes home w/o incident. I haven't had the issue since. However, I went online and saw numerous reports of other situations from F150 owners-most seemed to be a one time occurrence. Others, it was constant or would happen at specific speeds. Unfortunately, most don't report these incidences. I had an appt scheduled to run codes but had to reschedule and had it in this morning for a tailgate issue (separate recall issue). While I was able to get it to the side of the road, had my 17 year old daughter been driving this, it could have been a very unfortunate incident (new driver, petite girl with limited strength to turn or compress brakes with no power assist to either or panicking with no experience in such a situation). This needs to be investigated due to numerous complaints/reports on online forums.
- Highland, MI, USA
The A/C unit does not blow hot or cold. This seems to be a common problem for years with a lot of the FORD F-150 based on a lot youtube videos. No one can seem to understand where the problem is originating from. When I got it diagnosed that they suspected the grounding wire is exposed and touching metal at some point in the system. Overall, I think electrical wire that is not working can have a knock on effect to other parts of the car system.
- El Cajon, CA, USA
The passenger side door would not lock. The door appeared to be closed, but when I drove about 300 feet, the door flew open. I had to keep hitting the lock button and slam the door closed before the door actually locked. The outside temperature was 22 degrees Fahrenheit. This happened to me one another time, also when the outside temperature was below freezing.
- Philadelphia , PA, USA
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 45 mph when the vehicle's side air bags on the driver-side, front and rear, suddenly deployed without impact. The contact then noticed that a small fire had sparked on the floorboard near their feet. The contact had pulled over to the side of the road where an observer was able to retrieve a fire extinguisher from their home and put out the fire. The contact was unable to verify if a fire report was made. There were no injuries. The vehicle was towed to the dealer who had not diagnosed or repaired the vehicle as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
- Hancock, MI, USA
I was driving and as I came to a stop I lost all power and engine shut off. Received an error message to put vehicle in park and restart engine.
- San Antonio, TX, USA
my tailgate opened on its own while i was pulling a trailer and the tailgate got all scratched up. This isn't the first time its opened on its own.ford had put an update on the truck after the first time that was supposed to resolve the issue. I took it back to the dealer and they looked it over and said they can't find any problems now. i don't feel they were being honest in there assessment or did they look very hard to fix this issue. if the tailgate opens again on its own it could be very dangerous for any traffic behind as unsecured cargo could fall out at highway speeds.
- Hamilton, IN, USA
apim module only works part time. When it is not working, which is 99% of the time, the radio, GPS, and other devices will not work correctly. Ford diagnostics at the dealership tell me the apim module needs replacing.
- Lake Isabella, MI, USA
Complete failure of the Sync 3 Advanved Program Interface Module (APIM). Recall available up until 2017 model year, 2018 needs to be included. I purchased my vehicle used in August 2019 with 28,000 miles and had problems with the APIM from the start. Dealer refuses to replace. Problems include: -Device will not update firmware over Wi-Fi or USB flash drive. -None of the official Ford Sync mobile apps on iPhone will connect to APIM. -Resuming music from USB flash drive frozen in memory from same song and time every time I start the car even after playing many songs ahead. -Turning off the vehicle loses the current clock time. -Driving durring the day with headlights off, screen randomly goes black into night mode. Dealer quoted me $1008 to replace APIM, not gonna happen. I researched prices online and can purchase this and do it myself for less than $300 but, I shouldn't have to.
- Plano, IL, USA
Ford Sync 3 system in 2018 F-150 has been faulty, dealership diagnosed it as a faulty APIM, no longer covered under standard warranty. Online forums are littered with similar issues, Ford refuses to address or cover, wants > $1k for replacement. Symptions: - Main display screen goes completely blank - Backup camera does not display - Handsfree bluetooth disconnects - GPS freezes, directions do not display
- Katy, TX, USA
The apim is defective the gps signial on the navigation is messed up it will show that I'm in the middle of a lake or field when I'm on the road, the navigation is also very slow and the backup sensors don't work as expected when backing up the 360 camera is also extremely lagy and takes 15 seconds to activate. Ford says this part is 1800 but it is an internal part of the navigation system and shouldn't just fail
- Houston, TX, USA
2018 F-150 panoramic sunroof tracks and motors broke and stuck open position. Was driving and with fumes from other cars entering my vehicle from open roof and inability to close, I was getting lightheaded and almost passed out from exhaust fumes sitting in traffic.
- Lake Pleasant, NY, USA
I took my truck to the Ford dealership I purchased it from because the tail lights stopped working. The service manager informed me that water was in both tail lights and had to be replaced for $3,000. My truck is a 2018, has only 18,000 miles and well taken care of and no accidents. The service claimed the water got in because of damage to the tail light. The marks he pointed out on the tail lights were very light scuff marks and could not allow water to get inside. They would not cover the replacement because of the scuff marks. I went on a Ford forum and found that there had been plenty of other 2018 (and other years) that had water in their tail lights as well. The trucks that were out of warranty just remove the tail light, drained the water, applied silicon around the seems of the tail light and had no issues since then. I've attached pictures. You'll see that there is no way water could have enter where you see scuff marks like the service manager claims. The pictures are the left and right tail lights. Ford forum on tail light issue: Https://www.F150forum.com/F118/water-my-tail-light-452633/
- Framingham, MA, USA
Electric tailgate latch fails causing tailgate to open unexpectedly; happens whether in motion or standing still. Evidently there is a recall for this problem in Canada, but not the us.
- Proctorville, OH, USA
Power door locks would not open. Had to use key to enter vehicle and then physically pull up door locks to open doors. Only happened when temp was freezing twice so far when vehicle was parked outside
- Bradford, PA, USA
I had just got my kids in the truck, started the truck and turned on the front and back defrosters. While sitting and letting truck warm up, the inside of the cab started smoking- got my kids out quickly and then the back middle window shattered out of nowhere.
- Granite Bay, CA, USA
Dash board is warped. Rear window defroster not working
- San Jose, CA, USA
- Hamilton, NJ, USA