10.0

really awful
Crashes / Fires:
6 / 9
Injuries / Deaths:
6 / 0
Average Mileage:
13,962 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ford F-150:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #42

Sep 012020

F-150

  • 38,000 miles
Sync3 is a nightmare leading to extreme distracted driving. Bluetooth drops off, buttons freeze or are slow (20-30 seconds+) to respond or not respond. Any function tied to sync3 does not function properly. Navigation, phone, music, air/heat, bluetooth, carplay etc. Varies day by day, minute by minute. Google it. Well known problem. It is impossible to go hands free. Happens driving and stationary.

- Minnetonka, MN, USA

problem #41

Nov 102020

F-150

  • 30,750 miles
I was driving out of a gas station and the auto stop start warning came on as I was accelerating and lost all power steering and I was able to coast away from traffic. I had to put it in park and restart the engine. I have no idea what caused this issue as I put well over 400 miles a week on my truck and this was the first acurrance.

- Port Orange, FL, USA

problem #40

Oct 172020

F-150

  • 36,200 miles
Front usb ports often disconnect intermittentently causing loss of phone charging and android auto to disconnect. This causes loss of navigation and much fumbling with phone and usb cable to try and reconnect while driving, resulting in driver distraction. This happens when the vehicle is in motion on city streets and on highways.

- Alameda, CA, USA

problem #39

Jul 142020

F-150

  • 17,500 miles
My horn stopped working properly. When you honk the horn it sounds like a high pitched scooter horn. It is not effective and unsafe.

- San Diego, CA, USA

problem #38

Jun 232020

F-150

  • 66,005 miles
Tailgate failure; unable to open tailgate or tailgate will open by itself. Had to replace the tailgate control module. This should be a recall. The part has been modified by the manufacturer so they there is a flaw in their previous module.

- Mesquite, TX, USA

problem #37

Jul 202020

F-150

  • 39,000 miles
This truck was purchased new, from test drive thru 2 years of driving 40,000 miles I have always turned off start stop at each start up. When I forget to turn off it has preformed as designed until last week. Now when start/stop is on and I come to stop at red light that changes green as soon as I stop the vehicle requires me to go to park and restart engine. The system works fine if red light is over 5/10 seconds. This happened on US27 4 lane at stop light somerset, ky 7/20/2020. The truck has just run out of warranty 4,000 miles Ford service refused to delete the start stop feature. This is a unsafe feature that now has become a accident waiting to happen. The refusal to delete affirms my suspicion this is a built in money maker for out of warranty Ford junk.

- Eubank, KY, USA

problem #36

Jul 212020

F-150

  • 38,000 miles
My driver side rear door lock is stuck. You cannot open it from the outside or inside. The lock itself is not moving at all, even with pulling it.

- Jber, AK, USA

problem #35

Jul 072020

F-150

  • 26,000 miles
When driving the tailgate will unexpectedly lower, this has happened multiple times with and without loads in the bed of the truck. The tailgate lowering has happened on the highways, city streets, turning and while parked

- Holden, MO, USA

problem #34

May 232020

F-150 8-cyl

  • 39,000 miles
On two occasions I have been stopped and waiting to turn left across two lanes of traffic on a four lane state highway. The engine auto stop feature shut the engine off. When I let of the brake, the engine auto started and I began to accelerate. I had no power steering and nearly drove into a ditch. It seems that there is a delay between when the engine auto starts and when the power steering works. This is very dangerous as it is difficult to turn the wheel without power steering. Especially when crossing lanes of oncoming traffic.

- Clayton, IN, USA

problem #33

Apr 212020

F-150

  • 36,585 miles
Purchased this vehicle with 36K miles (2018) and have owned for less than one month. When trying to open the sunroof for the first time there was a loud popping sound. The sunroof fails to open, and now rain leaks in through the roof. This should not happen on a $72K vehicle that is two years old. Since the vehicle is over 36K miles, the dealership (Ford dealer) refuses to fix.

- St. Augustine, FL, USA

problem #32

Jan 222020

F-150

  • 14,336 miles
This is a continuation with complaint number 11307725 already filed. Ford F-150 2018 super crew cab 2nd discovery of water leak in cab of truck with wet carpet padding and carpets again only this time the water leak was behind the back seats down the cab wall interior. Called our Ford dealership back and took our truck back in for them to assess this 2nd water leak. Our Ford dealership advised that they had to remove the truck bed to find this water leak coming in from the rear cab vents and locking tabs on vents. They also found the carpet insulator was behind the rear vents which caused the vent seal to warp and leak. They had to replace the rear vents completely then they retested for leaks and found no leaks at that time. They also replaced the truck bed bolts and had to respray in the bed liner over the bolts.

- Rainier, OR, USA

problem #31

Jan 222020

F-150

  • 26,000 miles
The contact owns a 2018 Ford F-150. While driving 40-60 mph the lift gate open without warning, additionally, while the vehicle was parked in driveway the lift gate and windows failed to open. The vehicle was taken to sheehy Ford Lincoln of gaithersburg 901 N frederick ave, gaithersburg, md 20879 (301) 358-4443 where diagnosed that rodents damaged the soy base wiring. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was 26,000.

- Potomac, MD, USA

problem #30

Jan 032020

F-150

  • 14,102 miles
Ford F-150 2018 super crew cab 1st water leak inside of our truck cab created a mildew smell due to wet carpet padding and carpets. Water saturated electrical wiring under the door seal protectors on the right-side of the front and rear doors. First noticed a problem driving and applying the brakes we heard a water sloshing sound on the right side of the truck. Indications of water in cab and saturated carpet's and wiring went unnoticed due to weather tech full floor mats. We contacted Ford corporation online and they advised for us to take it into our dealership to be assessed. Our dealership made an appointment a week out, so our truck sat in our garage for an additional week. We used a shop vac and sucked out as much water as we could and left the door windows down to help dry out the interior. The dealership removed and reinstalled the trim panels with silicone sealant on both doors on the right side.

- Rainier, OR, USA

problem #29

Jun 232019

F-150

  • 5,232 miles
While in motion, several items occur. It begins with following warning lights: "park brake limited function" and the "hill start assist not available". this has resulted in the cruise control not working, sudden deceleration, engine stalling, and transmission erratically shifting. This has occurred over twenty four times at highway speeds and on city streets. The vehicle has been in the shop at the dealer five times and the problem is getting worse.

- West Richland, WA, USA

problem #28

Jan 172020

F-150

  • 2,000 miles
All 4 doors have malfunctioned. They do not latch, or stay closed. This has happened while in motion and stationary. Turning, the door has opened and the back doors have frozen and not latched. I have video but they are too large to attach. This truck has been at the dealership 5 times for the same repair, and to date they've had it for 23 day. Feb 18 2019 Dec 11 2019 Dec 19 2019 Jan 7 2020 Jan 17 2020

- Hermitage, PA, USA

problem #27

Jan 202020

F-150

  • 19,000 miles
Door locks freezing driver door not shutting so unable to drive safely as door will not close

- Hazlet, NJ, USA

problem #26

Dec 112019

F-150

  • 48,000 miles
I have noticed my tailgate randomly down but never thought much about it. Wednesday the 11th of December 2019 I was towing a car hauler trailer. I drove to my location and made a turn and heard a crunching noise. It turns out the tailgate was down and in a turn it got crunched by the trailer jack. I took it to my Ford dealer to have it looked at. It is scheduled for Dec 26th. Tailgate will need to be replaced. Tailgate will need to be replaced.

- Nashotah, WI, USA

problem #25

Oct 252019

F-150

  • miles
The transmission will twist the driveshaft at startup, stationary, and cause the rear end to pop very loudly. I've shown Ford engineering a video of it, I was told that it was normal. I've never heard of a vehicle doing this before. There is a rattling sound on deceleration, loudest when the engine is cold and lessons or maybe even goes away after warmed up. The engine was replaced earlier this year because of an oil consumption issue. The truck has memory power driver's seat and power mirrors that should go into place depending on the key fob that it detects. Randomly both side mirrors will start moving and popping before going back into position. This always occurs before the vehicle is started. I've noticed that it is usually when it detects the key fob or when I use the fob for some function. The seat randomly doesn't go into the memory position at startup.

- Youngsville, LA, USA

problem #24

Sep 112019

F-150

  • 13,000 miles
Started to pull through a residential intersection after stopping at a stop sign. The truck completely shut off after moving about 5 feet pulling into the intersection. A message popped up on the dash screen about auto startstop and that I needed to put the truck in park and restart it. This is not something that can be done while the vehicle is in motion. I slowly rolled to the side of the street, put it in park and restarted. There were no more issues on the remaining 25 mile drive. The autostop feature had been disabled via the dash switch before ever leaving home. The switch was still illuminated amber showing that autostop had in fact been turned off manually before it happened on its own, while under power. With the engine not running, the power steering is also disabled. After a bit of investigation, I have found via online truck dedicated forums that I am not alone and this has happened to numerous people with F150's since 2015. The picture that I am attaching is not my own, but is the same message that was generated to me this morning. This picture is from another individual that this has also happened to and reported in the above mentioned forums. Autostop initiation of its own Accord while underway could have dire consequences if pulling into oncoming traffic, through a busy intersection or simply driving down the road.

- Murray, KY, USA

problem #23

Mar 042019

F-150

  • 1,500 miles
I have had issues with errors/failed sensors for the tire pressure monitoring system on this vehicle. After 2 trips to the dealership and changing 2 sensors the issue was still present. I accidentally identified the source of the issue - interference from a dashcam - a rexing V1P pro 3rd generation. Measured on a spectrum analyzer this interference is at 312 mhz at around (-78 dbm 1 M from the dashcam) while the TPMS sensors operate around 315 mhz and measure around -82 dbm at the same location. This level of interference (even if it is in excess of fcc part 15 emissions - and I will be checking with the fcc also) at this kind of frequency separation should not cause errors or a failure in the TPMS monitoring system. Also of concern is that the errors do no show up for 45 min-1 hr of driving despite TPMS data from one or more wheel not being received for this duration (confirmed through odbii data). This all points to a poorly/cheaply designed TPMS receiver module that is prone to failure if exposed to rf from any number of devices. I am also an amateur radio operator and do 2-way radio work for the federal government so it concerns me that even normal lmr operation in one of these vehicles could cause a safety issue. The TPMS receiver should be tested for reasonable reliability in the presence of rf in adjacent spectrum and recalled if not compliant with fcc part 15 or NHTSA operational requirements. The dealer/manufacturer have refused to even look into this issue beyond what they have already done at the dealership.

- Cincinnati, OH, USA

Read the next 20 complaints »