10.0

really awful
Crashes / Fires:
5 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
27,096 miles

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« Read the previous 20 complaints

problem #66

May 232020

F-150 8-cyl

  • 39,000 miles
On two occasions I have been stopped and waiting to turn left across two lanes of traffic on a four lane state highway. The engine auto stop feature shut the engine off. When I let of the brake, the engine auto started and I began to accelerate. I had no power steering and nearly drove into a ditch. It seems that there is a delay between when the engine auto starts and when the power steering works. This is very dangerous as it is difficult to turn the wheel without power steering. Especially when crossing lanes of oncoming traffic.

- Clayton, IN, USA

problem #65

Mar 162020

F-150

  • 19,200 miles
There is a ticking rattle sound from the top of the engine area. The sound is noticeably louder after starting then the volume drops a level, but still steady sound there after, moving or not.

- Scotts Valley, CA, USA

problem #64

Dec 182018

F-150

  • 0 miles
The contact owns a 2018 Ford F-150. The contact received notification of NHTSA campaign numbers: 18V894000 (engine) and 20V097000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Bommarito Ford located at (675 dunn rd, hazelwood, mo 63042) was contacted and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Ofallon, MO, USA

problem #63

Jun 122019

F-150 8-cyl

  • 6,000 miles
The contact owns a 2018 Ford F-150. The contact stated that while driving and turning left, the vehicle stalled with the shift to park warning displayed. The contact stated that the power steering assist was inoperable. The contact also stated that the back-up camera failed intermittently. The vehicle was taken to mace Ford located at (4501 us-41, terre haute, in 47802) twice to be diagnosed. The mechanic was unable to duplicate the failure or retrieve a fault code for the cause of the failure. The contact was concerned about oil consumption. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

- Terre Haute, IN, USA

problem #62

Oct 082019

F-150 6-cyl

  • 28,000 miles
2018 Ford F150 VIN [xxx] this has the eco-boost V6 3.5L engine in it. Last October 2019 the engine started rattling at startup. I brought this to dealership (fx caprara Ford pulaski, NY) and it was determined that the cam phasers & tensioners were bad and required replacing. This would be done under warranty. They ordered the parts and informed me that the parts were on back order. It took 2 1/2 months for parts to arrive at the dealership. I brought the truck in on Feb 11th for repair and was told would take 3 days to complete. On Feb 17th according to dealership 4 of the parts were mis-labeled and had to be ordered again. As of today Feb 25 I still do not have my truck back. Was told parts are unavailable for at least next 3 weeks as Ford is having a problem sourcing the parts. My truck is currently at dealership with engine dis-assembled. After a search of internet found F150 forum which has stories of several hundred people having same engine rattle requiring cam phasers & tensioners to be replaced and parts either not available or takes months to get. Ford refuses to admit there is a problem with this engine. I have called the Ford company as long as truck has less than 60K miles it is covered under warranty but not after. They are refusing to extend the warranty on the repair. I believe that Ford needs to recall this model engine and replace it to resolve this problem. 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Central Square, NY, USA

problem #61

Feb 182020

F-150

  • miles
Vehicle consumed a few quarts of oil before it's next oil change was due. Just bought the truck with low mileage. No reason for it to consume like that. No leaks. Noticed when a change oil soon warning came up as I backed out of my driveway.though it was odd considering it was premature. When I checked, almost no oil was on the dipstick. It was full 5 weeks ago when I checked it last.

- Gloucester, VA, USA

problem #60

Feb 012020

F-150

  • 15,500 miles
My 2018 F150, after towing a trailer for 2 hrs, dies when stopping at a light or in a parking lot. In the tow/haul mode the auto-stop-start should not engage, but the dash warning light says "shift to P, restart engine" auto stop-start has stopped engine. Then engine does not start easy and suptters and dies several times. Dealer told me no codes were recorded and problem could not be duplicated by driving around and stopping. This problem happened several times in a 2 day drive pulling my trailer.

- Springfield, MO, USA

problem #59

Dec 062019

F-150

  • 15,427 miles
1.) F150 supercab drifts erratically. Ford has aligned vehicle twice, but issue remains. Feels like truck is in a high-wind environment, but it is a calm day. Truck will veer off road unless extreme care is exercised. 2.) transmission lugs on acceleration, particularly @ 1100rpm and 38mph. 3.) hard "clunk/thump" sensation at low speeds, causing severe "whip-lash" action to occupants of vehicle. 4.)when taking slow left turn up a steep incline the truck lugs and transmission feel like it is slipping and unable to downshift, causing a significant loss of power and momentum. 5.) engine stalls when leaving stop light. Dash lights come on saying" auto startstop shift to P, then restart engine."this is in the middle of a busy intersection. I am attaching a picture of the dashboard error. Please notice I am still in "D" drive when this message came up.

- Cumming, GA, USA

problem #58

Nov 182019

F-150

  • 3,249 miles
The contact owns a 2018 Ford F-150. The contact stated while driving at 15 mph, the brake pedal was depressed but failed to engage as a result the contact rear ended another vehicle. No warning lights illumniated. The contact stated no air bags deployed in the vehicle. The contact stated the vehicle stalled however, the vehicle was able to re start. No police report was filed. No injuries were sustained. The vehicle was taken to chipola Ford (4242 lafayette St, marianna, fl 32446) where the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,249.

- Marianna, FL, USA

problem #57

Jul 162019

F-150

  • 10,400 miles
On September 15, 2018 I purchased a new 2018 Ford F150 5.0 V8. On 02/16/2019 (4,546 miles) after the first oil change it began making a knocking like noise. Ford said it was normal, but the knock wasn't there before the oil change. Ford tried to say it was the direct injection making the noise. Which might be true but other owners have reported the knocking noises and have had scored cylinders that required the engine blocks to be replaced by Ford. Also on 07/04/2019 (10,416 miles) I noticed that the engine was making a rattling noise when cold from 1200-2000 RPM. After researching this noise, I discovered that there is a tsb for the rattling noise. On 07/16/2019 I took my truck back to the dealer (friendly Ford in las vegas) and the tsb was preformed on the truck (tsb# 18-2354) the tsb did not fix the issue. On 10/23/2019 (12,600 miles) I took my truck to team Ford in las vegas. The service department stated that Ford told them the issue was normal operating characteristics. If either of these noises were normal, then it would have made them when it was brand new. These problems have been brought up to Ford by numerous owners of F150's and mustangs with the same engine. Ford refuses to fix anything and just says the issues are normal. Since Ford inssued a tsb for the rattle issue and replaced engine blocks for the knocking it tells me Ford knows these are issues and they are not normal without NHTSA or ftc intervention Ford may not fix these problems under warranty. They will become more of an issue outside of warranty and the consumer will have to pay for an issue Ford should fix link to tsb: Https://www.mustang6G.com/forums/attachments/18-2354-Ford-F150-5-0-tsb-pdf.321793/

- Las Vegas, NV, USA

problem #56

Aug 212019

F-150

  • miles
First complaint on August 21/19. To hagerstown Ford dealership that this truck does not operate correctly! the hardshift cluck, using oil 1qt low at 2400 miles, warping dash, rattling sounds bad.(like values rattling) my door latches freeze.. I have now as of 12/23/19 have added a total of 5qts of oil to this truck with only just over 5000 miles on it.you can smell burned oil coming from under the hood and exhaust.I have several video documentation to my statement! I spoke with larry when the truck was dropped off in November to have dash replaced for a week, to call me and tell me they didn't have the correct dash" I have contacted larry in regards to this vechile oil use is unreal!!! no new vechile goes through oil like this! I am told to keep adding oil.. why are you not covering the oil, it's under warranty" this truck is by far the worst vechile I have ever owned!!!!! I feel I'm getting the run around N if something isn't resolve soon I will take further action. So I've also been advise that the oil backflow that's burning out the exhaust the filters will have oil consumption through them as well!! did I get a lemon! I think so!

- Berkeley Springs, WV, USA

problem #55

May 122018

F-150

  • 6,000 miles
Bought the truck new August 28, 2018 at 6000 miles the truck consumed 3 1/2 quarts of oil yes that's 6000 miles since then the trucks had an excessive oil usage still hasn't been fixed 15 months later it's burned over 2 gallons of oil and 26,000 miles Ford replace the engine and it's burning more oil now than it ever has it burned 2 quarts of oil in 1500 miles

- Terre Haute, IN, USA

problem #54

Nov 292019

F-150

  • 15,500 miles
While driving on the freeway at approximately 75 miles per hour with cruise control on suddenly lost power. The maintenance symbol came on and the drive function eco, tow, wet road and sport were not available. After pulling off the highway, I turned off the engine after 5 minutes I started it up and all functions were normal. I continued driving to my destination and had no further incidents.

- Henderson, NV, USA

problem #53

Nov 022019

F-150

  • 23,000 miles
I believe there is a major problem with the transmission. Vehicle frequently makes a loud bang when started. The vehicle shudders and I feel a thud in the wheel well. It's like the clutch is failing or something? shifting gears extremely rough to the point where you're jerked around. Sometimes, to get into gear, I have to turn the truck off and re-start. Sometimes there is no power when trying to accelerate (or the truck is out of gear) from a stop which is extremely dangerous when cars are behind you or trying to accelerate merging onto the freeway. Sometimes the vehicle simply drops out of gear and 'd" (drive) is not an option. This has also happened on the freeway. I've read about a lot of owner comments that are identical to mine. Reading all these issues completely agree, this issue is extremely dangerous!

- Cold Spring, NY, USA

problem #52

Sep 292019

F-150

  • 21,974 miles
2018 F-150 3.5 ecoboost makes a loud clattering sound after a cold start. The vehicle is still stationary and the sound lasts between 1-3 seconds. This will not occur on a warm startup, only cold. It appears to be valve train clatter coming from the top of the engine. This same problem was diagnosed on the previous generation 3.5 ecoboost engine and apparently this problem still exists. I have video of the start up sound if needed, but its widely documented on the internet.

- Pittsburgh, PA, USA

problem #51

Oct 172019

F-150

  • 17,229 miles
On two separate occasions while the vehicle was in motion with transmission in drive with auto start stop mode disabled via the dashboard button, the engine stalled and shut off, a message appeared on dashboard "auto start stop shift to P, then restart engine". this occurred September 14, 2019 and October 17, 2019. Taken to dealership September 16, 2019. Dealership states this is an unknown issue despite many similar incidents reported online, examples were shown to the dealership. Dealership returned vehicle stating nothing wrong, no failure codes were stored in vehicle computer, no related service bulletins, unable to verify complaint. This is clearly a serious safety hazard. Image attached shows dashboard message from October 17, 2019.

- Rancho Santa Margarita, CA, USA

problem #50

Oct 032019

F-150

  • 32,000 miles
On initial take off, when the truck shifts through 1st and 6th gears it seems like the engine slows to the point that I have no power and then shifts. It also feels like the transmission slips. Have been told this is normal, but it is certainly a safety concern for merging into traffic because I can't get up to speed fast enough to avoid an accident. Ford needs to address this issue because it happens on most of their ecoboost engines and the 10 speed transmission combined. This truck has the 2.7L ecoboost engine.

- Owings, MD, USA

problem #49

Sep 292019

F-150

  • 19,121 miles
I have taken the vehicle 2 times to fix the issue of lost of power while driving. The problem has been addressed twice but has not been fixed. I was told that since there in code registered on the computer, nothing can be done. Today, while I was in !-10 in el paso tx, my vehicle lost power and was not able to accelerate and causing vehicles to go around me and almost causing an accident for this reason. When will Ford find the problem, when the issue causes an accident?

- Las Cruces, NM, USA

problem #48

Jul 312019

F-150 6-cyl

  • Automatic transmission
  • 22,000 miles
The contact owns a 2018 Ford F-150. While driving 60 mph, the oil pressure warning indicator illuminated on the instrument panel. The contact stated that the ignition turned off in the middle of the road; however, she managed to park the vehicle on the side of the road. The contact checked the oil pressure and added oil to the vehicle. The contact restarted the vehicle and drove home. The contact associated the failure with NHTSA campaign number: 17V672000 (engine). The vehicle was taken to don wood Ford Lincoln (located at 2065 E state St, athens, oh 45701, (740) 593-6642), but they were unable to duplicate the failure. The contact stated that the failure continued and smoke appeared coming from the left tail pipe. The manufacturer was notified of the failure. The failure mileage was 22,000.

- Logan, OH, USA

problem #47

Sep 112019

F-150

  • 13,000 miles
Started to pull through a residential intersection after stopping at a stop sign. The truck completely shut off after moving about 5 feet pulling into the intersection. A message popped up on the dash screen about auto startstop and that I needed to put the truck in park and restart it. This is not something that can be done while the vehicle is in motion. I slowly rolled to the side of the street, put it in park and restarted. There were no more issues on the remaining 25 mile drive. The autostop feature had been disabled via the dash switch before ever leaving home. The switch was still illuminated amber showing that autostop had in fact been turned off manually before it happened on its own, while under power. With the engine not running, the power steering is also disabled. After a bit of investigation, I have found via online truck dedicated forums that I am not alone and this has happened to numerous people with F150's since 2015. The picture that I am attaching is not my own, but is the same message that was generated to me this morning. This picture is from another individual that this has also happened to and reported in the above mentioned forums. Autostop initiation of its own Accord while underway could have dire consequences if pulling into oncoming traffic, through a busy intersection or simply driving down the road.

- Murray, KY, USA

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