The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle made abnormal rattling sounds. Additionally, the contact stated that the vehicle made abnormal ticking sounds while idling and while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and referred to the manufacturer. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000.

- Oakland, CA, USA

The contact owns a 2018 Ford F-150. The contact stated that the vehicle had experienced unintended surging and engine revving. During the failure, the driver had difficulty stopping the vehicle while depressing the brake pedal. The contact stated that the failure occurred while driving at various speeds, while the vehicle was stationary and idling. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 46,000.

- Warwick, RI, USA

Vehicle drops into 1st gear randomly while driving on the highway. Extremely dangerous

- Marcus Hook, PA, USA

The truck is 5 years old and has just hit 70K mileage. The transmission has just started slipping between gears 1 and 6. Ford tells me there is nothing wrong with their engines and they don't hear of any issues with this years vehicle and the transmission. Back in July 2022, I had to take the truck to Ford because it would just shut off in the middle of traffic. I had to have the engine censors replaced due to this. Ford tells me there is no correlation between the two issues. Ford says I need a new transmission and they will not pay for it since my warranty was expired in February 2023 and I am 10K miles over.

- Reading, PA, USA

The contact owns a 2018 Ford F-150. The contact stated that on numerous occasions when the vehicle is powered up, the engine compartment?rattled?and the check engine light warning light was illuminated. The contact added that the check engine light remained illuminated for a short period of time and then disappeared. The vehicle was taken to a dealer where it was diagnosed as needing the cam phaser replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

- Stoy, IL, USA

Engine rattle on deceleration is a known issue on 5.0 V8. Vehicle was brought in to a dealer in May of 2022 who was able to replicate the issue. Ford has a "remedy" in form of TSB 18-2354 which was performed by a dealer. Rattle noise was still present immediately afterwards and noted by tech performing the work but was deemed normal operation. A year later now in April 2023 I brought the truck back to Ford dealer with same loud rattle on deceleration noise and once again it was looked at and once again it was deemed normal operation. How can a loud rattle noise from engine once deemed worthy of TSB fix and not fixed by the TSB now be deemed normal operation? I do not believe and refuse to accept that rattling engine on deceleration is a normal operation, especially since not all 5.0 V8 engines do it. If it's normal all engines would exhibit same operation characteristics. Another issue is the 10R80 transmission. It's starting to surge from 2nd and then slam into 4th gear under very little acceleration throttle input. And just recently it surprised me when it started to occasionally slam down into 1st when stopping at a stop sign or traffic light. It moves the truck forward increasing it's stopping distance. It feels like someone hit the back of the vehicle. Brakes are good.The problem to me is that issues are happening with transmission but it is not with every shift or every time you drive the vehicle so it is not easy for me or for dealers to replicate when they drive the vehicle so things are deemed normal operation when in fact for us that drive day to day we know what it feels like when it runs like it should and when it isn't. The concern for me is that these issues will continue and will cause an even bigger issue or catastrophic failure down the road once off course vehicle is out of it's warranty period and then it may most likely be deemed a failure of component where symptoms leading to that failure today are supposedly being deemed as normal operation.

- Williston, VT, USA

My vehicle has a cam phaser failure as simular to other Ford F150s that have been recalled for the same issue, however my Vin does not fall under the same issue for the cam phaser recall. There must of been some vins that were missed by the recall and mine is one of them.

- Riverton, UT, USA

The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where the cam phasers were replaced; however, the failure recurred. The contact stated that the engine made abnormal sputtering sounds while driving and while the vehicle was parked. The vehicle was taken to a second dealer, Campus Ford (2401 W Main St, Waynesboro, VA 22980) where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 18,000.

- Afton, VA, USA

Transmission has been repaired by Ford Dealer multiple times without fixing the hard shifting issues that run common on this vehicle. Ford dealer states that nothing is wrong even after the truck has been in the shop multiple times for the same issue.

- Riverton, UT, USA

My truck is at a Ford dealer and has been diagnosed with the cam phaser problem that is identified and covered in a Ford Customer Satisfaction Program(21N03). For some reason my VIN does not qualify. I'm wondering why my truck is not covered even though it is the correct year, assembly plant, and is having the same issue?

- Lexington, KY, USA

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, an abnormal clicking sound was coming from the vehicle without warning. The contact had initially taken the vehicle to two dealers who were both unable to determine the cause of the failure. The vehicle was then taken to Downtown Ford Sacramento (1535 Howe Ave, Sacramento, CA 95825) where a diagnostic test was performed, and an oil leak was discovered coming from the front valve cover of the engine. The mechanic also discovered a defective Variable Camshaft Timing (VCT). The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 75,000.

- Rocklin, CA, USA

The contact owns a 2018 Ford F-150. The contact stated while driving 60 MPH, there was an abnormal clicking noise coming from the vehicle. The vehicle was taken to an independent mechanic. The contact was informed by the mechanic that the vehicle had experiencing the failure listed in an unknown recall. The vehicle was taken to a dealer and the dealer stated that the vehicle was out of warranty. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 27,000.

- Merrick, NY, USA

My 2018 Ford 150 with the 5.0 engine is burning up oil. Looking on line I see that there are other owners of this type having the same problem.

- Abington, MA, USA

I noticed the truck began rattling in the mornings or when the engine was cold. I was driving on the freeway when it started losing power and the check engine light was flashing. It had been misfiring and progressively got worse. I managed to get off the freeway in time to shut the vehicle off. The vehicle has gone through diagnostic testing at a Ford dealership. The service tech informed me that the cam phasers needed to be replaced because they were sticking and the computer needed to be reprogrammed. The computer was then reprogrammed and I drove the vehicle home, 5 miles away, and it would not start again. After some research, I was made aware that the CAM PHASERS are a KNOWN ISSUE on the Ford F 150 Raptor through the Customer Satisfaction Program no. 21N03-initiated by NHTSA. This replacement covers the 2017-2020 F150 Raptor if manufactured at the Dearborn plant between March 2016-Nov 2019. I have confirmed the vehicle was built at that location in the time period mentioned. I brought this up to the tech, service manager at the Ford Dealership as well as Ford Customer Relationship Center and I was told numerous times that the VIN no. does not qualify. This is a safety issue, recognized by Ford, and should be covered. I was told to contact the NHTSA to seek qualification of my vehicle.

- Concord, CA, USA

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle he heard an abnormal knocking sound coming from the engine. The contact stated that the knocking sound was heard while driving the vehicle at various speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The contact stated that the cam phasers were replaced over a year ago. The vehicle had not been repaired. The manufacturer was informed of the failure. The contact related the failure to Ford Customer Satisfaction Program: 21N03 (Engine). The failure mileage was approximately 80,000.

- West Chester, PA, USA

Transmission slips, changes gears. Auto start slams into forward gear. Ten speed transmission not safe to drive. Taking truck to dealership for two years with no resolution. Phaser start up rattle. Taking it to dealership for two years with no resolution.

- Old Town, FL, USA

I was pulling out into 4 lanes of traffic and the truck shut off. Dash had message "Auto StartStop Shift to P, then Restart Engine". I am stuck blocking 4 lanes of traffic on a busy street with cars coming fast. I put in park and restarted the engine. It died and gave the same message 4 more times. Finally revved the engine way up and was able to move the truck. It died twice while approaching the next stop sign even though Auto Start/Stop was disabled. Revved engine and was able to make it to the Ford dealer who had no one available to assess the problem. Several people suggested replacing the battery. I put in a new battery and reset the battery monitoring system. The problem still persists. Slamming a dead pickup into park in the middle of 4 lanes of oncoming traffic is most definitely a safety issue. I see that many Ford owners have experienced the same problem in a variety of Ford products. I don't think it is a battery issue since the engine should be able to run off the alternator and it still occurs after replacing the battery. I don't think it is an Auto Start/Stop issue since it occurred with AS/S activated or deactivated. In almost all cases the engine is warmed up and in the one instance I had driven the truck 22 miles before the failure occurred. In almost every case, I am gently accelerating from a stop or slowing down for a stop. It has failed in both Drive and Reverse. I get no other warning lights or messages.

- Humboldt, IA, USA

Engine light came on. Brough to dealership who reported the issue is an Engine Coolant Temp Sensor. It is listed under a bulletin and is a known issue that can result in overheating and engine failure. Vehicle has >30,000 and Ford refuses to cover the cost of repairs.

- Talladega, AL, USA

Ford has recalled a Cam phaser for the 2018 F-150 3.5L Eco boost trucks for specific vin number. I took my truck into Larry H Miller Ford Draper dealership to have it looked at because the Cam phaser makes a very loud and distinctive rattle noise when it has a cold start. The dealership technicians told me that it was the same exact issue that the trucks that do have the recall are doing, but they are not able to do my repair because I do not have that recall. I reached out to Ford customer service, and they said they are not able to help or add the recall to my vehicle. My Cam phaser is still continuing to do the same thing with the same problem and would like to get my vin and even other Ford owners with this same issue.

- Riverton, UT, USA

Exiting a major freeway. Truck lost all power and dash lights illuminated. With a message. Place and park and restart engine. Resulting in me narrowly avoiding a major accident, due to lack of power and braking. After running off the side of the highway and stopping. Vehicle could be restarted with no check engine or faults. However, this is extremely dangerous. After getting home and researching to see if this is a problem to other Ford F150 owners. Others have reported similar problems. Will not be driving vehicle because its unsafe.

- Van Alstyne, TX, USA