10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
30,323 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ford F-150:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #151

Dec 022022

F-150

  • miles
My vehicle engine stalls, the engine failed few times while driving at different speed. My F150 also suffers from oil consumption, low oil levels, rattling noise, valve noise while accelerating, and I had to replace the catalytic converter and both oxygen sensors due to that problem but that didn't solve the issue as it does exist and I was told by several experts that this problem is popular with the Ford 5.0 Coyote engines.

- Dearborn , MI, USA

problem #150

Nov 012022

F-150

  • miles
Ford has multiple Customer Satisfaction Notices on this problem, as well as is Listed on the NHTSA site. My vehicle is a 2018 Ford F-150 with the 3.5 Ecoboost engine. I have approximately 64K miles on this vehicle. I began to hear a rattle in the engine during cold starts. I took it to the dealership, and the vehicle requires cam phaser, etc-?? replacement. Ford has offered some customers assistance on this repair, and not assisted others. I fall into the not assisted portion. This is a common problem with these vehicles. One only has to do a Google search, or YouTube search, to find many unhappy customers. There should clearly be a recall on the vehicles with this motor installed, but Ford refuses to stand behind their product.

- Winston Salem , NC, USA

problem #149

Jan 112023

F-150

  • miles
excessive oil consumption > abnormal engine sounds > poor engine performance > stalling engine > engine shaking excessively > reoccurring p0022 codes > abnormal/hard shifting in transmission during acceleration or cruising > even failed acceleration engine shutting down while passing vehicles at highway speeds on interstate travel putting myself & other vehicles around me at risk; recognized excessive oil consumption before 50K miles but didn't realize ongoing problem because regularly changed oil 3-5K miles but it has worsened over time burning up to 3-4Q every 3K miles (currently 155K miles on truck). Dealership confirmed excessive oil consumption: changed dipstick & reprogrammed computer (PCM); didn't help, seems worse now. Check Engine Light chronically appears, even the "wrench" light has appeared twice in past 10K miles but will turn off after adding 2Q oil. I now change oil every 3K and add 1Q every 750-1000 miles until oil change is due to keep oil level appropriate per dipstick. All complaints I read online of similar symptoms/characteristics point toward excessive oil consumption in 2018+ 5.0 Coyote F150. Bad engineering" Class action lawsuit" I'm worried engine will fail (as has the potential) during wrong time.... night, bad weather, congested interstate/hwy, etc. Ford must solve this problem! Built Ford Tough?

- Pendleton, SC, USA

problem #148

Mar 152022

F-150

  • miles
My 2018 Ford F150 is having problems shifting into gears and will disengage from gear while trying and rev up the engine until I take my foot off of the gas and the RPM's decrease and the transmission re-engages. Sometime this causes harsh shifting and sudden jerks of the truck. I notified the dealership and was put on a long waiting list but told to keep driving it. My place in line finally came up and was notified that the transmission was shot but the time frame to get a new transmission is 2 to 3 months. The vehicle is at the dealership right now so you would need to visit the dealership for inspection. I would say this item has put safety at risk since the vehicle will slow down while driving on the freeway. On the day I was scheduled to drop the truck off at the dealership, I had a hard shift and the check engine light finally came on.

- Sumner, WA, USA

problem #147

Nov 012018

F-150

  • 1,500 miles
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was a clunking sound coming from the engine compartment. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer, but the failure could not be duplicated, and no repair was performed. The manufacturer was also notified of the failure. The failure mileage was 1,500.

- Topeka, KS, USA

problem #146

Oct 242022

F-150

  • miles
Vehicle had electrical issues - Diagnosis by dealership was water damage to the Body Control Module. This module is inside the cabin on the front passenger area by their feet/legs. The issues included - flashers goin off, horn going off, truck bed gate dropping open - while parked and while driving down highway, and entire vehicle just shutting down while ALL of the issues happened at once. People have been put at risk by the gate dropping and the immediate shut down of an operating vehicle. The dealer was able to reproduce the problem. I had it happen twice. I have since identified that it is something that is a known issue on F150 forums. So much so that the likely cause of the water damage has been identified, and forwarded to the manufacturer. They are not fixing the issue. Manufacturer's dealership technician identified the water damage as the root cause. Required a replacement Body Control Module. Possible warning signs: Noted by myself and others. Emergency flashers randomly going off. Power drain on batteries. Horn going off randomly. Root cause: Unsealed seam between body panels under the hood in the engine bay. Leaking water falls on firewall and then onto the Body Control Module electrical component. Shorting will eventually ensure. This can happen any time. F150 forum thread documenting the likely culprit leaking seam: https://www.f150forum.com/f118/water-leak-cowl-seam-474781/

- Ashburn, VA, USA

problem #145

Dec 012022

F-150

  • 61,000 miles
The contact owns a 2018 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine compartment. The contact indicated that the failure was present during cold starts. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.

- Tavares, FL, USA

problem #144

Nov 222022

F-150

  • miles
My truck stalls when I brake to a full stop when the auto start/stop is deactivated. It is an intermittent problem that I have had the Ford dealer investigate twice with no resolution. It is a bothersome irritation that can potentially get me rear-ended when, at a traffic light, the truck dies and I have to shift to park, restart the engine, shift back into drive, and hopefully make it out of there.

- Selah, WA, USA

problem #143

Apr 052022

F-150

  • miles
Cam Phasers Still Rattle after recall work was done. Ford refuses to fix it properly.

- Wilmington, NC, USA

problem #142

Oct 182022

F-150

  • miles
Engine rattles for 10 seconds at start up caused by the camshaft timing phasers in the engine not performing correctly. This is an ongoing problem with Ford trucks. This causes unpredictable performance from the engine at any given time. It will set a permanent code in the PCM for camshaft timing not in specifications, Check engine light. Ford was fixing the problem after complaints to customer care but doesn't now.

- Marissa, IL, USA

problem #141

Oct 182022

F-150

  • miles
I have a 3.5 ecoboost in my F150 and it has the known cam phaser problem. Ford is refusing to pay for the repair even though they know and have acknowledged the problem. This issue is pretty much effecting every 3.5 built. Being a mechanical component within the motor I would think that it will eventually fail causing a catastrophic failure in the motor that if it happens at the wrong time it could cause a serious traffic crash.

- Chillicothe, OH, USA

problem #140

Oct 192022

F-150

  • miles
Ford Initiated 21B10 Cam Phaser reprogram recall, which updates the software to prevent rattling on start up. My issue the software update is a temporary repair that will ultimately reduce Ford repair liability when vehicles power train warranty expires. With my personal vehicle I experienced a transmission failure while commuting on a congested Hwy in a construction zone. The transmission failed at 18000 Miles. The 21B10 PCM software update was performed in July and did not take, the engine rattle on cold start has resurfaced. In addition, it is my understanding that this issue causes the engine to run harder and is less efficient with fuel. This is most likely the reason my fuel mileage never reached the manufacturer benchmarks. I have taken the vehicle back to a shop and the rework is 10 hours, the dealer estimated 30-45 days for parts ordering and service back logs. All of this is at my detriment. I will still have to pay payments and insurance and suffer loss of use. It is my hope that these extended warranty issues can be reviewed 21B10, is an extended warranty, the is no S; however, I believe there should be.

- Flat Rock, MI, USA

problem #139

Oct 182022

F-150

  • miles
Trucks transmission makes a loud noise when shifting from park to drive, trucks transmission also jerks when letting off the accelerator. Trucks engine makes a knocking noise when idling truck has 36000 miles on it!

- Ms Brandon, MS, USA

problem #138

Jun 272022

F-150

  • 28,000 miles
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 30 MPH and slowing for a traffic signal or sign, the brake pedal was depressed and while coming to a stop the vehicle suddenly accelerated independently. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent however, the failure had started to occur at start up and the vehicle would accelerate independently. The contact had taken the vehicle to a local dealer who diagnosed the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 28,000.

- Port Huron, MI, USA

problem #137

Sep 072022

F-150

  • miles
This 2018 F150 developed a cranking noise when starting the engine. Dealership tried two software upgrades per manufacturer notices to solve the issue. The issue was not solved and was said to be Cam Phasers need to be replaced. Manufacturer internal document to dealer stated that driving the vehicle with this problem would not cause any problems and is safe to drive. Dealership had been waiting months for parts. Set-up for an appointment was for later this month, but last month while driving on the Interstate the engine light which was on from the engine issue but a new light, the wrench light came on with the engine light flashing. All power was being lost and had to dodge other vehicles to move over to emergency lane as I had no control of the vehicle. While waiting 12 hours for a tow, I had researched this issue online and found that the manufacturer had a memo out not to drive the vehicle under this condition and have a flatbed tow the vehicle to the nearest dealership and do not start the vehicle up. That this was a catastrophic power train failure and ECU failure. The vehicle sits at the dealership now and is still waiting to be looked at as it cannot start up and has to be pushed within the service area.

- Altamonte Springs, FL, USA

problem #136

Sep 122022

F-150

  • 67,000 miles
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the engine was making abnormal rattling sounds. There was no warning light illuminated. The contact associated the failure to Customer Satisfaction Program Campaign Numbers: 21N03 and 21N08. The dealer and the manufacturer were notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,000.

- Glendale, AZ, USA

problem #135

Sep 182022

F-150

  • miles
While driving 5mph 5 minutes after starting the truck, the truck caught on fire and burst into flames after stalling out.

- Chamblee, GA, USA

problem #134

May 182019

F-150

  • miles
Engine burns oil even though a oil consumption test was done and all updates performed. Engine still make chatter noise on acceleration occasionally.

- Wilmington, NC, USA

problem #133

Sep 012022

F-150

  • miles
My truck has an automatic start-stop feature. About twice a month, when I am at a stop and the auto stop shuts down the engine, the whole truck will shut down. I will then have to put the transmission into park, turn the key to off and then restart the truck. A warning light comes up on my front display which says Auto StartStop Shift to P, then Restart Engine. The A with the arrow around it is in orange. This has caused me many issues in traffic and I have been close to getting rear ended on multiple occasions because of it. I have had it to the dealer, Haldeman Ford of Kutztown, on 5 different occasions over the past 6 months and it is still not resolved. The dealership has replaced the battery, did a system reboot and replaced the starter. I have shown them pictures and videos of it happening. They put a computer scanner on my truck that I had to use to record when it happened which I did. They were also able to experience it themselves during one service appointment. My first service appointment was 3.14.2022

- New Tripoli, PA, USA

problem #132

Sep 012022

F-150

  • 60,000 miles
The contact owns a 2018 Ford F-150. The contact stated that while driving at 20 MPH, the vehicle hesitated during acceleration and made an abnormal rattling noise. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Programs: 21B10 (Cam Phaser Replacement) and 21N08 (PCM Reprogram Due to Engine Shudder) however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the previous owner was mailed notification of Customer Satisfaction Program: 21B10 (Cam Phaser Replacement) and provided no further assistance. The failure mileage was approximately 60,000.

- Brownsville, TX, USA

Read the next 20 complaints »