The contact owns a 2018 Ford F-150. The contact stated that after cold-starting the vehicle, he heard an abnormal rattling emanating from the engine compartment. As the vehicle began to warm, the rattling slowly dissipated and eventually ceased. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 55,000.

- Highland, IN, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting. Additionally, the contact was consistently adding engine oil due to the vehicle consuming an excessive amount of engine oil. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was then taken to an independent mechanic, who related the failure to Technical Service Bulletin: 19-2365 (Excessive Oil Consumption). The vehicle was taken back to the dealer, where the vehicle failed an oil consumption test. The dealer performed Technical Service Bulletin: 19-2365 (Excessive Oil Consumption). The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 112,000.

- Camden, NC, USA

This was the letter I initiattly include dthe NTHTSA.Webmaster@dot.gov to ford. Dear Ford Motor Company, I'm writing to you as a concerned parent of a 6-year-old child and consumer of your product regarding critical safety issues reported in the 2017-2020 F150 model, and I'd like to ask Ford to please take action. I compiled some research from numerous affected vehicle owners across various states, highlighting alarming and potentially hazardous health concerns and issues that pose significant risks on highways. Just so you know- I noted the same issues I am having with my vehicle and now have to take my car back to the dealer once again. -??Grinding noises and pronounced thumping sensations resembling towing a trailer. -??Issues reported from critical sections such as the engine solenoid, transmission, flyer axle/Cam Shaft, deceleration noise, oil consumption, leaks, power loss during turns, and truck bogging down. The research highlighted in the attached document indicates widespread reports across different states and model years (2017-2020), emphasizing the urgent need for immediate attention and resolution. I urgently request: -??Initiate a thorough investigation, partnering with the National Highway Traffic Safety Administration (NHTSA) to address these reported concerns promptly. -??Encourage proactive involvement from Ford's leadership, including the CEO, advisors, board members, and affiliates, to prioritize consumer safety and resolve these critical issues. -??Collaborate transparently with affected consumers and stakeholders to ensure a swift and satisfactory resolution. * Plus there were oil leaks and fumes coming into the cab which can effect me Given the ongoing class action lawsuits around these or similar issues, we stress the gravity and urgency of this situation and implore swift action to prioritize consumer safety and uphold Ford's commitment to excellence. I am awaiting to hear from you and the measures to address these pressing concerns.

- Virginia Beach, VA, USA

Rattling when cold start. Was told I need new cam phasers and timing components. Told me it-??s a common problem.

- Colorado Springs , CO, USA

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that there was an oil leak coming from the engine. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact was informed by the dealer that there was a Customer Satisfaction Program: 21N03 related to the failure however, the vehicle was not included. The failure mileage was approximately 110,000.

- Baraboo, WI, USA

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed. The dealer determined that the engine needed to be disassembled, and the cam phasers and other unknown related parts needed to be replaced. The manufacturer was notified of the failure and informed the contact that the failure was related to Ford TSB Number: 23-2143. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Smithville, MO, USA

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shook abnormally and then stalled. The vehicle was taken to the dealer and diagnosed with a failed camshaft. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle had been serviced by the dealer five times within four years for the same failure and the dealer had replaced several parts of the engine and the failure continued to reoccur. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 5,245.

- Long Beach, CA, USA

When cold starting the vehicle, it makes a loud knocking noise for several seconds. I looked this up online and apparently it's a problem with the Cam Phasers. A recall was issued for trucks made in two of their plants. Left unrepaired, this will cause slack in the timing chain, which can lead to severe engine damage. I was never notified of this recall. When I began to hear the noise, I went to the dealer to get the diagnosis and repair. The dealer informed me of the recall and that it had expired. My repair estimate is $3600 + tax. In the 4 1/2 years I've owned the vehicle, I moved 4 times, which may have been why I never received the recall notice. I believe since this is a known manufacturing defect, it should be covered no matter the circumstances.

- Debary, FL, USA

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the engine made an abnormally loud rattling sound. The contact stated that the failure had been recurring. The check engine warning light was illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Numbers: 21B10 and 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

- Riesel, TX, USA

We have had several problems with this vehicle since we bought it in 2020. It uses way too much oil for it to be new. We were told it was a common issue, but if the oil level ever gets down to a certain point, the truck acts weird. We have to put 3-5 quarts of oil in the truck in between oil changes (3,000 miles). We have put the truck in the shop several times for different issues, specifically engine knocking that we were told was "just how the motor is, all of the 5.0L engines do this, " and oil issues. We also just had purchased it, and the timing belt broke while driving. We understand that used vehicles often come with problems that cannot be diagnosed before purchasing, but the vehicle only had 30k miles on it. My husband was driving down the highway today and the truck flashed "auto start/stop disengaged" and the truck died. DOWN THE HIGHWAY. Luckily, he was able to pull over and restart his truck. The 5.0L motor and the 2018 F150s are trash. As you are - or should be - aware, there are SEVERAL lawsuits against Ford that coincide with the issues that we have had out of this truck, yet no recalls have been made. Can't they see that it is a lemon? PLEASE take our complaint (and those of many others) and have this vehicle recalled before someone is killed due to a faulty vehicle. I should not have to constantly worry about my husband driving this vehicle. It makes me sick to my stomach knowing that it is a ticking time-bomb.

- Muscle Shoals, AL, USA

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the engine made a rattling sound. The contact stated while driving the vehicle and or while the engine was idling, the engine was idling rough and seemed to experience a misfire. There were no warning lights illuminated. The vehicle was taken to the dealer and received a repair under an unknown Customer Satisfaction Program related to the cam phasers. The dealer re-flashed the computer; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 58,000.

- Canton, MI, USA

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle rattled excessively. The contact stated that after the fluid levels increased, and the vehicle warmed up, the rattling ceased. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that all the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

- Millstone, NJ, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle began to sputter. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Crown Motors, at 555 Cypress Ave., Redding, CA 96001, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle. The failure mileage was approximately 72,909.

- Redding, CA, USA

The contact owns a 2018 Ford F-150. The contact stated that during a cold engine start-up, an abnormally loud ticking sound was coming from the engine. There was no warning light illuminated. The contact called the dealer and was informed that the failure was a common issue linked to the cam phasers. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 140,000.

- Sikeston, MO, USA

The contact owns a 2018 Ford F-150. The contact stated while driving 65 MPH, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. Due to the failure, the contact pulled over and had the vehicle towed to a local dealer where the mechanic discovered a loss of compression in cylinder #6. The contact was also informed that the engine needed to be replaced due to a defective engine long block. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.

- Charlotte, NC, USA

Vehicle randomly stalled out as I was slowing down and an error appeared stating that there was a problem with the auto on/off feature and that I would need to put the vehicle in park and restart it manually. Fortunately I was turning onto a side road but if this was to happen as I was trying to make a quick turn through traffic it would have been a much larger issue.

- Tyngsboro, MA, USA

Camshaft phasers have failed, and turbo charger actuator arms are rattling bad. These damages were not caused by driver, but they are a result of the manufacturer. I have already spent $5000 on this vehicle for the camshaft phasers and now have to fork out another $3000 on the turbo. According to a lawsuit/injunction by the DOJ, my truck meets the criteria to have the recall covered but Ford customer care said no.

- Dothan, AL, USA

I bought my truck in the middle of 2022 with around 20,000 miles on it. Within the recent months, I started to hear a knocking/rattling noise every time I start my truck. When looking into it and asking some mechanics/technicians, I was told my truck year and engine had problems with the cam phasers and there might be a warranty or recall out for it. I found out that there was a Customer satisfaction program 21N03 with additional supplements. I looked further into it and called Ford to see if there was anything to be done and they recommended me to this site. As of the 2nd half of last year, this truck is new to me and still has under 50,000 miles on it. The customer satisfaction program ended before I ever heard the noises this year. The program ended January 1st, 2023. As the owner of a ford model in this program, I was never informed or made aware of needing to get this taken care of, nor did the dealership that sold me the truck, or service shops when getting my truck serviced make me aware or inform me of the issue with ford models and years similar to mine. The customer satisfactions program also state they would send letters out to all Ford owners with this important information. Outside of never learning of this until asking shops and researching, I also never got a letter as a Ford owner.

- Eagle Mountain , UT, USA

Ford issued Customer Satisfaction Program 21N03 on Nov 19th, 2021 which covers all F-150s manufactured in their Deerborn plant from March 2016 through Nov 2019 which mine was. My truck is now in dire need of this repair and Ford is refusing to cover this. Since Ford did not include my VIN in this program I was never notified in Nov of 21 during which time I was well within the mileage limit as to which they would cover the repair. I asked Ford why my VIN wasn't included in this program and they had said I had to be included in a prior program 21B10 to be included in this one. So I asked about the prior program and they indicated to me that it only covered vehicles manufactured in their Kansas plant. From my research it seems as if my truck should have been included in both programs, provided notification at the time and repaired my vehicle as a result. Now I am out of the mileage after 2.5 years of further driving and have a very expensive $3,500 repair bill in front of me.

- Holmdel, NJ, USA

Engine ticking diagnosed by mechanic found to be scoring on two roller rockers on different sides on the engine. ALL ROCKERS, LIFTERS, PRIMARY AND SECONDARY TIMING CHAINS WITH TENSIONERS ARE RECOMMENDED. The cost of this repair was $6,856.56

- Goodlettsville , TN, USA