The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the contact heard an abnormal rattling sound. The contact stated that the service engine soon warning light illuminated temporarily. The contact stated that a week later, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The vehicle remained with the dealer. The manufacturer was made aware of the failure and offered to cover 40% of the cost for the repair. The failure mileage was approximately 98,561.

- Raleigh, NC, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

- Newark, DE, USA

On several occasions the truck engine started to sound noisy, metal clicking when running. l checked the oil and found it was down several quarts of oil. This has happened several times despite my checking. No leak. Usually down one quart but sometimes down 5 or 6 quarts. The engine doesn't start sometimes and has no power on other times. I brought it to a Ford dealer and told him that it was burning a lot of oil and he changed oil and filter, he replaced the air filter and spark plugs and checked the top of cylinders, he did an "induction service" and said to have it done again in 1,000 miles. Total cost $1,265.50. He also mentioned (not on the bill) that I may need a new engine. No sign of leaking and it looses oil faster than I can check.

- Lafayette, LA, USA

The contact owns a 2018 Ford F-150. The contact stated that during the initial start of the vehicle, there was a rattling noise coming from the engine compartment of the vehicle. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was diagnosed that the timing belt had malfunctioned and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 76,000.

- Sparks, NV, USA

Leaking antifreeze from t clamp with quick connects

- Newnan , GA, USA

Engine makes awful rattling and consumption of oil is ridiculous even after I had them supposedly fix problem which was change the dipstick and reprogram the PCM I believe that's it and now the rear end is being changed for the 2nd time in a year. All the oil is still being consumed somewhere no leaks and my engine shakes and bogs and makes noises like driving a standard. Transmission is lacking on shifting and hard shifting for sure. It needs to be on a recall to fix transmission and engine issues. I barely got 87k and I got it at 56k and I have had all this crap. Done with it.

- Hurst, TX, USA

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 70 MPH and merging onto the highway, the accelerator pedal was depressed, and the vehicle hesitated and then surged forward. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact stated that the vehicle was idling roughly while stopped at a traffic light and almost stalled. The contact stated that during a stop at an intersection, the vehicle stalled in the middle of the intersection. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle was shifting hard from third gear to fourth gear. Additionally, while shifting gears the vehicle was shaking abnormally. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failures to Customer Satisfaction Programs: 21B10 Control Module Reprogram for Cam Phaser Rattle (Engine) and Customer Satisfaction Program 21N03 Cam Phaser Replacement (Engine). The failure mileage was approximately 97,000.

- Georgetown, KY, USA

1) My 2017/2018 Ford F-150 has had numerous mechanical issues since I purchased it in May of 2018. The issues were initially repaired by the "dealer" as it was under either factory or extended warranty. The most note worthy issues, which is the purpose of my correspondence as it potentially could lead to a vehicle fire, is the leakage of oil from the oil pan (second time being repaired) and the driver's side valve cover (first time). The issues are reportedly caused, says Ford, due to faulty material used in the gasket of the oil pan and poor material used in the manufacturing of the valve cover (leading to cracking and subsequent oil leakage). These issues, if not repaired at great cost, can result in a vehicle fire. 2) No fire has been experienced nor has the vehicle been examined by an independent mechanic. 3) The only warning I had of a mechanical problem with the engine, again, was oil droplets on my driveway. There was no indication of the faulty driver's side engine valve cover until the Ford mechanic brought it to my attention just this week. It is unknown how long the valve cover has been leaky oil on the top of the engine. 4) My vehicle is currently at the Ford dealership as the necessary repairs at great expense are being conducted.

- Las Vegas, NV, USA

The contact owns a 2018 Ford F-150. The contact stated while driving 30 MPH, the vehicle made an abnormal clicking sound. The contact drove the vehicle to the residence. The contact inspected the vehicle but could not determine the cause of the abnormal sound. The vehicle was taken to the dealer, where it was diagnosed with a failed cam phaser sensor. The dealer determined that the cam phaser sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 76,100.

- Hartsville, SC, USA

While I was driving slow on a dirt road and after driving for like an hour on an Interstate road engine just shut off and got a message on my dashboard. I tried to upload the picture I took and the message appeared on my dashboard but it-??s not letting me.

- Glennville, GA, USA

The truck currently has 75xxx miles on it. I've had it in at the dealership before for transmission issues. The repairs/fix they did lasted for a while before the same problems came back. It started as rough shifting/jerking. Recently the truck will, when accelerating, jump out of gear completely while indicating on the dash that it is in gear, and the engine will rev up on its own (up to 3500 rpm) for several seconds before violently jerking into gear. I worry that the engine may try to rev up while actually in gear and cause rapid acceleration and possibly an accident if it's unable to be stopped in time.

- Tuscumbia, AL, USA

The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers and that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 86,000.

- Houston, TX, USA

While idling at a stop light I could smell an oil burning smell. I continued to monitor the smell the rest of the day and determined an excessive amount of oil dripping from the bottom of the vehicle and also excessive oil puddling near the driver side valve cover in the engine compartment. The amount of oil in the engine compartment is enough to warrant a fire hazard. Diagnosis is a cracked valve cover. No engine warning lights appeared, however excessive oil consumption and a possible fire hazard remains. Vehicle is scheduled for service, however it will takes a few weeks to get a service appointment and parts in stock....

- Cambridge , MN, USA

There was a recall on Ford F150 cam phasers years 2017-2020, but my VIN was not included. Our cam phaser has gone bad. It rattles and shakes. Please include our VIN in the recall so our engine doesn-??t go out.

- Rigby, ID, USA

The contact owns a 2018 Ford F-150. The contact stated that after starting the vehicle, the vehicle was vibrating abnormally. The contact stated that while driving and stopped at a traffic light or STOP sign, the vehicle started misfiring and idling roughly. The contact stated that the check engine warning light was illuminated along with two DTC codes for the cam shaft and crank shaft positioning sensors. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program Number: 21N03 - Engine Cam Phaser Replacement (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 101,000.

- Seabeck, WA, USA

Vehicle makes a violent rattle at every startup(Cam Phasers)but quiets down after a couple of seconds.

- Gloversville, NY, USA

The contact owns a 2018 Ford F-150. The contact stated that after cold starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment. The vehicle started warming up and the rattling slowly dissipated and eventually ceased. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 55,000.

- Highland, IN, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting. Additionally, the contact was consistently adding engine oil due to the vehicle consuming an excessive amount of engine oil. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was then taken to an independent mechanic, who related the failure to Technical Service Bulletin: 19-2365 (Excessive Oil Consumption). The vehicle was taken back to the dealer, where the vehicle failed an oil consumption test. The dealer performed Technical Service Bulletin: 19-2365 (Excessive Oil Consumption). The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 112,000.

- Camden, NC, USA

This was the letter I initiattly include dthe NTHTSA.Webmaster@dot.gov to ford. Dear Ford Motor Company, I'm writing to you as a concerned parent of a 6-year-old child and consumer of your product regarding critical safety issues reported in the 2017-2020 F150 model, and I'd like to ask Ford to please take action. I compiled some research from numerous affected vehicle owners across various states, highlighting alarming and potentially hazardous health concerns and issues that pose significant risks on highways. Just so you know- I noted the same issues I am having with my vehicle and now have to take my car back to the dealer once again. -??Grinding noises and pronounced thumping sensations resembling towing a trailer. -??Issues reported from critical sections such as the engine solenoid, transmission, flyer axle/Cam Shaft, deceleration noise, oil consumption, leaks, power loss during turns, and truck bogging down. The research highlighted in the attached document indicates widespread reports across different states and model years (2017-2020), emphasizing the urgent need for immediate attention and resolution. I urgently request: -??Initiate a thorough investigation, partnering with the National Highway Traffic Safety Administration (NHTSA) to address these reported concerns promptly. -??Encourage proactive involvement from Ford's leadership, including the CEO, advisors, board members, and affiliates, to prioritize consumer safety and resolve these critical issues. -??Collaborate transparently with affected consumers and stakeholders to ensure a swift and satisfactory resolution. * Plus there were oil leaks and fumes coming into the cab which can effect me Given the ongoing class action lawsuits around these or similar issues, we stress the gravity and urgency of this situation and implore swift action to prioritize consumer safety and uphold Ford's commitment to excellence. I am awaiting to hear from you and the measures to address these pressing concerns.

- Virginia Beach, VA, USA

Rattling when cold start. Was told I need new cam phasers and timing components. Told me it-??s a common problem.

- Colorado Springs , CO, USA