The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal rattling sound coming from underneath the hood of the vehicle. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the cam phaser failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the VIN was not included in a recall. A case was opened. The approximate failure mileage was 69,731.

- Sheboygan Falls, WI, USA

The motor has oil consumption issue. Have been to dealership since right after purchased this. Has been to dealership multiple times for oil issue. Everything has been documented since day 1. Oil dipstick always reading low. This issue has been confirmed from a ford dealership. The dealership has everything loaded into the database

- Sevierville , TN, USA

The Timing chain rattles on startup. According to the dealership, If I do not fix it, my engine will be ruined.

- Honey Grove, TX, USA

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle inadvertently shut off. While the vehicle was idling, there was an abnormal knocking sound detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.

- Winston Salem, NC, USA

The contact owns a 2018 Ford F-150. The contact stated that while cold starting the vehicle, he heard an abnormal sound coming from the engine compartment that went away after driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers, but the vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, Supplement #1 (Engine). The manufacturer was notified of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

- Bixby, OK, USA

The contact owns a 2018 Ford F-150. The contact stated that there was an abnormal grinding sound when the vehicle was started. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were made aware of the failure but provided no assistance. The failure mileage was approximately 108,000.

- Hartland, WI, USA

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle was making an abnormal sound. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the cam phasers to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

- San Angelo, TX, USA

The contact owns a 2018 Ford F-150. The contact stated that during cold starts, the vehicle made an abnormal rattling sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The contact was advised by the dealer that there had been a manufacturer Customer Satisfaction Program: 21N03 (3.5L GTDI Engine Cam Phaser Replacement Engine). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.

- Colorado Springs, CO, USA

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, he heard an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

- Hampton, GA, USA

The truck stalled on me 2 times in the last month while running. The engine shuts off for no reason. There is no warning lights on the dash or any signs that something is failing in the truck.

- Round Lake Beach , IL, USA

During steady state low-load extended drive on freeway, engine pushed out oil dipstick and all oil out of dipstick tube with no warning. Engine rattled then seized while on the highway, requiring a tow. There were no warnings prior to the "low oil pressure" light that preceded the engine stopping.

- Toledo, OH, USA

The contact owns a 2018 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the engine while starting the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers where defective and needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 53,000.

- Boynton Beach, FL, USA

The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started there was a rattling sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 79,400.

- Orem, UT, USA

Truck jolts lunges stalls gears slip. Taken in multiple times before warranty ran out dealership could not duplicate. Warranty ran out. Recall suppose to have fixed. Now we are told need a new transmission. Been waiting on response from dealership and ford co. About their help in this situation. No response in 4 days.

- Waycross, GA, USA

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

- Lighthouse Point, FL, USA

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle made abnormal rattling sounds. Additionally, the contact stated that the vehicle made abnormal ticking sounds while idling and while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and referred to the manufacturer. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000.

- Oakland, CA, USA

The contact owns a 2018 Ford F-150. The contact stated that the vehicle had experienced unintended surging and engine revving. During the failure, the driver had difficulty stopping the vehicle while depressing the brake pedal. The contact stated that the failure occurred while driving at various speeds, while the vehicle was stationary and idling. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 46,000.

- Warwick, RI, USA

Vehicle drops into 1st gear randomly while driving on the highway. Extremely dangerous

- Marcus Hook, PA, USA

The truck is 5 years old and has just hit 70K mileage. The transmission has just started slipping between gears 1 and 6. Ford tells me there is nothing wrong with their engines and they don't hear of any issues with this years vehicle and the transmission. Back in July 2022, I had to take the truck to Ford because it would just shut off in the middle of traffic. I had to have the engine censors replaced due to this. Ford tells me there is no correlation between the two issues. Ford says I need a new transmission and they will not pay for it since my warranty was expired in February 2023 and I am 10K miles over.

- Reading, PA, USA

The contact owns a 2018 Ford F-150. The contact stated that on numerous occasions when the vehicle is powered up, the engine compartment?rattled?and the check engine light warning light was illuminated. The contact added that the check engine light remained illuminated for a short period of time and then disappeared. The vehicle was taken to a dealer where it was diagnosed as needing the cam phaser replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

- Stoy, IL, USA