10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
29,225 miles

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« Read the previous 20 complaints

problem #354

Jan 292025

F-150

  • miles
My coolant/water housing had an issue and caused a leak by the thermostat and it caused my engine to overheat while I was driving. I had my 10yr old son in the vehicle with me and had I not had the opportunity to pull over into a Walmart parking lot almost immediately in order to get some coolant into my truck, it would have been disastrous. The warning for high engine temperature was the only warning I had as I was unaware that I had any type of coolant leak. This could and may have caused some more damage than just the mandatory repairs that I had to do because this is my mode of transportation to/from work for the Federal Government.

- O'fallon, IL, USA

problem #353

Dec 052024

F-150

  • 60,000 miles
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was idling, the contact heard a ticking sound coming from under the hood and noticed an abnormal white smoke coming from the rear exhaust. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. Upon further inspection, the VIN was related to Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

- Scottsdale, AZ, USA

problem #352

Oct 072021

F-150

  • 45,000 miles
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The contact was notified that the VIN was included in an undisclosed recall. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,000.

- Hixson, TN, USA

problem #351

Jun 012021

F-150

  • 91,157 miles
The contact owns a 2018 Ford F-150. The contact stated that while cold starting the vehicle, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The contact then received a letter from the manufacturer that the cam phasers were defective and would be replaced under warranty. The vehicle was taken to the dealer and the part was replaced. Recently, the contact stated that the failure returned. The vehicle was taken back to the dealer for an unrelated issue and the check engine warning light illuminated on the instrument panel. A diagnostic test was performed, and the contact was informed that the cam phasers were defective; however, the repair was no longer covered under warranty. The manufacturer was notified of the failure and the contact was informed that the initial cam phasers placed in the vehicle were refurbished parts needed to be replaced. The contact was never notified of this and was informed that the vehicle no longer qualified for the repair under warranty. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The approximate failure mileage was 91,157.

- Tremonton, UT, USA

problem #350

Feb 042025

F-150

  • 87,000 miles
The contact owns a 2018 Ford F-150. The contact stated that upon taking the vehicle to the dealer for regular service, the contact was made aware of a failure with the variable camshaft timing. No warning lights were illuminated. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.

- Wolf Creek, MT, USA

problem #349

Jan 312025

F-150

  • miles
Ford F-150 equipped with 5.0L with 68,000 miles has a significant amount of engine oil loss between recommended intervals from the manufacturer. Took vehicle to dealership it was bought from brand new, they confirmed the level. Added oil, then the service department manager said, -??we-??ll have to do the oil consumption test. This is the test Ford recommends on the Service Board and they know about the problem.-?? They will send data to Ford, and Ford will recommend to -??more than likely put a new motor in.-?? Since I-??m just out of warranty, I have to pay over $15,000 out of pocket for a problem Ford knows about.

- Carrollton, GA, USA

problem #348

Jan 272025

F-150

  • 74,000 miles
The contact owns a 2018 Ford F-150. The contact stated that upon taking the vehicle to the dealer for service, the contact was informed that the dealer observed an abnormal oil leak at the oil pan but provided no specific diagnostic results. No warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.

- Fallbrook, CA, USA

problem #347

Jan 312018

F-150

  • 130,000 miles
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. No warning lights were illuminated. The vehicle was taken to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. However, the contact was informed that the vehicle was consuming an excessive amount of oil, and the engine needed to be dissembled for a comprehensive diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Camilla, GA, USA

problem #346

Jan 012024

F-150

  • miles
Cold start engine rattle

- Moreland, GA, USA

problem #345

Jan 102025

F-150

  • miles
The Cam phasers on this vehicle are defective. This will be my third cam phasers in less than 3 years. The Cam Phasers cause the emissions to fail and can also cause unsafe driving such as the first time they failed while driving on the highway. I have brought this to the attention of the dealership numerous times and they say they can't duplicate it, even though it makes the noise when turning on the car or idling every time. They finally admitted this past visit to the Mall of Georgia Ford that it is an issue and a known recurring issue with this vehicle. I see the issue reported online, Ford Facebook pages, blogs, etc with thousands of people experiencing the same unsafe issue with both emissions and driving safety. Please advise.

- Suwanee, Georgia, United State, GA, USA

problem #344

May 152024

F-150

  • miles
Cam phasers, turbos, exhaust manifolds. Cam phasers failed in the truck and started to make are really bad rattling noise on the cold start. After it warmed up it had the sound of a diesel engine. Mechanics said this an issue with this vehicle and only has a TSB put out for it. Mechanic stated if it wasn-??t repaired could cause further damage to the engine due to metal pieces from cam phasers. Exhaust manifolds are warped and created a leak. Could smell exhaust from the leak and needed to be replaced. Turbos where leaking oil as well, truck doesn-??t tow any type of trailer or heavy weight. Mechanic stated this is also a common issue with these trucks. All repairs where done within a month of each other. Mechanic also stated that the transmissions in these trucks have issues. Slipping gears, hard shifting etc. my vehicle is showing some signs of these issues. But doesn-??t seem to be as concerning at this time. Could be a issue in the future

- Queen Creek, AZ, USA

problem #343

Dec 232024

F-150

  • 55,000 miles
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, the contact noticed oil leaking from the rear of the vehicle with no warning illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pan failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

- Scottsdale, AZ, USA

problem #342

Dec 232024

F-150

  • 53,000 miles
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic converter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 53,000.

- Osceola, IN, USA

problem #341

Dec 202024

F-150

  • miles
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

- Ontario, CA, USA

problem #340

Dec 132024

F-150

  • miles
While slowing down an off ramp while towing a known trailer, vehicle engine turned off and screen said AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE. That worked. had been running for an hour.

- Frederick, MD, USA

problem #339

Dec 092024

F-150

  • 113,000 miles
The contact owns a 2018 Ford F-150. The contact stated that while driving 65 MPH, the vehicle shifted out of gear. The contact stated that the engine revved abnormally. The contact was able to take the off-ramp and coasted into a parking lot. The vehicle failed to shift into gear. The vehicle was restarted, and the wrench symbol was displayed. The message to -??See Owner-??s Manual-?? was displayed. The vehicle reset while driving and then started to drive as designed. The contact stated while driving 65 MPH, the vehicle jerked roughly. The vehicle shifted from tenth gear to fourth gear and then into neutral. The vehicle was restarted and shifted into gear. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the local dealer, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 113,000.

- O'fallon, MO, USA

problem #338

Dec 102024

F-150

  • miles
This vehicle has only been serviced at Ford since our purchase. We have not noticed any leaks after having the oil change in April 2024; however, we have noticed and reported in the past to the Advisor the rattling/ticking coming from the engine while the vehicle is running but nothing was was mentioned by the technician/Service Advisor after having vehicle serviced until recently. We took the truck in to be checked after noticing the check engine light came on. It was at this time the Service Advisor mentioned while there was no evidence the oil was leaking it appeared to have no oil in the truck. The Service Advisor at the Ford dealership mentioned the technician investigated and stated the oil was being absorbed into the engine and that the engine needed to be replaced.

- Upper Marlboro, MD, USA

problem #337

Dec 012022

F-150

  • miles
Cam phaser issue. There is a recall on this already. But my vehicle hasn't been reported yet.

- Pueblo , CO, USA

problem #336

Dec 062023

F-150

  • 80,000 miles
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure occurred intermittently. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

- Nichols, SC, USA

problem #335

Nov 202024

F-150

  • 60,200 miles
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle a knocking and rattling sound can be heard from the engine bay. The check engine light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was advised that all four Cam Phasers would have to be replaced as well as the grill shutter. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,200.

- Plantation, FL, USA

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