10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 8,118 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Three times in the last year while driving north on interstate 91 coming down a long steep hill entering the town of Springfield, Vermont while my f-150 was in cruise control traveling at 70 mph the transmission has down shifted all by itself to fifth gear without me touching anything. I have not taken it to my local dealer as they want to charge me $135 dollars per hour just to look at it. Also my doors freeze anytime it gets below 32 degrees! Can not latch doors shut once they freeze.
- Claremont, NH, USA
To whom it may concern, As a proud owner of a 2018 Ford F-150 with the 5.0 V8 and 10-speed transmission, I have recently been facing significant shifting issues with my truck. These issues occur at various times during my ride, making my daily commute a stressful experience. The transmission shifting slams into gear and downshifts from 8 or 9 to first gear, disrupting the smooth operation of my vehicle. Despite consulting multiple mechanics, I-??m still unsure whether it's a computer issue or if the transmission needs to be replaced. I checked the NTHSA and learned that this vehicle had a recall for this issue. I trust in Ford's commitment to quality and safety. I need to know how I can get a remedy for this inconvenience. I don-??t feel it's my responsibility to spend upwards of $8k for a new transmission when Ford has a recall on this truck. Please advise on the necessary steps as soon as possible. This issue is causing me significant inconvenience. I don't feel safe, and I would appreciate your help in this manner.
- Cordova, TN, USA
Been having this issue for months. Go to hit the gas to go from a stop truck shutters and hastates to move. No check engine light has come on. Thought it was the fuel we put in it but no matter what fuel it still does it. Almost have been hit a dozen times with my children in the truck with me due to truck will not Accelerate and shutters when you go to take off from a stop. Even when putting the vehicle into sports mode and hit the gas, the truck hesitates and shutters as well. Been to repair shops and they stated they can't find anything wrong with it due to no check engine light being on.
- Eagle , WI, USA
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound detected. The vehicle was slow to accelerate, then lunged forward. While accelerating, there was an abnormal ticking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be overhauled. The vehicle was not repaired. The dealer informed the contact to upgrade the fuel. The manufacturer was not contacted. The failure mileage was approximately 41,000.
- Baltimore, MD, USA
Transmission shifting hard, jerking and causing the engine to lose power causing road safety hazards fr e and others
- Dover, NH, USA
The contact owns a 2018 Ford F-150. The contact stated that when the cruise control was engaged, the vehicle accelerated to 100 MPH. The vehicle skipped gear while accelerating from a stop. The vehicle stalled and restarted. The brake pedal independently depressed without driver input. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 106,000.
- Marquette, MI, USA
Transmission. It slips and jumps gears, lags, doesn't engage from a stop for a few seconds, downshifts itself while driving down the highway, at parking lot speeds the engine will rev up and lurch forward. It has been inspected by a local dealership and confirmed that there is an internal problem and recommended new transmission for $7500. They have been in contact with Ford Co, as have I, making a formal complaint which Ford is not owning the problem completely. The truck has 53,000 miles on it with perfect maintenance records. Safety issue is that the truck downshifts at highway speed. Rev's and jumps in parking lots which could cause an accident or worse...strike a pedestrian. The truck lags from a stop which could be dangerous when pulling into traffic. This is a documented issue with Ford vehicles, mostly in the 3.5 eco-boost 10 speed trucks but I believe in possibly some of their others. From day 1 of ownership I noticed something odd which I made it known to the dealership when it went in for service on several occasions. The dealer could never duplicate the issue. In November 2023 the issue got very bad with all that was mentioned in the opening sentence. The dealership had confirmed that there are issues with this truck/transmission and they have a service bulletin on the issues. There are multiple Ford forums online with people who all have the same issue with this truck/transmission. There haven't been any warning lamps to indicate but as mentioned this has been a problem since the purchase and now although it's marginally drivable, the issue has become significant and dangerous. The date below was from the time I have an email documenting the issue to the dealership. As mentioned, it was an ongoing issue to lesser degree but the larger failure started in Mid November 2023. That puts me about 4-5 months outside of my 5 year warranty but inside my 60K. Regarding Documentation below: Anything of value has been on the phone.
- Middletown, RI, USA
Transmission, on 5 year F150 truck slips, and sometimes wont go in revers, huge safety issue. This issue almost caused an accident a few time in one week. We took truck to dealership. They did concur it is not drivable IF NOT FIXED This is a huge safety issue for all 2018 f150 trucks. we never received any recall info on truck if there were any. imagine a vehicle you cant go in reverse, or transmission stops as you pull into an intersection. luckily for us our family was not involved in an accident. a 5 year old vehicle's transmission should not fail on any manufacture.. According to several 2018 f150 owners this is an issue. someone will die in a accident if this is not addressed.
- Boston, NY, USA
Vehicle transmission is shifting hard and often time slipping. Causing us to lose power until it finally gets into gear. It's nearly caused us accidents due to the sudden loss of power. It is available for inspection. We live in an area with high traffic tourist volume and has caused us multiple near accidents. It has been checked by a mechanic. The code thrown every time was P0732. The code was thrown the first time it did it 2 weeks ago.
- Powersite, MO, USA
The vehicle as of 12/9/2023 at 3:00pm CST is at a mileage of 79,503. We are consistently experiencing the slipping of gears when the truck is switched from park to drive. The first couple gears seem to slip as it accelerates. The speedometer will be showing at under 10mph, and the truck will jerk forward. The engine/transmission gets loud as if the car is still in a lower gear as it-??s accelerating. While it-??s jerking and making the loud noise, the speedometer will not go over 10mph. We are concerned that it is a problem with the powertrain control module. It seems to happen when the shift lever is moved from Park to Drive, possibly it causes a loss of gear indication on the instrument cluster display and a momentary selection of an unintended gear, such as Reverse or Neutral before the vehicle achieves the Drive function. We have a column shifter.
- St Paul, MN, USA
When I first start driving the transmission does not seem to know what gear it should be in. It will start in first, jump to four and even at a stop with remain in fourth. As I start to move it will drop back to first and then jump to eighth. It will bounce between gears like this for the first half a mile or so then seems to settle back down. When it is jumping around gears the shifting is extremely hard and causes the truck to lunge, shaking the passengers and driver. I have started to notice over the last couple weeks it is getting worse and lasting longer into the day.
- Maricopa, AZ, USA
Power train light came on a busy highway, Transmission disengage from engine, vehicle stops In the middle of traffic. Towed truck to the dealership on the on the 08/21/23. Reset PCM and TCM module.On the 09/07/23 same problem vehicle stop in traffic.Truck would not move in drive or reverse when engine running, towed to the dealership today.
- Bowie, MD, USA
How is there not a recall yet? I'm still making payments on my 2018 Ford F-150 which I purchased in 2020. The first problem I experienced happened when accelerating to pass a slower moving vehicle (into oncoming traffic). Instead, my truck slowed substantially (70 mph down to 40 mph) preventing me and all the other drivers behind me from passing. Fortunately, there wasn't a vehicle traveling in the opposite lane...although, I'm not sure a head on collision would've resulted in a recall! I was told that the EcoBoost was the reason...that term is deceiving to say the least. This may/ may not have led to the bigger problem, my transmission. It's obvious Ford's 10 speed automatic transmission is far less than good. However, there is a safety risk when the gears change on their own, while driving, with children! Aside from the bang or jolt from the gears switching while in motion, it's frightening when the gear changes from 7th to 2nd on the freeway and the rpms rev very high, or when the gear starts in 7th from a stop sign...it takes a while to accelerate nonetheless! Shame on you Ford for not issuing a recall sooner! Very fortunate that this hasn't resulted in a major collision with fatalities...or perhaps there has been and there weren't any survivors to report it! I am not happy and will continue to update my complaint as I work my tail off to make money for a new transmission. Goodbye...until my next break.
- Port Aransas , TX, USA
Wrench indicator warning light led to diagnosis that transmission replacement is needed. Verified (twice) by Ford Service Department and Reputable Ford Mechanic. Defective 10 speed automatic transmission: shift solenoids cause gears to shift up and down erratically, occasionally shifting with a jolt or bang.
- Port Aransas , TX, USA
problem with speed control, will not turn on sometimes, turns off by itself while being used and then can not be turned back on. sometimes after it shuts off while using it will let you use the resume button but you can not adjust the speed and after using it like this it will shut off again and then it will not rest until you turn off the engine and restart it, then the whole process starts over again or not because it will not turn on at all. this problem started May 2022 and has persisted til now June 2023 Ford dealers are no help just want your money with no fix should be a recall
- St.Pete, FL, USA
1. Vehicle accelerates on its own when shifting into drive and releasing the brake. 2.Vehicle lunges forward when the transmission is shifting from 1st to 2nd gear or 2nd to 3rd gear. This occurs in the lower gears only. 3. Doesn't shift into the next higher gear and the RPM's are running high which should activate a gear change but it doesn't occur. 4. The RPM's are increasing but there is very little movement of the vehicle. It feels like the transmission is slipping. 5. These problems are not consistent.It may occur once a week or 3 times a week. These problems go away if I stop moving and return the vehicle to the PARK position and they have never occurred over 40 MPH.
- Shawano, WI, USA
Unknown Mykey has me hostage. When I purchased my vehicle they only had 1 key. Not realizing that setting up the MyKey for my vehicle, I would be putting myself and others that drive on the road with me grave danger. I purchased my truck in March of 2019 and I the fall of 2021 I didn-??t think nothing of it by setting up the Mykey for my Ford F-150. Well without further a due I realized that the restrictions that the Mykey puts on there owners. Driving on the freeway or anywhere one may have to pass another vehicle quickly. Hang onto your hat because the speedometer stops at 80 and you just might find yourself between an on coming vehicle and the vehicle you were trying to get around before he thought about not allot you to-?? In the last 15 months there-??s been to many near misses because of the MyKey restrictions on my speedometer-?? Ford says they can-??t turn the Mykey off without another key-??.They ant my to pay $400 for a spare key-?? They need an Administration Mykey Key & standard Mykey key to delete the mykey functions. Now to me, that doesn-??t make since what so ever to be able to set up the Mykey function with only 1 Key when you need 2 to Defunction them.
- Springfield , OR, USA
While traveling on a straight and level interstate freeway with the cruise-control set to 75mph. A huge loss of power followed by a hard downshift from 10th to 7th, up to 9th and attempting to shift back into 10th before I decided to reduce speeds and pull over because it was very dangerous surging/uncontrollable for moments for myself and those driving around me. I noted smoke pouring out from behind the vehicle and that the transmission temp was at 226F. NO WARNING LAMPS/MESSAGES OR OTHER SYSMPTOMS NOTED. Once pulled over, I inspected the underside of the vehicle and noted the whole underside coated in automatic transmission fluid (Red in color). The fluid seemed to trace back to just before the engine/transmission interface. Transmission was serviced 7k miles prior. Dealer advised (through email correspondence) that I let the vehicle/transmission cool down and can then continue to drive the vehicle as the ATF foams up/ expanding and spills out of the transmission vent tube. If problems persist to bring in the vehicle for inspection.
- Encino, CA, USA
While driving down the highway at the speed limit (75 mph), my truck suddenly lost power and partially lost braking. The engine was still running but was running at an idle speed RPM. Both an audible voice and a message on the driver information panel said "drive mode not available, service is needed" Braking power was partially lost at the same time. Steering power seemed normal but braking power was also partially lost at the same time. My truck started slowing down, obviously, and as soon as a shoulder was available, I pulled over onto the shoulder and let my vehicle speed decrease. I only had partial braking power (I estimate less than 30%) so was unable to quickly come to a full stop. As my truck slowed to a speed of about 5 mph, it suddenly started working again, although an icon shaped like a wrench appeared at the bottom center of the driver information panel. At the same time of the issue described above, the air conditioning and air blower fully stopped at the same time, and the multifunction display used for audio and navigation went blank for a moment and reset itself. When it came back on the navigation portion of the screen gave a "GPS faulted" error. I was able to finish driving to work, where I parked the vehicle. Later, after work, and after the vehicle had been parked for several hours, the truck behaved normally, the wrench icon was gone and there was no indication at all that there had been any issue. I was in congested traffic at the time of the event and it could have resulted in a serious highway traffic accident involving multiple vehicles.
- Beaumont, TX, USA
- Cleveland, MS, USA