10.0
really awful- Crashes / Fires:
- 7 / 6
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 9,062 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When vehicle is in motion all safety warning indicators lights come which causes vehicle to lose power. And will not allow vehicle to accelerate. As a result, the vehicle is susceptible to getting hit which has been the case. In addition, this also causes the auto stop feature to not work which allows the vehicle to shut off when stopped at traffic lights and stop signs. This occurs two to three daily.
- Haymarket, VA, USA
Entire rear view window shattered for no reason, while parked in a parking lot.
- Ramona, CA, USA
Two complaints: 1- door locks still freezing after being at the dealer for a recall to fix them. Fix did not work. 2- poor design on both side door mirrors. The small wide angle inset mirrors are set in too deep and angled improperly, that when adjusting the larger mirrors the view of the insets negates their purpose and causes a blind side area at a critical in the left passing lane witch is missed by both mirrors. I, ve tried repositioning them to alleviate this problem to no avail. This is a safety problem. Several close call accidents have been experienced.( mirrors were clean and unobstructed). Also they have virtually no overhang on the top and therefore are susceptible to snow ice and rain. Suggest increasing the top overhang area somewhat. The above is meant to be helpful observations to aid Ford design and customer satisfaction and safety. Thank you for this opportunity to inform you of these matters. (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Orchard Park, NY, USA
I have a 2018 Ford F-150. My doors will not latch closed at all when it freezes outside after it has rained or moisture was in the air (frost). I have had to drive to work holding it closed, not latched, multiple times. I have taken it to a Ford dealership and the say there is nothing they can do each time. There are no recalls out for this model year. I had a 2016 F-150 that had the same issue and a recall was issued for it. Ford calmed they fixed the problem. This is very dangerous and if I get in a wreck it could be fatal. I do not feel safe driving this truck anymore and there is nothing I can do to fix it. I have multiple videos of this issue as well.
- Terre Haute, IN, USA
Frozen door latch been in twice not fixed door opens when moving I believe it is safety issue
- Nottingham, NH, USA
Super low temperatures hit our area around 17 degrees and the locks freeze to the point to where I can open the door but the actuators won't return to the lock position and I have to thaw the lock otherwise the door will not close and am unable to use the vehicle
- Kirkland, WA, USA
I bought a new F-150 last August from the Ford dealer in ashboro, nc. With below freezing weather the driver side door will not latch. The dealer has been contacted through a message on his website but has not responded. The last F-150 I owned did not have this problem and neither did a couple E-150 vans before that. I did have a similar problem with a Ford mustang back in the 70's but found that I could push down the door lock before slamming the door. The lock would then pop up and the door would latch. This technique did not work with the new F-150. I think this creates a dangerous situation, I.e. holding the driver side door shut since it wants to fly open during right turns. You would think that Ford would at least include a hook on the inside of the door so you could loop the seat belt through it to keep the door closed in cold weather.
- Stokesdale, NC, USA
On 2 different occasions the front drivers side door latch on my truck has stuck open and would not allow me to latch the door closed. I have had to drive home both times holding the door shut with my left arm and one hand steering the wheel. When going around turns I had to slow way down because the door weight multiplied with force and got very heavy and hard to stop from flying open..I dont know if the other latches on my truck would have stuck open as I was to afraid to try it and not be able to get them properly latched shut. After doing research online this is a huge wide spread problem with front and rear doors on 2015-2018 F150's and Ford fix is to smear some grease and oil on it and put a cover over the latch has not been a successful fix on any of the vehicles they have done. It is in no doubt a safety issue. If the vehicle was to roll over in an accident and the door wasnt latched it would surely be crushed and possibly come back into the cab injuring a driver or ripped of exposing the driver and or passengers to hazards outside the vehicle. Will the truck fair the same in a head on crash or front overlap crash as tested? I strongly urge whomever to take the time to investigate this issue and make Ford fix this issue.. it is very dangerous and they are not taking it seriously.
- Leslie, MI, USA
While running defroster, both front and back, cabin filled with acrid smoke. Pulled over onto shoulder of tertiary road to investigate for fire. While parked, I heard an extremely loud "crack" and the rear window had spontaneously shattered.
- Papaaloa, HI, USA
Door latches not latching when trying to close door.
- Kimberly, WI, USA
While driving over a railroad crossing, my truck died. The screen on the dash stated there was an error with the auto start/ stop feature. I had to put my truck in park to restart it while still on the train tracks. I had the auto start/ stop deactivated at the time via the button above the sync 3 screen.
- Claremore, OK, USA
During some starts engine will produce a smell. Looking underneath vehicle, I've noticed 2 leaks coming from the exhaust system.
- Rossford, OH, USA
We bought the new truck with 55 miles on the odometer on Saturday, January 12. Today, Monday, January 14, we were standing beside the vehicle when it caught on fire and burned completely. The vehicle was stationary on the side of a highway where we had just loaded a trailer.
- Garland, TX, USA
Door latch froze again on driver's side and popped open. Unable to close the door. Vehicle in motion. Had to hold closed again while driving.
- Milton, VT, USA
Driver's side door latch froze open and I could not close door again. Stationary in home driveway.
- Milton, VT, USA
Door latch in cold weather freezes and will not function. Also latch pops open while driving.
- Milton, VT, USA
The door latches on all (4) doors become inoperable when temps drop below 32 degrees. This has resulted in not being able to enter or exit the vehicle and have doors pop open on their own after being shut. This is a very dangerous problem that could result being stuck inside the vehicle and/or possibly having someone fall out of the vehicle if door were to pop open unexpectedly.
- Baker City, OR, USA
Daughter drove the vehicle home, parked it, and turned off vehicle. While inside the residence, daughter heard dogs outside barking. Daughter went to check on dogs and saw that the vehicle was on fire. The vehicle was parked and engine was not on. The vehicle fully engulfed in flames. The vehicle fire also burned a part of the exterior of the residence. The vehicle is currently still at the residence where it burned. I request that this vehicle be investigated because there was not reason for it to have caught fire. It was not involved in any type of accident.
- Corpus Christi, TX, USA
On 8/11/2018 I was involve in a really bad with my new 2018 Ford F150 platinum I was coming home an it was raining all of a sudden the precollision system that alerts me started acting up I then apply brakes that was the worse mistake the trucks did not brake it slam my brakes so hard that made my truck fish tale out of control that threw me towards a concrete wall at speeds 65 miles the worse thing is that not one airbag deployed the only airbag that went off was the rear seat belt some experts had said that my truck should have never acted that way unless there is some kind of malfunction I reach out to Ford but no answer as of now
- Arlington, TX, USA
- Orient, OH, USA