10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 18,915 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Transmission had hard shifts, sticking gears and sudden down shifts. Multiple times the vehicle had gotten stuck in 7th gear. Vehicle had hard shift and delayed shifting while accelerating. On one occasion the vehicle suddenly shifted from 4th gear to 2nd while accelerating. Vehicle is currently in shop due to the danger of driving. These issues have almost caused multiple accidents. We are told we need a new transmission and there are only about 72,000 miles on it.
- Green Bay, WI, USA
The contact owns a 2019 Ford F-150. The contact stated that while shifting from third to fourth gear and while downshifting from fourth to third gear, the rear wheels would lock up without warning. The contact stated that the failure occurred mostly while driving between 20-35 MPH, and normally in stop-and-go traffic. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 70,000.
- Enterprise, AL, USA
The vehicle while driving at all speeds is exhibiting harsh/delayed engagement and/or harsh/delayed shifting. i have completed the recommended service of the software update to the PCM however the vehicle continues to have harsh engagement, delayed engagement, harsh shifting and delayed shifting.
- St Augustine, FL, USA
10 speed has harsh and delayed shifts. The delayed shifts has caused to vehicle to stall in traffic, unable to accelerate.
- O Fallon, MO, USA
I have a 2019 f-150 Platinum. Bought it 4 months ago and I've put about 9,000 miles on it and the transmission is going out from what the dealer told me. I bought it from the same dealer that told me what's wrong with it. It shuts off in the middle of changing gears while driving down the road. It's happened 4 times. It's very unsafe. The service department at the dealership said something's going on with the admissions that could cuase it to vaper-lock shut down. They estimated the job to cost eight thousand dollars, which I don't have. It had139,000 when I bought it frome them
- Chattanooga, TN, USA
The transmission over revs between 3rd and 4th gear. It hesitates then loses power, then slams into the next gear. Once in 10th gear it hesitates when trying to pass other vehicles. When decending hills it quickly jumps to second gear causing the wheels to skip or bounce for a few seconds. When merging onto the highway the hesitation nearly got me rearended. The transmission shop is updating the software and changing the fluid. He said most of these need rebuilt when this happens. Ford told me its a new type of transmission and that I will "get use to it". Repair or replacement is anywhere from $4,000 to $9,000, yet ford keeps selling this defective product. There are no indicator / warning lights.
- Mckeesport, PA, USA
The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 40 MPH on two occasions, the transmission unexpectedly downshifted to 1st gear and the vehicle came to an abrupt stop. There were no warning lights illuminated. The vehicle was pulled over to the side of road and turned off. The contact stated that the vehicle was restarted within an hour and drove normally to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 118,000.
- Villa Ridge, MO, USA
this is a Ford F150 2019, 3.5 L, 10 speed transmission, while driving on a highway, the vehicle was on the 10th gear with a speed of around 70 Miles per hour and suddenly shifted to the first gear with a sudden drop in speed, that have caused me to almost go through the windshield, and the vehicle behind me almost rear ended me, I spoke to the dealer and they advised me not to drive it due to safety concerns that has been reported to them on multiple occasions, and after I gave then the VIN they stated it has not be recalled yet, I took it to the dealer and after 2 months of back and forth with the Ford dealer and Ford motor company, the problem was the transmission and it is in the process for it to be replaced. prior to this incident, the shifting gear was bouncing between gears and lagging for few weeks prior.
- Massillion, OH, USA
Cam Phaser and Timing Chain Failures in 5.0 V8 engine cause engine failure if not repaired. Engine failure potentially puts myself and/or my family stranded on the side of the road. This problem has been repaired one time approximately 30k miles ago and has returned. No check engine light related to this failure.
- Murfreesboro, NC, USA
The truck has a 10 speed transmission it randomly shift gears and something the truck will not accelerate and jump from 1st to 5 or 4th and when going down the highway goes from 10th gear to 1st gear.i was told by Ford to report this. That is a recall for this issue but my truck was not issued one.
- Jonesboro, IL, USA
Unexplained downshifting
- Bealeton, VA, USA
1st safety problem is while accelerating, there is a rough shift in gears despite being an automatic transmission. While attempting to gradually and safely accelerate, vehicle causes an abrupt deceleration where rpms drop and vehicle occupants are thrown forward during the process. Vehicle was brought to Ford Dealership for repair. They noted a known issue with transmission and completed a software restart/update. Vehicle gear shift improved slightly for short period of time but eventually resumed and is noticeably worse in colder months. This problem has been noticed while turning, resulting in near misses with oncoming traffic and is concerning when entering/merging with traffic at highway speeds. There were no dashboard warning light indicators at any point. Battery was in good condition. 2nd concern: Engine fire ups up on start but stalls while idling when shifting out of park as well as in stopped traffic. "Auto startstop, shift to P, then restart engine" notification presents on gauge display. This requires multiple attempts to get vehicle restarted with following notification instructions and shutting off/restarting engine. Disengaging auto startstop on startup is inconclusive about remedying the situation. Battery was tested as good but replaced anyway due to age to rule out battery related concerns. Contacted Ford dealership service department and they replied, "they have never heard of it happening." They denied knowledge of any TSB, CSP or recalls/complaints about the issue. However, it appears this issue is well documented on multiple Ford models and various production years. Other than instrument/gauge display of "Auto startstop, shift to P, then restart engine" occurring after the fact, there is no warning light indicators. Safety is at risk due to stoppage of traffic and loss of power/ability to accelerate or maneuver vehicle in traffic situations to include clearing intersections with oncoming traffic while turning at low speeds/idling.
- Sioux Falls, SD, USA
Transmission is slipping. Into 3/4 & 7/8
- Ocklawaha, FL, USA
Transmission holds shifts and shifts erratically. Vehicle will stall and not excellerate leading to dangerous situations. CDF drum failure.
- Chipley, FL, USA
Transmission shifting drags out in some gears and shifts very hard, and slips at times. The truck has died while shifting three time on the highway, once in heavy traffic. The gear indicator has went from 10th gear to 1st gear while slipping on the freeway.
- Chattanooga, TN, USA
My 2019 Ford F150 XLT, began having transmission issues in June of 2024 around the same time the cam phasers failed in the engine (~57K miles). Because the cam phaser failure was the more pressing and unavoidable issue, the dealership focused on the cam phaser repair and ignored my complaints about the transmission shifting hard between 2nd and 4th gear. Within that same month I also had the transmission fluid flushed ~40K miles before recommendation to see if that would resolve the hard and inconsistent shifting issue. It did not, and the dealer stated they could not replicate the problem. Unfortunately the problem became worse, including inconsistent shifting between multiple gears, the transmission "stalling" while it tried to determine which gear to shift to, along with extremely hard "whiplash-like" shifting into gears. These driving conditions resulted in me almost being rear ended several times while trying to enter onto the interstate as cars were accelerating behind me on the on-ramp, while my truck begins a quick deceleration due to missing gears, downshifting and even spinning in a "neutral-like" state while it tries to figure out what gear to shift into. After a couple more visits to the dealership, in which their scanners could not replicate my issues, I was sent on my way to keep driving an unsafe vehicle until either it caused an accident or my transmission completely failed. Fortunately for others, it was the latter situation in which my transmission failed (1st time a warning light appeared) in a hospital parking garage on March 6, 2025, versus me causing an accident. However, all of this could have been avoided if Ford and my local dealership addressed the known issues with the 10R80 10-speed transmission in the 2017-2020 Ford F150 and many other models. The $13K repair bill now that Ford pushed me beyond my powertrain warranty aside, this Ford transmission is EXTREMELY dangerous to the driver and the general public.
- Virginia Beach, VA, USA
The 10 speed transmission failed at 30k miles and they replaced it. Now at 70k it is failing again. It is available for inspection now. My families safety was at risk when the shifting fails while crossing an intersection or when violently downshifting while cruising at 40mph. The problem has been reproduced by the dealer. The vehicle has not been inspected by anyone other than Ford dealership and my mechanic. At 70k there have been no warning lights or messages displayed on the console.
- Jurupa Valley, CA, USA
A year ago we took our Truck in because it was knocking, we were told it was dry starting and they had to repair it, it was 5200. A couple weeks ago we-??re driving and it started shifting funny and jerking, had no get up and go, we limped to the nearest dealership. Told our transmission went out and it will cost 11k.
- Richland Center, WI, USA
I have a 2019 f150, 5.0 w/ 10r80 trans. The vehicle will slip from 7 gear to 1st. 10th to 2nd, and some times just finds itself in neutral with no propelling motion. This happens. While driving, when taking off from a stop. Causing hard jerking and extreme discomfort to me and my passengers. Ford says no recall and to replace the trans. Seeing 100s and f complaints (I-??m sure it would be more of people understood hot to report) and NHTSA says they don-??t see an issue or need for a recall is unacceptable. Does it take a major accident or someone to get hurt from FORDs outright disregard to fix the issue. Built ford tough is long gone and forgotten. NHTSA is now letting down the consumer, and the people on the road for the disregard for safety and holding these car manufacturers accountable. Do better, recall the 10r80 and make ford pay. Or is ford paying the NHTSA to disregard this multi million dollar fix.
- Dumfries, VA, USA
- New Smyrna Beach , FL, USA