10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 18,694 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Transmission failure requiring replacement
- Henrico, VA, USA
The car lost ALL POWER and the ability to accelerate for more than 10 seconds. Luckily cars coming form across moved to the side to not hit me. I was stuck in the middle of the intersection. I attempted to shift manually in a panic and the car slammed really hard in likely 1st gear, red-lineed for several seconds then inched forward enough to pull to the side. I was able to proceed forward stuck in 7th gear, where the car remained stuck in that gear. This was terrifying as I had ZERO ability to move forward, the engine was revving but no gears were available
- Chamblee, GA, USA
The contact owns a 2019 Ford F-150. The contact stated while driving 75 MPH, the vehicle unexpectedly downshifted, started jerking, and decelerated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.
- Council Grove, KS, USA
I am aware of the cam phase issue with 2017-2020 F150s 3.5 Eco Boost (also effected my 2016). I have 89K miles and I took it to the dealership as my cam phasers are failing and making the engine loud and ready to fail. The repair bill is 4K and I called Ford Customer Care - who does not Care. I had purchased extended warranty, but they are stating it is not covered. This is the 2nd F150 I have owned with the problem. Ford service is stating they see "a lot" of these - Ford needs to make this right for their consumers.
- Sanger, TX, USA
The contact owns a 2019 Ford F-150. The contact stated while driving 80 MPH, the vehicle was experiencing hard shifts, and the transmission was shifting in and out of gear and failed to shift as intended. The power train warning light was illuminated, and a message advising that the power train had failed was displayed. The contact pulled into a gas station and inspected the vehicle but found no failure. The contact stated that after turning off and restarting the vehicle, the warning light was no longer illuminated, and the message was no longer displayed. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission CDF drum had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 22-2428. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,100.
- Wellington, CO, USA
My 2019 F150 transmission will downshift very harsh into first gear like the truck nose dives and will slam back into fourth after, like the transmission loses power. I have had it at the dealer when it was still in warranty and they had it for like two weeks and then said it was the throttle body but that definitely never fixed it. Since I am out of warranty I just learned to live with the issue for last couple of years and now I see there is a recall for this issue but my truck doesn-??t fall under the recall or something. Trying to get help with fixing this issue.
- Creedmoor, NC, USA
The contact owns a 2019 Ford F-150. The contact stated that the vehicle was shifting hard. The contact stated that while at a red light, the vehicle hesitated and shut off. The engine warning light was illuminated. The contact placed the vehicle in park and restarted the vehicle, but the failure recurred. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken back to the local dealer, who performed a transmission flush, but the failure persisted. The vehicle was taken to a transmission shop, where the failure was experienced; however, the vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 64,000.
- Altoona, PA, USA
When transmission is cold, 4th gear shift is intermittently extremely delayed.
- Windber , PA, USA
The contact owns a 2019 Ford F-150. The contact stated while driving at approximately 40 MPH, the accelerator pedal was depressed, and the transmission shifted erroneously from 2nd gear to 4th gear. The contact stated that the failure also occurred while in 5th gear and attempting to accelerate, with the transmission downshifting to 2nd gear before jolting into the higher gear. The contact stated that the gear shift transitions were not smooth and caused the vehicle to jolt. The contact stated that the check engine warning light illuminated, and the "WRENCH" symbol was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the CDF drum and a transmission overhaul was needed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 118,000.
- Tampa, FL, USA
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
- Defiance, MO, USA
Safety Concerns Regarding F150 10-Speed Transmissions: oI am deeply concerned about the safety of my F150 due to reports of accidents related to faulty 10-speed transmissions. oThe risk of sudden downshifting to 1st gear, potentially causing loss of control, poses a serious threat to me, my passengers, and other road users. oFord must address this issue promptly to ensure the safety of its customers. Transmission overheats while towing rated camper. Engine sounds like a loud sewing machine when first starting. Fear engine may explode.
- Monaca, PA, USA
The contact owns a 2019 Ford F-150. The contact stated that on several occasions while driving at various speeds, the transmission unexpectedly downshifted and the rear wheels seized. The vehicle was pulled to the side of the road and inspected. The contact stated that the ESP warning light was illuminated. The vehicle was taken to a dealer where the transmission, engine, and rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 116,000.
- Mcdonough, GA, USA
While driving, rpms went high, speed dramatically decreased suddenly as transmission suddenly and without warning began changing gear. as soon as possible, I pulled into a local convenience store where I had no transmission gears at all ( 1st thru reverse ). Looking under my vehicle, I noted a stream of transmission fluid running down the parking lot. The incident caused an extremely dangerous situation as I was traveling on a major, busy 4 lane highway. Vehicle was towed to a prominent ford dealer, where a -?? blown out transmission cooler fitting -?? was found. -??Wrench-?? light came on dash as vehicle began to decelerate. Transmission had similar issues regarding loss of power and gear changing issues no fewer than 3 times after this.
- Schoharie, NY, USA
The transmission surges forwarded upon placing in drive during a cold startup. during driving loses power and will not engage. when this happens the gas paddle has to released so that the transmission can regain power. check engine light came on. Truck was inspected by ford dealership and was informed that the truck needs a new transmission after diagnostic was preformed.
- Milwaukee , WI, USA
The contact owns a 2019 Ford F-150. The contact stated that while operating the vehicle, the transmission malfunctioned, causing the vehicle to lose motive power. The contact stated that the vehicle failed to accelerate as needed. Additionally, while driving at an undisclosed speed, the transmission unexpectedly downshifted, causing the vehicle to abruptly decelerate. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
- Burleson, TX, USA
transmission failure
- Shady Spring , WV, USA
Transmission has been horrible for a couple of years, would down shift on its on while on highway at high speeds. Also would not not allow you to accelerate randomly nearly causing numerous accidents.
- Lafayette , LA, USA
Cam Phasers went bad, was told that while some vehicles from other factories feel under an extended warranty this one did not although its the same make and model for what appears to be a widespread issue.
- Shinglehouse, PA, USA
Vehical shifts hard and surges forward during shifts. After sitting for a least 8 hours, the shifting will stick at 7th gear and then cycle between 1st and 7th until finally issuing a power train warning symbol (wrench). Other times it stays in 7th gear at a complete stop. This causes a slow pull out at intersections ( pulling out in 7th gear) until it slams into 3rd gear and surges forward.
- Kingsland, GA, USA
- Rensselaer, IN, USA