The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was being started, there was a rattling sound coming from the engine compartment for several seconds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.

- Benicia, CA, USA

I took my 2019 Ford F-150 limited to Russell & Smith Ford to diagnose a loud ratel noise on cold start. Cause : Failed cam phasers. The truck has 68,250 mi and ford has this common problem with all 3.5L Ecoboost VCT cam phasers that have loud noise on cold start. If not repaired it can cause to engine failure, Ford has designed new VCT to solve the problem and issued a recall # 21n03 but I found out that they didn't include my truck vin #. I called Ford customer service and she told me that I qualified with the requirement and she con not explained why my vin # doesn't covered.

- Missouri City, TX, USA

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. The contact related the failure to Customer Satisfaction Program: 21B10 (Cam Phaser Rattle). The vehicle was taken to the dealer; however, the Customer Satisfaction Program: 21B10 (Cam Phaser Rattle) had expired and the dealer was unable to service the vehicle unless the contact paid out of pocket. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.

- Houston, TX, USA

The contact owns a 2019 Ford F-150. The contact stated while the vehicle was started, he heard an abnormal piston knock sound. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that there were no related recalls for the failure. The failure mileage was approximately 68,000.

- Union Grove, WI, USA

Beginning 3 months ago, intermittently during in-town traffic driving, the vehicle will shut off. It happened about once a month. Three weeks ago when it did this, it said Low Charging System, so I took it to the dealer where purchased it. The Alternator tested Low, so it was replaced. Two weeks later, it died at a stoplight again & at Idle, then the Dash Message said Disengage Auto-Shut Off and Restart Engine. I called the dealer where purchased it & they came and got it. They tested it for a couple days & also had several people drive it, and they said it did fine with the Auto-Shut Off Turned On. Well this afternoon I drove it local around my own town, and it's still runs rough. It idles rough and is acting like it wants to die again at stoplights. I only way to be comfortable driving it is with the Auto-Shut-Off Disabled. In traffice at a redlight that turns green, and if you're stalled out, it's going to cause a rear-end collision. Not to mention it's hard on the battery and alternator having to keep restarting at intermittent intervals in traffic. The dealer said they drove it around their lot area, however, it doesn't do it unless drive it for 45 minutes or an hour. When discussed this with 3 area Ford Dealers, they all said it's going to be hard to find. There's no Check Engine Light or any sort of Code that can be used. They also stated it's probably something small causing it. One specific dealer stated that something else is causing this issue, and until that is found and fixed, it's going to keep doing it. The dealer that's been handling this and purchased from, did a Factory Reset on the PCM.

- Richmond, KY, USA

The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, an abnormal cranking sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the cam phasers needed to be repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 120,000.

- Dallas, GA, USA

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine was consuming an excessive amount of engine oil. The contact was informed that the oil level was down a half quart every 1,000 miles. The dealer informed the contact that the vehicle needed an oil change every 5,000 miles and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 41,066.

- Pleasant Valley, NY, USA

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the engine made rattling sounds. No warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer on separate occasions, where it was determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer confirmed that there was no recall associated with the VIN. The failure mileage was approximately 71,000.

- Tupelo, MS, USA

Drivers side wiper arm is visibly loose. It does not make constant contact with the windshield Engine consumes 3 quarts of oil in less then 2k miles, it currently has 57,818 on odometer, has been regularly serviced Ford recommend 91 or above octane to curve -??pinging and pre detonation-??. Have run 91 octane fuel for last 5 tanks and continues to misfire and ping between 1500-2000 rpms while under no load besides the weight of the vehicle

- Olathe , KS, USA

The contact owns a 2019 Ford F-150. The contact stated that on various occasions after turning on the vehicle, a loud rattling noise was heard coming from the engine compartment. The contact also stated that the failure reoccurred while the vehicle was stopped at a traffic light. No warning lights were illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The approximate failure mileage was 40,000. The contact stated that the dealership noted that the engine phasers rattle on start up.

- Victoria, TX, USA

On July 14, 2022, I took my F150 to Ford and it was determined that the 10 speed transmission was going to need to be replaced. I had 60,400 miles on it when it starts having major malfunction going on in the Powertrain. At the time the transmission replacement was being done, it was Ford-??s knowledge that the Cam phasers were not functioning correctly.. causing sudden jerk and knocking.. Cam Phasers we-??re not replace last year nor looked at, even though I told them that there was sudden jerks happening. It was under warranty at that time (last year). Ford also knew that reprogramming the trucks software, does not correct any of the problems that they are having. Now at 70,000 miles I-??m going back in to, Southwest Ford in Hudson Oaks, Texas, to get these parts replaced as soon as they are available. They are requesting $700 (just like when the transmission was replaced). Which it is my opinion that the total amount should be covered-$1800.

- Millsap, TX, USA

PowerTrain Malfunction Failed, notification on my vehicle appeared on 4/28/23, although I had been notifying dealer for 3 months prior the safety issue I was experiencing, and nearly got killed on a major interstate, on 4/26/23 my truck stalled as foot pedal would not work. Major safety of semi-trucks and other vehicles on main I30 Interstate were trying to avoid hitting me due to my vehicle abruptly downshifts from 10- to 1st gear. Foot pedal inoperable during that time. Yes, the dealer and Ford on 4/28/23 provided me a rental vehicle after my near collision experience until they figure out what to do, replace transmission or rebuild, unresolved. No the vehicle had no warnings, but did have symptons, which I took to dealer and they ran a diagnostic, and found nothing, they said there are TSBs out there with the downshifting issues, and stalling, jerking of transmission. But they said just wait it out initially, and I had to call Ford Corporate relations and raise the roof, after I nearly got killed by semi trucks from being stuck in a major interstate highway. December 2022 when it began, the dealer kept doing a reset, which seemed to make it worse, then when I told them how unsafe it was they ignored me, until April 26th when I left a voice mail after nearly being killed. I demanded service as I have a warranty and they ignored the symptoms for so long. Multiple people could have been killed on the interstate when my truck stalled, I had to try and coast to the side of interstate as the truck foot pedal did not work after downshifting from 8 to 1.

- De Kalb, TX, USA

I approached a stop sign on a downhill descent and as I approached, the auto StartStop shut off my motor and I lost control of the vehicle. I could not steer and the brakes were squishy. I started rolling in to oncoming traffic. When I looked down at the dashboard it read, -??Auto StartStop Shift to P, then Restart Engine.-?? I have a picture of the alert.

- Knoxville, TN, USA

After purchasing my 2019 Ford F150 equipped with a V8 engine I noticed a loud knocking or tapping noise coming from the engine and a large consumption of oil happening. With no visible leaks I was putting about 1.5 to 2 quarts of oil a month in the engine to keep it filled. Loosing that much oil so fast could cause the engine to experience a catastrophic engine failure at any driving speed causing danger to me, my family, or other drivers on the road. Not to mention the environmental impacts caused by the engine burning so much oil so fast in possibly thousand of trucks across the country. I scheduled service with a Ford dealership. I have taken the truck in twice to have it looked at. Dealership has performed several service bulletins on it but it is still making a knocking and tapping noise and using excess amounts of oil. I have been told by ford dealership that they are aware of the problem and unable to determine if, or when, problem will be able to be fixed. This seems unacceptable knowing the truck is still under factory warranty. I have looked for answers online and found this engine in 2018-2021 Ford F-150 trucks is causing the same problem for a HUGE amount of other Ford truck owners as well.

- Millington, TN, USA

My engine failed after just 32,000 miles

- Belford , NJ, USA

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle lost motive power and was driving sluggishly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 21N03 Engine Cam Phasers (Engine). The failure mileage was approximately 66,000.

- Tulsa, OK, USA

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the engine was making abnormally loud rattling sounds. There was no warning light illuminated. The contact stated that the failure had been reoccurring mainly while starting the vehicle. Additionally, the contact stated that the vehicle would shudder while idling. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser was rattling and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.

- Jupiter, FL, USA

Oil consumption. 1 quart of oil per 1000 miles.

- Lombard, IL, USA

The contact owns a 2019 Ford F-150. The contact stated while accelerating from a complete stop to 35 MPH, the vehicle hesitated and jolted while shifting into gear. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle revved. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The vehicle was taken to the local dealer, where it was diagnosed that the fuel was contaminated and a gasoline additive was added; however, the failure persisted. The vehicle was taken back to the same dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000. The contact stated that when the transmission issues started, the local dealer informed the contact that they were short staffed and could not provide a loaner vehicle. After taking the vehicle to a second dealer, it was found that the transmission needed to be replaced.

- Houston, TX, USA

I got the truck with 10,00 miles and currently have 47,000 miles. I have been having oil burning issues since the beginning, but it has gotten worse. When I was adding the oil myself before having the dealership do it I was having to add almost 4 qts per 5-6 thousand miles. I have been taking it to the dealership every 1000 miles for oil consumption test. Typically, my oil burns over 1/2 qt per 1000 miles so the dealership claims. I have also claimed about harsh shifting and clunking noises. Most recently I took it in for the harsh shifting of the transmission and 4 wheel drive while the did the oil test. They reflashed the transmission and topped off the oil. The dealership then forgot to put the oil cap back on (I didn't think I had to check their work) the next day after a short drive there was oil all over my engine, electrical systems, battery, suspension and underbody because of the missing cap. They took the truck back and then claimed only a 1/2 qt was gone. The dealership after a few days tells me it is all cleaned and ready to go. I got the truck with oil all over the place. So they keep the truck yet again, few days later I get the truck back and my truck is shifting worse in some ways now than before the flash. Today I had to take the truck in for an engine light about the catalytic converter failing. While they had the truck there it then gave a bunch of codes of powertrain body control all related to lack of power and powertrain failure. displaying a bunch of red lights including a gear wrench on the instrument cluster. These only appeared after the tech scan the first code. The dealership now has my truck yet again and have said it will be at least a few days.

- Rochester Hills, MI, USA