My 2019 F-150, which has less than 60,000 miles, has a bent valve in the 2.7L EcoBoost engine. Bent valves are a known issue for this model engine that has led to a recall for similar engines. Despite being outside the 5-year warranty period, my vehicle is within the mileage limit that Ford sets as a marker for major issues. After contacting Ford Care to request they cover the cost of this premature failure, I waited for over a month to receive their offer. It was for about $4400 of a $10,000+ cost. The partial coverage offered is not sufficient given the circumstances. It's important for Ford to stand by its products and support customers facing problems due to manufacturing defects. Especially with engine models, like mine, that have had so many issues that the company no longer makes or uses that engine model. A recap: -?? The service advisor at Rick Ridings (my Ford service dealership in Monticello, IL) acknowledges that a vehicle with such low mileage should not have a bent valve and require such extensive, premature repairs. -?? I-??ve found years of reports from other Ford owners in online forums talking about valve issues with this model engine. Early failures of the 2.7L EcoBoost engines were traced to fractured intake valves that caused significant engine damage. -?? Ford had a massive recall on EcoBoost 2.7L engines from 2021 to 2022 where the issues were with intake valves made from a material not being up to spec. -?? Today, Ford no longer uses this engine -?" a decision I'd guess was driven in part by the engine-??s history of failure. -?? Overall, it-??s a clear pattern of defects with the valves in the 2.7L EcoBoost engine. I simply want Ford to stand by the customers that buy their products when there appears to be evidence of a manufacturing defect that caused the issue at hand. All I want is the cost of the repair or replacement covered.

- Monticello, IL, USA

Unexpected gear downshift, gears slamming into gear, gears not shifting properly

- Finksburg, MD, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving at 50 MPH on a country road, the transmission failed to shift as needed. The transmission shifted into the fourth gear, then to the eighth gear. The shifter became stuck in fourth gear. The vehicle jerked and hesitated and shifted into neutral without driver input. The message to see the Owner-??s Manual light was illuminated but turned on and off. The vehicle was taken to the local dealer, who informed the contact that it was a characteristic of the transmission and not a failure. The vehicle was not diagnosed or repaired. While driving at undisclosed speeds, the vehicle stopped. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. Additionally, there were metal shavings in the clutch fluid. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 78,000. The VIN was not available.

- Hastings, MI, USA

I have a 2019 f-150 Platinum. Bought it 4 months ago and I've put about 9,000 miles on it and the transmission is going out from what the dealer told me. I bought it from the same dealer that told me what's wrong with it. It shuts off in the middle of changing gears while driving down the road. It's happened 4 times. It's very unsafe. The service department at the dealership said something's going on with the admissions that could cuase it to vaper-lock shut down. They estimated the job to cost eight thousand dollars, which I don't have. It had139,000 when I bought it frome them

- Chattanooga, TN, USA

Cam Phaser and Timing Chain Failures in 5.0 V8 engine cause engine failure if not repaired. Engine failure potentially puts myself and/or my family stranded on the side of the road. This problem has been repaired one time approximately 30k miles ago and has returned. No check engine light related to this failure.

- Murfreesboro, NC, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel injectors had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.

- Wagner, SD, USA

The contact owns a 2019 Ford F-150. The contact had received a recall notification for cam phaser failure and the vehicle was repaired. The contact stated that approximately 3 years after the vehicle was repaired, the contact became aware of a loud rattling sound coming from the front of the vehicle, near the engine compartment. There were no warning lights illuminated. The dealer was contacted, and it was confirmed that the vehicle could not be repaired a second time under the recall free of charge. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 99,600.

- Stambaugh, MI, USA

1st safety problem is while accelerating, there is a rough shift in gears despite being an automatic transmission. While attempting to gradually and safely accelerate, vehicle causes an abrupt deceleration where rpms drop and vehicle occupants are thrown forward during the process. Vehicle was brought to Ford Dealership for repair. They noted a known issue with transmission and completed a software restart/update. Vehicle gear shift improved slightly for short period of time but eventually resumed and is noticeably worse in colder months. This problem has been noticed while turning, resulting in near misses with oncoming traffic and is concerning when entering/merging with traffic at highway speeds. There were no dashboard warning light indicators at any point. Battery was in good condition. 2nd concern: Engine fire ups up on start but stalls while idling when shifting out of park as well as in stopped traffic. "Auto startstop, shift to P, then restart engine" notification presents on gauge display. This requires multiple attempts to get vehicle restarted with following notification instructions and shutting off/restarting engine. Disengaging auto startstop on startup is inconclusive about remedying the situation. Battery was tested as good but replaced anyway due to age to rule out battery related concerns. Contacted Ford dealership service department and they replied, "they have never heard of it happening." They denied knowledge of any TSB, CSP or recalls/complaints about the issue. However, it appears this issue is well documented on multiple Ford models and various production years. Other than instrument/gauge display of "Auto startstop, shift to P, then restart engine" occurring after the fact, there is no warning light indicators. Safety is at risk due to stoppage of traffic and loss of power/ability to accelerate or maneuver vehicle in traffic situations to include clearing intersections with oncoming traffic while turning at low speeds/idling.

- Sioux Falls, SD, USA

2019 F-150 vehicle is equipped with a 5.0L engine that exhibit excessive oil consumption, to where every month i have to add oil. There are no visible oil leaks. Each time i go for oil change before the 3 months and/or recommended 3,000 miles, im told there is no oil in the engine. After doing research, i found that the issue of excessive oil consumption is caused by high intake manifold vacuum during some deceleration fuel shut off events resulting in oil being pulled into the combustion chamber from the crankcase, valve guides, and positive crankcase ventilation (PCV). To correct the condition, steps to reprogram the powertrain control module (PCM), installation of a new engine oil level indicator and change the engine oil and oil filter. The revised PCM calibration reduces engine vacuum during some DFSO events. After calling local ford service center, the issue was confirmed and I was told that there isn't a fix for the problem. I was provided by the Ford service agent the contact information for Fords customer service. Spoke to the agent who told me that there is only a recall for the tailgate for my model. Anything else I would be responsible for repairs. The Ford customer service agent then gave me the website to NHTSA to file a complaint. Now I'm doing just that. It appears that this is a common issue for my year make and model. Please investigate, please help.

- Calumet City, IL, USA

Engine failure. FoMoCo stated it was due to oil failure. I change my oil every 6000 miles according to manufacturer. I produced records for oil changes and receipts for first 3 oil changes but couldn-??t for last 3. Engine had 42,000 miles. Warning light came on stating Temporary Emissions Disconnect but never had anything touched on the engine prior to light. Never found the problem. Engine started bucking and was using oil on return home. Ford dealership found #2 cylinder with no compression. Turbos may have blown and put compromised oil into engine causing issue. Dealership never investigated. Filed pictures, receipts and other documents to Ford Consumer Affairs to no avail. Had to have replaced engine on my dime. Old engine was returned to salvage yard used engine purchased from. Was able to limp back home but engine could have had catastrophic failure on the road. The truck has 50000 mile warranty plus I took out extended warranty (70000).

- Fort Madison , IA, USA

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed and while at a stop light, the vehicle was shaking abnormally and lost motive power. In addition, the check engine warning light was illuminated. The contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with a faulty wiring harness. The contact was informed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.

- Saint Charles, MO, USA

Vehicle shuts off randomly when the StopStart feature is disabled/turned off via button in dashboard. The instrument panel displays message on dash saying: -??Auto StopStart, Manual Restart, Required-?? And -??Auto StopStart, Shift to P, Then Restart engine-?? This often happens in the middle of an intersection where I risk being hit by another vehicle. This has happened on multiple occasions. Dealership was unable to recreate problem so unfortunately nothing was repaired. There are many online forums discussing this very same problem.

- Beachwood, NJ, USA

Truck has 85K miles on it and has a loud ticking noise followed by rattle at 1500 rpms even after timing system was rebuilt. Burnes 1qt of oil every 1000 miles. Entire timing system needed to be replaced due to two faulty chain tensioners. Engine was super clean and had zero oil sludge buildup. Currently having a oil consumption test done. Do have repair order that was done for timing system. No warning lights for failed timing system that popped up. I am able to get the repair invoice if needed.

- Saint Paul, MN, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the check engine warning light was intermittently illuminated. The vehicle was taken to a local independent mechanic where the catalytic converter was replaced with an aftermarket part; however, the failure persisted. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

- Riverdale, GA, USA

I leased a new 2019 Ford f150 xlt sport package in the fall of 2019. During the first year, I experienced some "choking" of the engine when I would accelerate. Nothing big, but noticeable. I mentioned this experience to the dealer at regular checkups and they informed me that it was "normal" and that if anything was wrong, the computerized monitoring system on the truck would identify the problem. I bought the truck after a 36 month lease. The choking continued to be a regular occurance, especially for the first few miles of a new drive. Around 30k miles, I noticed the issue getting more pronounced. I again asked the dealer about it and they provided me the same answer as before and didn't offer to explore the issue. Between 30K and 50K miles, the issue became more frequent and would impact the truck whether it was warm or cold. But now I experienced a hard shift between 1-3 gears and sometime 3-5-- jerking and slowing and struggling to move to the next gear. It will also bog down at times when changing into the higher gears with no telling when this would occur. Again, I asked the dealer about it, and becuase there was no safety light, they wouldn't do a thing. Over the past month or two, at over 50K miles, the frequency was several times on every drive. It started to jump from 8-1 and back up to 8. It would jerk and slow in high traffic situations, and finally it just would not move into gear at a stop sign at rush hour. I had to drop it into low gears and move to the side of the road after 10 minutes of stoppage; then the check engine indicator finally flashed, after an incident that could have caused harm to me or others. I slowly drove it to my destination. Since then, I have not allowed anyone to drive the truck because it is dangerous to operate. I took the truck to the dealer and they informed me that it needs a new transmission which will be ~$5k

- Bryn Mawr, PA, USA

The Cam phasers in my truck malfunctioned at 72K miles. The failure would cause the vehicle to stall while driving. The dealership replaced them for $4945.26. The dealership would have the broken components. No warning light or malfunction light appeared.

- Syracuse, NY, USA

The contact owns a 2019 Ford F-150. The contact stated that while driving at approximately 65 MPH, the engine began shaking and the check engine and power train warning lights illuminated. The vehicle was pulled over to side of the road and restarted. The vehicle was then parked at the place of employment. The vehicle was then towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 62,534.

- Milton, WI, USA

The vehicle developed a grinding noise in the engine soon after i lost all power and brakes while leaving my driveway i thought I was going to crash into my neighbors fence. I had zero braking function out of no where ans no check engine light, it came back after about 30 seconds being off. Then as I was driving down the road I lost all power and I could not accelerate or anything in the middle of the road again no check engine light came on it was just an instantaneous power loss took about 45 seconds to re-engage. I've lost power on the freeway while driving as well.

- Port Orchard, WA, USA

vehicle started @ around -15 F, drove it for 15 minutes, parked and turned it off. 90 minutes later with temps around -5 to -10 F it would not turn over. Messages on dash included : full accessory power available, and something about a steering assist fault. Jumping battery did not help. Vehicle hauled to shop. Shop disconnected battery and reconnected it and vehicle started. Fault codes were cleared and vehicle ran without creating new fault codes. If this fault had occurred in the middle of nowhere without assistance available the computer going into no start mode when the battery was not dead could easily have resulted in death from the cold weather. The vehicle computer should have a reset option which can be triggered by any operator.

- Coon Rapids, MN, USA

The contact owns a 2019 Ford F-150. The contact stated that during start-up there was an abnormal rattling sound coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was like the Customer Satisfaction Program: 21N08. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000.

- Bearden, AR, USA