The contact owns a 2019 Ford F-150. The contact stated while driving 80 MPH, the vehicle unexpectedly downshifted to first gear, resulting in irreparable damages to the transmission and the engine. No warning lights were illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired; however, the contact was informed that the engine and transmission needed to be replaced. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 114,000.

- Sarver, PA, USA

Mileage at time was 39,000 miles, On 8/29/2024. I was driving to when my check engine light came on. FORD dealer checked the check engine light and said I have a P0022 code which is the Right bank cam solenoid is sticking. This condition, after looking into it, has been a problem with vehicles built in 2019, 2020 and 2021.

- Cheboygan, MI, USA

Currently Suffering from a manufacturing defect per diagnosis from Ford technician in my 2019 F150 with the 10-speed transmission. I was advised by Ford to submit the form since I must pay for the repair and updated components to fix the issue and would be reimbursed once the recall was issues. Ford has issued a new technical service bulletin (TSB 24-2046) and re-engineered the CDF drum and housing to correct the issue. Below is a list of symptoms I-??ve been experiencing along with others from 2017 -?" 2023: Wrench light is on Clunking or banging noise when starting the engine Rough, harsh or erratic shifting Hesitation between gears Gear slipping Gear getting stuck while shifting Jerking or lunging Loss of power while driving

- Dunedin, FL, USA

Timing system does not adjust properly causing motor shake and the associated driver distraction. It is available for inspection upon request. My safety, and that of others, was compromised due to distraction. Yes, the problem can be reproduced by a dealer or independent service center upon request. The vehicle has been inspected by the dealer. Yes, a warning light came on when the problem first occurred. It is now intermittent.

- Indianapolis, IN, USA

The truck has a horrendous rattle on cold starts. I have had it in a Ford service center and they tell me it needs almost $4500 worth of work to repair the issue. They say EI36 Camshaft Sprocket-replace.

- Harker Heights, TX, USA

The Ford F-150 cam phaser issue primarily affects models from 2011 to 2020 with the 3.5L EcoBoost and 5.0L V8 engines. The cam phasers, which are components in the engine's variable valve timing system, are designed to adjust the timing of the camshafts to optimize engine performance and efficiency. The problem arises when the cam phasers start to fail or become noisy, often producing a rattling or ticking sound, particularly on cold starts. This noise is due to the phasers not locking properly or wearing out prematurely, leading to improper timing adjustments. Over time, this can result in reduced engine performance, poor fuel economy, and in some cases, engine damage if not addressed. Ford has issued Technical Service Bulletins (TSBs) and extended warranties for some vehicles to address this issue. In many cases, repairs involve replacing the cam phasers, timing chains, and associated components, which can be costly. The issue has led to customer dissatisfaction and several complaints, with some owners reporting multiple repairs before the problem is fully resolved. I was not sent the letter advising me of the customer satisfaction solution and now Ford wants me to pay $4,000 to resolve this issue.

- Tallahassee, FL, USA

The car lost ALL POWER and the ability to accelerate for more than 10 seconds. Luckily cars coming form across moved to the side to not hit me. I was stuck in the middle of the intersection. I attempted to shift manually in a panic and the car slammed really hard in likely 1st gear, red-lineed for several seconds then inched forward enough to pull to the side. I was able to proceed forward stuck in 7th gear, where the car remained stuck in that gear. This was terrifying as I had ZERO ability to move forward, the engine was revving but no gears were available

- Chamblee, GA, USA

Has high fuel pressure constantly and I have changed several parts for the fuel system and has it running to rich

- Ray City, GA, USA

The contact owns a 2019 Ford F-150. The contact stated when the vehicle was cold started, the vehicle rattled for several minutes until the engine warmed up. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 Cam Phaser Replacement (Engine). The failure mileage was approximately 72,000.

- Wellsville, UT, USA

I have a 2019 ford f150 lariat with the 3.5 ecoboost engine. Ford issued a customer satisfaction with the F150-??s regarding faulty camphasers. Ford sent this out to every owner that had a F150 made from april 15, 2019 to November 30, 2019. My specific truck was made in December 21, 2018. My truck-??s vin number was not attached to that customer satisfaction program 21N03, but my truck has that exact problem. I took it to the local Ford dealership July 30, 2024 where they found I had faulty camphasers and are replacing them right now. I am currently trying to contact Ford to figure out why my truck was not notified. And not have to pay out of pocket for a problem Ford caused and created.

- Thompson Station, TN, USA

The contact owns a 2019 Ford F-150. The contact stated while driving 72 MPH, the vehicle independently decelerated to 40 MPH. Additionally, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the vehicle had been serviced by the dealer six times due to the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000. The VIN was unavailable.

- Gibson, LA, USA

The contact owns a 2019 Ford F-150. The contact stated while cold starting the vehicle, the vehicle was idling roughly, and abnormal sounds were coming from the engine. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 Cam Phaser Replacement (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 42,000.

- Hedgesville, WV, USA

Safety Concerns Regarding F150 10-Speed Transmissions: oI am deeply concerned about the safety of my F150 due to reports of accidents related to faulty 10-speed transmissions. oThe risk of sudden downshifting to 1st gear, potentially causing loss of control, poses a serious threat to me, my passengers, and other road users. oFord must address this issue promptly to ensure the safety of its customers. Transmission overheats while towing rated camper. Engine sounds like a loud sewing machine when first starting. Fear engine may explode.

- Monaca, PA, USA

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was a rattling sound coming from the top of the engine. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty, and a software update was performed. The failure was temporarily resolved; however, the failure recently reoccurred. The manufacturer and local dealer were notified of the recent failure, but no assistance was offered. The failure mileage was 15,000.

- Moline, IL, USA

The contact owns a 2019 Ford F-150. The contact stated that on several occasions while driving at various speeds, the transmission unexpectedly downshifted and the rear wheels seized. The vehicle was pulled to the side of the road and inspected. The contact stated that the ESP warning light was illuminated. The vehicle was taken to a dealer where the transmission, engine, and rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 116,000.

- Mcdonough, GA, USA

The contact owns a 2019 Ford F-150. The contact stated that upon attempting to start the vehicle, there was a knocking and rattling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cam phaser leaking oil pressure; however, the vehicle was not repaired because the warranty had expired four months prior to the failure. The contact related the failure with Customer Satisfaction Program: 21N03 (Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement); however, the vehicle was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

- Rocky River, OH, USA

Defective 10R80 transmission shifts erratically; fall out of gear and won-??t accelerate; won-??t shift into drive or reverse consistently. The issue puts others at risk as the vehicle doesn-??t function in a consistent manner. Yes. The transmission was replaced entirely, but the problems persist. It has not been inspected by police of insurance. No lights or messages are displayed when the issues present.

- Peabody, MA, USA

The cam phasers on my 2019 F-150 recently starting making a rattling noise on cold starts. The dealership is quoting a replacement for $4500. I received Customer Satisfaction Program 21B10, 21N03, and 21N08 updates in the mail in 2021 from Ford to have the cam phasers replaced. The recall/replacement program was extended from 2022 to January 1, 2023. Unfortunately I've had my truck in for service multiple times and was told to not replace the cam phasers if there isn't an issue. Now there is an issue after the expiration and I'm being asked to pay out of pocket.

- Pittstown, NJ, USA

Engine randomly ratted and sometimes sounds like a loud sewing machine when first started up. Transmission skips gears and bangs into gears. Transmission has downshifted while driving causes fear and momentary loss of control. Transmission over heats while towing my camper. Truck is rated tow my camper. Engine misses while under load. I fear I will be broke down along side the road. Trade in value for a truck that operates properly has left me with an unsafe situation and a financial loss.

- Monaca, PA, USA

Truck would down shift to 1 no matter what gear I was in and jerk. It would also shake and/or stall at random times. I was almost t-boned pulling out of my of my neighborhood and it stalling. I was also close to being read ended when truck was in 5th and jumped to one going down the road.

- Owensboro, KY, USA