10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
3,761 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #9

May 092020

F-150 8-cyl

  • 800 miles
I just bought my truck and have honked my horn two times. Both times the perforated seal for the airbag has split open. I got it repaired the first time and now I have an appointment to get it repaired a second time. This is a defect, you should be able to apply pressure to honk a horn. Especially if someone pulls out in front of you and you have to abruptly apply the brakes at the same time as honking. This creates a forward force that makes you press harder as well. This is a safety issue as well, as I'm not sure about the airbag now, if it will work at all, or if it will deploy for no reason and injure me. Both times I was driving, but only the first time did I have to hit the brakes hard, the second time was a normal honk with light to medium pressure.

- Clarksville, TN, USA

problem #8

Feb 182020

F-150

  • 26,500 miles
There is a cover made of plastic under the transmission that is held on by 4 small bolts with big washers. Driving in strong winds at highway speeds the back 2 plastic holders broke. This approximate 34 inches across plastic is hanging down. Seems to me it is guarding some vital parts under there. Sure warranty will replace it with another piece of plastic which will surely fail in time. Then it will be my expense. When I called the service department he knew right away what I was talking about, and had them on hand. Should be made out of a thicker metal, even aluminum.

- Cherokee, IA, USA

problem #7

Nov 122019

F-150

  • 18,000 miles
Truck when you put it in 4 wheel drive it jumps when you try to park and speeds

- Huntington, IN, USA

problem #6

Nov 112019

F-150

  • 1,900 miles
While driving: Alert system came on while driving with no obstruction while driving; received message through app could not reply'stationary: Start vehicle display didn't display for about 20 second to respond. Received recall through my Ford app which states that battery monitoring sensor eyelet adhesive obstruction: May experience intermittent or inoperative instrument panel displays, braking or steering haven't experience any braking or steering problems as of yet. These issues happen on different dates before receiving the recall alert. Already made an appointment for services.

- Charleston, SC, USA

problem #5

Oct 012019

F-150

  • 350 miles
In repeated collision tests the pre-collision assist system (standard equipment version) invariably failed. Ford has been completely unhelpful in resolving the issue and has implied I shouldn't expect it to work! several other F-150S have been tested locally and also failed collision tests. I strongly suspect the standard equipment version of pre-collision assist system is faulty in many 2019 Ford pickups. I have videos of my tests but see no way to get them to you.

- Columbia, MO, USA

problem #4

May 102019

F-150

  • 150 miles
1) forward collision/pre-collision automatic emergency brake system and warning (visible & audible) do not work and is non-responsive during vehicle operation. 2) lane departure warning system does not work and is non-responsive during vehicle operation.

- San Antonio, TX, USA

problem #3

Feb 282019

F-150

  • 12 miles
Additional photo relating to complaint #11194721 the cause of the tilted 2" receiver tubes on the 2019 F-150 trucks is due to the incorrect attachment of the weld bracket is not flush with the main structure therefore causing the receiver tube to tilt down. See attached photo.

- Rome, NY, USA

problem #2

Feb 282019

F-150

  • miles
See attached photo related to complaint #11194721 oem factory installed tow hitch receiver tube not parallel, causing incorrect alignment of trailer coupling to tow hitch ball.

- Rome, NY, USA

problem #1

Feb 282019

F-150

  • miles
Factory installed tow hitch receiver tube is not level. The 2" square tube was not welded exactly perpendicular to the tow receiver structure. The 2" receiver tube is tilted down 1/4" causing the coupling to be "jackknifed" down. The top of the tow ball is not level which will contribute to uneven pressure / stress on the shank of the ball when towing a trailer. Using a 8" torpedo level will show the defect. Seven out of twenty-one 2019 new F-150 trucks I looked at the local dealership had the same defect. Uneven stress / pressure on the ball shank may cause the shank and ball to fail when towing the maximum 9000 pounds.

- Rome, NY, USA