10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 3,370 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Today while driving home from work, a wrench-shaped indicator light on the dashboard turned on. Following this, the display notified me that the front sensor and collision avoidance were no longer available. Afterwards, the truck began to shudder and jerk around while idling at the stoplight. The rate at which the truck could accelerate began to decrease every time I would accelerate from a complete stop (a stoplight for example). Shifts also seemed very rough. Whenever the transmission shifted, it felt like sitting in a chair on a concrete floor while somebody dropped dumbbells on the ground.
- Tacoma, WA, USA
I was using cruise control on a flat highway and my 2019 Ford F150 stalled. Almost everything shut off (couldn't accelerate, main display screen went dark, dashboard went dark, and after a few seconds my headlights shut off as well). Luckily I safely pulled off the highway where the only thing that remained "on" was a message saying something about transmission not being in park. After coming to a complete stop, removing the keys, the vehicle started up again like nothing happened. I have approximately 25K miles on this vehicle. A similar incident occurred in a parking lot when I had 300 miles on it but the error message was something different. That time it took 10 minutes to get the car up and running. The issue is infrequent and impossible to replicate but having a brand new car shut off for no reason is dangerous and aggrevating.
- Martinez, CA, USA
Truck was approximately one year old with 13,500 miles and when I would start the truck, with the A/C on, you would get a strong smell of vinegar coming from the vents. The smell would go away after a couple seconds. While cleaning the truck I realized the front passenger side floor mat was wet as well. Brought the truck to the dealership multiple times. They originally worked on the A/C and after several visits they had to change the carpet of the truck due to the dampness. Same issues continued and I was told they found a leaky door seal, which would explain the dampness on the floor, but not the smell from the vents. Dealership returned the car, with the intake not put together correctly (pictures attached), and 48 hours later the floor was wet again and the smell was still there when starting the truck. Issues have not been resolved at this time time.
- Yardley, PA, USA
1. engine begins to run rough during high speeds. 2. rear cabin noise while driving (hear outside noises like a window is open).
- Naples, FL, USA
While driving, the engine light turned on. When I approached a stoplight, the engine began to shudder and stall. As soon as I placed the engine in park, the rpms increased and the engine felt like it was not going to stall. It still had some shaking going on. At the next traffic light, I stayed in drive and the engine died. I was able to restart the car and get home. During this time I was using no other features in the truck. Nothing was charging, the air conditioning was off, the lights were off, and the radio was off. I called the dealership I purchased the vehicle from, and they would not even look at it. I called several other Ford dealerships in the nearby area, and they would not look at it citing either covid reasons or no technicians on hand.
- Tacoma, WA, USA
Collision alert randomly goes off
- Fresno, CA, USA
I was driving my truck on the interstate with adaptive cruise control turned on. The truck began to automatically slow as I approached a vehicle ahead of me. As I changed lanes to pass, the system saw there was nothing ahead of me, then downshifted from 10th gear to 5th gear with a very loud "klunk". since I had the accelerator depressed to override the adaptive cruise as I changed lanes, the truck immediately and abruptly accelerated. I was thrown back in my seat and momentarily lost full control of the steering wheel. I estimate I was going 65-70 mph and the downshift to 5th gear and quick acceleration was extremely unnerving. I categorize this complaint as a powertrain issue because I was overriding the adaptive cruise at the time and this issue was caused by the transmission downshift and the engine power together. The date I provided is an estimated date.
- Stafford, VA, USA
I just bought my truck and have honked my horn two times. Both times the perforated seal for the airbag has split open. I got it repaired the first time and now I have an appointment to get it repaired a second time. This is a defect, you should be able to apply pressure to honk a horn. Especially if someone pulls out in front of you and you have to abruptly apply the brakes at the same time as honking. This creates a forward force that makes you press harder as well. This is a safety issue as well, as I'm not sure about the airbag now, if it will work at all, or if it will deploy for no reason and injure me. Both times I was driving, but only the first time did I have to hit the brakes hard, the second time was a normal honk with light to medium pressure.
- Clarksville, TN, USA
There is a cover made of plastic under the transmission that is held on by 4 small bolts with big washers. Driving in strong winds at highway speeds the back 2 plastic holders broke. This approximate 34 inches across plastic is hanging down. Seems to me it is guarding some vital parts under there. Sure warranty will replace it with another piece of plastic which will surely fail in time. Then it will be my expense. When I called the service department he knew right away what I was talking about, and had them on hand. Should be made out of a thicker metal, even aluminum.
- Cherokee, IA, USA
Truck when you put it in 4 wheel drive it jumps when you try to park and speeds
- Huntington, IN, USA
While driving: Alert system came on while driving with no obstruction while driving; received message through app could not reply'stationary: Start vehicle display didn't display for about 20 second to respond. Received recall through my Ford app which states that battery monitoring sensor eyelet adhesive obstruction: May experience intermittent or inoperative instrument panel displays, braking or steering haven't experience any braking or steering problems as of yet. These issues happen on different dates before receiving the recall alert. Already made an appointment for services.
- Charleston, SC, USA
In repeated collision tests the pre-collision assist system (standard equipment version) invariably failed. Ford has been completely unhelpful in resolving the issue and has implied I shouldn't expect it to work! several other F-150S have been tested locally and also failed collision tests. I strongly suspect the standard equipment version of pre-collision assist system is faulty in many 2019 Ford pickups. I have videos of my tests but see no way to get them to you.
- Columbia, MO, USA
1) forward collision/pre-collision automatic emergency brake system and warning (visible & audible) do not work and is non-responsive during vehicle operation. 2) lane departure warning system does not work and is non-responsive during vehicle operation.
- San Antonio, TX, USA
Additional photo relating to complaint #11194721 the cause of the tilted 2" receiver tubes on the 2019 F-150 trucks is due to the incorrect attachment of the weld bracket is not flush with the main structure therefore causing the receiver tube to tilt down. See attached photo.
- Rome, NY, USA
See attached photo related to complaint #11194721 oem factory installed tow hitch receiver tube not parallel, causing incorrect alignment of trailer coupling to tow hitch ball.
- Rome, NY, USA
Factory installed tow hitch receiver tube is not level. The 2" square tube was not welded exactly perpendicular to the tow receiver structure. The 2" receiver tube is tilted down 1/4" causing the coupling to be "jackknifed" down. The top of the tow ball is not level which will contribute to uneven pressure / stress on the shank of the ball when towing a trailer. Using a 8" torpedo level will show the defect. Seven out of twenty-one 2019 new F-150 trucks I looked at the local dealership had the same defect. Uneven stress / pressure on the ball shank may cause the shank and ball to fail when towing the maximum 9000 pounds.
- Rome, NY, USA
- Casselberry, FL, USA