10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 18,937 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchased a brand new Ford truck XL. F-150 on 8/23/2020.on 8/23/2020. The vehicle broke down, after a week of being at the dealership they came to a conclusion based on the diagnostic test that the vehicle was, allegedy struck by lighting with no visible marks the Ford dealership suggested that I should put a claim in through my insurance since my vehicle is not a warranty item under acts of nature which I did. I then contacted the original dealership where I purchased the vehicle from and had the truck towed on 9/11/2020.after numerous attemps and opening a claim through corporate Ford and then being denied I reached out to my insurance company after three independent appraisal's and numerous phone calls along with emails no one has responded to resole this issue, it has been almost three months now with no conclusion and my insurance company has denied my claim due to the incompetence of the Ford dealership.
- Dorchester, MA, USA
Excessive oil consumption. I have already had the service applied from the technical bulletin, but not much relief from the loss of oil. I have to add at least a quart half way between oil changes. I would likely lose 2 quarts or more between oil changes in total. I have barely 5000 miles, 'fix' applied at 2500 miles. At 5100 miles already over a quart low. Mostly city driving. Some pulling of smaller rv trailer. Trailer weight is 5800 pounds.
- Centreville, VA, USA
Oil consumption on the 5.0 liter V8 engine. The engine is consuming oil without evidence of an oil leak. Ford has a tsb for this 19-2365 which covers year model 2018-2020. There are other tsbs for older year models with this same engine. Ford says less than 1 quart of oil consumed in 3000 miles or less is normal. Their fix is a longer and wider dip stick and a software update. This does not fix the oil consumption. There is a problem with the design of the engine block within the cylinders.
- Anniston, AL, USA
On September 27, 2020 at about 2:30 pm I was towing a camper approximately 150 miles with the auto start stop disabled by the button on the dashboard. I made a left turn from a stop at an intersection. When I turned the engine shut off and a warning message came on the dashboard that said 'auto start stop. Shift to P and restart engine'. luckily I was able to avoid an accident and coasted to a stop on the side of the road. I restarted the engine and it stayed running. As I mentioned, I had disabled the auto start stop function at the beginning of the trip if this had happened at a busy intersection or where I couldn't have stopped my wife and I could have been in a serious accident or even been killed. I have read about this on the internet and it is not an uncommon occurrence. This is a serious defect that very likely will cause people to be hit and killed and should be recalled.
- Elizabethtown, PA, USA
Drive mode malfunction message appears in message center. Vehicle cannot chance drive modes, suspension stiffens up, and engine will go into low power mode or completely stalls. Message has randomly appeared about 6 times now. First error message appeared on first day of ownership at 118 miles. Vehicle currently has 1600 miles. 6th incident happened 2 days ago.
- San Francisco, CA, USA
- Woodbridge, CT, USA