The contact owns a 2020 Ford F-150. The contact stated that there was abnormal engine noise intermittently detected. While releasing the accelerator pedal, the noise seized. The vehicle was taken to the dealer who was unable to duplicate the failure but provided fuel treatment. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Boulevard Ford Lincoln, of 18443 Coastal Hwy, Lewes, DE 19958 who was unable to duplicate the noise. The vehicle was not diagnosed or repaired. While pulling a trailer, the abnormal noise persisted. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 23,000.

- Lewes, DE, USA

I purchased my 2020 f150 5.0 4x4 in July 2022, I noticed the transmission having a slight change in shifting that that car salesman reassured me that it-??s common with this year and model I took his word for it. Since than the truck and the shifting has gotten gradually worse from shifting to drive and into reverse the truck has slammed into gear on 3 occasions, up shift rough as well as down shift. My 2004 f150 has smoother gears and shifted with ease. I-??ve contacted Omeara Ford of Thornton, Co where I purchased the truck from and there saying that they would need to get the truck into do a diagnostic and that their 3 months out. This doesn-??t sit with me well as I-??ve purchased the power train warranty and service contract and now if my truck brakes down I-??m responsible?! I need to feel that my 50k truck is going to last and do what I need to do in order to make a living for myself and my family these 10 speed transmission need to be replaced in all the f150 newer models I am looking into the class action lawsuit

- Westminster , CO, USA

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was a rattling sound coming from the engine compartment with the check engine warning light illuminated. After stopping to inspect the vehicle, the contact discovered that the engine oil was extremely low. The cause of the failure was not determined and the vehicle was not yet repaired. The contact indicated that TSB: (19-23650) software update was related to the failure and had been issued. The local dealer and manufacturer were contacted but no assistance was offered. The approximate failure mileage was 60,000.

- Orlando, FL, USA

Vehicle was started after sitting for 24 hrs. Turned off the start/stop function and proceeded. Less than a mile into the trip, I attempted a right hand turn. Slowed, made the turn and went to accelerate. The engine stalled. Dash error notice stated "Auto Start/Stop Shift to P, then Restart Engine." Came to a complete stop and restarted. Thankfully, no one was behind me at the time and I wasn't pulling into a stream of traffic. Took to dealer approximately 10 days later. They checked for DTC's. None were found, could not verify customer concern. Service advisor stated he had other complaints of the same malfunction, however no info or TSB's available to fix the problem.

- Evansville, IN, USA

The contact owns a 2020 Ford F-150. The contact stated while driving 35 MPH and attempting to accelerate, a warning message to pull over and restart the vehicle was displayed. The vehicle independently powered down and was restarted by the contact to keep driving. The contact stated that the failure occurred twice. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.

- Harpers Ferry, WV, USA

I was driving and I came to a stop sign when I tried to accelerate the engine turned off and I was turning into traffic thankfully I was able to pull into the middle lane. The screen showed the auto stop start symbol and to put the truck in park and turn the key. When I restarted the truck it was driving fine. I took the truck in to dealer and they found nothing wrong with it very scary.

- Ellenwood, GA, USA

This safety problem has happened twice in the last 3 months without warning. There are no check engine or service lights on of any kind. I was operating my vehicle on paved city roads driving at normal pace for the conditions. First time this incident happened I was driving approximately 25 mph beginning to scrub speed for a stoplight. Without warning the vehicle shutoff and had no power to anything. The warning on the dash said put vehicle in park to restart. I had to park on a 45mph road with traffic and no shoulder to restart my vehicle. After this first incident I took my vehicle to the dealership and they were unable to find anything wrong. The second time this same incident happened was yesterday 5/4/22. I was turning right at approximately 10-12mph and vehicle shutoff without warning. Lost power to all systems. I had to again park the vehicle on a busy road abruptly to restart, only after having to place vehicle in park. Pending visit to dealership on Monday 5/9/22. Ford has also been contacted and incidents documented.

- Overland Park, KS, USA

When at a stop sign, with the auto start stop engaged, I went to accelerate and the engine stalled with the following message of "auto start stop shift to P, then restart engine". This was extremely dangerous and a safety issue that Ford needs to fix. I was in the middle of an intersection and thankful no other vehicles approaching. I had to shift to Park, turn ignition switch off and restart engine. Vary concerning in driving this vehicle anymore!

- Waunakee, WI, USA

Ii stopped at a stop sign and the auto stop feature engaged. As I began to pull out the engines started and then stalled. I received an error message in the message center above the steering wheel, it said -??AUTO STOP START SHIFT TO P THE RESTART THE ENGINE-??. Fortunately it was a secondary road. There was a car coming but I was able to coast to the side of the road, activate my flashers before he arrived. I put the vehicle in park and was able to restart the engine without a problem. It did not happen again.

- Nazareth, PA, USA

Transmission shifts hard and searches for a gear. Loud noises from power train when stopping

- Jacksonville, FL, USA

engine makes a metallic noise, spark knock sound at lower speeds 10- 40 mph. Talk to ford dealer and was told to drive it till it codes. There was nothing they could check otherwise. There is 39,000 miles on it.

- Fairgrove, MI, USA

The contact owns a 2020 Ford F-150. The contact stated that while his wife was driving 55 MPH, the vehicle lost motive and electronic power. The vehicle rolled to a complete stop. After approximately five minutes a message on the center display stated, -??Shift vehicle to Park and restart-??. The vehicle was restarted and driven to the residence. The next day the contact had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

- Gore, VA, USA

2020 F-150 with the 5.0 engine uses over 2 quarts of oil in 2000 miles. Had the oil changed in April with the odometer reading 6300 miles, checked the oil at 8366 miles and it was barley on the dipstick. Went to the local Ford dealer and Service Manager said that 1 quart in 1500 miles is normal. This is over 2 quarts in 2000 miles so they are going to do an Oil Consumption test on the engine. I am unaware if TSB 19-2365 was done on the vehicle prior to buying it in April 2020. I have also reported the issue to Ford HQ and have a case number with them.

- Fredericksburg, VA, USA

1) Truck's EcoBoost motor suddenly shut-down without any clear warning....Vehicle Is available to inspect. 2) Turning into a busy road, from a stop at a traffic light, had no power to exit road with traffic in front of and behind my truck. I had enough rolling inertia to glide into the nearest open parking lot. When this sudden motor shut-down occurred, my left turning blinker began to blink rapidly, a buzzing was heard coming from under the dash board near glove box, a red battery warning light was seen on instrument panel indicating no power. I stopped my truck, put it into park and tried several times to re-start my motor. That failed to start several times. Finally, I was able to start the motor and with great caution was able to drive to my home. 3) Problem confirmed by a Ford Service Dealer 4) Vehicle has been inspected by the Ford Service where I purchased the vehicle about a year ago...9546 miles on the vehicle, now. Service technician connected a diagnostic computer to my vehicle and found..."A Communication Error Fault with a code." No code number was on the tech's report, however. Date of this Incident was: July 18, 2021, Sunday

- Aiken, SC, USA

While driving on a city street, the engine suddenly stopped. A message on the instrument cluster display said something to the effect of "Auto StartStop. Put vehicle in 'P' and start the engine". Vehicle has less that 4000 miles on it. THIS IS A VERY DANGEROUS EVENT, and if it should occur in heavy traffic, could result in serious injury or death. Have not yet been to the dealer. Making this complaint immediately since a quick check shows other owners reporting this event with their vehicles on this official site as well as on many unofficial forums, indicating that this is a common occurrence with the product and not this specific vehicle.

- Titusville, FL, USA

I was turned up a driveway and the truck stalled the warning light said auto start stop put in P and start engine. I turned off auto start stop and put in P and it started

- Trenton, MI, USA

For the 3rd time while I was driving my 2020 F150 stx with only 4,218 miles the engine shut off completely and displayed 'auto startstop shift to P, then restart engine' on the dash display. The last time this happened was on 4/22/21 I was driving through a street going about 20 mph. Fortunately, there were no vehicle in front of me or behind me and I was not trying to turn at an intersection which could have resulted in a collision. The same thing had happened on 3/18/21 while driving on a street going about 15 mph. And the first time this happened was on 2/20/21 I was pulling in to my driveway so stopping and doing so was not a safety problem. I am really concerned about this problem I felt very unsafe in my truck if this problem doesn't get resolved people can get in to an accident and get seriously injured or killed. I did some research online and also checked my VIN for any recalls and I was surprised to not find any. From researching online forums the auto start/stop function appears to be faulty and needs to be fixed/recalled before someone is seriously injured or killed. This issue appears to be widespread and across multiple model years. On 4/24/21 I took my truck to the dealership where I purchased it the tech called me and told me that they ran several tests and the truck did not give any problem codes. For safety dealership said they did not want me to drive truck so they would keep it and would contact Ford to report issue and wait for their recommendation. I'm still waiting for update. I hope Ford takes this issue seriously and does a recall.

- Montclair, CA, USA

While I was driving through a parking lot, and turning slightly left, the engine shut off completely and displayed "auto startstop shift to P, then restart engine" on the dash display. Fortunately, I was not trying to turn and cross traffic on a highway which could have resulted in a catastrophic T-bone collision. The auto start/stop function appears to be faulty and needs to be fixed/recalled before someone is seriously injured or killed. From researching online forums, the issue appears to be widespread and across multiple model years.

- Gainesville, FL, USA

Vehicle was slowing at an intersection with foot on brake. Lifted foot off and moved to accelerator to turn right onto the main road. Engine shut off and there was no response on acceleration. Dashboard chimed and gave the warning "auto startstop shift to P, then restart engine." Managed to pull the vehicle off to the side of the road. Shifted to park, restarted engine.

- Elkton, MD, USA

Just bought the truck. I took it to the store, then around town. While making a left turn down a side street, I pushed the button for the heat, to turn it off. I heard a weird buzzing noise. My breaks stopped working fully. No breaks at all. No power break, since it's electrical or something. No way to stop the truck. When I tried to push the gas to move. There was no power to the transmission at all. When I finally stopped. I tried to figure out the issues. Switching several options and modes to try to find the solution. Called a mechanic. No codes were given on the system. Had to wait 2 hours for a tow truck. I'm a disabled vet, had to walk back to my house to grab my other car, since I didn't know if this truck was just going to decide to take off with me in it. The whole system is electrical and buggy. Sure enough. Before the tow truck got there, I was with another person who had a similar Ford F150. He went through some options. Without touching the accelerator, the truck started to rev up. We quickly went to the engine to disconnect the battery. If that transmission would have activated it would have smashed into several people, cars and houses. Then that's when I looked up the recall for the 2020 F150 and found all the information I wish I would have seen before the purchase. 365 miles on the truck. Had it less than 14 hours. Drove it for about 20 mins. Noticed premature rust underneath, but didn't think too much of it. A lot of parts were rusting and had no protection.

- Bushnell, IL, USA