10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
3,193 miles

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« Read the previous 20 complaints

problem #28

Apr 282022

F-150

  • miles
I was driving and I came to a stop sign when I tried to accelerate the engine turned off and I was turning into traffic thankfully I was able to pull into the middle lane. The screen showed the auto stop start symbol and to put the truck in park and turn the key. When I restarted the truck it was driving fine. I took the truck in to dealer and they found nothing wrong with it very scary.

- Ellenwood, GA, USA

problem #27

Jan 062022

F-150

  • miles
rear window spontaneously burst without impact as i was driving down the freeway. scared the crap out of me and got glass all over the cab. This is a relatively new truck. The dealer I bought it at said they couldnt look at it until Feburary as they are so backed up and even then theres not much they could do about it. They were not at all willing to help.

- Seattle, WA, USA

problem #26

Jan 032022

F-150

  • miles
4 times this has happened while on the road in traffic: the truck when slowing down around 20mph will shut off and an error message appears on the dash cluster saying "auto startstop shift to p, then restart engine". This put me in major risk of being rear-ended each time as I do not have the ability sometimes to pull off to the side of the road to shift the vehicle into park and restart the engine. Already took it to the ford dealership once and they said that they could not replicate the same condition.

- Moseley, VA, USA

problem #25

Oct 152020

F-150

  • 6,255 miles
The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle loss motive power when the contact depressed on the accelerator pedal. The vehicle shuddered while decelerating. The contact veered to the side of the road and restarted the vehicle and the vehicle resumed normal operation. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the fuel injector was faulty and that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to local dealer and the fuel injectors and fuel pump were replaced. The contact stated that on another occasion while driving on the highway the failure recurred. The contact stated that the engine was blown, and oil was spilling from the engine underneath the vehicle. The contact had the vehicle towed to the nearest dealer. The tow truck driven informed the contact that a rod had gone through the side of the engine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,255.

- Acworth, GA, USA

problem #24

Aug 312021

F-150

  • 2,008 miles
The contact owns a 2020 Ford F-150. The contact stated while driving 65 MPH, the anti-collision warning was activated with an audio sound, and the message was displayed on the instrument panel. The contact stated that the failure had occurred at least six times with no objects around the vehicle. The vehicle was taken to the dealer and they informed him that they saw the warning activated once however, no failure cause was diagnosed, and the vehicle was not repaired. The contact stated that the dealer informed him of a manufacturer recall for the anti-collision system however, his VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer after he was coming to a complete stop and a noise was heard coming from underneath the vehicle. The dealer replaced the driveshaft, fuel tank, and the two straps however, the failure continued. The contact stated that the fuel tank issue had been ongoing since December 2020. The dealer stated that there was no remedy at this time. The dealer information was not available. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The approximate failure mileage was 5,500. The contact stated that the fuel tank failure mileage was 2,008.

- Northampton, MA, USA

problem #23

Jul 142021

F-150

  • miles
We have repeatedly requested the rear camera recall to be done & have been told for over 5 months that the parts are not available. EVERY other truck in our fleet of 600 with this recall has been repaired without issue.

- Rocklake, ND, USA

problem #22

Aug 172021

F-150

  • miles
Clunking noise when shifting when pumping accelerator

- Amherst, NY, USA

problem #21

Mar 202021

F-150

  • miles
Something really disturbing happened while I was driving my truck on 3/20/21. I was pulling into an intersection and the car shut off. Stepping on the gas did nothing and I could barely turn the wheel. There was a message flashing in my dashboard that I can-??t remember because I panicked. I could have been T boned because there was traffic coming from my right and left, my kids could have been in the car with me because it-??s the family car. Thank God neither of those happened because it was around 10 am and there wasn-??t that much traffic. I ended up putting the car in park, shutting off the car, and restarting it, all as fast as I could. It was obviously pretty terrifying. On 4/25/21, a similar incident happened around 10:30 am. I was sitting at a stop sign and a warning message came onto my dashboard with a battery symbol. I can't remember the exact message, but I had to put the car in park and power off/power on the car again like the last time. Again on 6/23/21, the car shut off again while I was driving, my foot was on the gas. I got an error message and had to put the car in park, shut off, then turn it back on. It was extremely scary this time because my daughter was in the car and this happened right outside the school with children crossing the road. What I-??ve realized is that this only started happening when I left the Auto Start/Stop on. I realized that and have been turning it off. I forgot to do it on this trip and that-??s when the car shut off. I-??ve seen a lot of complaints about this online. There must be something your engineers are aware of and can fix this issue.

- Nanuet, NY, USA

problem #20

Jul 062021

F-150

  • miles
I pulled up to a stop sign that is in front of a highway. As soon as I hit the brakes the truck shut off, the power steering and the power brakes quit working and I was almost hit by oncoming traffic.

- Spring Creek, NV, USA

problem #19

Jun 102021

F-150

  • miles
On two occasions (4/18 and 6/10) the vehicle shut off while driving. A dashboard message said -??put vehicle in park and restart engine-??. The dealer service center could not find the cause. I contacted Ford Motor Company and was given a case number and the vehicle was checked again at the dealer service center in conjunction with Ford Motor Company via phone. No cause was found. I was told it most likely was a one time fluke. After the second event on 6/10 I drove immediately to the service center. I took a picture of the dashboard message. Again, no cause could be found. I reported this to the Ford Customer Experience Specialist. I asked the specialist for the email address of someone with higher authority or in their safety department and was told if I did not want to continue with Ford -??someone higher would be the Better Business Bureau-??. Both instances of the truck shutting off have been on residential streets while driving about 20 MPH. I have repeatedly voiced my fear that the vehicle would shut off while on the highway or thruway and the result could be catastrophic.

- Hornell, NY, USA

problem #18

May 122021

F-150 8-cyl

  • 27,185 miles
My vehicle would not exit out of a drive or moving until I stopped the vehicle and disconnected the neg battery cable. The vehicle stayed in a state of high rpms. There were no warning signs and no warnings displayed on the truck display. This is the second "speeding out of control" situation in two days. I fear for the safety of myself, my family, and everyone around me. I don't know what triggers the onset of this condition. I exited from state highway 5 onto exit 104 (hwy 101) and took a left on mud bay road. I was traveling 30-35 mph when I began to slow down to almost a complete stop to make the right turn into the swimming facility. My truck would not slow down. I pushed he brakes very hard to prevent the truck from speeding uncontrollably. I pulled in to a parking spot as best as I could. The truck rpms were maxed. I own an automatic drive. With my foot on the brake, I shifted from D to N. there was a loud sound of gears during the shift. The truck rpms were still maxed out. I turned off the truck and placed the truck in P. I also enabled the parking brake. I started the truck and the truck rpms were still maxed out. I kept the truck running for an additional 30 seconds. My wife and bystanders indicated that there was a burning smell emanating from the truck. I turned off the truck and the truck displayed an "overheating" warning. I allowed the truck to cool down and disconnected the neg battery cable for 15 min. After I reconnected the neg cable, the truck reset to normal running conditions. I have owned the truck for three months and the truck is still under factory warranty. The dealership that I bought it from does not acknowledge that 2020 F-150S have had problems with the transmission/engine. I will take my truck there tomorrow (13may2021) for them to view the error codes.

- Dupont, WA, USA

problem #17

May 102021

F-150 8-cyl

  • 27,115 miles
My truck accelerated twice without touching the gas pedal. I was stopped at a yield sign waiting for traffic to pass. I lifted my foot off the brake, my truck immediately accelerated. I pressed thr brake to slow down and the truck engine/transmission rpms did not decrease until the truck fully stopped. I intentionally stopped about 10 meters behind the next vehicle in a left turn lane. The light turned green and I lifted my foot off the brake. The truck accelerated by itself too fast. I had to hit the brakes hard again. After I pressed the brakes to slow down again, the engine/transmission reset to normal operation. I did not experience thr problem on the remaining drive home. I was exiting off of a highway 5 to exit on to a city street. This acceleration would have caused an accident if there were cars in front of my truck. Consumer stated he went to the dealer and was told "speeding out of control" was cause by gas peadl sticking to 3rd party floor mat. Consumer removed the floor mat.

- Dupont, WA, USA

problem #16

Jan 122021

F-150

  • miles
Nothing

- Leander, TX, USA

problem #15

Sep 232020

F-150

  • miles
Ford cameras recall: 20C19 and 20B39. I received notification of the recall during normal maintenance on March 1, 2021, not via Ford headquarters. Apparently, the recall was on 09/23/20. Two different Ford dealerships (in palm desert area) have said one of the cameras is on backorder with no clear indication when it would be received for installation. Therefore, from the date of the recall until now (approximately 6-months), I have not received the corrected parts or installation.

- La Quinta, CA, USA

problem #14

Mar 132021

F-150

  • 15,000 miles
Undercab matting used for aero and protection of transmission / exposed underwiring is easily saturated by moisture from normal driving conditions. Causing excessive wear and tear to vehicle components. The matting on our vehicle has already torn on one side (at 15K mi), with service suggesting to "zip tie" the parts back together or remove the panel and expose the transmission and wiring to additional wear and tear. I have seen many other similar F150S with the same issue. This is a large underbody panel and can pose significant risk to motorists or cyclists behind if it were to fail and detach from the vehicle. Attached image is of drivers side looking up/under towards the front of the vehicle.

- Dorsey, IL, USA

problem #13

Mar 012021

F-150 6-cyl

  • miles
My wife is about five months pregnant, she was driving the truck in the highway out of nowhere the truck slow down almost causing an accident - the truck made an alarm sound- the light show up on the dashboard- please see attached photo. I already contacted the Ford dealer for an appointment in regards to this issue for Monday 3/8/ 2021 thanks for helping in advance. Sincerely/ [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Purcellville, VA, USA

problem #12

Jan 042021

F-150

  • 4,000 miles
While backing up, the green yellow and red lines are gone on the back up camera.so cannot tell the distance before backing into something and the beeper no longer is heard warning you when you are getting close..

- St. Anthony, MN, USA

problem #11

Dec 182020

F-150

  • 3,700 miles
While driving on a highway at 65mph I heard an explosion. After pulling over I discovered that the back glass had shattered. I was not passing a vehicle and nothing else was around to cause it. Contacted the dealership where purchased and they will not replace because "blown out" glass is not covered by the warranty. This truck has 3,700 miles on it. My insurance will cover the cost but that isn't the point. This is dangerous! the inside pressure shattered the whole glass and actually blew a hole through on one side. The glass was falling out on the bed of the truck. I have noticed since purchasing the truck that the doors are hard to close (you have to almost slam them) unless you leave a window down a little.

- Colfax, LA, USA

problem #10

Aug 082020

F-150

  • 29,260 miles
The contact rented a 2020 Ford F-150. The contact stated while the engine was on, the contact placed the vehicle in park, and the vehicle independently rolled while the gear was in park. The vehicle rolled over the contacts daughter head. The contact took his daughter to the hospital. The contacts daughter head required staples. The contact stated on a second occasion when the contacts wife drove the vehicle and placed the gear in park with the engine on the vehicle rolled, the driver was able to get back into vehicle and stop the vehicle from rolling. The contact took the vehicle to a mechanic to have a diagnostic performed which located the failure codes at the transmission, the gear shifter and the cable. The vehicle was not repaired. A police report was not filed. The contact returned the vehicle to enterprise. The failure mileage was 29,260.

- Greenwood, FL, USA

problem #9

Jun 242020

F-150

  • 1,300 miles
Bought truck new first problem. Back up camara...crash avoidance system not working paint missing..took it back to Ford after a display of power train malfunction they reprogrammed the truck and said they would have to get with Ford on the paint and have heard nothing to this day...left dealer got home back up camara quit again....now floor board passenger side getting wet...idles funny and engine sound like it developed a maratic tick knock sound so fixing to go back to dealer....very aggrivating to pay the prices you pay for a truck and always have these problem repeated...and yet still paying every month while its in the shop and no one ever cares...truck has 4,586 miles on it hasn't even had its first oil change yet

- Lake City, FL, USA

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