10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
4,198 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #12

Jan 042021

F-150

  • 4,000 miles
While backing up, the green yellow and red lines are gone on the back up camera.so cannot tell the distance before backing into something and the beeper no longer is heard warning you when you are getting close..

- St. Anthony, MN, USA

problem #11

Dec 182020

F-150

  • 3,700 miles
While driving on a highway at 65mph I heard an explosion. After pulling over I discovered that the back glass had shattered. I was not passing a vehicle and nothing else was around to cause it. Contacted the dealership where purchased and they will not replace because "blown out" glass is not covered by the warranty. This truck has 3,700 miles on it. My insurance will cover the cost but that isn't the point. This is dangerous! the inside pressure shattered the whole glass and actually blew a hole through on one side. The glass was falling out on the bed of the truck. I have noticed since purchasing the truck that the doors are hard to close (you have to almost slam them) unless you leave a window down a little.

- Colfax, LA, USA

problem #10

Aug 082020

F-150

  • 29,260 miles
The contact rented a 2020 Ford F-150. The contact stated while the engine was on, the contact placed the vehicle in park, and the vehicle independently rolled while the gear was in park. The vehicle rolled over the contacts daughter head. The contact took his daughter to the hospital. The contacts daughter head required staples. The contact stated on a second occasion when the contacts wife drove the vehicle and placed the gear in park with the engine on the vehicle rolled, the driver was able to get back into vehicle and stop the vehicle from rolling. The contact took the vehicle to a mechanic to have a diagnostic performed which located the failure codes at the transmission, the gear shifter and the cable. The vehicle was not repaired. A police report was not filed. The contact returned the vehicle to enterprise. The failure mileage was 29,260.

- Greenwood, FL, USA

problem #9

Jun 242020

F-150

  • 1,300 miles
Bought truck new first problem. Back up camara...crash avoidance system not working paint missing..took it back to Ford after a display of power train malfunction they reprogrammed the truck and said they would have to get with Ford on the paint and have heard nothing to this day...left dealer got home back up camara quit again....now floor board passenger side getting wet...idles funny and engine sound like it developed a maratic tick knock sound so fixing to go back to dealer....very aggrivating to pay the prices you pay for a truck and always have these problem repeated...and yet still paying every month while its in the shop and no one ever cares...truck has 4,586 miles on it hasn't even had its first oil change yet

- Lake City, FL, USA

problem #8

Oct 222020

F-150

  • 14,500 miles
As I was backing into a space the backup camera malfunctioned (went into static lines and them blacked out) I backed into a pole and dented the bumper.

- Villa Ridge, MO, USA

problem #7

Jul 142020

F-150

  • miles
The backup camera on the vehicle does not work properly. It will pixelize; give lines; or just show a blank screen with a contact dealership. This began happening approximately two weeks after purchasing the vehicle new. After contacting the dealership, they stated that they are having problems with all their 2020 model year vehicles with backup cameras and there is a back order. That was approximately two months ago.

- Warren, OH, USA

problem #6

Apr 012020

F-150

  • 3,000 miles
My truck is 5 months old and has been to the dealer 3 times to have the front camera fixed. They finally replaced the front camera and it still does not work. The truck has a front camera side cameras and a rear camera. Thousands of people have complained about different cameras not working and Ford just ignores it or replaced the faulty camera with another seemingly faulty camera. Numerous reports and numerous vehicles have been to Ford with the same issue, the cameras failing, front side and back up cameras. On a truck that cost as much as they do something as simple as a camera to help people back up and judge the distance pulling into parking spots is pathetic. Many people who don't drive trucks often rely on these cameras as a safety feature when backing up or pulling into spots to avoid hitting another car. The vehicle has to be moving 5mph or slower for the cameras to work and parked of moving they do not work.

- Massapequa, NY, USA

problem #5

Jun 052020

F-150

  • 86 miles
Back-up camera malfunctioning, works less than 50% of the time, goes out sometimes when backing up. I am told this is a known issue on some Ford vehicles, however they do not have a solution. Informed replacement back-up camera on back order, may have same issue. This has been occurring since I bought the truck, over 2 months. I believe this is a broad issue with Ford auto's right now and the company is dragging their feet on what may be a costly solution.

- Pottstown, PA, USA

problem #4

Jul 282020

F-150

  • 1,200 miles
Rear view camera not functioning properly. Issue has been ongoing for nearly a month, now. Often shows very garbled view when truck is shifted into reverse. Occasionally displays a message "camera is unavailable. Please contact your dealership." I followed up with the dealership (southgate Ford, southgate, mi) and they informed me they cannot service this, as Ford has not issued them a fix. They are completely unable to resolve the problem, and refused any further remediation. They recommended I call Ford's customer support at 800-392-3673, which no longer appears to be functional, and did not allow me to talk to anyone or even leave a message.

- Wyandotte, MI, USA

problem #3

Jun 142020

F-150 8-cyl

  • 5,500 miles
Ford tonneau truck bed cover came apart at 75 mph on I-10 in la. Rear third section weighing 10-20 pounds completely separated, luckily stayed on the truck bed. Fortunately it did not go airborne and strike the vehicle behind me. Cover was flipped in one section up, no securement is available at this position and directions are not visible. Vehicle (tonneau cover) only had 5,500 miles on it.

- Ooltewah, TN, USA

problem #2

Jun 292020

F-150 6-cyl

  • 6,000 miles
Drove from New Jersey to brooklyn, over the verrazzano parked and guess what... tailgate was open with my tools exposed? heading home nice driver in tunnel made me aware the tailgate was open. Finished driving through tunnel, pulled over to close tailgate for the third time on one day.

- Elizabeth, NJ, USA

problem #1

Jun 062020

F-150 8-cyl

  • 7,170 miles
The back right passenger window shattered for no reason. The truck was sitting parked and locked. It shattered and bowed outward from the cabin.

- Crossville, TN, USA