10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 27,780 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Cars shudders falls out of gear with lost of power. Was repaired in August 2018 and again in November 2019 and it still doing the same thing. Last visit to dealer they said it was not bad enough for another repair.
- Independence, MO, USA
The vehicle doesn't even have 74K on it and the transmission is slipping. You accelerate and it like the whole car shimmies and it just doesn't want to go. Then when ur driving it when switching from 1st gear to 2and you have to watch it because it acts like it doesn't want to kick over. Sometimes it reaches a little over 4K if you have to slow a bit so it will kick to 2nd. Also when you accelerate and go into a turn, it feels like the wheels are trying to go but the whole car shimmies and now a metallic clanging from time to time. The vehicle gets regular oil changes and had a tune up on May 30th 2020.
- Louisville, KY, USA
Transmission problem - defective and faulty transmission Firestone 06-08-20.
- Scotia, NY, USA
Ford front axle and defective faulty transmission -2013 Ford Fiesta two major things went wrong.
- Scotia, NY, USA
Ford faulty transmission problem - Ford Fiesta.
- Scotia, NY, USA
The contact called on behalf of her sister who owns a 2013 Ford Fiesta. The contact stated that while her sister was driving at an undisclosed speed, the brake pedal was depressed and the vehicle jerked and failed to immediately stop. The check engine warning light was illuminated. The failure recurred several times. The vehicle was taken to tindol Ford (1901 E franklin blvd, gastonia, nc 28054, 704-867-8341) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 143,000.
- Shelby, NC, USA
The contact owns a 2013 Ford Fiesta. The contact stated while driving 30 mph, the brake pedal was depressed and the accelerator was depressed right after and the vehicle hesitated. The contact stated that after several minutes the vehicle started to operate as intended. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure might be due to a sensor or an electrical failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Westminster, CA, USA
The contact owns a 2013 Ford Fiesta. The contact stated that while the vehicle was stopped with the gear shifter in the park position, the wheels remained spinning. The vehicle was taken to prestige Ford of mount dora 17701 us-441, mt dora, fl 32757, (352) 357-5522 to be diagnosed. The contact was informed that the transmission needed to be replaced at a cost of $2,000. The vehicle was not repaired. The manufacturer was contacted by the dealer and informed of the failure. The contact was informed that the vehicle was not subjected to a recall and also that the vehicle warranty was expired. The failure mileage was 66,000.
- Mount Dora, FL, USA
The contact owns a 2013 Ford Fiesta. While driving from a stop position the accelerator pedal was depressed however the vehicle shuddered and hesitated. There were no warning lights illuminated. The contact called woody smith Ford 535 S yellowstone hwy, rexburg, id 83440 (208) 356-3636, but the vehicle was not taken to be diagnosed nor repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 134,000.
- Rexbury, ID, USA
The vehicle is straining to pick back up speed once it comes to a stop or slows down. There also seems to be a clicking sound coming from the transmission on the driver side. It seems to have trouble switching over the years because it's a dual transmission I'm suspecting something's wrong with the clutch there seems to be a shutter.
- Sanford, FL, USA
Car remains stuttering idiling high then low atemps to shut off from time to time, I have taking vehicle to get checked at local Ford dealer only when check engine light comes on and says tcm failure or mal function, they repair the part if it's available but now car still does the same thing only difference no oncheck engine light comes on now all repair has to come out of my pocket because they say no check engine light displayed sonrhwy have to guess whatbitnis. This is a known problem from this model vehicle even had a class action lawsuits which I didn't partake in and Ford just won't recall this stupid vehicle. I trusted Ford and financed this car for what it eventually will get us hurt or even killed.
- Allentown, PA, USA
Ford Fiestas have received numerous complaints due to the powershift transmission Ford installed in the cars. This causes the car to have major delayed acceleration, sporadic jerking while driving, shuddering upon acceleration. I have had to drove off the road multiple times, including tonight on my way home from work, to avoid being hit while merging onto highways or roads due to this delay in acceleration and I know it's only a matter of time before I'm in an accident. Ford refuses to do anything other than just replacing the transmission with another one that does the same thing in less than a month after being installed. Don't wait for people to get hurt or killed due to Ford's neglacancge in their terrible design of these vehicles.
- Derry, NH, USA
Im not sure if I have selected correct options. But all I know is when I slow my car and they try to accelerate the car does not speed up immediately it take few minutes. Hence I have to accelerate more to make the car running. This has always been an issue. Quite difficult while switching lanes on highways or taking turns. Specially driving in winter is scary. I find the car very unpredictable. I took it to the servicing centre in toronto ca at dufferin for the recall that was issued and the issue is still not resolved. After informing them they just disregarded saying this is an issue with all Ford. Thinking im a women and dont understand much of cars I forgot about it. Even when it rains while applying a brake it startles and doesn't stop immediately. This issue was also discussed with the Ford centre at dufferin St in toronto. I sometimes fear to drive my car as I have my child and pets along with me. This is ongoing thing daily so cant specify which date exactly as whenever we drive we have this issue.
- Hoffman Estates, IL, USA
The contact owns a 2013 Ford Fiesta. While driving approximately 80 mph, the rpms increased and the vehicle lost power. In addition, the accelerator pedal did not work. The vehicle was pulled over to the side of the road and restarted. There was no warning indicator illuminated. The vehicle was taken to kunes country Ford stateline superstore of antioch (847-395-3900, located at 104 route 173, antioch, il 60002) where it was diagnosed that the dual clutch accelerator needed to be replaced. The manufacturer was made aware of the failure and stated that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 165,000.
- Zion, IL, USA
The transmission is very rough when shifting, hesitating, skipping, does not shift smoothly or easily. I have had the vehicle serviced and been told other transmissions have the same problem. On November 3 2019 the check engine light and maintenance light came on the dashboard. The warning message said transmission needs to be serviced.
- Tigard, OR, USA
My car has had transmission issues since I bought the vehicle. I have had it serviced several times under the warranty but am still having issues, even after all the services and now I am outside of the extended warranty & they want me to pay for all repairs due to the faulty transmission in the Ford Fiestas. I was first told it was a lifetime warranty but turns out they just extended it to 150,000 miles, which I was barely over. I experienced lunging forward, loss of power and what sounds like metal scraping against metal.
- Jasper, AR, USA
Still having problems shaking and shuddering. Lack of power when accelerating on the freeway.
- Littlerock, CA, USA
My vehicle keep leaking brake fluid. Then slowly but surely, I wasn't able to shift into 3rd gear. The car would "shudder" in neutral and started running loud. Finally, I think because of the brake fluid leak despite me continuously adding fluid, the car wouldn't shift into gear. I had asked around and was told my gearbox needed to be oiled and have the oil changed, gear shift needed repair or the input or output for the front end needed repairing.
- San Diego, CA, USA
The wrench warning light with "engine malfunction service now" message appearing on the dash. This has happened multiple times with this vehicle. It will sporadically come on and go off. It appears this is a known issue after reading various complaints of the same thing for this make/model of vehicle, but yet no recall has been announced, only tsb's. there are pending lawsuits as well - for this exact issue. The dealership wants to charge me a diagnostic fee for a known issue at $350+ this needs to be converted to a recall. The vehicle is unstable, and unsafe. If Ford won't fix this, I will be forced to find an attorney.
- Mesa, AZ, USA
- Indianapolis, IN, USA