10.0
really awful- Crashes / Fires:
- 2 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 28,348 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Transmission won't move in reverse and goes slow in drive
- Independence, MO, USA
Cars transmission went out at 64000 miles car started jerking then showed a message to use brake stop safely I pulled over and then said transmission hot give a few minutes then after a few minutes it said transmission ready then I tried to drive it and it did the same thing all over again. When I got it home I found out the reverse is out
- Edgarton, WV, USA
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at various speeds on three occasions, the vehicle jerked, lost motive power, and failed to accelerate above 25 MPH. The check engine, oil, and ECM warning lights were illuminated. The vehicle was pulled over to the side of the road and restarted. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic where the failure could not be replicated. Additionally, the contact stated that while driving approximately 45 MPH, the failure persisted. The check engine and ECM warning lights were illuminated. The contact stated that the Transmission Malfunction message was displayed. The vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.
- Racine, WI, USA
The contact owns a 2013 Ford Fiesta. The contact stated while driving 35 MPH, the accelerator pedal was depressed and the RPM increased with the engine revving; however, the vehicle failed to respond. Additionally, the vehicle also failed to reverse as needed. The contact stated that the vehicle also failed to exceed 10 MPH while driving. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 158,000.
- Troy, OH, USA
Purchased used on March 2021 dealership somehow made it drive perfect until I drove it for 2 days. Then noticed engine shifting issues, loss of transmission engagement while driving, no-start, or a lack of power. Idles very rough in parked position- spitting and sputtering. Vehicle stalling, losing power while driving, rpms at 4 while on highway @ 65-70 mph as if it never changed out of 2nd or 3rd gear. Called Ford and had the tcm updated April 2021 at gabriel Ford dealership, livingston Texas.the update did not help and I was told that I needed to "drive it like I stole it" but that makes the power-train issues worse. Ford dealership pointed me to NHTSA to write a complaint. As of May 15, 2021 it doesn't matter if its on highway, local in town, low mph or 65 mph the transmission continues to jerk, lose power, sputter, after updating the check engine warning light never came on when transmission issues happened. Vehicle jerking. After driving about 20 miles with rpms at 4 stopping at a light then trying to accelerate the vehicle sputtered and would not gain acceleration, very slow to gain acceleration. Loss of acceleration power will cut out & car will buck & sputter, also makes a grinding or noise then stopped. It's almost caused accidents with my children in the car!. RPM revs up really high but the speed doesn't change. At a red light my car began acting funny when the light turned green the car was hesitant to go it was having trouble shifting and accelerating the check engine light never came on. This vehicle power train transmission is faulty and very dangerous. Highway or street driving, in traffic, presenting a dangerous driving hazard. Current mileage @144,000
- Livingston, TX, USA
Vehicle randomly stalls in traffic while accelerating on the interstate. Turning off vehicle for a few minutes and turning it back on usually temporarily fixes the issue. This has nearly caused an accident with an eighteen wheeler.
- Louisville, KY, USA
While driving the vehicle all power was lost and the car was not controlable. The engine malfunction lilght did come on. I did have the car towed and is apparently a know wiring issue related to service bulletin tsb-131115.
- Vandergrift, PA, USA
6/18/20 car seized up as if hand brake were on. Loud grinding, shaking, barely move on acceleration. Ford dealer said nothing wrong. 6/20/20. Returned to Ford with same complaint but worse. Repaired transmission leak. 8/11/20 towed to aaa recommended mechanic. Said problem was brakes. Made repair. 8/31/20 same symptoms but much worse. Towed to same mechanic. Do not have response yet. Researched symptoms on motorbisquit, carcomplaints, Ford corporate website. All say 2013 Fiesta transmission is a lemon. My car is dangerous to drive.
- Palm Springs, CA, USA
Engine malfunction service now message appears randomly. Engine loses power, no accelerator pedal function while highway or street driving, in traffic, presenting a dangerous driving hazard. Ford dealer say's" no dtc found upon testing. Cannot determine cause, cannot repair.
- Saylorsburg, PA, USA
The contact owns a 2013 Ford Fiesta. The contact stated that the transmission warning light illuminated at start-up. The contact stated the vehicle shuddered excessively. The vehicle was taken to beach Ford (2717 Virginia beach blvd, Virginia beach, va 23452) however, a diagnostic test was not performed. The vehicle received an unknown repair however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
- Virginia Beach, VA, USA
There is a recall on this call and I have called the sheheey Ford and they do not have the records on the car the electric system is not working and the engine is slipping.
- Colonial Heights, VA, USA
The vehicle was shuttering when driving. Then the check engine light came on and now the car is saying to service the transmission now. I have only had this car for 2 months!
- Bristol, PA, USA
Im not sure if I have selected correct options. But all I know is when I slow my car and they try to accelerate the car does not speed up immediately it take few minutes. Hence I have to accelerate more to make the car running. This has always been an issue. Quite difficult while switching lanes on highways or taking turns. Specially driving in winter is scary. I find the car very unpredictable. I took it to the servicing centre in toronto ca at dufferin for the recall that was issued and the issue is still not resolved. After informing them they just disregarded saying this is an issue with all Ford. Thinking im a women and dont understand much of cars I forgot about it. Even when it rains while applying a brake it startles and doesn't stop immediately. This issue was also discussed with the Ford centre at dufferin St in toronto. I sometimes fear to drive my car as I have my child and pets along with me. This is ongoing thing daily so cant specify which date exactly as whenever we drive we have this issue.
- Hoffman Estates, IL, USA
The contact owns a 2013 Ford Fiesta. While operating the vehicle, several warning indicators, including the traction control and ABS, illuminated and continuously flashed. Also, the rpms erroneously revved high. The cause of the failures was not determined. Red hill Ford (602 main St, red hill, pa) and the manufacturer were notified of the failure. The manufacturer provided case number: Cas-24520897. The failure mileage was 42,000.
- Quakertown, PA, USA
Received a costumer service letter (15B22/19N07) stating issue with transmission tcm and to bring car into dealer for evaluation/fix. Once car was brought into dealership was told we needed to pay $200 for a diagnostic test of the car to see if it is eligible for the recall. We have had several issues with the transmission in this vehicle such as skipping gears, loss of power and the car even stalling out. If this is a recall issue due to defective transmission I feel I as a consumer should not have to pay a dime to fix their problem. I am aware of a large news story that involved this particular vehicle transmission issues resulting in several deaths due to accident caused by this problem.
- Lexington, NC, USA
Vehicle shakes and shudders on acceleration. It has loud noise and decreased speed while on ramps or inclines. The check engine light came on a lot and would overheat while I was on the freeway. There was also a fluid leak under the vehicle.
- Riverside, CA, USA
While driving on a city street or otherwise, my car's engine malfunction light will come on. The car will suddenly jerk and slow down. No matter how hard I press on the gas pedal, it will not go over 30mph. I have almost been slammed into several times due to the sudden loss of speed. I've taken it in twice and had the gas pedal replaced as the computer picks up a problem between the chip and the computer. And both times the new part has failed. I've looked into this and it seems to be a reoccurring problem across the board, and a dangerous one considering Ford is aware of the problem
- Glendale, AZ, USA
Transmission hesitates and crackles when accelerating from stops. Check engine light constantly on.
- Pleasant Hill, CA, USA
The car has difficulty shifting gears and has trouble accelerating properly
- New City, NY, USA
- El Paso, TX, USA