10.0

really awful
Crashes / Fires:
30 / 3
Injuries / Deaths:
15 / 2
Average Mileage:
59,417 miles

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« Read the previous 20 complaints

problem #1168

Mar 172021

Focus

  • 0 miles
I started my car this morning to warm up, I live in Maine, so after 10 minutes I want to go to work and my power steering was off, I couldn't turn the steering wheel easily like normal and the car was running. Good thing it didn't happened later tonight on hockey 🏒 practice with my son. It's very big safety issue. Please advise. Thanks.

- Falmouth, ME, USA

problem #1167

Oct 162020

Focus

  • 168,919 miles
The contact owns a 2012 Ford Focus. The contact stated while driving at 45 mph, the check engine warning light illuminated and the vehicle stalled. The contact restarted the vehicle and drove home. The contact took the vehicle to gibbes Ford (2840 St matthews rd, orangeburg, SC 29118) where the failure was diagnosed as a transmission failure however, the vehicle was not repaired. The vehicle failed to start at the dealer and was towed to the contact's residence. The contact stated that the vehicle was previously repaired under an unknown recall and the transmission was replaced at hilbish Ford (2600 S cannon blvd, kannapolis, nc 28083) however, the failure recurred. The failure mileage was 168,919.

- Orangeburg, SC, USA

problem #1166

Jan 012021

Focus

  • 40 miles
SE desconecta la velocidad mientras est en marcha el vehculo (SE queda en neutro)N

- Hollywood, FL, USA

problem #1165

Jun 152020

Focus

  • 1 miles
The car has transmission problems something every common in this make. This has caused me to almost get in some accidents because of the skid created by these transmission problems. The car is very jumpy and will skid when the transmission acts up. This happens while driving, on the move or when I start to move after being stationary for a few moments.

- Lynn, MA, USA

problem #1164

Oct 012020

Focus

  • 120,000 miles
I was driving home and it started to shift incorrectly and luckily I was closer to home. By the time I had to turn into my driveway it quit shifting all together. My door locks do not lock, I've had to bungee the rear doors together. My mirrors do not work. Also the fuel gauge doesn't read correctly.

- Quinton, AL, USA

problem #1163

Dec 222020

Focus

  • 93,000 miles
Already have an open investigation with you guys already. I just wanted to add on another issue. After getting the car serviced for transmission issues, ot seems like the car rides worse than it did before. It idles really rough. The car shakes violently. It's really a gamble, in my eyes, to drive the car. I rarely feel safe amd try not to take my family anywhere for fear of what might happen. There have been numerous incidents with these issues, the latest afain being on 12/22/20

- Middletown, NY, USA

problem #1162

Dec 222020

Focus

  • 93,000 miles
My 2012 Ford Focus continuously overheats. I've seen that the coolant reservoir regularly needs to be refilled. (now up to 4 times a week). I've had the car looked at numerous times and no one can figure out what is going on. I've replaced the water pump, thermostat, and there seems to ne no leaks anywhere. I'm at my wits end. This is a vehicle that me and my family use regularly when possible. It. this past week, (12/22/2020), the car overheated and steam spewed from under the hood while we were all in the vehicle. This happened while driving home on 125th St in nyc. While we stopped to get pizza, I noticed steam billowing from under the hood. Check it out and saw antifreeze spewing out from the firewall and leaking onto the ground.

- Middletown, NY, USA

problem #1161

Dec 012020

Focus

  • 99,124 miles
Transmission clutch fails and car jerks and become unresponsive.

- Miami, FL, USA

problem #1160

Aug 012020

Focus

  • miles
My car is shuddering when I go to accelerate

- Ocala, FL, USA

problem #1159

Nov 252020

Focus

  • 101,000 miles
I bought this vehicle in 2018 and have had multiple issues with the powershift transmission. In relation to the faulty dps6 powershift dual-clutch automatic transmission, 2012-2016 Focus sedans and hatchbacks were affected. This vehicle has been into the Ford dealership multiple times to fix this issue, with no such luck. I was told that I can expect the transmission to continue with the shuddering, hesitation while downshifting, hesitation while accelerating, stalling, slipping, bucking, jerking. I spoke with the dealership that I purchased it from as well, and they directed me to Ford. Now, the transmission has gone completely out and the car is no longer drivable. I was driving down the road and got the warning that the transmission is overheating and it needs service. I spoke to the Ford dealership, however, in order to have the car looked at to see if it is covered under any warranty or recall, I need to pay the shop fees to get it diagnosed. Not sure where to go from here, and now I do not have a vehicle.

- Saint Peter, MN, USA

problem #1158

Oct 012020

Focus

  • 132,800 miles
I have recently had problems driving my vehicle, it started jerking and almost stopping in the middle of the street while driving. This is a safety issue and my transportation for my kids and myself to commute 25 miles to work, and at one point my driver door latch had broke and I had to hold my door shut while driving. It was very scary. I've taken it to Ford dealership and they wanted to charge me $7,000 for a new transmission and said the recall for the transmission is expired. But that recall was for when the previous owners had it. Lompoc Honda dealership sold me a lemon in 2015, I feel that I should be compensated or get a replacement on the vehicle. I owe $4,800 in payments on the car.

- Lompoc, CA, USA

problem #1157

Feb 172020

Focus

  • 78,500 miles
Ford Focus famous steering assist fault, light on no steering and U3000 codes well im ase certified retired and Ford is yanking customers and dealerships lie.for a brief moment you may aslo have a hidden code U140, running scan shows malfuntion light deactivated not sure if this is tied to reflashing ECM or some cover up I will find what was done. The code U3000 Ford says differant after investigating the entire car grounds, grounds to aluminum, some shield to protect the pscm what, ,,,that will be fixed my way it all comes to heat and voltage also many hours of searching and calling module builders mine was a U3300:53 deactivated period dead no good, all the same and the units are on the Fusion as well. I dealt with dealership just wipe my nose is all on and off the assist fail happened many times and as close as the pscm is to the hot, hot pipe I can see heat and the pump poorly built. Sitting in a parking lot for doctorand come out and assist stayed on no cycle would fix. Anyone with mechanic skills download forscan run test but save your profile trust me also look up as built calibrations and may want look at etis.Ford.... recalls that dealership failed to fix good luck

- Fort Smith, AR, USA

problem #1156

Jun 162014

Focus 4-cyl

  • 19,604 miles
I have a 2012 Ford Focus, VIN # [xxx] that I purchased new at Ford dealer in, AZ. August of 2012. Since then I have had it to 3 different dealerships for transmission shudder, cavitation, and shifting issues while in motion on in city. The transmission shifting issue persists to this day. I also have full documentation and repair invoices. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Payson, AZ, USA

problem #1155

Sep 072020

Focus

  • 120,000 miles
The contact owns a 2012 Ford Focus. The contact stated while driving 10 mph, the vehicle shuddered with the check engine warning light illuminated. Additionally, the vehicle failed to start occasionally. The contact shifted into neutral then park and the vehicle started. The contact also stated the vehicle failed to accelerate. The transmission warning light illuminated. The vehicle was towed to lithia Ford Lincoln of fresno (195 E. auto center dr, fresno, ca 93710) and was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that the vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and informed the contact the extended warranty had expired. The failure mileage was approximately 120,000.

- Reedley, CA, USA

problem #1154

Oct 182020

Focus

  • 116,000 miles
When attempting to start the car for work the car stated system malfunction and oil change required then locked up the steering wheel. I thought maybe turn it off and turn it back on again since we got the oil changed 2 weeks ago, still popped up errors like steering assist fail. Before this the car started having some delayed shifts, shaky at lower speeds along with other transmission errors. Not sure if they are related but either way my car is out of commission until able to be towed and serviced.

- Baker, FL, USA

problem #1153

Oct 052020

Focus

  • 133,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked as the accelerator pedal was depressed. The check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that 2 solenoids, valve cover and rf sway link needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The contact referenced NHTSA campaign number: 13V523000 (power train) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 133,000.

- Ontario, NY, USA

problem #1152

Oct 022020

Focus

  • miles
Trasmission mal function ruin the clutch! they don't want to pay me for the repair and is a collateral damage

- Miami, FL, USA

problem #1151

Oct 132015

Focus

  • 40,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while approaching a stop sign, the accelerator pedal failed to operate properly as the vehicle downshifted into 1st gear. There was no warning light illuminated. The vehicle was taken to rusty eck Ford, Inc. (7310 E kellogg dr, wichita, ks 67207) to be diagnosed. The mechanic determined that the transmission module failed. The vehicle was repaired however, the failure recurred multiple times. The vehicle was taken to the same dealer 4 or 5 times. The manufacturer was made aware of the failure and referred the contact back to the dealer. The contact referenced NHTSA campaign number: 13V523000 (power train) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 40,000.

- Wichita, KS, USA

problem #1150

Jun 142020

Focus

  • 199,000 miles
Bought the car used at a private dealer and only had it a few days and car started jerking then just stop wouldn't go in drive or reverse. Took it to wayne county Ford they where nasty so I looked up recalls and there's a recall on the transmission and a law suiet that was won. No warrenty but it's a recall that they need to fix. When car just stops in danger of getting hit by other vehical cause it will not move. Can not even asselorate it dies right down. Took it to a local transmission place and they said it needed new transmission. It's listed when U look up through Ford there's a recall on the transmission.

- Beach Lake, PA, USA

problem #1149

Sep 012019

Focus

  • miles
The contact owns a 2012 Ford Focus. The vehicle was previously taken to allan vigil Ford (6790 mt zion blvd, morrow, ga 30260) where the vehicle was repaired under an unknown recall. While the vehicle was being repaired, she was informed that the transmission was defective and needed to be replaced. The contact was informed that there was a recall for the model year vehicle however, the VIN was not included in NHTSA campaign number: 13V523000 (power train). The contact stated that while driving at various speeds, the vehicle would jerk forward without warning. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

- Riverdale, GA, USA

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