The transmission shudders and frequently does not shift properly (automatic transmission) and has even failed to apply power when pulling into traffic risking a collision by not accelerating properly. The transmission also failed once while on a hill causing me to roll backwards and nearly caused a collision with the vehicle behind me. After I hit the brakes to stop the rearward roll, I tried to accelerate and the engine just revved until the transmission slammed violently into gear. These issues have been present from day one of owning this vehicle but the dealership and Ford insisted that this was how it was supposed to function.

- North Canton, OH, USA

Whenever weather is above 75 degrees, the check engine light goes on and the vehicle starts going up and down in RPM, usually going down to 500 RPM while stationary. At random times, it would go up to 4000 RPM with just a short acceleration while in an intersection. During one hot day last Saturday (8/27/19), it was above 85 degrees and the car would not even reverse when I was at a dead end of berkeley. I had to wait for my car to cool down before it eventually started reversing again. I already had my clutch replaced 2 years ago due to another recall on the car, but now this clutch has failed me. I went to the Ford dealership and after their repair specialist inspected my car (which will cost me $200), they confirmed the clutch is no longer working. My 2012 Ford Focus is out of its 7 year extended warranty, so they quoted me $3,300 to have this clutch replaced. I refused to pay this and they told me to call the Ford customer relationship center at 1-800-392-3673. They said I can complain, but they likely will not help me. This is the 4th time I have been at this dealership for repairs and the other 3 times was due to a recall issue. I spoke with the customer relationship center and explained my situation. Unfortunately, they cannot repair this clutch for free since its no longer under warranty. What the customer rep (April) suggested to do was to keep my receipts for the repair and hopefully Ford might come with a recall where they can reimburse me for the repairs. I wanted to escalate my complaint, but they said they will just tell me the same response.

- Fremont, CA, USA

The contact owns a 2012 Ford Focus. The contact stated that the vehicle would not shift into gear when attempting to accelerate. The contact also stated that the vehicle stalled while driving various speeds. The vehicle was included in NHTSA campaign number: 19V515000 (power train) regarding a stuck canister purge valve. The contact stated that the vehicle was previously included in an unknown recall for the same failure. The contact scheduled a diagnostic appointment in two weeks with tasca automotive group (1300 Pontiac ave, cranston, ri 02920, (800) 788-2114). The manufacturer was not notified of the failure. The failure mileage was 80,000.

- North Providence, RI, USA

The contact owns a 2012 Ford Focus. While the contact was attempting to make a left turn, the vehicle seized. There were no warning indicators illuminated. The contact was able to shift into park, restart the vehicle, and drive to her destination. Later the same day, while driving up a hill, the vehicle began to hesitate. The contact associated the failure with NHTSA campaign number: 14V212000 (power train) and NHTSA campaign number: 14V614000 (electrical system). The vehicle was taken to Lexus of dayton (located at 1777 lyons rd, dayton, oh 45458, (937) 438-7455), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 42,000.

- Centerville, OH, USA

1) while driving in city turn signals stopped working. Never worked again after that. 2) while driving in city and highway power steering goes out intermittently. Shutting off vehicle and restarting generally fixes this issue. 3) while driving in city vehicle stopped accelerating and gave notice to stop the vehicle as soon as safely possible as transmission is overheating. Was stuck on side of road for 30 minutes after stopping vehicle and shutting off before could start and complete drive to work. Afraid to drive vehicle now as the transmission had been having issues before that. Clutch was replaced once already and is included in the Ford transmission class action.

- Denver, CO, USA

The transmission in my vehicle is a dps6 duel clutch transmission made by Ford. It has been pulling codes for fork position a I have taken it to a Ford dealership for repair 2 times in three weeks last time I got vehicle back it pulled 4 transmission codes within 1 hour of getting car back and now will not shift out of 1st gear and when it does and you come to a complete stop you have to turn the car off for 15 minutes before you can drive forward again. I have contacted the dealership about it they said they have done everything Ford has told them to do, I have called Ford Motor Company and complained and they have done nothing. My vehicle is unsafe for my child and I to be in. It has been parked and none running since 5/29/19.

- Monticello, IN, USA

11/13/17 my transmission stalled, making loud shudder noises and failed to accelerate. Ford replaced the tcm and reprogrammed the clutch. There was recall for safety latches on the doors to be replaced as well. 10/24/18 vehicle started and would cut off. Attempted to drive it but then the car died in the drive way. Had to have car towed. Replaced fuel pump module and gaskets. Total of $810.96 not including towing fee. The very same night I picked my car up after it being fixed a recall was issued for fuel pump module failure. Ford refused to refund my money and insisted that since the fuel pump was not affected it was not related. I had to go back to Ford 10/3018 to have fuel vapor and seals replaced. So 2/3 parts needed replacing of which cost me. 5/4/19 I was driving down the road and my transmission went out. The car would not accelerate, brake or downshift. I was stuck at 60mph. I had to allow the car to coast home. Had to have it towed three sepearte times during this event. My car was still under warranty and powertrain includes all internally lubed parts. Ford told me that the one specific part that needed replacing inside my transmission, which is internally lubed was not covered. This repair including towing cost me $2,400 now there is another 2 recalls out on my very car for tcm/ transmission replace/shudder. This has been the most dangerous car I've ever owned. Every time I turn around I'm shelling out hundreds and now thousands of dollars for a car I am still paying on.

- Clayton, NC, USA

The transmission and clutch have been defective since purchasing the car. Transmission was worked on under warranty but continues to be sluggish and unreliable especially when trying to move forward after a complete stop. Vehicle jerks and shutters. Clutch has now gone out per the dealer and Ford refuses to take responsibility for this known defect. Car is undriveable at no fault of ours. Filed a case with Ford and was told that our only recourse was if nhsta put out a new recall or extended warranty to allow for additional owners to have vehicles repaired at Ford's expense. We have contacted multiple non-Ford repair shops who refuse to work on this make/model/year due to the known issues with transmission and clutch.

- Redford, MI, USA

I am the single owner of my 2012 Ford Focus. I only have 54K miles on the vehicle but it shudders, jerks and feels like it falls out of gear at times. It has behaved this way since I have owned it. I thought that is just the way it was. I am now very concerned about the these transmission problems as my son now drives the vehicle.

- Bettendorf, IA, USA

The cars transmission is out of wack. It does not shift or accelerate properly.

- Malone, NY, USA

The automatic transmission shudders/vibrates when taking off. I took the vehicle to the service department and they stated that the warranty has expired. I understand that most of the Ford Focus and fiestas have this problem for many years.

- Utuado, PR, USA

Transmission excessive shudder, ,,pulling into traffic you dont know if car will stall or go when accelerator is pushed, ,bought car for my daughter, ,,Ford should be ashamed

- Richmond, MO, USA

Complaint #1 the car overheated during a trip on the highway, had to detour...a hose was spewing water have a picture..I only had the car for 2 or 3 days!! complaint #2 very serious, while driving 65 mph on a highway. The car jerked very hard and then lost power.there was no room to pull over, it was grass and a slight ditch, late at night no street lamps...the car would not start the fuel left to E was 78 miles.I called road side assistance...semi truck swerved to miss us and every other semi and vehicle had to cross over the yellow lines to avoid smashing into the stalled car.my daughter and I sitting in the vehicle, the hour was 11:00 pm. Complaint #3 the car sputters into gear taking off.. by the way it was a one lane highway. Far from any town..

- Pratt, KS, USA

My 2012 Ford Focus with dual clutch, dps-6 transmission has on multiple occasions unclutched the transmission while attempting to accelerate from a stop to make a left turn across a busy road. The unexpected lack of acceleration due to the transmission failing to transmit power to the wheels has nearly caused my wife and I to be hit by oncoming traffic despite starting the turn with adequate room to cross traffic and accelerate. Thankfully, adequate space and reaction by oncoming drivers has prevented a wreck. Ford has, on multiple occasions, flashed the computer and replaced parts and did extend the warranty on the transmission slightly. However, the transmission is slightly now out of warranty and continues to have the same problems with failing to accelerate and then violently slamming into gear. Ford has refused to cover further repair of the defective transmission despite clear evidence of the continued defectiveness of the transmission.

- Longs, SC, USA

While driving car jerking, RPM going high, speed slowing down. Warning transmission hot pull over as soon as possible. After sitting on side of road for 30 minutes (car said to do so for 8 minutes) car didn't want to crank, reverse not working and few miles down the road warning again, entire time sputtering and jerking. Very unsafe in traffic and almost rear ended several times due to the vehicle acting awful. This first happened on major 4 lane hwy and again on secondary hwy. After checking on line it states it may be a volunteer recall at Ford. After reading more into it found out Ford does not want to claim problems with transmission although there are over 2600 complaints. Guessing it will take an accident and law suit to make them wake up at Ford. There has been memo's from Ford but they are now saying nope didn't happen. If something happens to my child while driving this rest assure I will be going after Ford. Can't afford to trade it off and sending him to college. Now car is not wanting to crank up and run after sitting several hours. Finally cranked and still jerking and loosing speed with out warning. Almost in wreck again.

- Water Valley, MS, USA

My 2012 Ford Focus sel has an issue where a yellow icon will come up on the dash then display another icon saying that there is a steering assist malfunction and that service is needed. The steering wheel will not move and literally takes all of your power to get it to move. After several times of turning the car on and off it will work but always comes up with that icon again. This has even happened while I was driving! this is a major safety issue! I am not trying to die while I drive my car down the road. Ford also replaced the transmission on my car about a year ago for a transmission recall after the car would shutter when going into first gear. Now, a year later the problem is happening again and just as bad. When my husband and I went to Ford they said that the warranty was up and that they couldn't help me. It was either hit the road or pay $1,500 to replace it again! you're telling me that you put in a faulty replacement part and now expect me to pay out of my pocket to replace your mistake? that's hilarious!! when I turn left into my neighborhood while going across oncoming traffic, it's scary when my car shutters into first gear to the point where I stall in the middle of the road and almost get hit. Come on Ford, get your stuff together! if you truly care about the safety of your customers like you say that you do, then protect us. Fix your mess and don't put dangerous cars on the road. Also, when people come back and say they are having problems that have even led to death again I say, fix the issue.

- Draper, UT, USA

My 2012 Ford Focus is unsafe to drive because of the faulty dps6 transmission. The clutches in it have been replaced 3 times and it's slipping badly, again. Also, the transmission control module failed, and when it did, I was stuck in the middle of the freeway without the ability to move my vehicle. I no longer have warranty coverage for the expensive repairs and I'm stuck with an unsafe lemon. The transmission continues to fail, even after the clutches are replaced, because it is a flawed design that won't work properly. I've only been able to drive the car approx. 50K miles, each time the clutches have been replaced, until it starts slipping badly, again. Even when the clutches aren't slipping badly, the car does not operate as it should. I've almost been involved in traffic collisions multiple times because of it, and Ford still refuses to accept responsibility for their flawed product. There was a recall for the tcm, but not for the transmission. It's unacceptable for Ford to not take complete ownership of this serious safety issue, and I appeal to you for assistance.

- St. George, UT, USA

Ford transmission dps6 clutch shudder. I've taken my car to the Ford dealership for regular oil changes since I purchased the vehicle. Numerous times I've complained to them that the clutch shudders and the extended warranty of the input shaft seals needed to be replaced. Each time they told me it was fine. Now that the 100K mile warranty is up (I now have 125K miles), they want to charge me $2.5K to replace the clutch. All because these seals have been bad and wasn't replaced when the warranty was valid. When accelerating from a stop, I have loss of power and is dangerous when voiding to oncoming traffic. I've called Ford and they will not perform the repair themselves stating too many miles and out of warranty. The shudder is intermittent and makes me scared to drive my vehicle now. Ford knows this is a failed part and simply will not cover the work. This should have been replaced under warranty when I first brought up this issue, thus saving this more costly repair shortly after. I even notified the dealership during the July 11-19 window when dealers were "secretly" told to fix these issues. The dealer had my vehicle in their shop from 7/21-7-29 just to confirm the suspicion I've had for 3+ years. I had to pay for the "diagnostic" as well to confirm this. I am now scared of this company and this vehicle. I still have 15mo of payments left.

- Henderson, NV, USA

This Focus has a transmission problem. The car stutters and does not reliably shift. Ford has attempted to send letters to trade the car in for penny's but I cannot afford a new or used vehicle.

- Pikesville, MD, USA

Since owning my 2012 Ford Focus, I have had multiple transmission problems.on three separate times the car had transmission malfunctions that caused near miss situations of being rear ended cause of my abrupt change of speed.one time the car would not go faster than 10 mph, another time it was 20mph max, and one time it didn't move at all.my children were in the back seat on two of those occasions.luckily no injuries resulted from this but nearly did cause accidents.one time the dealership covered the cost of repair, second time the dealership covered part of the cost, the third time I was told that I had to pay for the whole $7000 myself.after the replacement a few months later the transmission still acts up by slipping stuttering and jerking.this current problem is very frustrating.Ford knowing that the problem was there continued to manufacture and sell these Ford Focus and fiesta models without concern for the safety of people.

- Hopkins, MN, USA