Purchased vehicle in June 9th 2012, after a week of driving I noticed a vibration when the car was shifting from a dead stop to second or even sometimes into third gear and reported this to bill knight Ford. Service manager went with myself and wife for a test drive and said this was normal and if it persisted bring it back and they would try and resolved the problem. We took this back time and time again and was told Ford was working on this problem, finally I insisted that this problem be repaired. I took my car in and bill knight replaced the clutch and this resolved the problem for about a month, when the problem came back it was much worse and it effected my gas mileage and the vibration turned into a heavy shutter at times. My wife started getting headaches and with her having surgery on her neck I started wondering if the Ford Focus was giving her the problem. I suggested this to the service advisor and he just did not even write this down. My wife has had 2 epidural since the first repair and I have talked with the service manager and sales manager about this problem. The sales manager wants me to trade the car in but I think this car should be repaired with a new warranty on the drive train or I be given a new car to replace the defected one. Ford should also pay for any and all of my wife's medical bills including pain and suffering, and my lost time from work while she was incapacitated. I really think bill knight Ford should be put on notice for selling cars that they had prior knowledge that were defective.

- Sand Springs, OK, USA

I have been having transmission issues with my 2012 Ford Focus. We purchased the car brand new off the lot it had 4 miles on it when purchased. Not even a year after purchase we started having issues with the gears not wanting to shift properly. We sent car to dealership for repair. It was fixed for a while up until recently and we have been trying to get it fixed since. I got into a wreck because my car bogged out at a redlight causing me to get stuck under a redlight and being hit while occupying the road. My car has been at dealership ever since. They called us about one week after the wreck to let me know that the recall for the transmission module had been fixed and they drove it and everything checked out fine. So my husband goes and gets the car and it breaks down on him not far from leaving the dealership. The car just completely quit shifting and bogged out and RPM shot up way high. He had to leave on the side of the road. So here goes trip 3 back to dealership for repairs for the same thing that has supposed to had been fixed. Why has the government issued a recall on the transmission for these cars. They are not safe to drive. Something needs to be done.

- Tallassee, AL, USA

The vehicle has had issues with the transmission for the past couple years. They started around 28,000 miles. It has been to the dealership 4 times for repairs, including fixing internal components and replacing seals. Today I took it again and was told that the clutch assembly has to be replaced and there is a 3 month wait for the necessary parts. The vehicle jerks and sputters when accelerating and has difficulty shifting in low gears in particular. This creates an unpleasant and potentially dangerous driving experience for all involved. After researching today I understand this has been a known issue with this model for years and there has still not been a recall, although there is a class action lawsuit. I find it absurd that my repeated trips to the dealer for repair have only provided for temporary, cosmetic improvements while leaving the known defect in place and that now that they are actively acknowledging the larger problem there is a 3 month wait to have the proper repair performed.

- Spokane, WA, USA

Since purchased new, every 15K-20K transmission failure. 5X changes, now at 85K same issue, transmission jerks hard, doesn't shift. In addition, even with the extended warranty, they are claiming part of the clutch system is not actually covered only a portion of it.

- Staten Island, NY, USA

The transmission on my vehicle has failed multiple times while driving the vehicle. While driving at idle speeds, the car shakes. The transmission failed while I was turning in an intersection and stalled. It then lurched forward and continued to function in a lurching and jerky manner. Just yesterday, I could not slow the car while traveling at 50 mph, despite pressing the brakes, due to the erratic behavior of the transmission. This lurching, jerking, erratic behavior is extremely dangerous and could potentially be deadly. I have had the transmission worked on a total of three times. Each time, the dealership told me that the problem would be fixed. This is highly irresponsible for Ford to ignore this issue and continue to put customers in harms way. This is an inappropriate way to handle a life-threatening issue.

- Austin, TX, USA

Happening intermittently after a complete stop, highway city and residential roadways the transmission exhibits what appears to be slippage causing a delay of the vehicle to move and accelerate in a manner that I would consider to be safe. This behavior goes back to 06/2012 at that time my transmission clutches were replaced and now again the same problem is happening. After taking the vehicle in for service on 02/01/2016 I made the dealership rep aware and was told it would be looked into. After picking up my vehicle I was told that the "transmission was operating normally at this time" I was also told that Ford has an acceptable amount of slippage considered acceptable and my vehicle was considered "normal" I again explained that this defect occurred intermittently so a tech was not likely to encounter it in a test drive. I do consider this behavior a safety concern and this is the reason that I am filing this report.

- Sunrise, FL, USA

The contact owns a 2012 Ford Focus. While driving 35 mph, the engine light illuminated that the transmission was hot. The vehicle was taken to a dealer where it was diagnosed that a faulty seal in the transmission needed to be replaced. The vehicle was repaired. In addition, when the vehicle was parked on a hill, it drifted in reverse. The vehicle was repaired twice for the same failure; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 59,324. Updated 04/26/16 updated 09/06/16

- Moraga, CA, USA

Power-shift 6 speed transmission. Erratic clutch changes, grinding, hesitation, unwanted gear changes is heavy traffic lower gas mileage. After 3 software updates (January 2013, December 2014, August 2014, Nov 2015), and a parts clutch replacement (December 2014), the car still does not run properly. Car worked fine for a few days, then went back to the same problem. Ford admits that the Focus clutch assembly is defective and on 12 November, 2015, Ford agreed to replace it. However, I am in the 10th week of waiting, and still no clutch. I must use my vehicle and it is getting worse every week. Ford says there is no recall, only a software update. I have noticed that the internet is filled with other Focus owners with the same problem. Even the mechanics at my Ford dealer feel the cars are getting more dangerous as they age. My wife is afraid to drive the car and I have begun to use the manual shift option instead of the drive option.

- Baltimore, MD, USA

My car has been shuttering and jerking and shaking does not shift into gears and the car dropped and will accelerate by its self. This is an ongoing issue since I bought the car in 2014

- Philadelphia, PA, USA

I have taken my car in for service 16-18 times for problems with the sync and the transmission since I bought this car. I have had both the sync module and the transmission module reset repeatedly and finally replaced. I have had the clutch replaced twice in two years. The worse incident and the reason for the second clutch was because the car's transmission failed completely while I was driving approx. 45 miles an hour down a very busy two lane city road. I was able to pull over, turn off the car and restart the car and got about 3 miles from home and it failed again. I was literally in the turning lane for my subdivision and it failed again. I had to have the car towed from my house. I was lucky I was not involved in an accident. Ford refused to buy back my car when I requested it. I have copies of my service records as does Cherokee Lincoln Ford of alpharetta, ga.

- Johns Creek, GA, USA

The contact owns a 2012 Ford Focus. While driving various speeds, the transmission began to hesitate in a jerking motion and the vehicle stalled without warning. After waiting ten minutes, the vehicle restarted and resumed normal operation. The vehicle was repaired under the manufacturer's customer satisfaction program where the transmission control module was replaced; however, the transmission continued to exhibit hesitation after the remedy was performed. The contact mentioned that the rear exterior passenger side door failed to unlock until after numerous attempts. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 45,000. Updated 04/08/16 the consumer on a regular basis, while the vehicle was running, passenger had a difficult time exiting the vehicle. The door locks were difficult to unlock. The consumer had to press the door lock repeatedly before they would unlock. The consumer also stated the vehicle would stall at times at intersections. Updated 04/14/16

- Afton, NY, USA

The contact owns a 2012 Ford Focus. The contact stated that the vehicle began to decelerate unexpectedly while driving on the interstate at 65 mph. The vehicle was taken to the dealer where it was diagnosed that the vehicle was safe to drive. Days after the failure, the key was inserted in the ignition and the transmission malfunction and check engine warning indicators illuminated. The vehicle was not returned to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 84,000. Updated 04/20/16

- Las Angeles, CA, USA

The contact owns a 2012 Ford Focus. The contact stated that there was a random failure in which the various instrument cluster gauges flashed and the vehicle stalled. The vehicle was taken to a dealer more than five times, but they could not duplicate or remedy the failure. The manufacturer was notified and provided no solution to the dealer for months. The vehicle was not repaired. The approximate failure mileage was 10,000.

- Burbank, IL, USA

Clutch slipping; 60200 miles on the car. Clutch is slipping as was confirmed by my mechanic. The clutch has to replaced and Ford will not fix it. No reason the clutch should need to be replaced this soon. I have had other manual vehicles where the clutch lasted 150K or even 190K miles. Clearly a faulty design and or product. Buyer beware

- Clifton, VA, USA

Transmission shutters and slips when hot or when going up steep hills. Transmission will not downshift when pressing harder on gas pedal.

- Zebulon, NC, USA

Since September 2014, the transmission has shuddlers, and shakes violenly, while the vehicle accelerates, deaccelerates or even in reverse. The transmission is extremely loud while the vehicle is either drive or reverse as well. My vehicle has been taken to four different Ford dealers at five different for this issue and yet this problem has not repaired. Since September 2014 to present the vehicle issues has worsen by increased excessive noise levels and the drivability as well.

- Kalamazoo, MI, USA

Transmission is erratic, you do not know what it might do. It has a shuttering sound coming from underneath the vehicle when going 20-40 miles per hour. Drivers side window does not open and have 'information' light is on for low pressure on tires and aren't currently low. Brakes are making a growling noise when coming to a stop.

- Poplar Grove, IL, USA

I purchased my car in June 2012. I have had to replace the clutch three times due to issues. I have had to have the roof liner reinstalled as it had come loose. Now, only a month after the $700 repair for the roof, I am now told to pay $950 to repair my brake booster which as broken and messed up the primary shaft. My car has less than 30,000 miles on it and is only 3.5 years old, yet seems to be falling apart now that it is out of warranty. I asked if I had done anything to cause the brake booster to fail, and was told "no, it is just a mechanical failure, " that I have to pay for because it is out of warranty. I was also told that there was no way that the mechanics could have seen the issue, even though it mysteriously started less than 2 weeks after I had it in the shop for over a week. After getting the roof liner and clutch reinstalled I was told that they had also updated all of the software in my car. A little over a week later the check engine light came on as I was stopped at a red light. I thought it was a software glitch as the light turned off when I started driving again. It happened once more about a week or so later, but it was at the same stoplight, so I thought it may be the particular angle of the car at that light or something, but resolved to take it in if it happened again. I was gone for 2 weeks for christmas break, then when I came back the low brake fluid light came on every time I was stopped for more than 30 seconds. I stopped driving my car until I could get it into the shop. So, with less than a month of driving my car since it was last in the shop, apparently $950 in damage was done that, while not my fault "could not have been avoided" and is something I have to pay for if I want my car to be safe to drive.

- Hanover, MD, USA

I am having issues with the transmission in my vehicle. It has been in the shop 30 days now waiting to have it's 3rd transmission since birth. It has had two reprograms of the module as well. This car is unsafe and dangerous to drive. It shudders and shifts terribly. It seems to want to start in third or fourth gear many times, exposing me to danger when pulling out into the highway. This car needs to be bought back. I had the trans replaced in Oct of 14 and it made it a whole 14 months before needing to be replaced again. The regional customer service manager will not do anything but "expedite" parts that are already on backorder and the service manager at our dealership says are faulty anyway. Ford can't seem to make this work and I am paying the price. There are significant issues on this make of car by multiple owners. It's time they were forced to but these pieces of junk back.

- Beloit, WI, USA

Focus has been under many recalls and at Ford for repair multiple times for transmission. Every 6 months issues occur causing me to take back into Ford. Last couple weeks I noticed intermittently, when I take foot off accelorator, rpms continue to increase, and car does not slow down, causing me to pump breaks multiple times to be able to stop. Yesterday during a snow storm, I again took foor off accelerator, this time the car again would still continue to drive without my control, causing me to spin out, not once but three times. I did not get hit by other cars as everyone was going slow, but I did have to call into work as my car was not safe to drive. This is now a safety concern for my Focus, and myself, and my paycheck. Something has to give as Ford, has offered nothing but to keep bringing it back when issues occur. This is not appropriate customer service, and I feel there is a huge safety concern for my vehicle.

- Howell, MI, USA