Transmission is erratic, you do not know what it might do. It has a shuttering sound coming from underneath the vehicle when going 20-40 miles per hour. Drivers side window does not open and have 'information' light is on for low pressure on tires and aren't currently low. Brakes are making a growling noise when coming to a stop.

- Poplar Grove, IL, USA

I purchased my car in June 2012. I have had to replace the clutch three times due to issues. I have had to have the roof liner reinstalled as it had come loose. Now, only a month after the $700 repair for the roof, I am now told to pay $950 to repair my brake booster which as broken and messed up the primary shaft. My car has less than 30,000 miles on it and is only 3.5 years old, yet seems to be falling apart now that it is out of warranty. I asked if I had done anything to cause the brake booster to fail, and was told "no, it is just a mechanical failure, " that I have to pay for because it is out of warranty. I was also told that there was no way that the mechanics could have seen the issue, even though it mysteriously started less than 2 weeks after I had it in the shop for over a week. After getting the roof liner and clutch reinstalled I was told that they had also updated all of the software in my car. A little over a week later the check engine light came on as I was stopped at a red light. I thought it was a software glitch as the light turned off when I started driving again. It happened once more about a week or so later, but it was at the same stoplight, so I thought it may be the particular angle of the car at that light or something, but resolved to take it in if it happened again. I was gone for 2 weeks for christmas break, then when I came back the low brake fluid light came on every time I was stopped for more than 30 seconds. I stopped driving my car until I could get it into the shop. So, with less than a month of driving my car since it was last in the shop, apparently $950 in damage was done that, while not my fault "could not have been avoided" and is something I have to pay for if I want my car to be safe to drive.

- Hanover, MD, USA

I am having issues with the transmission in my vehicle. It has been in the shop 30 days now waiting to have it's 3rd transmission since birth. It has had two reprograms of the module as well. This car is unsafe and dangerous to drive. It shudders and shifts terribly. It seems to want to start in third or fourth gear many times, exposing me to danger when pulling out into the highway. This car needs to be bought back. I had the trans replaced in Oct of 14 and it made it a whole 14 months before needing to be replaced again. The regional customer service manager will not do anything but "expedite" parts that are already on backorder and the service manager at our dealership says are faulty anyway. Ford can't seem to make this work and I am paying the price. There are significant issues on this make of car by multiple owners. It's time they were forced to but these pieces of junk back.

- Beloit, WI, USA

Focus has been under many recalls and at Ford for repair multiple times for transmission. Every 6 months issues occur causing me to take back into Ford. Last couple weeks I noticed intermittently, when I take foot off accelorator, rpms continue to increase, and car does not slow down, causing me to pump breaks multiple times to be able to stop. Yesterday during a snow storm, I again took foor off accelerator, this time the car again would still continue to drive without my control, causing me to spin out, not once but three times. I did not get hit by other cars as everyone was going slow, but I did have to call into work as my car was not safe to drive. This is now a safety concern for my Focus, and myself, and my paycheck. Something has to give as Ford, has offered nothing but to keep bringing it back when issues occur. This is not appropriate customer service, and I feel there is a huge safety concern for my vehicle.

- Howell, MI, USA

I can spend the remainder of my day regurgitating all the issues those that have proceeded me have detailed or say this. I purchased the 2012 Ford Focus titanium (with everything) it's a great car on the inside and the engine for a 4 cylinder kicks @$$ since 2012 it has had major repair or replacement (not just software updates X3) 4 times.... that's right 4 major transmission issues, 1 new transmission and several rebuilds. This transmission issue will ensure I never buy a Ford again...!!!! final straw christmas 2015 driving down the street looking at the lights enjoying the cold weather, holidays, etc. Car slams (I mean literally we were thrown forward and our seat-belts locked in place) and the awesome sync screen displayed "seek immediate transmission repair"... family and I spent the remainder of the christmas holiday in a rental. Only to be told "glad that did not happen to ya on the highway huh, it was only the transmission control unit that needed to be replaced" imagine what would have happened if I had been at speed on the highway!!! wtf?

- Austin, TX, USA

I purchased a 2012 Focus in 2012 in dallas with 7,000 miles on it. Since the very beginning the transmission shutters upon leaving a red light. I took it back and Ford told me it was normal for that model until they came up with a new transmission programming. It was very alarming. I have taken the car to Ford 4 times for the same issue that seemed to be getting worse. Then in March 2015 they came up with the computer reprogramming for the transmission. I took it another 3 times for them to finally decide to reprogram it on my car although it was a recall. Finally, when we thought this would solve the problem, the transmission stopped working the week that they performed the update. Now they are quoting us with $2,200 for a new clutch to be put in a faulty transmission by design. There are several class action lawsuits out there for that transmission. They also told us it was not under warranty. They supposedly sent a "customer satisfaction program" for the clutch in August 2014 to fix the issue that now hit us due to their faulty transmission. However, this letter was never sent to us. We have received every single letter from them but that one and now the car is over the 100,000 mile limit of that customer satisfaction program. We would think that upon our 7 visits for that issue that someone in service would have mentioned that they can fix it for free. Ford has been in complete denial of this transmission issue and will not fix the safety issue that they created although they had the chance to at more than one occasion. The car is no longer operable past first gear and 15mph. 7 visits in which they ignored the danger that we were presenting them...while they perfectly knew a recall was available for it.

- Santa Fe, NM, USA

I purchased a 2012 Ford Focus sel last year. I have had continuous problems with the transmission since purchasing this vehicle. When taking off (shifting from 1st to 2nd gear), the transmission makes a shuddering noise, the vehicle fails to accelerate, and the car bounces as it struggles to shift gears. I believe this problem is well known to Ford since numerous consumer websites have customers with similar complaints. Soon after purchase, I had it back in the service department. I had a technician drive around with me. The technician stated that everything was normal and that the clutch plate just gets dirty by too "gingerly" accelerating. He walked me through how to power brake (holding down the brake, flooring the gas pedal, and then releasing the brake to quickly accelerate through the first 3 gears). This appeared to help for a day or two, but I find it hard to believe that this is the solution for a $12,000 certified pre-owned vehicle that I purchased. I recently received a recall notice claiming that the tcm software needed to be updated and that the transmission warranty would be extended. I had this upgrade completed with no improvement to the situation. The technician that I spoke with said the upgrade will probably not help the shuttering. He suggested again that I give it more gas when accelerating. He said something about it being similar to a stick shift stalling when not enough gas is applied. This does not work. I give it more gas to no avail. I have also recently seen where a class action suit against Ford for similar complaints from customers. My 17 year old daughter frequently drives this vehicle and I feel it is a safety issue that needs prompt attention. I have been a loyal Ford customer for many year. Please let me know what resolution you have for my complaint.

- Huber Heights, OH, USA

Powter train tcm module; replaced on 8/4/15 with 49427 miles. Vehicle would not shift out of gear. Along with hesitation while driving in residential area. Vehicle was brought to Ford dealership and the tcm was found defective. Module was replaced and programmed to latest "standards".on 1/4/2015 power train tcm module replaced with 55488 miles. Car worked fine the day prior then would not start the following morning in garage. Removed battery and had it tested at auto store and it tested good. Vehicle had to be jumped to start. Then warning came on dash showed transmission failure have service. Brought vehicle to Ford dealership and found that tcm module was bad. Service dept also stated that the battery would have to be replaced due to bad cell. The battery was tested earlier in the week and found to be properly charged. Ok'd the battery replacement then was notified the starter was now bad. Service attendant did not directly admit to the tcm module causing these other issues but advised to keep all receipts due to class action against Ford. Attendant also stated that some vehicles have had the tcm replaced 3-5 times. Warranty has only been extended to 100,00 miles

- Largo, FL, USA

The car just starts making a grinding noise and the gears slip out of place

- Thomasville, NC, USA

Tcm failure, uphill assist failure, no start.

- Carlsbad, CA, USA

My issues with this car started the day I drove it off the lot and have not stopped. There was an issue with the fan that made my engine sound like it was chewing rocks whenever the air/heat was on - this has been fixed. I bought the car brand new and from day one it has been grinding, shuddering and not shifting smoothly. I've had issues with the RPM's skyrocketing when I'm slowing down and the RPM's skyrocketing when I'm trying to accelerate but the car isn't moving. I've had the car feel like it's completely lost power while in stop and go traffic then "wake up" and lurch forward...my transmission has been replaced once, my clutch replaced twice. Once I've been told it's a figment of my imagination and once I was told that I need to learn how to drive the car. The clutch I have now is the same one being used in the 2015 Focus's, and though it's "better", it's still off...it's just off so sporadically that I can't bring it in because I don't want to be told it's all in my head again. This car is not safe. It is not a car that I'm comfortable passing on to my child when she starts driving next year and it's not a car that I would drive day to day if I had to drive rush hour traffic. It's too bad, too, because the design of the car is wonderful - it's comfortable, it's got the right set up, but the most important part of the vehicle is dangerous and doesn't operate properly.

- Carver, MN, USA

The contact owns a 2012 Ford Focus. The contact stated that the vehicle was taken to the dealer for a manufacturer's recall for the clutch and transmission, which did not provide a permanent remedy to repair the condition of the vehicle. The vehicle was taken to the dealer more than five times before notification of the manufacturers recalls and they had not been able to replicate the failure and provide a repair solution after several repairs. The contact continued to experience the clutch failing to change over into third gear and the vehicle had a strong hesitation. The vehicle also randomly stalled and the contact had to make several attempts to get the vehicle to restart. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.

- Hastings, FL, USA

Car has continuously shuddered when trying to shift between gears. At times the car will almost come to a complete stop as if it can not find what gear it needs to be in to move forward. Happens in all scenarios, cold weather, warm weather, and at all speeds. More recently car has failed to start and shudders have become more violent when driving.

- Somerset, NJ, USA

Parking aid malfunction error: While driving 65 mph on a 3 lane hwy, the parking aid malfunction error appeared which caused the car to completely shutdown. Fortunately I was able to coast to the side of the road with no power steering, no power brakes without engine power. Pam message kept appearing and car would not start. Vehicle had to be towed to dealer. Ford is aware of this problem and fixed the vehicle under warranty via tsb# 15-0101 3068 W40. Ford even extended the warranty for the transmission control module to 10 years 150,000 miles. To have a car completely shutdown while driving 65mph on a 3 lane highway is very dangerous and life threatening. Especially on a highway with cars whizzing by at 60-70 mph. Why isn't this tcm problem under recall" does someone have to be killed before any action is taken"

- Downingtown, PA, USA

I purchased my 2012 Ford Focus on Sept. 25, 2012. I have had problems with the transmission and clutch ever since purchasing. On 7/16/13 Ford performed a computer adjustment on the transmission. On 7/9/14 Ford installed a new clutch in the car. On 9/17/15 they reprogrammed the transmission. Ford claims that the problems with shuttering on acceleration are normal operations for the car. They have also extended the warranty on the transmission because "on your vehicle, it may be possible for the powershift 6-speed automatic transmission to exhibit excessive transmission clutch shudder during light acceleration. This condition may be caused by fluid contamination of the clutch due to leaking transmission seals." They extended the warranty on the car to a 7 year 100,000 mile warranty for the transmission only. On 12-11-15 I was driving my car on very busy four lane road. I came to a stop at a red light, while attempting to turn left. When I tried to accelerate from the red light my car would not shift from first to second gear. The car would only accelerate to around 15 mph, the speed on the road was 45 mph. Once I hit 15 mph the engine would just rev but the car would not accelerate or shift gears. I had to stop in the middle of the left lane and turn off the vehicle. After restarting the vehicle, it would shift from first to second gear with heavy shuddering. Upon taking my car to Ford for the 4th time they said that the clutch failed and that they needed a new clutch. This will be the second new clutch that that they have put on the car. The car currently has about 22,000 miles. This vehicle is unsafe to drive and Ford is unable to find an appropriate fix for the problem. They are aware of the problems and have extended the warranty on the car but are not able to correct this issue. This car should be recalled due to the transmission issues.

- Naperville, IL, USA

The automatic clutch shutter, slips, and causes a very jerky ride. Transmission does not seem to be in the right gear a lot of the time.

- Derby, NY, USA

I continue to have transmission problems and I'm concerned that the problem involves other systems. I feel their needs to a complete recall on the powertrain and also an extended warranty offered.

- Folsom, CA, USA

Transmission problems that Ford would never address! first problem occurred at 5,000 miles when the car would shut down by itself when trying to accelerate. The car would lose power then the engine would shut off and the instrument panel lights would light up. When you crank the car back up it was as if nothing happened. Took it to the Ford dealership and left it for a period of 25 days and they were unable to detect any problems. Nothing was done to correct this problem and the dealership said that it was a normal thing. Basically they blew smoke up my a** about it just so I would stop harassing them about it. They were not even concerned by the fact that this is a major safety issue and that it could have put my life in jeopardy. This problem still occurred but less frequently.

- Greenville, MS, USA

Second problem was at 45,000 miles when the transmission control module (tcm) malfunctioned. The car lost all power while riding down the road and left me stranded in the middle of the highway. The car would not shift into park and was stuck in drive. I could not get the key out or attempt to crank it because the transmission was stuck in drive. I immediately called the Ford dealership and they told me that I had to get it towed and they would not tow the vehicle to the dealership and it would be at least two weeks before they could diagnose the problem. They ended up replacing the tcm module and I received the car back after 4 weeks.

- Greenville, MS, USA

Transmission/ clutch has always given us problems. We have been in for repairs more times then I can count for seals on the clutch, reprogramming after reprogramming and replacing the clutch itself. It still shudders lurches and does not drive safely. I have tried to get help and given up a thousand times over the three years I have owned the car. Thank god it hasn't gotten me killed yet. Clutch gave out again the other day and it buck and jerked harder than it ever has. I pulled out in front of someone and could not accelerate for a whole 1 min. Was getting ready with my flashers to pull over then it bucked and rolled enough to get to my house... I'm now past the Ford extended warranty... $1700 quote from the dealer to replace a defective part that will most likely fail again within the year. How can they continue to try and cover up this issue??

- Austin, TX, USA