10.0

really awful
Crashes / Fires:
30 / 3
Injuries / Deaths:
15 / 2
Average Mileage:
59,417 miles

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« Read the previous 20 complaints

problem #1208

Feb 162022

Focus

  • miles
For the past few months there has been a grinding type sound when shifting down to third. Then It went to shifting up to second and it doesnt want to shift out of second without jumping forward.

- Hartstown, PA, USA

problem #1207

Feb 162022

Focus

  • miles
When i got to accelerate car will rev to high rpms and when i let go of the gas pedal it will shift to nxt gear then do it again, i have to let go of the gas pedal for it to shift correctly

- Bear, DE, USA

problem #1206

Jan 312022

Focus

  • 118,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond while in reverse. The contact stated no warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the transmission replaced; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.

- Wichita, KS, USA

problem #1205

Jan 242022

Focus

  • miles
was driving down the highway at 65 mph and went to accelerate and the transmission dropped out of gear and would not catch could not accelerate all you could hear is car reving in rpm was almost in a accident no warning light came on. Just driving regular speed the car the car with not shift properly and just Rev up in rpm and warning light will come on saying transmission hot pull over and transmission malfunction. When you take off from sitting still it will jerk and take forever to get up to speed.

- Ionia, MI, USA

problem #1204

Feb 192015

Focus

  • 25,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while attempting to accelerate at various speeds, the vehicle would shudder and shake, the check engine light would illuminate, and the clutch would become stuck. The vehicle was taken to the local dealer who diagnosed that the clutch needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The contact indicated that the clutch was previously replaced on three separate occasions. The failure mileage was 25,000.

- Valparaiso, IN, USA

problem #1203

Jan 102022

Focus

  • 149,929 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission warning message was displayed. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The failure recurred. Additionally, the vehicle was unable to reverse. The vehicle was taken back to the dealer. The dealer diagnosed that the failure was related to a Customer Satisfaction Program Campaign Number: 14M02 (Transmission Control Module Extended Warranty Coverage) associated with the VIN; however, the warranty coverage had expired. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 149,929.

- Matthews, NC, USA

problem #1202

Oct 152021

Focus 4-cyl

  • 105,000 miles
The contact owns a 2012 Ford Focus. The contact stated while driving 30 MPH and depressing the accelerator pedal, the RPM would rise however, the vehicle would decelerate. The contact stated the transmission fault warning light was illuminated. The contact turned off the vehicle for 5 minutes before restarting and driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission and clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 105,000.

- Los Angeles, CA, USA

problem #1201

Dec 202021

Focus

  • miles
Transmission slips and car shudders when gears shift. Car stalls slightly when moving forward.

- Wakefield, RI, USA

problem #1200

Nov 292021

Focus

  • 79,950 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at 30-35 MPH, the vehicle inadvertently started shuddering. The check engine and other unknown warning lights illuminated. The contact veered to the side of the road and turned off the vehicle. The contact restarted the vehicle and drove; however, the vehicle was shuddering significantly and increasingly while driving. The vehicle was taken to the dealer who diagnosed that the transmission clutch and the TCM had failed. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The approximate failure mileage was 79,950.

- Sterling, VA, USA

problem #1199

Sep 282021

Focus

  • miles
While driving transmission seems to start to slip and then fails. Upon further research, found that there is a known issues with the TCM on vehicle. This issue came about while driving in traffic and could have caused an accident when the transmission stopped working if I was unable to get into a parking lot before it stopped working.

- David, KY, USA

problem #1198

Oct 082021

Focus

  • miles
The transmission fails to engage 2nd gear from time to time so it will start to go then go to neutral many times leaving you in the middle of intersections.

- Johnson City, KS, USA

problem #1197

Mar 272021

Focus

  • miles
Slow acceleration rough shifting in transmission E8 and E9 Code's detected on my OBD reader at auto zone

- Waterford, MI, USA

problem #1196

Jun 252021

Focus

  • miles
Loss of power on major highway. Could have been hit in the back because car just stopped moving. Dash board had lights flashing, no up hill movement, transmission check immediately, no shift, check engine it was lite up like a Christmas tree. I was scared I was going to get killed. transmission- yes, towed to Steet-Ponte Ford dealer, nothing wrong, no reps called, lights first appeared at that moment, took car home worked for one day and repeated the same problem. Took it back to the dealer and they replaced a part in the clutch and said if that didn't work a fork would have to be replaced for $1,500 also I had to pay for the first repair $300. Took it home worked for 3 days and is still sitting in drive way

- Whitesboro, NY, USA

problem #1195

Oct 172021

Focus

  • miles
I've already lost count of how many times I changed the transmission of this car and now I have to change it again. So I don-??t know what to do now Thank you

- Cumming , GA, USA

problem #1194

Sep 232021

Focus

  • miles
Before taking a cross country trip in July 2020 the vehicle was taken to a local Ford dealership and asked if there were any outstanding issues to do with the transmission or otherwise. The car was acting up some with shifting. They stated there was nothing and no issues. Of course they did not document this on the service ticket. On September 23, 2021 when pulling into a parking lot, a loud noise happened and warning lights (check engine and transmission reset) came on and then barely made it out of the path of the main road. Once in the parking lot, the car would not reverse. We managed to get the car pushed out of the way. Once the ignition was shut off, it took multiple attempts to restart, finally restarting in Neutral. The vehicle was towed to a different Ford dealership where we are told it's throwing codes related to the PCM Module for the transmission. After calling Ford Motor Company, we discovered the car was originally purchased in July 2011, so we are just outside of the 10 year extended warranty on this issues by a little over two months. We are the second owner and it only has about 90,100 miles, which is under the extended warranty mileage of 150,000. Ford Motor Company Customer Service has stated multiple times that I will get a call by a supervisor in one business day after I've asked to speak to a supervisor. I have yet to get a call back after a week and a half of trying. We have not had the car repaired as of yet since they won't call me back or escalate me to anyone.

- Williamsburg, VA, USA

problem #1193

Sep 292021

Focus

  • miles
Ok when I start the car and turn the key to on but I have to wait a second and during that second inside the engine it's like it sounds like when u change disc song on a jukebox and then when it does that then I could start the car but as of now nothing works or drives and barley bought it not even month ago from personal owner, but some advice and help please thank you.

- Arvin, CA, USA

problem #1192

Oct 292019

Focus 4-cyl

  • 95,000 miles
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle failed to accelerate as it was losing power. The contact stated that it felt like the vehicle was unable to shift gears. No warning lights were illuminated. The vehicle was taken to the dealer who stated an issue with the transmission and recall with the fuel tank. The contact stated that the PCM was updated to the latest calibration. The vehicle was serviced for NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The failure recurred a year later after the recall service. The vehicle was taken back to the dealer who stated that the clutch needed to be replaced. The manufacturer was notified of the failure and no assistance was offered as the extended warranty had expired. The failure mileage was approximately 95,000.

- Phoenix, AZ, USA

problem #1191

Sep 162021

Focus

  • miles
My car has been shuddering but nothing ever pops to sensor there-??s a problem. My car only has 109k miles on it. Serviced pretty regularly I think the transmission is going out and I have only had the car since November of 2019. If I would-??ve did my home work I would-??ve went with a Honda. Now my car won-??t reverse or go any faster than 15 mph

- Swansboro, NC, USA

problem #1190

Aug 242021

Focus

  • miles
Shift fork calibration not learner #P287B..Shift Fork A Position Circuit Range #P2832.. Shift Fork A Position Circuit #P2831

- Rochester , NH, USA

problem #1189

May 052021

Focus

  • miles
The transmission went bad and I had to replace the clutch, the car would not go in reverse and left me on a busy street, the car also will turn off if the gas in under 80 miles til empty

- San Antonio , TX, USA

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