10.0
really awful- Crashes / Fires:
- 18 / 8
- Injuries / Deaths:
- 11 / 1
- Average Mileage:
- 42,572 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have had absolutely nothing but problems with this car. Haven't been able to drive it for two years because it's problem after problem. First the transmission went out and we spent 3000 to fix it just for it to get home and start knocking in the engine. Now the car won't even turn over or even turn on. I've heard of so many recalls on this car and it's extremely unsafe and I'm too scared to even take it back in to fix it further because I do not feel safe driving this car. I've contacted Ford multiple times with absolutely no help. No one should buy this car at all.
- Eustace, TX, USA
The contact owns a 2014 Ford Focus. While driving approximately 50 mph, the transmission overheated and check engine warning indicators illuminated and the vehicle stalled. A message displayed on the instrument panel, indicating to wait five minutes to restart the vehicle. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code or reproduce the failure. The vehicle was not repaired. Joe myers Ford (located at 16634 northwest fwy, houston, tx 77040, (713) 766-3600) was contacted via telephone. The manufacturer was not contacted. The approximate failure mileage was 109,000.
- Sugarland, TX, USA
The contact owns a 2014 Ford Focus. While driving 60 mph, the vehicle stalled without warning. As a result, the vehicle was involved in a rear end collision. The driver was unable to exit the vehicle because the doors failed to open and was pulled out from the window. The driver sustained neck, back, stomach, leg, and knee injuries that required medical attention. The driver later died due to the injuries. A police report was filed. The vehicle was towed to sound Ford (located at 101 sw grady way, renton, wa 98057, (425) 235-1000), but the failure was not diagnosed or repaired. The body damage was repaired. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was not made aware of the failure. The approximate failure mileage was 27,000.
- Seattle, WA, USA
I took my car in for a recall a few months ago also mentioning that it has been saying it's overheating and they gave my car back saying nothing is wrong and now I've been driving with my newborn daughter and all of the sudden my car wouldn't go past 65 & then after it started working again my battery goes out I thought it was because the gas light had been on and so I called aaa and had someone come down they put in gas and got it started but to my dismay I wasn't even able to make it home seeing as how my car could barely accelerate and again it shut off at first I was driving on the freeway and when I slowed down to stop at a light my battery symbol went on and then the car shut off & after I got it working again it was working and then it slowed and would let me press the brakes anymore and since the. It won't start
- Palmdale, CA, USA
Vehicle stalls as if it has lost power. Engine light active. Transmission affected due to vehicle not accurately shifting gears (I.e. drive to reverse or vice versa)
- Bellevue, NE, USA
The contact owns a 2014 Ford Focus. While driving 70 mph, the vehicle decelerated and stalled without warning. In addition, the check engine indicator illuminated. The contact was able to restart the vehicle; however, it operated in limp mode. Varney Ford Inc (located at 237 moosehead trail, newport, me 04953, (888) 460-7356) was contacted and an appointment was scheduled to have the vehicle diagnosed on April 12, 2019. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was also made aware of the failure. The approximate failure mileage was 150,000.
- Etna, ME, USA
The contact owns a 2014 Ford Focus. While pulling out of the driveway, the vehicle hesitated without warning since 2015. The vehicle was taken to sentry Ford (4100 mystic valley pkwy, medford, MA 02155), but was not diagnosed or repaired. The dealer stated that the failure was common with that year, make, and model vehicle and they were working on a remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.
- Lynn, MA, USA
The contact owns a 2014 Ford Focus. While attempting to start the vehicle, it shuddered and stalled without warning. The vehicle was taken to norris Ford (901 merritt blvd, baltimore, md 21222, (888) 205-0310) where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified and advised the contact to call NHTSA to file a complaint. The failure mileage was 14,300.
- Baltimore, MD, USA
The contact owns a 2014 Ford Focus. While accelerating from a stop, the vehicle jerked, the engine revved, and the check engine indicator illuminated. The vehicle was taken to crossroads Ford of cary (877-830-1251, located at 2333 walnut St, cary, nc 27518) where it was determined that there was no recall. The manufacturer was made aware of the failure and stated that the dealer would be contacted. The contact was not called back. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000.
- Morrisville, NC, USA
Vehicle suddenly did not respond to acceleration on freeway. Sudden stop. Jittering and skaking upon accelation.
- Springville, UT, USA
The contact owns a 2014 Ford Focus. The contact was unable to start the vehicle and the check engine warning indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 46,000.
- Houston, TX, USA
Multiply safety recalls and I took to 2 different dealerships, but dealerships refused to do or to fix my car. Now my check engine light is on again. Code reader has 2 codes 1450 and 144A. Needs to be repaired, but dealership filed a false report stating the recalls were already done. It is not the case. The only recall that was done was for the door latches. The purse valve and fuel sensors still need to be fixed.
- Shawboro, NC, USA
While in motion, engine light illuminated which was diagnosed as a failing catalytic converter - possibly due to contamination. Ford Focus had received an evap purge valve related recall just a few days earlier which still needed to be completed. The recall replaced components as per guidance but did not do anything about the catalytic converter which likely failed as a result of a failure linked to the prior recall (evap purge valve). Many similar cases are to be found in forums online.
- San Antonio, TX, USA
I bought a 2014 Ford Focus back in June of 2018. I had to have the transmission fixed a few days later due to an open recall. After that I had no issues. October 2018 I found out about the most recent recall with the cpv and such. Since then, my car has not run good. It jerks, acts like it doesn't want to go, and my fuel reading is almost always wrong. I have two young children and am scared to drive my car. When I call my local dealership they tell me there's is no remedy available yet and to just keep it at under half a tank of gas. Which is stupid since I can't get an accurate fuel reading! I can fill it completely full, drive one mile, then suddenly be on 3/4 tank. That's is ridiculous.
- Rising Sun, IN, USA
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact called john greene Chrysler Dodge Jeep at 828-584-5337 (located at 910 jamestown rd, morganton, nc 28655) and was informed that the parts were not available. While accelerating from a stop, the vehicle stalled without warning. The same dealer was unable to diagnose the cause of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
- Morganton, NC, USA
The contact owns a 2014 Ford Focus. Within less than six months of purchasing the vehicle from autonation Ford (1400 interstate 20 w, arlington, tx 76017, 1-(817) 200-4503), it was included in NHTSA campaign number: 18V735000 (engine and engine cooling) and field service action number: 14M02 (transmission control module extended warranty coverage). The dealer had not verified if there would be an option for a loaner vehicle. The contact stated that the vehicle experienced reduced engine power. The contact stated that the vehicle was unable to be driven because it could stall at any moment. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was not available. VIN tool confirms parts not available.
- Arlington, TX, USA
The contact owns a 2014 Ford Focus. The contact stated that the vehicle stalled in the middle of traffic. The vehicle was pulled over to the road shoulder. After the contact added fuel to the vehicle, the body of the vehicle shook violently. Also, the vehicle accelerated on its own and the check engine indicator illuminated. The vehicle was taken to North side Ford (12300 san pedro ave, san antonio, tx 78216, (210) 525-9800) where it was diagnosed that the horn needed to be replaced and new tail lights were needed. The horn and tail lights were repaired, but not the power train and engine. The manufacturer was not made aware of the failures. The failure mileage was 86,514.
- San Antonio, TX, USA
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle suddenly shut off, erroneously shifted, and surged backwards while stopped. The vehicle was taken to crossroads Ford of wake forest (10101 capital blvd, wake forest, nc) where it was repaired per NHTSA campaign number: 18V735000(fuel system). After the contact retrieved the vehicle, the failure continued. The manufacturer was notified of the failure. The failure mileage was 95,000.
- Raleigh, NC, USA
The car turned completely off, engined light would come on and off, the car would stall and while driving on the interstate the acceleration didn't work and the car started moving backwards.
- Atlanta, GA, USA
- Strunk, KY, USA