10.0

really awful
Crashes / Fires:
18 / 8
Injuries / Deaths:
11 / 1
Average Mileage:
41,648 miles

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« Read the previous 20 complaints

problem #182

Dec 052018

Focus 4-cyl

  • 30,000 miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle jerked while driving on several occasions. The contact lost control of the vehicle during the failure. There were no warning indicators illuminated. The vehicle was taken to romeo Ford of kingston (128 NY-28, kingston, NY 12401, (845) 251-4077) where a new clutch was installed. The failure continued after the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000. Consumer stated description is wrong, she never lost control. Consumer cannot control heat and passenger side axle is rusted.

- Lake Katrine, NY, USA

problem #181

Dec 072018

Focus

  • miles
While driving on a highway my vehicle 2014 Ford Focus SE began to sputter. Continues to do so until I got in the street on my home and began going under 10 mph. Once I entered my home to put some items down before returning back out, I attempted to start my car. I noticed upon entry of my vehicle that my radio was on without my keys being in the ignition, also my driver door was still open. I attempted to start my vehicle but nothing happened, it didn't tick nor turn. What did happen though was my entire computer system began to cut on as if the vehicle had started and turned. Radio on, dashboard lights present and then cut off, alert for my low tire, trip timer began running. Then an error code regarding something in the lines of fuel. Wasn't quick enough to take a picture of the error message. When I removed my key and called my sister to inform her that I may need a ride for myself and my 6 year old daughter, the dashboard needles jumped vigorously. While sitting. In the vehicle again, the computer system opened up and my trip timer began running and the radio. Again without the keys in the ignition, they were in my lap. The entire night while my vehicle was stationary periodically my car would cut in and off, and engage without the keys in the ignition nor present near he car. Consequently, the constant running of the vehicle by it self ran the battery dead as well. Attempted to contact the Ford dealership, where I purchased the vehicle, and check service and the technician was very rude and continuously interrupted me. When questioning regarding and open recall, 18S32, and mentioning that not only did I call the nthsa number but I also read the recall regarding my vehicle serviceman became even more rude and even disconnected the call.

- Montgomery, AL, USA

problem #180

Apr 252018

Focus

  • 97,542 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle stalled without warning on several occasions and the "transmission failure, service engine soon" warning indicator illuminated. The vehicle was towed to the contact's residence in October of 2018. In addition, the gear shifter failed to shift into the drive position and smoke appeared underneath the hood on one occasion while driving various speeds. Morrie's minnetonka Ford (13400 wayzata blvd, minnetonka, Minnesota 55305, (952) 546-5441) was made aware of the failure and stated that there was no remedy for NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 97,542.

- Minneapolis, MN, USA

problem #179

Mar 092018

Focus

  • 44,000 miles
Extreme stalling problems driving on freeway and going on inclines. Car has heavy jerking at stop and go speeds. Transmission light came on asking to pull over and wait 6 minutes for overheating. 3 times in less than a year car has been to the shop

- Santa Paula, CA, USA

problem #178

Jan 012016

Focus

  • 36,000 miles
The contact owns a 2014 Ford Focus. While driving, the vehicle slowed down and the rpms suddenly increased, which caused the vehicle to speed up again. The contact took the vehicle to vista Ford Lincoln of oxnard (1501 auto center dr, oxnard, ca 93036, (805) 983-6511) and they re-calibrated the engine. The vehicle's performance improved, but the failure recurred and worsened. The vehicle was taken to another unknown Ford dealer and they replaced the transmission control module and the transmission clutch. After a couple of months, the failure recurred. The dealer stated that the transmission clutch needed to be replaced again. The dealer wanted to charge for the repair since it was no longer covered by the warranty. The failure mileage was 36,000.

- Thousand Oaks, CA, USA

problem #177

Nov 292018

Focus

  • miles
2014 Ford Focus. Consumer writes in regards to several safety recalls received on vehicle after purchase. The consumer stated the transmission would slip while traveling uphill with the cruise control activated, the headlights shut off, and the engine would knock.

- Whitehall, NY, USA

problem #176

Nov 022018

Focus

  • 14,000 miles
My Ford Focus 2114 keeps stalling at random while on the highway I needed it towed to jack madden Ford norwood mass 2 times but it has stalled and would eventually restart. They told me it was fixed all 3 times that it was at the dealership.but it still happens it happened again on 11/02/2018. Please help me with this issue before I or a family member gets killed or seriously injured. Thank you.always moving

- Walpole, MA, USA

problem #175

Nov 052018

Focus

  • 82,000 miles
This car suffers from the powershift transmission issue that causes dangerous jerking and acceleration issues. I have contacted Ford regarding this and they state this car is not covered under the extended warranty and I have to pay for the repairs myself which will run 2K. This car was just purchased used 3 months ago and is dangerous. How this car does not fall under the extended warranty, I don't understand.

- Haltom City, TX, USA

problem #174

Aug 162017

Focus

  • miles
There is a clutch malfunction on the car. Causing the car to hesitate, shudder, or rattle upon acceleration.

- Bloomington, IL, USA

problem #173

Oct 182018

Focus

  • 50,913 miles
I payed $372.24 for a fuel system problem I was having problems were engine was stalling, vapor managementvalve was replaced.now there is a recall that is not complete.why am I being chatged for this recall?I would come to a stop sign or a red light and my car would turn off.this is not first time I take my car to Ford I also had to take it in for transmission recall.

- El Paso, TX, USA

problem #172

Oct 082018

Focus

  • 53,000 miles
Driving and vehicle completely shutdown after a loud crunching noise coming from the front of car. A bunch of codes flashed across the dash. Vehicle wouldn't start. Had to tow it home. The transmission light stays on now when I turn key on.

- Hollladay, UT, USA

problem #171

Sep 032018

Focus

  • 82,000 miles
Takata recall amongst the known recalls, is a lot of unsaid issues with this vehicle. It started with the tcm. When I had the dealer fix it, the codes were showing ok but the vehicle continued to display the same issues when trying to accelerate. For some reason when driving, it seems as if I'm driving a manual vehicle instead of a automatic. The clutch is giving me problems. It tend to get stuck in the hill assist mode. A few weeks ago my car just died. It seemed to be the battery. When replaced it was ok for a day or so. I had it checked to see if my alternator was bad. It both places stayed it was fine. Periodically it would stop. It didn't seem like there where any determining factors on when (like cold or hot weather). So I drove it less. One day when driving, going 46 mph, it just shut down. The screen showed 'not in park', starting system fault and it would not allow me to place the vehicle in neutral. It then began to start and stop whenever. The grounds were checked, the starter, the alternator, the fuse and orhers. My horn would sometimes go out for days, up to weeks. When trying to start the car, it would eventually flash 'normal mode'. it's so many things going on here! I fear all the time with this car. When the tcm started acting up, it stopped while driving too. I'm a mother of 5, I've has this car for 4 years as for the past 2yrs I've been living in fear of my children and I dying in this car. I've spent more money buying rentals and having others assist with transportation when this car acts up, I could've paid half of my last 2yrs off. This is not fair because everyone doesn't have the ability to just get up a go trade in a car or walk away. I've been having different problems for over 2 yrs now but when it shut off while driving on the highway, it was in the beginning of September 2018 (this month) it got worst and I had it towed to the dealer.

- Black Jack, MO, USA

problem #170

Aug 312018

Focus

  • 56,300 miles
Hello, I'm seeking help from your department as I am an owner of a Ford 2014 Focus. I've had three transmission/clutch replacements after purchasing the car brand new in 2014. Usually the car becomes unstable/jerky when driving which signalled a clutch replacement. However over the past two months after two more clutch replacements the transmission/engine ceased while driving in towson md inner city streets. The first being exactly over two weeks ago and which a new clutch was installed. I picked up the vehicle and two days later called the delearship stating it is still not driving right. I could feel something was wrong. I noticed sudden jerks and what seemed like the transmission was wearing off again. I was informed by the service person mike mazor that this is normal and the adaptive systems will have to get used to my driving pattern and to give it 1000 miles. I expressed my concern that something needs to be done because the vehicle felt unsafe to drive. Two days later while traveling on interstate route 40, the car suddenly decelerated, made a loud roaring sound and when I pushed on the pedal it seemed as if it was on neutral and did not want to move. All I heard was the engine rerve. Extremely panicked and scared I quickly moved over to the yellow line without causing an accident or injuring myself. I had the car towed to the delearship closeby as I felt very unsafe driving any further. I was informed today by alpacker Ford that they worked on the vehicle and the engine light is no longer on, the car runs just fine. They will be doing one more test tomorrow to see if they can replicate the problem. I'm totally baffled as to how the engine light turned off or why they can't find the issue. I'm afraid this car is going to cause a terrible accident if I keep driving and and pleading help from your department to get Ford to find the fault and fix urgently.

- Middle River, MD, USA

problem #169

Aug 212018

Focus

  • 30,000 miles
Car shut off completely while moving 25 miles an hour on a local street.. battery was functioning perfectly. When looked at by the dealer was told starter motor was dead, this also later confirmed by repair technician at another facility (riverside service). Starter motor would not have had anything to do with the vehicle shutting off completely while in motion. At the same time starter motor was replaced, 2 ignition coils were identified as failed or failing. In the last 9 months a total of 4 ignition coils have failed. Ford has not identified the problem with the vehicle, merely replaced broken parts. They have not addressed in any way the dangerous condition posed by my car's stalling on an active roadway.

- Old Greenwich, CT, USA

problem #168

Jun 282018

Focus

  • miles
Vehicle transmission will not shift promptly, RPM's rev over 3 to 4 RPM's before shifting casing jerking, shuddering, jolt car backwards coming to a slow and steady stop. Red warning lights on dash console indicating emergency problem & unsafe to drive.

- Bakersfield, CA, USA

problem #167

Aug 102018

Focus

  • 57,600 miles
Have a 2014 Ford Focus has many recall now transmission went out and it's in shop.

- Deming, NM, USA

problem #166

Jun 012018

Focus

  • 70,000 miles
When I drive my vehicle, I believe the transmission is having problems with shifting gears. It shakes really bad when I'm getting up to 20 mph then it some what stops. The car will ideal real loud or the rpms will go up high for no reason when I'm at a stop. Sometimes the rpms will go up high when I'm on cruse control as if I'm pressing the gas down (fast and all the way to the ground) but I am not.

- London, OH, USA

problem #165

Jan 012014

Focus

  • 1,500 miles
All since purchase in Jan 2014. Within a few months of new purchase: Electrical issues and errors unknown to Ford, need for transmission swap, 2 or 3 recalls re transmission and door replacement, horn stopped working (while in 65mph traffic I95 and almost in an accident). Constantly in shop and continual issues with stalling (once, stopped in 65mph traffic on major interstate I95 in left lane), synch and phone system has never worked correctly. 3 weeks ago, after stopped at a traffic light in rush hour traffic in philadelphia, depressed gas pedal and went in total reverse! did this twice before completely turning car off and had to be towed.

- Ballwin, MO, USA

problem #164

May 012018

Focus

  • 70,000 miles
The contact owns a 2014 Ford Focus. While driving low speeds, the vehicle experienced a loss of power. The contact also stated that the fuel gauge fluctuated and the check engine warning indicator illuminated. An independent mechanic diagnosed that the fuel delivery module malfunctioned. The dealer was not notified of the failure. The manufacturer was notified and transferred the contact to NHTSA. The failure mileage was approximately 70,000.

- Corpus Christie, TX, USA

problem #163

Sep 012017

Focus

  • 97,000 miles
Shuddering so bad that car shuts off while driving on the highway. 60 to nothing. Nearly hit. Shuddered leaving stop signs and intersections- nearly hit. Fuel system issues- bowed gas tank in the heat. Could have exploded. In shop 8+ times since new. Ford customer care nor Ford dealership will resolve.

- Sperry, OK, USA

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