10.0

really awful
Crashes / Fires:
18 / 8
Injuries / Deaths:
11 / 1
Average Mileage:
42,241 miles

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« Read the previous 20 complaints

problem #189

Jul 182018

Focus

  • 60,000 miles
We're just now finding out that there was a recall on our car that causes it to stall out while driving and now are cars in the shop and there are saying ithat the engine needs to be replaced, we where on a highway going at about 60-70 mph at the most we heard a bang come from the engine and a cloud of smoke pourd out from behind us, T

- Barnett, MO, USA

problem #188

Jan 032019

Focus

  • 88,000 miles
The contact owns a 2014 Ford Focus. While driving 25 mph, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to sheehy Ford marlow heights (5000 auth road, marlow heights, md 20746) and was currently being diagnosed. The vehicle was not repaired. The contact received a recall notification for NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 88,000. VIN tool confirms parts not available.

- Hyattsville, MD, USA

problem #187

Dec 162018

Focus

  • 32,000 miles
The contact owns a 2014 Ford Focus. While driving 40 mph, the vehicle stalled without warning. The vehicle was towed to Ford & Lincoln of smithtown (440 jericho turnpike, smithtown, NY, (631) 265-2340) to be diagnosed, but the contact did not have the diagnostic report. The contact stated that the failure occurred numerous times. The manufacturer was contacted and stated that the warranty had expired. The vehicle was not repaired. The approximate failure mileage was 32,000. VIN tool confirms parts not available.

- East North Northport, NY, USA

problem #186

Dec 012018

Focus

  • 97,000 miles
Purchased used on 11/30/2018. While driving on freeway, car suddenly lost power, could not restart, had to pull to side of road and wait for assistance during heavy traffic. Second time, same thing happened hile driving on freeway only I was able to continue at aprox. 15 mph to exit ramp and wait for assistance. Same symptoms during in-town driving: Stalling, won't restart, won't shift into next gear- stuck going 10-20 mph, check engine light on took in for diagnostics: Obd code P902.

- Waddell, AZ, USA

problem #185

Dec 072018

Focus

  • 68,000 miles
Started in 2015 transmission shuddered/vibrated/hesitation on highway, lack of power, car would jerk like I had been it on highway, onboard computer was re programed in October of 15 and again in Jan of 17. Car is not storing computer codes when it acts up. On 7/17/18 the check engine light comes on I called dealer got an appointment for 7/17/18, check engine light had gone off before the dealer saw the car, and the on board computer did not store a code for them to figure it out. When I left the dealer I did not get a block when the check engine light came back on and the car started jerking, I pulled into a parking lot to turn around and go back to the dealer however the car would not go into reverse, I tried a half dozen time to back up including turning off the engine. The car next to me left and I was able to make a U turn, by the time I got back to the dealer they were closed. I brought the car back the next morning they were able to retrieve to code and replace the transmission control module. In August of 18 one day leaving the gas station when I put the car into drive all it did was rev the engine another time when I backed out of my parking place and tried to drive away it would not go into drive. This happened again in December. Lately I have a problem where the engine will rev up while driving on the highway, it usually is only for a few seconds. The RPM's would double when this happened. On 12/7/18 this happened again, however I had to take my foot of the accelerator in order for the engine to stop the revving. The revving of the engine is not on specific dates, however happens once or twice a week usually on the highway.

- Saint Peters, MO, USA

problem #184

Dec 112018

Focus

  • 90,000 miles
The contact owns a 2014 Ford Focus. The contact stated that one of the wires in the wire harness was fractured. The contact also stated that the vehicle shook violently and the "engine fault service now" and check engine indicators illuminated. The vehicle was towed to imperial Ford (8 uxbridge rd, mendon, MA 01756, (888) 814-8373) where it was diagnosed that the wire harness was faulty and needed to be replaced. The vehicle was scheduled to be repaired this week. The manufacturer was made aware of the failure and did not assist. The failure mileage was 90,000.

- Ballston, NY, USA

problem #183

Nov 292018

Focus

  • 80,000 miles
Our well maintained 4 year old Fusion with 1.6L ecoboost, started making noise, engine completely died while driving on city street, smoke came pouring out. Ford determined crack in engine by cylinder head to be the cause. Ford informed us our vehicle was not involved in a recall, and over warranty miles (80K). We have researched and learned of the 1.6L ecoboost engine recalls because of risk of cracked cylinder head/engine. Our local sm told us Ford was likely to cover all but $700 of the repair, then the next day informed us Ford would only agree to pay 1400 toward new engine, with us responsible for the remaining cost. Ford refused covering our rental. We have been without the vehicle for nearly 3 weeks now

- Mantua, OH, USA

problem #182

Dec 052018

Focus 4-cyl

  • 30,000 miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle jerked while driving on several occasions. The contact lost control of the vehicle during the failure. There were no warning indicators illuminated. The vehicle was taken to romeo Ford of kingston (128 NY-28, kingston, NY 12401, (845) 251-4077) where a new clutch was installed. The failure continued after the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000. Consumer stated description is wrong, she never lost control. Consumer cannot control heat and passenger side axle is rusted.

- Lake Katrine, NY, USA

problem #181

Dec 072018

Focus

  • miles
While driving on a highway my vehicle 2014 Ford Focus SE began to sputter. Continues to do so until I got in the street on my home and began going under 10 mph. Once I entered my home to put some items down before returning back out, I attempted to start my car. I noticed upon entry of my vehicle that my radio was on without my keys being in the ignition, also my driver door was still open. I attempted to start my vehicle but nothing happened, it didn't tick nor turn. What did happen though was my entire computer system began to cut on as if the vehicle had started and turned. Radio on, dashboard lights present and then cut off, alert for my low tire, trip timer began running. Then an error code regarding something in the lines of fuel. Wasn't quick enough to take a picture of the error message. When I removed my key and called my sister to inform her that I may need a ride for myself and my 6 year old daughter, the dashboard needles jumped vigorously. While sitting. In the vehicle again, the computer system opened up and my trip timer began running and the radio. Again without the keys in the ignition, they were in my lap. The entire night while my vehicle was stationary periodically my car would cut in and off, and engage without the keys in the ignition nor present near he car. Consequently, the constant running of the vehicle by it self ran the battery dead as well. Attempted to contact the Ford dealership, where I purchased the vehicle, and check service and the technician was very rude and continuously interrupted me. When questioning regarding and open recall, 18S32, and mentioning that not only did I call the nthsa number but I also read the recall regarding my vehicle serviceman became even more rude and even disconnected the call.

- Montgomery, AL, USA

problem #180

Apr 252018

Focus

  • 97,542 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle stalled without warning on several occasions and the "transmission failure, service engine soon" warning indicator illuminated. The vehicle was towed to the contact's residence in October of 2018. In addition, the gear shifter failed to shift into the drive position and smoke appeared underneath the hood on one occasion while driving various speeds. Morrie's minnetonka Ford (13400 wayzata blvd, minnetonka, Minnesota 55305, (952) 546-5441) was made aware of the failure and stated that there was no remedy for NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 97,542.

- Minneapolis, MN, USA

problem #179

Mar 092018

Focus

  • 44,000 miles
Extreme stalling problems driving on freeway and going on inclines. Car has heavy jerking at stop and go speeds. Transmission light came on asking to pull over and wait 6 minutes for overheating. 3 times in less than a year car has been to the shop

- Santa Paula, CA, USA

problem #178

Jan 012016

Focus

  • 36,000 miles
The contact owns a 2014 Ford Focus. While driving, the vehicle slowed down and the rpms suddenly increased, which caused the vehicle to speed up again. The contact took the vehicle to vista Ford Lincoln of oxnard (1501 auto center dr, oxnard, ca 93036, (805) 983-6511) and they re-calibrated the engine. The vehicle's performance improved, but the failure recurred and worsened. The vehicle was taken to another unknown Ford dealer and they replaced the transmission control module and the transmission clutch. After a couple of months, the failure recurred. The dealer stated that the transmission clutch needed to be replaced again. The dealer wanted to charge for the repair since it was no longer covered by the warranty. The failure mileage was 36,000.

- Thousand Oaks, CA, USA

problem #177

Nov 292018

Focus

  • miles
2014 Ford Focus. Consumer writes in regards to several safety recalls received on vehicle after purchase. The consumer stated the transmission would slip while traveling uphill with the cruise control activated, the headlights shut off, and the engine would knock.

- Whitehall, NY, USA

problem #176

Nov 022018

Focus

  • 14,000 miles
My Ford Focus 2114 keeps stalling at random while on the highway I needed it towed to jack madden Ford norwood mass 2 times but it has stalled and would eventually restart. They told me it was fixed all 3 times that it was at the dealership.but it still happens it happened again on 11/02/2018. Please help me with this issue before I or a family member gets killed or seriously injured. Thank you.always moving

- Walpole, MA, USA

problem #175

Nov 052018

Focus

  • 82,000 miles
This car suffers from the powershift transmission issue that causes dangerous jerking and acceleration issues. I have contacted Ford regarding this and they state this car is not covered under the extended warranty and I have to pay for the repairs myself which will run 2K. This car was just purchased used 3 months ago and is dangerous. How this car does not fall under the extended warranty, I don't understand.

- Haltom City, TX, USA

problem #174

Aug 162017

Focus

  • miles
There is a clutch malfunction on the car. Causing the car to hesitate, shudder, or rattle upon acceleration.

- Bloomington, IL, USA

problem #173

Oct 182018

Focus

  • 50,913 miles
I payed $372.24 for a fuel system problem I was having problems were engine was stalling, vapor managementvalve was replaced.now there is a recall that is not complete.why am I being chatged for this recall?I would come to a stop sign or a red light and my car would turn off.this is not first time I take my car to Ford I also had to take it in for transmission recall.

- El Paso, TX, USA

problem #172

Oct 082018

Focus

  • 53,000 miles
Driving and vehicle completely shutdown after a loud crunching noise coming from the front of car. A bunch of codes flashed across the dash. Vehicle wouldn't start. Had to tow it home. The transmission light stays on now when I turn key on.

- Hollladay, UT, USA

problem #171

Sep 032018

Focus

  • 82,000 miles
Takata recall amongst the known recalls, is a lot of unsaid issues with this vehicle. It started with the tcm. When I had the dealer fix it, the codes were showing ok but the vehicle continued to display the same issues when trying to accelerate. For some reason when driving, it seems as if I'm driving a manual vehicle instead of a automatic. The clutch is giving me problems. It tend to get stuck in the hill assist mode. A few weeks ago my car just died. It seemed to be the battery. When replaced it was ok for a day or so. I had it checked to see if my alternator was bad. It both places stayed it was fine. Periodically it would stop. It didn't seem like there where any determining factors on when (like cold or hot weather). So I drove it less. One day when driving, going 46 mph, it just shut down. The screen showed 'not in park', starting system fault and it would not allow me to place the vehicle in neutral. It then began to start and stop whenever. The grounds were checked, the starter, the alternator, the fuse and orhers. My horn would sometimes go out for days, up to weeks. When trying to start the car, it would eventually flash 'normal mode'. it's so many things going on here! I fear all the time with this car. When the tcm started acting up, it stopped while driving too. I'm a mother of 5, I've has this car for 4 years as for the past 2yrs I've been living in fear of my children and I dying in this car. I've spent more money buying rentals and having others assist with transportation when this car acts up, I could've paid half of my last 2yrs off. This is not fair because everyone doesn't have the ability to just get up a go trade in a car or walk away. I've been having different problems for over 2 yrs now but when it shut off while driving on the highway, it was in the beginning of September 2018 (this month) it got worst and I had it towed to the dealer.

- Black Jack, MO, USA

problem #170

Aug 312018

Focus

  • 56,300 miles
Hello, I'm seeking help from your department as I am an owner of a Ford 2014 Focus. I've had three transmission/clutch replacements after purchasing the car brand new in 2014. Usually the car becomes unstable/jerky when driving which signalled a clutch replacement. However over the past two months after two more clutch replacements the transmission/engine ceased while driving in towson md inner city streets. The first being exactly over two weeks ago and which a new clutch was installed. I picked up the vehicle and two days later called the delearship stating it is still not driving right. I could feel something was wrong. I noticed sudden jerks and what seemed like the transmission was wearing off again. I was informed by the service person mike mazor that this is normal and the adaptive systems will have to get used to my driving pattern and to give it 1000 miles. I expressed my concern that something needs to be done because the vehicle felt unsafe to drive. Two days later while traveling on interstate route 40, the car suddenly decelerated, made a loud roaring sound and when I pushed on the pedal it seemed as if it was on neutral and did not want to move. All I heard was the engine rerve. Extremely panicked and scared I quickly moved over to the yellow line without causing an accident or injuring myself. I had the car towed to the delearship closeby as I felt very unsafe driving any further. I was informed today by alpacker Ford that they worked on the vehicle and the engine light is no longer on, the car runs just fine. They will be doing one more test tomorrow to see if they can replicate the problem. I'm totally baffled as to how the engine light turned off or why they can't find the issue. I'm afraid this car is going to cause a terrible accident if I keep driving and and pleading help from your department to get Ford to find the fault and fix urgently.

- Middle River, MD, USA

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