10.0

really awful
Crashes / Fires:
18 / 8
Injuries / Deaths:
11 / 1
Average Mileage:
42,241 miles

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« Read the previous 20 complaints

problem #149

May 312014

Focus

  • 5,000 miles
While under warranty I was driving and the engine shut off. I had to coast to the shoulder on the expressway. This happened four times during the warranty and 6 times since the warranty expired. While sitting at a red light, the light turns green and I begin to accelerate. The engine stalled fours times and three other times it almost stalled. I took the car to the dealer while it was under warranty and only once they said they found a problem with the transmission. They replaced some small part but it continues to happen. One of the times it stalled I took a picture of the message on the dash board. It said: Engine failure service immediately. I showed that photo to the service manager and mechanic at Ford. Both of them said the same thing: "I've never seen that before". makes you feel good about the car you bought from them.also, the rear drivers side door won't open most of the time on the first attempt. I have to pull the handle two or three times before the door will open. For replaced some part on the doors because of a recall but that didn't fix the problem. It still does it. This posting asks you to specify the date of occurrence. It has happened so regularly now there are too many dates to list. I lsted may of 2014 when I bought the car. From then on it has had problem after problem after problem.

- Lake Villa, IL, USA

problem #148

Dec 142017

Focus

  • 27,080 miles
The contact owns a 2014 Ford Focus. On several occasions, while driving various speeds, the accelerator pedal was depressed; however, the vehicle hesitated for 10 to 15 miles before it accelerated at normal speeds. On another occasion, while driving, the engine revved and the vehicle stalled. There were no warning indicators illuminated. The vehicle was taken to coccia Ford Lincoln Inc (577 E main St, wilkes-barre, pa 18702, (570) 823-8888) on several occasions where it was diagnosed that the clutch needed to be replaced. The clutch was replaced, but the failure recurred. The manufacturer was notified of the failure and did not assist. The contact was transferred to the NHTSA hotline. The VIN was invalid. The approximate failure mileage was 27,080.

- Scranton, PA, USA

problem #147

Mar 062018

Focus

  • 45,000 miles
I bought my first brand new car a 2014 Ford Focus. I decided to go with a new car to have less problems in the long run. Boy was I wrong. After only 25000 miles my car began having transmission problems. I then brought it into the dealership and found out that Ford had issued a recall on the transmission module. So I had that replaced free of charge. My car now has 45000 miles on it and it began causing me problems again, so I thought it was the same thing as before. I brought it into the dealership to have it checked out. After a day of waiting I received a call entailing all that was wrong with my car. This time it as much worse, my catalytic converter needed to be replaced which I was told this was covered by my warranty. Now the next part I was told is the reason I am here writing this compliant. The dealership told me that my fuel tank had collapsed, and it was going to cost me upwards of $2100 to be fixed. So I then asked the question, what caused this to happen? I was told that this is a rare occurrence and there was nothing I could have done to prevent it. Now keep in mind I change my oil every 3000 miles and do all the normal maintenance to keep any car running smoothly. I began to research collapsed fuel tanks in 2014 Ford focuses, and I found that this not a rare occurrence and in fact it has happened to quite a few people. I hope this is found and read by corporate Ford, so a recall can be initiated and I can be compensated.

- San Antonio, TX, USA

problem #146

Feb 282018

Focus

  • 55,600 miles
The first incidence (2/26/18) was while stopped on a highway off-ramp, the engine stalled. The car was able to be restarted and driven. On a second occasion (2/28/18), I was driving and in motion on a residential street when the engine shut off. The brakes and steering was not affected and I was able to stop the car and restart the engine. Prior to this, the check engine light came on and I had scheduled service on the car for 3/7/18 (the earliest they had available). The car has had multiple transmission replacements in the few short years that I have owned it.

- Mckees Rocks, PA, USA

problem #145

Feb 022018

Focus

  • 40,000 miles
When pressing on the gas vehicle hesitates before jerking forward. When placing the vehicle from park to reverse, vehicle will not engage/move in reverse. Constant problems with vehicle while trying to begin driving or while trying to operate basic functions on a daily basis. This needs to be added to the extended warranty/recall for the transmission.

- Upland, CA, USA

problem #144

Feb 022018

Focus

  • 61,578 miles
Driving my 2014 Focus engine shut down, pulled over to the shoulder of road in snow storm, all most hit by tractor /trailer, this was on I- 376 in pa, after few minutes car started then stalled again, then car started and was able to continue

- Columbiana, OH, USA

problem #143

Oct 312017

Focus

  • 60,777 miles
The contact owns a 2014 Ford Focus. While driving 40 mph, the accelerator pedal was applied and the vehicle hesitated to accelerate. Additionally, the check engine indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was approximately 60,777.

- Roebuck, SC, USA

problem #142

Jan 092018

Focus

  • 100,000 miles
The capless gas tank is trapping air, causing the car to "burp" and sometimes turning engine off even when driving. This has happened numerous times in the last 8 months. But more frequently lately. I was driving down the interstate and my engine cut off from it. Went to get it checked out and the service centers keep giving me the same response everywhere.

- Richmond, VA, USA

problem #141

Oct 202017

Focus

  • 56,000 miles
Studdering and shuttering of shifting gears. Skips like transmissison is slipping

- Virginia Beach, VA, USA

problem #140

Jul 142017

Focus 4-cyl

  • 15,171 miles
The contact owns a 2014 Ford Focus. While driving 35 mph, the engine became detached from the vehicle. The vehicle was towed to klaben Ford in kent, Ohio where it was determined that there was a partial collapse of the engine. The vehicle was repaired. The manufacturer was made aware of the issue. The failure mileage was 15,171. Updated 8/20/18

- Barberton, OH, USA

problem #139

Oct 312017

Focus

  • miles
Lower arm w/balls and joints X 2 motor mount check engine light for P0420 catalyst and clutch and transmission jerking and hesitation and radio not working and I called 1800 number to Ford and at this time could not help me and woman stated she reported to NHTSA #cas13448516 and also stated to call dealership which is balise ready credit in springfield mass

- Chicopee, MA, USA

problem #138

Sep 152016

Focus

  • 9,000 miles
Recall on the transmission. Car jerks, when starting up from a stop, lurches forward. In motions both city street and highway, starting up from a stop.

- Green Valley, AZ, USA

problem #137

Oct 052017

Focus

  • 35,000 miles
While driving, or while going from a complete or partial stop to accelerating, the vehicle hesitates then bucks. No matter how maintained the vehicle is, the level of gas in the car, or the type of road being driven, the car hesitates and stalls for a minute before accelerating. Unknown at this time why the vehicle does this, but I believe it is an issue with the transmission.

- St. Albans, WV, USA

problem #136

Aug 262017

Focus

  • 70,000 miles
Vehicle fuel system leaking, gas tank disformed. Danger to my self and everyone around my vehicle. The dealer in Napa doesn't know why this happened. But they replaced the parts. This car is danger to everyone and public. Please make them replace this car before someone death. It can explode disformed gas tank and fumes makes this car a bomb. Please help the dealer wont return parts to me. Or tell me the cause. My number is [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- American Canyon, CA, USA

problem #135

Aug 282017

Focus

  • 66,000 miles
The contact owns a 2014 Ford Focus. While driving approximately 20 mph, the vehicle suddenly stalled and was unable to be restarted. The vehicle was towed to the dealer (longmong Ford in longmont, co) where it was diagnosed that the purge valve and cannister failed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 66,000.

- Longmont, CO, USA

problem #134

Apr 132016

Focus

  • 40,000 miles
When pressing the gas pedal, it shakes and hesitates and jumps/shutters for several seconds until it gets up to a certain speed. This happens on the highway and basically everywhere I am starting from a complete stop. It has also started hesitating when put into gear. My son drives this car sometimes and I'm afraid for his safety because you don't know if it's going to go or not when you pull off from a stop.

- Whiteville, NC, USA

problem #133

Aug 292014

Focus

  • 20,000 miles
The contact owns a 2014 Ford Focus. While the vehicle was at a complete stop, the contact depressed the accelerator pedal and the vehicle jerked, stalled, and the check engine warning indicator illuminated. The contact was able to restart the vehicle after several attempts. In addition, the contact experienced a failure with the gear shifter changing gears. The vehicle was taken to the dealer (monaco Ford, 767 new london turnpike, glastonbury, ct, 06033, ) where it was diagnosed that the E-vap chamber failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted and made aware of the failure. The failure mileage was approximately 20,000.

- Glastonbury, CT, USA

problem #132

Jun 092016

Focus

  • 45,000 miles
Bought a 2014 Ford Focus 1/17/16and 6 months after owning it, the vehicle shuddered when taking off at a green light, had lost power around corners. Got a recall notice June 2016 got a new clutch and transmission power train. January 2017 problem persisted brought it back to the dealer they said its over 60,000 warranty and have to pay cash for the transmission repair. Could not drive the car safely it would not shift. Brought it back without recall notice June 20, 2017, and the dealer said they will file a 360 on repair of the clutch. Waiting for the dealer to call now 6/21/17. I need a reliable car for work and my family and can not drive this car. So scared driving it 3/4 close calls and rear ends. It sits as I pay for it every month.

- Brooksville, FL, USA

problem #131

Jan 012015

Focus

  • 1,500 miles
When I am at a complete stop and I attempt to accelerate, my Ford jerks rapidly. In order to drive the vehicle I have to press on the gas forcibly in order to accelerate to a normal speed limit. After several attempts to complain to the orginal dealership metro Ford on noland road of the issue I was told that it was a shudder transmission problem. The Ford dealership will not solve the issue and although they stated they reset the issue they try to convince me that it is normal when in fact it is not. This vehicle is an extreme hazard and unsafe to drive for me and my children. I am afraid it will stall at a busy intersection in the future.

- Raymore, MO, USA

problem #130

Feb 012017

Focus

  • 41,000 miles
The contact owns a 2014 Ford Focus. While operating the vehicle, smoke appeared under the hood. While inspecting the vehicle, it was discovered that coolant had leaked onto the engine from the coolant reserve bottle. The vehicle was taken to the dealer (duphy Ford located in philadelphia, pa), but no failure was found. The contact indicated that the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 41,000.

- Philadelphia, PA, USA

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