10.0

really awful
Crashes / Fires:
18 / 8
Injuries / Deaths:
11 / 1
Average Mileage:
41,648 miles

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« Read the previous 20 complaints

problem #102

May 062014

Focus

  • 100 miles
I have owned this car for 2 years. I purchased it on 5/3/2014 and took it home to notice 2 days later that the trim of the body frame was coming undone and also the front bumper was detaching (it was parked in my garage). I took it back and got the parts fixed. Then a month later I returned it back to the shop for stalling, hesitation, RPM's going up to 5, vibration of car and got the PCM/tcm reprogrammed. This was all going on while driving down any road and going on the gas from a light/stop sign. I've had the clutch replaced (took 3 months of car in shop to do that). Had the PCM/tcm reprogramed about 8-9 times. My car has been in the shop at least 11 times in the last 2 years. I just picked it up last night for another reprogram of the trans and its still hesitating, has a rattling noise when going on the gas and a very serious shake to the whole car. But I get told the car is fixed or nothing is wrong. Open your eyes because there is definitely something wrong with these cars......... I have documents and pictures to prove it.

- Reading, PA, USA

problem #101

Jun 082016

Focus

  • 14,000 miles
Transmission is jerky, difficult/slow to accelerate making for unsafe driving conditions. The car has other is issues but this is the worst. It is unsafe to drive and fails to accelerate with power or speed when pulling away from a stop, changing lanes, getting onto a freeway, or during typical driving conditions. Ford makes excuses - first it was the computer, now it is the clutch. This has been ongoing since I leased it as a brand new car Dec. 2014.

- Fair Oaks, CA, USA

problem #100

May 202016

Focus

  • 15,000 miles
We've taken our 2014 Ford Focus in many times for the clutch/shuttering/shaking issue we've had. The first time we took it in they stated that they adjusted the sensor, gave me some printed out transmission information and did not document the fact that I even took it in. The car seemed fine for about two days and it was back to normal. We took it in to that same dealer about a week later and once again adjusted the sensor and said everything was in manufacturer standards. I'm pretty sure when I buy a car I buy it for a smooth ride, not some stuttering loud engine making car. It's loud enough people stare at my car. We got the recall notice and they said they replaced the clutch and the sensor and it's been fine for about a month and now the loud noise is back so I'm assuming that it's just a matter of time before the shaking/stalling comes back. We've almost been in a couple accidents because the car stutters so bad that we can't move from the start. Oh, and one funny note, we were told by the dealer not to push the accelerator pedal more than 30% of the way down when driving from a stop. So I guess I need to measure how far I put my foot down. This is by far the worst and most unsafe car I've ever had. Something needs to be done about it before someone really gets hurt.

- Baldwin, WI, USA

problem #99

Apr 012015

Focus

  • 500 miles
The contact owns a 2014 Ford Focus. While driving approximately 70 mph, the vehicle suddenly slowed down and would not accelerate. During the incident, the "engine fault, service now'' message displayed. The vehicle was taken to the dealer who was unable to duplicate the failure. In addition, when accelerating from a stop, the vehicle would shutter. The vehicle was taken to the dealer where it was diagnosed that the clutch was faulty. The PCM and tcm were reprogrammed and the clutch was replaced. The manufacturer was notified of the failures. The failure mileage was 500.

- Stacy, MN, USA

problem #98

Sep 182015

Focus

  • 17,871 miles
I have had my car now for 18 months and it has been in and out of the shop for clutch issues the clutch has been replaced now twice and they updated my computer trying to fix the clutch as well. My car is still not running properly. It has a rough idol worse than what it was before I got my clutch replaced yesterday and it jerks when starting out ( this jerking is not bad right now because I just had the clutch replaced but its still there) I have requested this vehicle to be bought back multiple times and I get a no and they wont tell me why and dont return my emails. I have just requested another buy back and waiting on a response. Thanks for your time and I hope you can help me out.

- Mineral, VA, USA

problem #97

May 012016

Focus

  • 30,000 miles
When I accelerate my car hesitate, jerk like it is getting worst. Slow down when take off and while driving

- North Chesterfield, VA, USA

problem #96

Jan 012015

Focus

  • miles
While driving it feels like engine is falling out. The whole car vibrates. Like its stalling out when you take off and it takes a long time to get up and going. I have taken the car to lakeland Ford for a seal kit that was back ordered 6-8 weeks in 2015 in 2016 I had to have another seal kit also back ordered 6-8 weeks they did transmission module replacement and much more I've taken this car back for the same issue multiple times andhavebeen told it's not a lemon L!

- Bartow, FL, USA

problem #95

May 022015

Focus

  • 8,000 miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle shuttered and would not accelerate. The failure occurred sporadically. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

- Palmerton, PA, USA

problem #94

Apr 222016

Focus

  • miles
The contact owns a 2014 Ford Focus. While driving 10 mph, the vehicle vibrated and failed to accelerate when the accelerator pedal was depressed. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed, but the details could not be provided. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the parts to repair the vehicle would not be available for two months. The failure mileage and VIN were unknown.

- Chula Vista, CA, USA

problem #93

Jan 052016

Focus

  • 37,000 miles
Design flaw in "double clutch" automatic transmission that causes "shudder" at low speeds, slipping on hills, and "jerking" at higher speeds. Most apparent at low speeds, such as accelerating after a stop light or sign, or on a hill. Dealer and manufacturer refuse to fix, beyond a software update to the transmission module. Ongoing.

- Hendersonville, NC, USA

problem #92

Apr 052016

Focus

  • 20,200 miles
My vehicle has had numerous transmission problems, going into reverse while driving, shutting off while driving, etc. Recently, the power steering completely went out and reverted to manual steering. Today, while driving it for a while, I noticed a burning smell and pulled over. Under the hood, the fuse box had caught fire, but was blown out by the wind when I opened the hood. 20,500 miles.

- Lubbock, TX, USA

problem #91

Feb 222016

Focus

  • 8,875 miles
We bought a 2014 Focus on March 27, 2015 and drove the Focus without problems until January 2016. On February 22, 2016, the engine oil warning was flashing. Almost all the oil was depleted. It had been less than 5,000 miles since the last oil change, so it was strange. We took our car into kayser Ford the next day. They couldn't find anything suspicious. It was concluded that not enough oil was filled previously. They then filled oil to the max level. On March 10, we checked the oil level after 500 miles since the last change. The oil level was low. We went back to kayser, and they found that the oil level varied. They suspected an oil burning problem. We then made an appointment with an engine specialist and had 2 quarts of oil put in. On March 15, we visited kayser again and had the engine specialist check it. They again felt that not enough oil was filled the last time, and we should bring it back after another 500 miles. The last full oil change was done by kayser on February 23. We made another appointment on March 24, and we then went on a 400 mile trip. After we arrived and checked the oil on March 20, the oil was much lower than the minimum level. Since it was Sunday and we did not want to risk an accident, we added Ford motorcraft 5W20 oil. On March 24, we went back to kayser and the technician said that we had to come back again later because we added oil since the last service. We showed evidence through photos, but he refused to do a detailed diagnosis. He said that they had to report the exact amount of oil consumption lost in order to do more. We had to visit family living about 170 miles away, but we did not feel safe driving that far. We asked kayser Ford to provide us a rental car, but they wouldn't. we made it to our destination, but we had a low amount of oil the next day. We then took it to a nearby Ford dealership for a fill up.

- Madison, WI, USA

problem #90

Mar 102016

Focus

  • 60,000 miles
The vehicle a 2014 Ford Focus S model was moving at a high rate of speed going down the highway when it stalled out due to the wiring splices going bad causing the vehicle to stall out and stop without warning

- Springfield, OH, USA

problem #89

Dec 032015

Focus

  • 12,000 miles
At around 12000 miles, noticed unsettling shuddering of transmission going uphill. Had Ford dealer inspect at 14000 miles at which time they reprogrammed the transmission control module and I was told to drive it for 1000 miles to see if that fixed it. It started shuddering again in first gear at 15000 miles. I was told that it needed a clutch, but there was a backorder list for these clutches of 4-6 weeks. I am driving in fear of worse transmission problems on the way that might cause serious damage to property and people. I was never notified of a recall, but on the repair invoice, it was noted "recall #15B22 reprogram transmission control module cause: Fsa reprogram PCM/tcm and perform clutch adaptive learning procedure 997310 w auth code 005479"

- Boulder City, NV, USA

problem #88

Oct 142015

Focus

  • 12,000 miles
Bad hesitation/jerking when starting from a stop position I have had my vehicle to the dealership and they have ordered a part back in October 2015 which still has yet to come in, and I was informed today it will be another 6 weeks before it arrives. In the meantime the hesitation and jerking are getting worse than they were initially. It concerns me what else could this unresolved issue be impacting. And what happens if this causes my transmission to go out while I'm driving.

- Middletown, DE, USA

problem #87

Nov 222015

Focus

  • 13,000 miles
The contact owns a 2014 Ford Focus. While the vehicle was parked, an abnormal sound was heard from the engine and the driver side fog light illuminated independently. In addition, while driving at various speeds, the radio turned on and off independently. The failures recurred constantly. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failures was not found. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 13,000.

- Lubbock, TX, USA

problem #86

Jan 202015

Focus

  • miles
Takata recall. My complaint is the severe hesitation with my car when taking off. I bought my vehicle 09/20/2013. It is a 2014 Ford Focus. When we first got the vehicle the hesitation was not noticeable at first, but after a few months of driving it, it started doing it. We took it back to Ford and they suppose to have did something to rectify the issue. It was okay for awhile, but now it is doing the hesitation more worst now than it was the first time. It is to the point trying to go up a hilly road takes a minute because the car is not taking off right away. Basically it takes it a few minutes to get in gear. I did not know it was a recall until I visit a Ford dealership; looking at another car. The salesman informed me and then I looked it up on the nhsta website. I never received anything from Ford alerting me of a recall. This issue with the hesitation is really annoying, especially now that it has gotten worse.

- Jonesboro, GA, USA

problem #85

Feb 012014

Focus

  • miles
I have had problems with my car ever since I bought it brand new. I have taken it back to the dealership so many times but nothing has been done about it. I feel unsafe driving this car.

- Lovington, NM, USA

problem #84

Jan 252016

Focus

  • 34,425 miles
Car hesitates and shutters when driven. This is worse at lower speeds or when turning. This happens both on the highway and on city streets. It's been serviced 4 times for this issue, each time the module requires reprogramming, but the problem persists. Recently the check engine soon light had been on. We've been to the dealer and they repaired it, but the engine light has turned on again only 5 days after the last repair. I've checked and the Focus has 5 different active recalls, 2 of them with regards to power train, but this car seems to be excluded from them at this time.

- Boyertown, PA, USA

problem #83

Oct 222015

Focus

  • 32,000 miles
I have escaped being hit multiple times with my car doing this. I have a fear I am going to be rear ended or killed because of my car. The car stalls on the road there is something wrong with the transmission our car has been at the dealership for over a month, second time on the transmission jerking and stalling on the road when you would be stoped at a red light then in motion it jerked when you increased your speed, very unsafe to drive and no one is doing nothing about it. Ford can not fix the problem. Should be a national recall.. not japordizing my family life for a car that stalls on the road.

- Vinton, VA, USA

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