10.0

really awful
Crashes / Fires:
18 / 8
Injuries / Deaths:
11 / 1
Average Mileage:
42,241 miles

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« Read the previous 20 complaints

problem #309

Oct 192020

Focus

  • 90,000 miles
The car displays the P0902 obii code. The engine stalls and wont change gears properly. This is specially dangerous when turning since the cars behind you can't see you're stalling and may crash into you. Some times it gets so bad that the dashboard displays a message that the transmission has heated up and I have to pull over immediately. The car won't even run or change gears at that point. This problem happens randomly when driving. Specially when the vehicle is idle for a while.

- San Elizario, TX, USA

problem #308

May 122020

Focus

  • miles
My car jerks when I stop and start. Had sparks plugs replaced becsuse I thought they were day. It will not back up when engine light comes on. When going up hills it seem to hesitate on switch gears. Car cuts of at times when driving and had to get coolant and heater hose replaced. When engine light is on sometimes the car will not start.

- Seneca, SC, USA

problem #307

Aug 272020

Focus

  • 192,840 miles
I have a Ford Focus 2014.3recalls.1st recall transmition, for the longest time Ford dealership would not fix.finally I contacted the NHTSA then told Ford what I did they finally fixed it but I don't think they did a good job. 2nd recall fuel system, I received a recall about cpv that might stick open.that would cause engine light to come on, inaccurate or erratic fuel gauge, inaccurate distance to empty, engine stall while driving without warning that could cause a crash. My car has all these symptom, took it by the dealership to get fixed they said Ford would not fix the defects. Because special codes didn't come up. Sounds like a scam to me. Ford does not want to cover their recalls !!!

- Jim Thorpe, PA, USA

problem #306

Dec 022018

Focus

  • 80,000 miles
I purchased my Ford Focus 2014 with 40,000 miles for $17,000, mid year of 2017. The car drove perfectly before its first recall in December of 2018. Ever since then the car has broken down at least every 3 months. I have had four recall repairs since the purchase, I believe the recalls are the reason it needs so many additional other repairs. Besides the car itself I have spent over $35,000 on additional repairs. I have paid Ford, murray's auto / acima, all 4 U auto, Firestone and best tires for repairs. I have researched the recalls and other people's experiences with the car, many of the customer experiencing way more troublesome activity with the cars with the recall than what is stated in the mail letter. I would like to request a settlement reimbursement of a new car due my unsatisfied experience with my car. I will attach all my paid and ongoing debt receipts for my car's maintenance. After one of my recalls in 2018 the car was returned to me in even worst condition, with engine failure at the wake forest nc location. I received a diagnosis at the cary crossroads, nc location that said the car would need a $10,000 new engine. I thought this was unfair because I had not had engine problems before the recall, and researching online many dissatisfied customer agreed that the specific recall was causing engine failure, and my advisor agreed that the recall fault part and engine could have negatively affected one another although refused to pay for the repair. I called Ford corporate and explain to them what happened they deducted over $6,000 from the entire engine price. I was not satisfied with the cost I had to pay but paid the cost because I still had close to $10,000 to pay my bank secu from the lease car loan. The alignment, rods, and brakes were also a major expense I had to pay.

- Raleigh, NC, USA

problem #305

Jan 302015

Focus

  • 300 miles
My 2014 Ford Focus hatchback has had concerning safety issues due to the dual-clutch automatic transmission since I bough the car brand new in January 2015. When I try to accelerate driving down the street and on the highway my car lurches multiple times and I'm unable to accelerate. This has almost caused many car accidents and terrifies me every time I drive.the lurching has also loosened parts of my car and feels like parts of my car could fall off at anytime. My engine also has issues and I've had to stop on the side of the road at least twice now due to the engine overheating. I have never felt safe driving this car. I've taken it into the dealership many times since the first week I bought the car complaining about the transmission and the employees kept telling me that they couldn't do anything about it. I never would have purchased this car if I had known about these issues and I will never purchase a Ford car again.

- Phoenix, AZ, USA

problem #304

Aug 242020

Focus

  • 41,000 miles
I started my car and began to drive. Two minutes after driving I was going 25 mph on a town street and my transmission fault light came on. I lost power and control of the car, almost getting hit by a large truck.

- Kearny, NJ, USA

problem #303

Apr 012015

Focus

  • 103,772 miles
The contact owns a 2014 Ford Focus. The contact stated while driving 55-60 mph and accelerating, the vehicle failed to shift to the next gear. The contact pulled over. Additionally, while at a stop, the vehicle hesitated to accelerate or accelerated and decelerated independently. The vehicle revved up with the check engine warning light illuminated. The contact called keller motors (700 Cadillac ln, hanford, ca 93230, (559) 582-1000) and was informed that there was no transmission technician at the location. The vehicle was taken to will tiesiera Ford (2101 E cross ave, tulare, ca 93274, (559) 688-7471) to be diagnosed. The contact was informed that the transmission clutch and module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 103,772.

- Coalinga, CA, USA

problem #302

Aug 242020

Focus

  • 86,000 miles
The vehicle stalls out at the red lights while waiting for the light to turn green. The vehicle completely shuts down. Then my daughter has to put on the hazard (she is 17) and put it park, then pray the vehicle starts again. Just had the 2 recalls done however was told we need by a purge valve which I found online with these year models when I look up 2014 Ford Focus shutting down during waiting for a red light. It also struggles to get in 1st and 2nd gear. It shutters and jumps. Once you get the vehicle over 40-50 mph on the road it feels okay but when you have to come to a complete stop, good luck. My daughter is terrified to drive the vehicle. When I went to walker Ford, I was told there was nothing they can do about this issue however its all over the internet. What can I do to help my 17 year old daughter feel more comfortable driving?

- Pinellas Park, FL, USA

problem #301

Aug 162020

Focus

  • miles
The car want start it will turn on then when trying to go the car stalls out and the car keeps acclerating. It reads engine failure and I havent even had this car two years yet and aint even finish paying I off. I had to get tolled off the highway with my kids do to the car want start and when got it home it started but keeps accelerating. I need this car to get checked or something this is unsafe for my toddlers when I have to use that vehicle to get back and forth to work and take my kids to daycare..what am I suppose to do with a vehicle im still paying on and want start. I have been researching and seen that multiple people been having problems with there Ford Focus the same problems im having.

- Jacksonville, FL, USA

problem #300

Aug 122020

Focus

  • 36,000 miles
Engine stopped while in motion on freeway. Entire electrical system and acceleration would not power back on. Steering and brakes were still operational. After pulling over, the car will not turn on, and doors will not remain locked.

- North Hollywood, CA, USA

problem #299

Nov 012019

Focus

  • 63,000 miles
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled and would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to autonation Ford located at 2525 34th St N, St. Petersburg, fl 33713 who replaced the dual clutch shifter but the failures continued to occur and the message transmission failure was displayed. Additionally, the sunroof would not completely close causing rain to leak into the cabin of the vehicle, all 4 doors would not shut properly, the tire air monitoring system malfunctioned, and the catalytic converter failed. The cause of the failures were not determined. The manufacturer was not notified. The failure mileage was 63,000.

- Largo, FL, USA

problem #298

Feb 152020

Focus

  • 80,000 miles
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The failure recurred. The contact stated that she received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was taking to the #1 cochran Ford located at 110 rte 908 building 1, natrona heights, pa 15065, where the technician was unable to repair the vehicle. The technician stated that a diagnostic trouble code was not present. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Tarentum, PA, USA

problem #297

Aug 022020

Focus

  • 63,000 miles
Previously got recalls fixed on the car which fixed all stalling problems. 3 months later I go to drive and while in motion it starts stalling and the check engine light comes on and stays on.

- Dayton, KY, USA

problem #296

Jul 042020

Focus 4-cyl

  • 85,999 miles
About two weeks after purchasing my pre-owned 2014 Ford Focus, I started to experience some slight jerking whenever I pressed on the accelerator pedal. The jerking gradually got worse and I continued to drive to my home. My car stopped suddenly when I was traveling uphill on a highway. I had to sit and wait for a few minutes before I was able to keep driving. When I finally arrived home, I turned my car off and went in. I came back later to go somewhere and my car wouldn't start. I resolved to leave it be since it was the weekend and dealerships were closed. The next day my car started, but the jerking remained and now my check engine light was on. I drove with it for the time being because the dealership (Toyota) that I purchased it from said they couldnt look into my possible transmission issues because I didn't purchase the extended warranty. I finally looked pretty deep into the issue and found there was a recall on the car I purchased and that many people experienced the same exact problems as I have.

- Justice, IL, USA

problem #295

Jun 232020

Focus 4-cyl

  • 81,000 miles
Check engine light comes on and the engine has stopped while in motion, have had it checked out 4 times already. 1st time dealer said there were some wires that are close to the manifold were frayed and then repaired. The last 3 times the check engine light came on I pulled over while driving, turned the engine off waited a few minutes and restarted the car and was able to drive a few miles. I have now taken the car to a different for dealer 3 times in the past 5 weeks and every time it's a different code with the exception of the 3rd time. They replaced the battery at no charge now today 5 days later the check engine light came on again. This will be the 5th time! this has happened on the highway and on city streets. We have spent over $500 and my time getting back and forth from this dealership to remedy this problem.

- Valparaiso, IN, USA

problem #294

Jun 172020

Focus 4-cyl

  • miles
My vehicle stalls while driving, and shakes when I press on the gas. I have to drive my car extremely slow or else it will shake. Sometimes it gives me a problem when trying to start my car.

- Philadelphia, PA, USA

problem #293

Apr 302020

Focus 4-cyl

  • 94,500 miles
I want to know why the people driving this year of Ford Focus have not been compensated by Ford for all of the "defects" associated with this vehicle? in 3 years time, I have replaced the battery, shocks, repaired oil leak, vapor management valve and replaced tires out of my own pocket. The recalls are unreal! I have had it in the shop for "fuel tank deformation recall", the "tcm clutch shutter" has been replaced 3 times. Not to mention the times I have taken it in for that to be fixed, only to be told it wasn't the problem when it was later verified that it was. And now I receive notice that the doors fly open while driving! I can't trade it in, because I am $3,000 upside down because the vehicle is not worth squat.I have lost employment because of this vehicle and it has significantly impacted my and my family's quality of life because of all of the problems it has caused. I have been losing gas for the past 2 years and the mechanic's can't find the problem. When I fill up, the miles to empty will show for example 274, when I drive 1 mile by the odometer, the miles to empty has indicated 6. that is a huge amount of money I have lost in the past 2 years. This is outrageous that Ford Motor Company has not been forced to compensate us unfortunate people that got "stuck" with a vehicle they knew had issues! I have all paperwork for everything I have stated above but there are over 100 pieces of paper. If you require this from me I can make copies and send to you but to upload everything is too much. Please help! I would like to get into a vehicle that is safe to drive for me as well as my family. I have been driving in fear since a week after I purchased this in Jan 2017!

- Millcreek, UT, USA

problem #292

May 022020

Focus 4-cyl

  • 90,000 miles
My car is shutting down and the code P068A and I know someone that has the same car same model year same problems transmission problems car not moving no matter how much you hit the gas and he got recalls on the car my car is having the same problems I will be driving on the road and the car will jump shake than go and it's keeps doing it as well as I can be going 20 mph and my RPM is at 6 not dropping unless my foot is off the gas.

- Orlando, FL, USA

problem #291

Jan 202020

Focus

  • 67,700 miles
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was taken to downtown Ford sales (525 N 16th St, sacramento, ca 95811, (916)299-3529), where the vehicle was inspected. The contact stated that months later while driving at an undisclosed speed, the vehicle shuddered while the accelerator was depressed without warning. The same dealer was contacted and informed of the failure. The contact was informed that the vehicle had a salvage title and the dealer would be unable to repair the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,700.

- West Sacrament Unit 7, CA, USA

problem #290

Apr 232020

Focus 4-cyl

  • miles
I purchased the Ford Focus titanium hatchback in 2014 new, and since then it has been to the dealership/mechanic over 25 times due to 2 major defects -- Ford powershift transmission and electric/engine issue with draining the battery. I've had 4 batteries and average 6-8 jump starts per year due to the electric problems with the computer draining my battery. I've come very close to having at least 8 accidents due to the transmission fault. The transmission was replaced a couple years ago and it worked without having the shifting stall problem for about 2 months. My dealer said that's "all they can do... Ford doesn't offer any payback or refunds due to these 2 well-known lemon defaults. I just called the 800 number for Ford to file a complaint (800-392-3673) and they stated that I'd have to call back in 2 hours because their system is down. I asked if I could file a complaint online and they stated, 'no', you must call us to file the report. Details involving the lack of safety due to these 2 issues -- I've had my engine stalled in the middle of traffic on average of 6-8 times per year, putting my young children and self in great danger. I've also had my battery die just hours after parking it in a metropolitan city (miami/tampa/Washington DC/Chicago/detroit) and had to wait at my vehicle with my children for Ford or aaa to help replace/charge my battery -- which took on average 1-2 hours each time. I am requesting that Ford purchase my vehicle for the full blue book value, in addition to $10,000 due to the loss of work and lack of safety/hardship/disregard to my safety issues that I've brought to their attention over the past 6 years. Please contact me at [xxx] and leave a message if I'm unable to answer. Thank you, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Myers, FL, USA

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