10.0

really awful
Crashes / Fires:
18 / 8
Injuries / Deaths:
11 / 1
Average Mileage:
41,648 miles

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« Read the previous 20 complaints

problem #242

May 162016

Focus

  • 10,000 miles
Car shakes when going from a stopped position then pressing on gas. Feels like it jerks. Also my catalytic converter has been faulty since 2 years after I got my car in 2014

- Theodore, AL, USA

problem #241

Dec 272014

Focus 4-cyl

  • 14 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the engine stalled and the vehicle rumbled and shook without warning. The contact took the vehicle to camelback Ford (1330 E camelback rd, phoenix, AZ 85014, (602) 635-7551) where he was informed that the vehicle was supposed to operate in that manner. The dealer replaced the clutch assembly and tcm, but the failure recurred. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 14.

- Grants Pass, OR, USA

problem #240

Jun 132019

Focus

  • 60,000 miles
Car jerks and stalls, outstanding recall, dealership insists that parts are unavailable for repair

- Katy, TX, USA

problem #239

Jul 012019

Focus

  • 145,000 miles
Dps6 transmission. This has been an ongoing issue and I fear for the safety of me and my family. We will be driving down the rd any type (interstate, country rds or in city) and the vehicle will loose power as if it all of a sudden goes into neutral..this is very dangerous and a major safety concern. To be going 65 on the interstate and all of a sudden your vehicle looses power, and keeps doing it the rest of the trip. I have been in near accidents several times bc of this. Also I will be driving down the rd and the car will accelerate on its on causing the rpms to go way up and then all of a sudden it will basically go into neutral with no warning at all. This is my family's only vehicle. We have no choice but to keep driving it and risk our lifes and the life's of others daily. We still owe 11,000 on this car. Ford knew of the problem when they sold us this vehicle and now we have to suffer" when is Ford going to be held accountable for this" we went to Ford regarding this is issue and they reflashed the tcm and it fixed it for 3 weeks then started doing the same exact thing. They also told me if it done it again then I would need a clutch replacement. (which I would have to pay for bc the miles have exceeded the extended warranty) I am sorry but when a clutch goes bad it's going to do it all the time..not just randomly. I have heard from several people who did replace the clutch 3 or more times and the problem still exists. So no I will not be paying for a new clutch when I've read hundreds of comments from people stating they did just that and it didn't fix it.

- Newton, NC, USA

problem #238

Mar 152019

Focus

  • 25,000 miles
Engine stalls when accelerating, and stops while driving on road. Occurs frequently and has happened more than once. Ford says nothing is wrong.

- Finchville, KY, USA

problem #237

Mar 012015

Focus

  • 100 miles
My cars transmission stalls everyday while driving. It shakes and stutters at light or stop signs when you go to take off. It shifts hard. This has been going on since about 3 weeks after buying the car. It does this all the time and on city streets and highways as well.

- Raymore, MO, USA

problem #236

Aug 082018

Focus

  • 85,000 miles
I have had this car since 2017 and it seems like there is a delay in shifting. I was driving the car in 2018 and the car suddenly stops in the highway. My car would not move at all. It was taken to a Ford dealer for power train issue but it has since been doing the same. It stalls and seems like there is a transmission issue. I can't afford another transmission. I'm not under warranty. I have nothing but issues with this car. My clutch has been changed thee times.

- Raleigh, NC, USA

problem #235

Jul 012019

Focus

  • 78,000 miles
Takata recall I can feel my car jolting (almost everyday now) especially as I try to accelerate or increase speed. I feel it the most when I am accelerating from a stop light or slowing down for a turn and trying to speed back up. My car has stalled twice on the highway as I was trying to accelerate after slowing down. I can see that there is a recall out for my car however, there is no remedy available and I no longer feel safe driving this car! I purchased the car back in July of 2018 and felt the jolts around mid-September. Now they have gotten increasingly worse and are a part of my everyday driving. I was told that there would be a solution early 2019 so I was determined to wait until then but now we're in the latter half of the year with no solution.

- Austin, TX, USA

problem #234

Jan 042015

Focus

  • 30 miles
Takata recall I bought my 2014 Ford Focus during my first year of college. I started to notice the cars clutch slipping immediately. After persistently taking the car to the dealership about the issue for a year, Ford finally admitted there was an issue with the car and that they would get me in the list for a new clutch. They (I assume intentionally) prolonged the process just long enough to escape the lemon law. Within a month of having my clutch replaced I started to notice it slipping. I have not had the clutch replaced again because I feel there is no point. I need to sell my car and get a new one that I feel safe driving, but I am upside down on my loan. I will never buy from Ford again.

- Louisville, KY, USA

problem #233

Oct 012018

Focus

  • 120,000 miles
The contact owns a 2014 Ford Focus. While driving 30 mph and depressing the accelerator pedal, the vehicle began to hesitate. In addition, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic and then to folsom lake Ford (located at 12755 folsom blvd, folsom, ca 95630, (916) 353-2000) where the contact was informed that the failure was associated with NHTSA campaign numbers: 13V523000 (power train), 18V735000 (fuel system, gasoline), and 16V643000 (latches/locks/linkages). The contact stated that the failure continued. The manufacturer was not notified. The failure mileage was 120,000.

- North Highlands, CA, USA

problem #232

Jul 052017

Focus

  • 30,000 miles
2014 Ford Focus transmission clutch went out 3 times since I have own the car. Stopped at traffic light foot. On break car in drive car goes flying backwards. Car lose of power will not go in reverse.setting waiting to pull out in main road foot on break car in drive car shot me out in front of a pepsi truck car control it's self. Took car to police station in N barboursville West Virginia to report it they laughed at me. Car jump's will not go. Then sends you flying backwards or forward. Car is trying to kill me driving the car in the streets is when this happened or waiting to pull out on the streets in going from 2017 to 2019

- Barboursville, WV, USA

problem #231

Jul 032019

Focus

  • miles
As of 07/16/19 Ford has put 7 clutches in this vehicle. We are scheduled for an other app. On 07/18/19. The problem is back, I believe this this is the third trip back since the last clutch was put in. Ford keeps saying it's not back enough to replace, but when you look at the paper work it says they readjusted the clutch, each time. I don't understand this because if you look at the mileage in and out of the shop it's the same. How can they say the problem not there. If they don't drive it? it's to the point now that you don't dare try to pass or go by another car because it hesitates so bad and the tec meter will jump to 5/5 1/2 before it drops down and shifts gears. It's like driving a car with a standard transmission and the clutch isn't out far enough.

- Kissimmee, FL, USA

problem #230

Jan 172015

Focus

  • 5 miles
My car shutters when I accelerate. The problem has become progressively worse and I am concerned about the longevity/safety of my vehicle.

- Mcallen, TX, USA

problem #229

Jun 172019

Focus

  • miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle shuttered, jerked, and failed to shift in and out of gear. The vehicle was slow to change gears at any given point without warning. The contact stated that the vehicle failed to start and failed to shift into reverse several times intermittently. In addition, the malfunction indicator lamp flashed. The vehicle was towed to david stanley Ford of midwest city (6601 SE 29th St, midwest city, ok 73110, (405) 733-1611) where it was diagnosed several times, but failed to provide a permanent remedy. The dealer later diagnosed that the transmission assembly needed to be replaced and the vehicle was excluded from NHTSA campaign number: 13V523000 (power train). The contact stated that the failure that the vehicle exhibited was related to the recall campaign. The vehicle was taken to an independent mechanic for further diagnostic testing. The failure mileage was not available.

- Oklahoma City, OK, USA

problem #228

Jun 292019

Focus

  • 130,000 miles
I serviced my Focus on 5/29/19 for recalls. They performed a multi point inspection. Everything normal. 6/09/19, I was driving down city street 40mph driving straight the car down shifted suddenly and a warning " transmission faulty, service now" came on. I was able to drive it home, the car wouldnt shift into a higher gear. I attached both services done. After the second service was done to my vehical it still shuddered when accelerating. 6/29/19 this occured twice the same day, I was waiting at an intersection making a left hand turn into a gas station, when it was safe to turn, I let my foot of the brake and my car inched forward while I hit gas and my car did not move, I was nearly hit both times, the last second with my foot on the gas all the way down to the floor, the car jerks into gear. Ive called the dealership about fixing this issue, ive left messages with no call back, I finally got a service call set but not until July 30th. This has now occured almost everyday since 6/29/19. The car does not always do this, it seems to only do it if im below a half a tank, or the first 60 miles on a full tank. I fear for my safety driving this car that when I hit the gas the engine will just rev U[ and not move and get hit. The car always had a shudder when accelerating since we purchased it 1/12/16, but the sales person insisted with new fuel saving system that it was completely normal. I didnt have any major issues besides the shudder when accelerating, and when I would start my car up the first time after filling up, until I got the recall fixed, now ive had nothing but issues.

- Mishicot, WI, USA

problem #227

Feb 212015

Focus

  • miles
I purchased my car new from a Ford dealer in 2015. My car had this shudder from the beginning but the dealer told me it was 'normal, ' etc. I've found the information about the class action lawsuit and detroit free press revelations about Ford Motor Company knowing the transmission was defective before my 2014 Focus was even built! but when I called my dealership yesterday they still say the defect symptoms are 'normal' and they'll charge me $89 if I want a diagnostic. And even if I do that and they replace the defective transmission, they'll be installing another inherently defective transmission! this isn't a manufacturing plant issue where a small percentage of the vehicles built on one particular day received the wrong widget. The transmission design is defective. I no longer feel safe in this car nor do I trust Ford Motor Company or its dealership that's been lying to me for years. I made a point of buying an american company car made in the usa to support my country and this is what they do??

- Cedar Rapids, IA, USA

problem #226

Jul 112019

Focus

  • 62,000 miles
This car hesitates and jerks from a stopped position. There is a rattle as the car starts moving. On two occasions, while merging uphill into traffic, the car stalled. On several other occasions, it came close to stalling. I've taken it to the dealer several times over the years and they tell me there is nothing wrong. When I get the car back from being repaired, the 'check engine' light comes back on after a week or two. I can't answer your question below about when it happened. It happens all the time.

- North Plainfield, NJ, USA

problem #225

Jan 192019

Focus

  • miles
The car will be driving and when you go to accelerate it is like the car chugs and stutters before it will kick into gear, then I was driving and the front bottom spoiler or something fell off apparently the screws holding that and the plate under the engine fell out as I was driving I had to zip tie the plate to the bottom of car. This car has been my night mare since I purchased it in 2016 and I owe so much on it that trading it in would not even help.

- Phoenix, AZ, USA

problem #224

Jun 272019

Focus

  • 130,000 miles
When shifting down from drive to park, my shift gets stuck in neutral or when I am shifting from park to reverse, I am unable to move the car into another gears. When I am at a stop light and the light turns green my car seems to stalls to take off. When I drive down the street the car acts like it wants to shut off. A Ford truck almost hit me because the light was already green and my car stalled and would not go. I had my hazard lights and he swerved into another lane where the traffic was headed toward the truck. This very dangerous.

- Joliet, IL, USA

problem #223

Jun 122019

Focus

  • 137,000 miles
Takata recall. My transmission as always been funny and two days ago my car started to roll back even when I was in position D. then the transmission started overheating and the engine light came on. I took the car to aamco to see what's wrong and the man said they get 2014 and 2015 Focus cars often. The parts they need to replace are the clutch assembly, slave cylinder, and two mechanical actuators. Along with pressure plate. I think this problem is common and someone should know. This is important because my transmission would overheat and I would have to pull over somewhere real quick to turn the car off and let it cool down. Then my car would be hard to start after that. I had to do that a few times before I made it to the transmission shop that day.

- Hutto, TX, USA

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