10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
41,300 miles

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« Read the previous 20 complaints

problem #41

Apr 222019

Focus

  • miles
Car constantly has issues stuttering when trying to accelerate. It causes shaking in the car and only lightly lessens when the gas tank is over halfway full and/or has a recent oil change. Already had a few parts replaced concerning the cpv because the gas pedal ceased functioning whilst driving on the interstate. I've gotten the recall notice letter but no full solution has been offered yet.

- Pearl, MS, USA

problem #40

Jan 022019

Focus

  • 25,000 miles
Been waiting 2 months for fuel tank and or valve to fix recall. Vehicle shutters. Now I call about the parts coming in and the service writer (sr) states the fuel pump will be replaced as well. I tried to confirm this with Ford and they had no knowledge of fuel pump being added to the fix.

- Fort Oglethorpe, GA, USA

problem #39

Apr 102019

Focus

  • 68,000 miles
There is an active recall on my vehicale for cpav valve. My car is experiencing all symptoms of the recall, but the dealership is telling me I might not be covered because my vehicle passed a test a few months ago when I brought it in for another issue (the transmission, which was under warranty). They say they are waiting to hear back from Ford for further instruction, but I have been waiting for more than 2 days with no response.

- Tampa, FL, USA

problem #38

Apr 012019

Focus

  • 60,000 miles
The contact owns a 2015 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bartow Ford (2800 us hwy 98 N, bartow, fl 33830, (800) 533-0425) was contacted and confirmed that the parts were not available for the recall remedy. While driving 70 mph, the vehicle stalled and took numerous attempts to restart. The manufacturer was notified. The failure mileage was 60,000. VIN tool confirms parts not available.

- Lakeland, FL, USA

problem #37

Apr 062019

Focus

  • 55,400 miles
My 2015 Ford Focus has been having stalling issues. My VIN# is on the recall list and the letter that I received from 12/2018 advised that I keep at least half a tank of gas in my car. However, my car stalls even when I keep a full tank. My car also shudders and sometimes even turns off after I fill my gas tank. When my car is about to stall, I see that the tachometer will suddenly fluctuate and then simply drop to zero. This usually happens when I'm about to come to a stop but occasionally occurs when I'm simply driving down the road. My car now stalls on a daily basis. I have called the Ford Motor Company three times in the last 30 days and told them what is happening and how unsafe it is to drive a car in this way. Each time I am told that they don't know when the parts will arrive to the dealership for repairs, even though my recall letter said by the end of the first quarter of 2019. I took my car to my mechanic and they also stated that my stalling issues are most likely related to the recall. I no longer drive my car on the highway and try to mainly stick to driving on backroads where possible due to fears of stalling and possibly getting into an accident but this is a highly irresponsible situation from Ford. Assistance would be greatly greatly appreciated. I provided the date of 4/6/19 as the date of my car stalling but, as I stated earlier, this happens daily and is unsafe.

- Gales Ferry, CT, USA

problem #36

Apr 052019

Focus

  • 44,470 miles
My car stalls when on the highway & let off the gas & speed reduces rpms drop & car stalls. Very dangerous. Ford has a recall issue with the canister purge valve but my VIN# is not on that list for some reason. Please help it is dangerous!!

- Deltona, FL, USA

problem #35

Mar 032019

Focus

  • 86,000 miles
The Ford Focus recall for the fuel tank deformation is not accurate. The recall letter we received said to maintain at least 1/2 tank of fuel, but my car has shut down multiple times while driving on the highway and at turnarounds despite having a full tank. The solution to this was previously announced for December 2018 and has been postponed until the first quarter of 2019. Ford needs to be further pressured to find a solution now as this poses a major crash risk.

- Austin, TX, USA

problem #34

Nov 022018

Focus

  • 16,821 miles
In my garage would not start half tank of gas. Bought a new battery I didn't need. Then I got letter for recall which said they would contact me in February 2019. I have received no letter.

- Highland Village, TX, USA

problem #33

Feb 282019

Focus

  • 80,000 miles
Took car in for recall in January, now it's acting up again, not shifting gears while driving. Dangerous. In shop now.

- Phoenix, AZ, USA

problem #32

Dec 122018

Focus

  • 42,000 miles
The contact owns a 2015 Ford Focus. While the vehicle was driving on an incline, it lost power and decelerated. There was no warning indicator illuminated. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called serramonte Ford (located at 999 serramonte blvd, colma, ca 94014, (855) 638-2136) and a diagnostic appointment was scheduled. The manufacturer was made aware of the failure and did not assist. The approximate failure mileage was 42,000. VIN tool confirms parts not available.

- Sanfrancisco, CA, USA

problem #31

Feb 282019

Focus

  • 17,300 miles
While driving the engine stalls, took it to the dealer as per the recall letter from Ford. The car keeps stalling as before, this is dagerous as you need to press the brakes to start it and this is a hazard in the highway. Taking it to the dealer againg today.

- San Juan, PR, USA

problem #30

Feb 252019

Focus

  • 53,000 miles
This recall has been since 12/2018 and Ford has no parts to fix this. I have called corporate and they do not know when they will get them. This issue has now made the car undrivable and they will not help me. I spent all morning on the phone.

- Lindenhurst, NY, USA

problem #29

Oct 222018

Focus

  • 85,000 miles
I have notified Ford of the issue with my cpv (canister purge valve), which causes my 2015 Ford Focus to suddenly stall while the vehicle is in motion, in October of 2018. It is now 02/25/2019 and there is still no remedy to fix this problem. This causes a great safety issue to myself and drivers around me when the car shuts off without warning.

- Shelbyville, TN, USA

problem #28

Feb 202019

Focus

  • 62,400 miles
The car shut off on me while driving and I scheduled the dealership to fix it because I found similar issues and a recall but when I dropped my car off they said no recall existed for my car and there is nothing they can about my car. When I was leaving the dealership I almost got hit in traffic because I had the same issue for two days in a row and it keeps happening.

- Brookville, FL, USA

problem #27

Feb 062019

Focus

  • 60,000 miles
Vehicle stalls while driving, regardless of speed and fuel level. Check engine light goes on and off regularly. Dealership claims nothing wrong but vehicle continues to stall.

- Leesburg, VA, USA

problem #26

Feb 112019

Focus

  • miles
Fuel tank deformation: My car stops with no warning at least 2 -3 times daily. It's getting worse and is now harder to restart. This is dangerous and can be deadly. I've contacted my car dealership and the part is not available in order to fix my car. I do not have a second car. I live alone. I need a car to get safely back and forth to work. I'm going to get rear ended before this is all said and done. A Ford spokesperson told me I cannot get a loaner. The owner of the car dealership tells me it's Ford's problem not theirs. Ford tells me I'm basically out of luck and I feel like I'm driving a ticking time bomb. I need help with this mess and I need it now before I'm involved in a tragic accident. At least tell me the status of this recall #18V735. This vehicle stops with no warning weather I'm going down the road, stopping at a red light or going around a curve. It will not give any notice for me to even pull off the side of the road. Stops dead!! like I'm going to be if this isn't fixed. Your next question asks when did this happen. Too many times to put down since it is basically daily and 3 times today.

- Bardstown, KY, USA

problem #25

May 302018

Focus

  • 0 miles
The car has a known recall about the fuel system the car will randomly just shut off without warning Ford said you must keep the car on a half tank of gas at all times.they don't have the parts but my car is getting so bad very very bad

- Laurence Harbor, NJ, USA

problem #24

Mar 072018

Focus

  • 60,000 miles
The fuel gauge reads wrong by atleast an 1/8 of a tank and and when it says you have 30 miles till empty you might get 10 miles before you run out of gas.it will not give you any warning when it runs out of gas it will start to suppder and then will not start until you put more gas in.and you can smell gas inside the car.it happens while driving or just idoling.

- Advance, MO, USA

problem #23

Jan 012017

Focus

  • miles
When I push on gas it take a while to speed up. Also it idols sometimes. Take awhile to gear up to speed. Sounds like it is dragging

- Charlotte, NC, USA

problem #22

Feb 052019

Focus

  • 82,377 miles
Car randomly shuts off. No warning is given. Car will shut off while in motion on any city street. Car was at 3/4 tank of fuel when this occurred.

- Owingsville, KY, USA

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