10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Royal Oak, MI, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called boggus Ford mcallen (1400 E hwy 83, mcallen, tx 78501) and was informed that the parts were not available. The manufacturer was notified of the issue via mail and informed the contact that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mcallen, TX, USA
Takata recall
- Sunrise, FL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (tri star motors somerset, 1260 N center ave, somerset, pa 15501, (814) 445-6575) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Friedens, PA, USA
Takata recall
- Overland Park, KS, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (jim burke Ford, 2001 oak St, bakersfield, ca 93301, (661) 328-3600) was unable to verify when the parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Kernville, CA, USA
Takata recall. Dealer could not provide a timeframe for fixing. Said he did not have the parts and had no way of knowing when they would come in.
- San Diego, CA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mcmahon Ford at (203) 838-4801 (1 main St, norwalk, ct 06851) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Norwalk, CT, USA
2007 Ford Fusion. Consumer writes in regards to frontal airbag safety recall. Consumer has another complaint relating to this vehicle in artemis.
- Bronx, NY, USA
The contact's daughter owns a 2007 Ford Fusion. The contact's daughter did not receive notification of NHTSA campaign number: 16V384000 (air bags). Ford's customer service stated that the letter was sent to the address in West palm beach, fl in December of 2017; however, the contact stated that his daughter resided in palm springs, fl. The contact was informed by Ford's customer service supervisor that the manufacturer would only send one recall notice to the address on file.
- Rocky Mount, NC, USA
Takata recall - received a letter from Ford Motor Co. Dearborn, Michigan regarding "safety recall 17S01" in March 2017, buy nothiing has been done, I called the dealer delacy Ford, they said Ford would notify me when parts are available, it will be a full year next month. What's taking so long? dangerious
- Hamburg, NY, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (H. miller Ford Lincoln draper, 11442 lone peak pkwy, draper, ut 84020) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- S Jordan, UT, USA
The dashboard around airbag portion has come apart and is rising up all the way across the dashboard. Passengers' side the seat belt light and seat belt buzzer goes off. Have notified Ford. No compensation. Do not have pictures available, but if needed will email them asap. The consumer stated there were toxic gases leaking from the airbag compartment which tampered with the adhesive on the dashboard. The dashboard began to bubble up around the compartment. The seatbelts would not release. The consumer's grandchild had to wriggle out from under the seat belt. The seatbelt had to be unscrewed from the floor to release the pressure on it. The interior dashboard light, radio, clock, mileage, and cd player would not operate. The engine light illuminated, the driver's seat seams began separating, the brakes stick, the interior door handles broke off, the rearview fell off while driving, and the tires had a constant leak.
- Cedar Rapids, IA, USA
Takata recall I received a notice from Ford notifying me of a recall for my passenger side airbags. I have contacted my Ford service center 2 times to rectify the problem. Both times I have been told that they do not have the capacity to fix the problem. The most recent time that I contacted Ford, I was told that they may not be able to fix the problem for months or even years. They said they are prioritizing it by car type and location of car.
- Corte Madera, CA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The dealer (jim O'neal Ford, 516 S Indiana ave, sellersburg, in 47172) stated that the parts were not available for the repair. The manufacturer was not contacted. The VIN was unknown. The contact had not experienced a failure.
- Scottsburg, IN, USA
The contact owns a 2007 Ford Fusion. The contact noticed that the passenger side air bag was poking from the compartment and the seam was detached. The vehicle was taken to a local dealer (gordie boucher of West bend, 3021 w Washington St, West bend, wi 53095). The contact was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact to wait until the parts become available. The failure mileage was approximately 140,000.
- West Bend, WI, USA
Received a letter in March of 2017 and still have not heard anything from anyone. If this is such a dangerous situation I am not understanding why it hasn't been fixed yet?
- Salt Lake City, UT, USA
Ford Motor Company: Passenger frontal air bag inflator may rupture. The vehicle has been under recall for over a year with no parts or solution yet available, forcing me to drive an unsafe vehicle for work purposes as I do not have another vehicle available to use for transportation.
- Forest Lake, MN, USA
Recall 16S26 / NHTSA 16V-384 for my 2007 Ford Fusion was issued in July 2016. The recall is regarding the passanger seat airbhag of this vehicle. After over 18 months I have not been contacted to have the airbag replaced. This needs to be repaired asap due the fact that not having anyone use the passanger seat is unacceptable. December 2017 I was notified the parts are delayed and to anticipate being notified in the spring of 2018. This delay is unreasonable.
- Tyler, TX, USA
- Wayne, NJ, USA