10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Passenger airbag didn't explode but rapture the dashboard. Ford motor opened claim and agreed to pay for loaner car trough dealer, however no dealer in houston area will agree to do it. This is going on for two weeks now. The car only have 65K miles, I am single mom who can't drive my teenagers on a back seat forever.
- Katy, TX, USA
Takata recall: Notified in 2016 that a fix would be available in 6 months and it has been almost two years and no further communication on when a fix will be available.
- Sylvan Springs, AL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Capitol Ford (4900 capital blvd, raleigh, nc 27616, (877) 659-2496) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Raleigh, NC, USA
Takata recall it has been almost 2 years since the first notification of this issue and I was then told that I could not have anyone sit in my passengers seat of my car. I spoke with Ford on 5/1/2018 and was informed from them that parts were available to remedy the airbag issue but when speaking with my dealership this was not true. Very disappointed with how this has been handled.
- Kansas City, MO, USA
Takata recall - dealer keeps stating that we have to call back for parts instead of taking names and calling us when they have the part. They never know when they are coming in or how many they have on order. This is the 2nd year we have been trying to get this repaired. We wonder how many parts have been made available since this recall for this model. How can we possibly know when to call.
- Grand Prairie, TX, USA
My air bag has been recalled for nearly 2 years now without an available remedy. I am completely stuck with a vehicle that I cannot drive safely, sell in good faith, or trade in without taking a financial loss. Meanwhile, my car sits and depreciates while waiting for repair.
- Foley, MO, USA
Takata inflators there has been a recall on my vehicle for a long time now. I received the notice over a year ago about the recall but still haven't received notification about the replacement parts being in stock so I can take my vehicle in for repair! driving my vehicle is a constant worry due to this situation! what is going on? I am afraid to drive my own car because I am scared of what might happen to me and my passengers if I am involved in an accident. This is ridiculous!
- Warren, MI, USA
I am still waiting for parts from the March 2017 recall notice. I have a 4 inch gap on the cover to my passenger airbag which looks like it will explode at anytime.
- Whitesboro, NY, USA
Takata recall I just recently purchased a 2007 Ford Fusion S on March 9, 2018 to discover on April 2, 2018 that there is a recall for the takata airbags in my car. I called Ford on April 3, 2018 to discover by an employee in the service department that I in fact have 2 recalls for the front passenger and front driver airbags. Ford told me to call them periodically because they don't have either part to fix my car at the time. That's all they told me. When I hung up, I checked my VIN again online and now 0 recalls are showing up which is wrong! I need my car fixed and I don't understand why my recall on my VIN disappeared off of this website and also missing from safercar as well. It originally had a recall and changed status overnight" that doesn't seem right to me. I need my car fixed because I have small children and this is the only car we have access to. Why is your website telling me 0 recalls today and 1 last night?"
- Owens Cross Roads, AL, USA
Takata recall never received notice in the mail. But coming online it looks like there isn't a fix. I am scared to drive a car with a faulty air bag system.
- Louisville, KY, USA
Takata recall. Subject: Ford Motor Company safety recall notice16S26/NHTSA recall16V-384 received by usps July 2016 about front passenger airbag safety problem resulting in e.g possible injuries and death actual situations involving front seat passengers during a frontal collision. In December 2017, I received a letter (upload attached) from Ford Motor Company "expanding" the same safety problem as "more serious" by indicating "under warning: Until remedy parts become available, do not allow anyone to sit in the first row passenger seat". my family and I were scared before but we are completely mentally devastated now. We paid san tan Ford, gilbert AZ cash money for this new car in Oct. 2007 and we are forced to ride in a potential death trap. We've called san tan Ford for nearly 2 years (this July 2018) and get no satisfaction e.g. no parts/ front passenger airbag are available. My 2007 Ford Fusion is not usable due to this safety issue.please direct san tan Ford, gilbert, AZ to give me a free rent-A-car until they/Ford fixes/replaces my front passenger airbag with one that is safe or replaces my front passenger airbag immediately with one that is safe.
- Gilbert, AZ, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting an unknown dealer, the contact was informed that the parts needed to repair the defect were not yet available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lisle, IL, USA
Takata recall - Ford has not resolved this issue with my vehicle. Please report to us what the holdup is, please.
- Madison, NC, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Philadelphia, PA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called donley Ford-Lincoln at (419) 281-3673 (1641 claremont ave, ashland, oh 44805) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was contacted by mail; however, the contact received no response regarding the parts becoming available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sullivan, OH, USA
The area on the dashboard where the passenger airbag is has started to heave up.I am afraid that it might rupture. I have turned off the passenger side airbag. Is this something that needs to be addressed? the area affected is about 7 inches long.
- Wausau, WI, USA
Takata recall. The sign air bag is
- Compton, CA, USA
Takata recall: As of 03/15/2018, Ford has not been able to provide a replacement for the defective takata airbag installed in my vehicle. This continues to be a safety concern for my wife and 1 year old daughter, as there is no alterative vehicle they can drive while I am working full-time. There has been no recent follow up from Ford and our local dealer does not know when the replacement air bag will be available. I am very displeased with this situation and the lack of response from Ford to alleviate this issue.
- Ocala, FL, USA
Takata recall manufacturer recall 16S26 NHTSA recall 16V384 no remedy available for this vehicle
- Montpelier, OH, USA
- West Melbourne, FL, USA