"takata recall" I received the notice to have my airbags replaced & bolton Ford has not responded. My driver door will not open from the inside of the vehicle & my brakes need me to go all the way to the floor before the brakes stop the car. Car was stationery when driver door would not open & driving coming to a stop when brakes need pushing to the floor to work properly.

- Lake Charles, LA, USA

Takata recall, my brakes failed my daughter and me several times I had the brakes replace thinking that was the problem but on 11/07 /17 I was existing off the freeway coming to the red light with the blessings of the lord the light was yellow I braked it wouldn't stop the person on my left waiting for the light to turn green notice I couldn't stop they waited until I made my left turn that was scary please tell me what I should do to solve this problem. [xxx] please don't wait until I have an accident I would loose my brakes and they will go all the way to the floor pumping them didn't help so I would drive in the far right lane when approaching a light or a car I would start pumping and pray all the way to my destination city street and highways been blessed so far. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Center Point, AL, USA

Continually noticed that increased pressure was needed to operate vehicle brakes. After incident where ABS system was required at highway speeds to avoid collision, the braking seemed to deteriorate. After several visits to local mechanic, and research by local mechanic, it was found that air was found in the ABS hydraulic motor, degrading performance of the ABS braking system. Mechanic was able to bleed the air from the lines, but advised that this would eventually occur again, and may require a new ABS hydraulic motor. (mechanic advised that a new motor would have the same issue.)

- Arlington, TN, USA

Two times in three months - after ABS event, the brakes go all the way to the floor. Stopping at high speeds with such little grab in the brakes makes travel extremely dangerous. I beleive it is the common hcu problem... actually im certain. Ford should issue a recall for this. Im sure there is a lot more people who havent reported.

- Brookfield, MA, USA

The ABS system will engage and the brake pedal will go to the floor with no pressure and very little braking when going over railroad tracks. This has happened at least 3 times in the past 2 months and it doesn't matter whether you are using the brakes or not when going over the tracks. The brake pedal will not reset until the car has been stopped, turned off and restarted the next day.

- Apopka, FL, USA

I was driving to work, and hit a rough patch of gravel. The ABS system engaged, and my brakes went all the way to the floor. They were soft and totally unresponsive. Fortunately, I drive a manual, so I downshifted and used the emergency brake to come to a stop. If there would have been a need to suddenly stop, I would have certainly hit the car object in front of me. The brakes have been spongy since this incident.

- Iowa City, IA, USA

When ABS brakes engage they malfunction and my brake pedal goes soft. It takes until the pedal is to the floor to brake. It happens every time the ABS needs to engage. This has been happening for about 2 years off and on. Now the ABS system is completely broken and the car is unable to be driven until the full ABS system is replaced.

- Mendon, UT, USA

This is my second occurrence of a previously reported problem. On 9/26/2017, after applying brakes while driving over a speed bump on a city street, my brakes got extremely soft, going all they way to the floor before slowly stopping the car. If II was traveling faster and this happened, the car likely would not stop quickly. The sponginess continued for several hours of driving before returning to normal. Independent brake mechanics again could not identify the cause of this second occurance in 6 months. It seems this problem is common and could lead to accidents with injury or death. Ford must fix or at least identify the source of the problem!

- Smyrna, GA, USA

Takata recall air bags still have not been fixed due to lack of replacement parts. ABS braking system, brake pedal goes soft after hard breaking and turning, car continues to roll with very little stopping power. Once car was shut off and turned on again pedal came back and stopping power came back to normal. The vehicle was in motion on a city street in a drizzling rain and swerved to avoid a car that attempted to turn in front of me, I hit the breaks and swerved to avoid an accident, then when approaching a light approx. 3 blocks away, the pedal went soft and I coasted to a stop. This continued for the rest of the ride approx. 2 miles. I reached the destination and shut the car off, when I came back to the car I started it and the breaks worked fine for stopping from that point on to my home. I had to ride the break pedal for quite a distance before stopping when the pedal went soft. There was no accident however it was a very tense drive not knowing if I would be able to stop my vehicle and hoping that nobody would cut me off and I would need to stop quickly because that was not going to happen. I noticed there are many complaints regarding this and I feel that Ford should be recalling and replacing the parts necessary at no cost to the vehicle owner. According to a Ford tech it is the ABS control valve, and it is a costly repair.

- Palos Hills, IL, USA

Several times over the course of several years, after the ABS has engaged while driving, the brake pedal goes "soft" and has to be depressed all or nearly all of the way to the floor in order for the vehicle to stop. Usually, the brake pedal stays "soft" for several hours, then returns to normal the same day. In the past, I have taken it in to the dealer, and they have stated that they couldn't replicate the problem so they couldn't fix it. The last time this happened was on September 29, 2017. After several days, the brakes still hadn't returned to normal, so I took it in to the dealer (dewey Ford in ankeny, Iowa). They stated that the hydraulic control unit had to be replaced. With parts and labor, the repair bill came to $1,318.06, before taxes.

- Ankeny, IA, USA

"hydraulic control unit (hcu)" I was driving home one morning following a truck on a two lane road at 60mph when a piece of furniture fell off the truck. I braked and swerved to the edge of the road to miss the chair and my ABS came on. I immediately felt ilike I couldn't stop and the ABS was not helping. I finally stopped and was able to avoid a collision. Later at the next stop light my brakes were very soft and barely worked. (pedal to the floor) I believe the hcu malfunctioned.

- Paris, KY, USA

When driving over uneven or wet roads antilock brakes malfunction, causing brake pedal to go soft. This increases the distance it takes to stop. I have had to pull of the road or move to another lane to avoid collision. After stopping and pumping the brake or shifting from park back into drive brake pedal resumes normal tension. Cars sensors show no brake issue. My mechanic ran a brake check through the computer, no abnormalities showed up. I have noticed the antilock brake malfunction on city streets driving straight and while making turns. I have not tested the antilock brake on the highway.

- Clakston, MI, USA

Yesterday we slowly drove over a couple of very rough pavement grooves - the kind you drive over to warn you to slow down for a railroad crossing or stop sign. These were severe grooves and really rattled the car - btw they were at devils tower national monument in Wyoming. Don't see any need for them either. The next time I applied the brakes the pedal was very soft and stayed that way; the car is now unsafe to drive. In researching this online I see this is a known issue on Ford Fusion and Mercury Milan models. A defect in the cars' antilock braking system (ABS) hydraulic control unit is suspected to be the problem. Many drivers have lodged complaints that after an ABS-assisted braking maneuver ' on a rough surface or other irregularity in the road, for example ' the brake pedal was observed to "go soft, " requiring extraordinary pressure to activate the brakes the NHTSA reported an investigation on this on 12/27/2016. Please ramp up your investigation in this matter and require Ford to replace these defective ABS modules or any other component resulting in sudden brake loss.

- Hot Springs, SD, USA

On two occasions in the last two months I have attempted to stop my vehicle and the brake pedal went all the way to the floor. The first time I was able to pump the brake pedal and get enough pressure to stop my vehicle. The second time I was not able to get any pressure back by pumping the brake pedal. After turning the car off each time the pedal was back to normal this makes it very difficult to have it diagnosed. I have read a lot of other complaints for the same thing on the Ford Fusion I think Ford should take these very serious before someone wreaks or dies because of this issue. I avoided an accident only by going into another lane which isn't always possible.

- Roy, UT, USA

While driving my 2009 Ford Fusion at 25 mph, I came upon stopped traffic. The road was wet and a little uneven as I was crossing a short overpass but there was plenty of stopping distance. The ABS activated. I held the brake pedal to the floor but the brakes did very little to slow the car until the car ran into the stopped traffic. At 25 mph, there was no concern that the car would not stop in time even with the ABS activated, but it did not. There was no skidding or sliding of the tires. I believe that the ABS module just did not apply enough pressure to the brake lines. I think this falls under PE 16-017.

- West Chester, OH, USA

Brake pedal drops to floor after hitting a pothole while vehicle is in motion. No brake warning on. This happened while attempting to brake into a right turn on a city street at less than 10 mph. Now brakes are very soft and have to press to the floor to stop. I had the brakes bled once and the issue seemed to be fixed. The next bump while brakes were pressed caused the same issue. I believe the hydraulic control module is stuck open after the ABS engaged.

- Broomfield, CO, USA

On 3 occasions my anti-lock brake system seemed to engage and fail causing the entire brake system itself to fail. One occasion was braking over a slick surface in a city street, my anti-lock brakes attempted to engage and the pedal then went straight to the floor and my vehicle hardly slowed down even 5 mph. On two other occasions going over uneven surfaces, one a high way exit ramp, the other a city street under construction. I attempted to brake so my suspension system would take less of an impact, and because of the object I was going over my anti-lock brakes engaged and failed. On both occasions the brake pedal goes all the way to the floor and the vehicle hardly slows at all. Each time this happens the brake pedal will not recover for approximately 2-3 weeks. By this I mean that I must depress the brake pedal about 80% before the brakes will actually engage. After the 2-3 week period the brakes seem to go back to normal on their own. On all three occasions my brake pads were at least 80% and the brake fluid was full.

- Philadelphia, PA, USA

Takata recall. The contact owns a 2009 Ford Fusion. While driving at an unknown speed, the brake pedal traveled to the floorboard without warning. The vehicle was taken to the dealer (boyd brothers Ford, oxford, nc, 877-658-0824), but the failure was not duplicated. The manufacturer was made aware of the failure and did not call back. Also, the contact received notification of NHTSA campaign number: 17V024000 (air bags). The failure mileage was approximately 72,700. VIN tool confirms parts not available.

- Jttrell, NC, USA

While traveling at approximately 20 mph on a generally straight, level and dry paved city street., I was applying the brakes to gradually stop the vehicle approaching a stoplight. My right front tire entered a pothole and I felt the ABS activate, I released the brake, and the ABS quickly deactivated. I then pushed the brake pedal to complete the stop, but the pedal went to the floor and I pumped the brake to complete the stop. The issue persisted from that point on (driving two miles before parking). After parking overnight the issue remains, the car will stop but the pedal is soft and needs to be pumped.

- Reston, VA, USA

After the ABS is activated the brake pedal goes to the floor. Has happened multiple times and the only way I can get brake pressure is to get the ABS to activate by slamming on the brakes. I have had to activate the ABS up to 6 times to get pressure back. Very scary the first time it happens.

- Billerica, MA, USA