10.0

really awful
Crashes / Fires:
38 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
91,585 miles

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« Read the previous 20 complaints

problem #183

Aug 292017

Fusion

  • 108,200 miles
Loss of braking after ABS event. I was driving down the road and I had to make a sudden stop to avoid hitting another vehicle. The ABS system activated and then the brakes became spongy afterwards. From then on, even the regular brakes were spongy and would not build up pressure after pumping manually. I checked on the internet and there are youtube videos on the subject and there are websites with this complaint. Seems to be widespread. There is also a NHTSA document (ODI resume PE 16-017) on the subject. I talked to a Ford dealer, and he said that to replace the hydraulic control unit (hcu) would cost about $2000. Ford has not issued a technical service bulletin (tsb) or a recall for this problem, so they won't pay for the repair. The regular brakes should work even in the event of an ABS system failure, but this is not happening; thus I cannot rely on my brakes unless the ABS is disabled. Maybe I should pull the ABS fuse.

- Dearborn Heights, MI, USA

problem #182

Aug 052017

Fusion

  • 59,800 miles
Have had 2 incidents of ABS engagement followed by loss of brakes, where pedal went down to the floor. First time was in February of this year. Road conditions were slick and the car slid slightly. ABS was activated and then there was loss of brakes. Had the car towed to a local mechanic and the whole brake system was inspected. All that was found was some air in the lines and brake pressure came back. Rotors, pads, calipers, master cylinder were fine. Second incident happened August 5th while going on vacation. Was about an hour from home when I slowed down to go through a toll booth. Road was wet and I hit a slight bump going through the toll. After I got through the toll, brake pedal sunk to the floor! I then exited the turnpike and headed back home and drove it back an hour with no brake pressure. Fortunately it was early morning and traffic wasn't heavy. I got home, switched all of the luggage into my other car and I called a friend who works on cars and he said I could drop it off and he would look at it while we were on vacation. While he had it, the brake pressure came back. But again entire braking system was inspected and nothing wrong was found. There has to be a glitch in the ABS. The first five years I had the car, nothing like this ever happened. Other on line postings I've read describe similar situations happening when the vehicle has 60,000 or more miles on it. My vehicle is at 60,000. Ford needs to look into this! does someone have to get seriously injured or killed before they take any action?

- Endwell, NY, USA

problem #181

Aug 232017

Fusion

  • 124,000 miles
The contact owns a 2009 Ford Fusion. While driving 20 mph, the ABS malfunctioned. The contact depressed the brake pedal and the brake pedal extended approximately 3/4 of the way down. The vehicle lunged forward as if the contact had come to an emergency stop, but only minimal pressure was applied to the brake pedal. The contact stated that the brake malfunction was intermittent. The dealer and manufacturer were not made aware of the issue. The failure mileage was approximately 124,000.

- Fort Scott, KS, USA

problem #180

Aug 172017

Fusion

  • 82,826 miles
When I drive in the rain or when I hit a pot hole, my ABS will kick in and I lose any type of breaking on my car. The break pedal goes all the way down to the floor. It does not matter if im on the highway or the street, as soon as the ABS kicks in I lose the break pedal. This is very dangerous for me and my son.

- Cincinnati, OH, USA

problem #179

Aug 172017

Fusion

  • 129,000 miles
There is a malfunction with the hydrolic control unit anti brake system. The brakes only work if you press the pedal completely to the floor. The brakes do not work when pressed regularly, they must be pressed down to the floor. This causes the car to not stop when you need it to, resulting in instances where one might get injured if not fixed.

- Sneads Ferry, NC, USA

problem #178

Jul 042017

Fusion

  • 97,000 miles
Vehicle brakes get spongy and lose power while having foot on brake and going over minor bumps in the road..many times brake pedal will go to the floor after hitting bumps..this has happened more than once and has occurred at various speeds...seems to have started at about 85,000 miles and above..I feel they are waiting for someone to get seriously injured before they look into it.

- Lakewood, OH, USA

problem #177

Aug 112017

Fusion

  • 120,000 miles
Brake pedal drops to floor after hitting a pothole while vehicle is in motion. No brake warning illuminated. This occurred while attempting to brake at an intersection.

- Greer, SC, USA

problem #176

Aug 102015

Fusion

  • 120,000 miles
Brake pedal went soft after ABS was engaged. Now they go soft and almost doesn't stop and takes twice the distance to stop especially after the ABS engages because of braking on wet surface or bumpy/rough surface. This is scary and I would like to get this fixed but if there is a recall I would like to wait until the recall is initiated. Started happening a few years ago but I've just managed with it since.

- Silvis, IL, USA

problem #175

Jan 152017

Fusion

  • 85,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that while driving over a bump at 40 mph, the brake pedal traveled to the floorboard and the vehicle delayed in responding. The vehicle was taken to rodeo Ford 13680 w test dr, Goodyear, AZ 85338 where the contact could not remember the diagnosis or repairs. The vehicle was repaired. However, the failure recurred. The vehicle was taken back to rodeo Ford where it was diagnosed that ECU and hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, advised the contact to continue to work with the dealer, and transferred the contact directly to NHTSA to file a complaint. The approximate failure mileage was 85,000.

- Goodyear, AZ, USA

problem #174

Jul 182017

Fusion

  • 85,000 miles
Brakes go soft after breaking over irregular surface. Paid Ford dealership 1400 dollars to repair. Brakes continue to go soft over irregular surfaces.

- Goodyear, AZ, USA

problem #173

Feb 252017

Fusion

  • 95,000 miles
ABS system bypass sticks when engauged which causes brake pedal to go to floor after use. Happens alot in winter on ice.

- Grafton, OH, USA

problem #172

Jul 132017

Fusion

  • 115,000 miles
After ABS engaged, loss of brake feel and an increase in stopping distance. The top inch of pedal travel felt normal followed by several inches of no brake "feel" until near the bottom of pedal travel where braking resumed. This occurs only after the ABS engages and lasts for several minutes to several days after. Brake loss resulted in a near collision. ABS engaging after event is not as effective as initial ABS event resulting in increased stopping distance while ABS is engaging. This has occured multiple times with the most recent event happening on 7/13/2017. Issue usually resolves a day or two after occurimg but will reoccur if ABS is engaged again.

- Kansas City, MO, USA

problem #171

Jul 062017

Fusion

  • 115,000 miles
When driving on wet or slippery surface and need to brake the brakes lock up and don't unlock until car comes to a complete stop. My speed is not really a factor it has scared the sh out of me and I won't let my wife or kids drive my car when these conditions are present. I've had a mechanic look at it and he can't figure it out.

- Marengo, IL, USA

problem #170

Jul 102017

Fusion

  • 123,500 miles
During routine braking event from approx. 25 mph, the ABS system unexpectedly and unnecessarily engaged. Upon ABS activation the brake pedal lost all pressure and sank to the floor and all braking power was lost. Braking power was eventually regained after repeated pumping of the brake pedal but stopping distance extended well beyond normal even with brake pedal pushed to the floor. I believe this to be related to NHTSA # PE16017

- West Hartford, CT, USA

problem #169

Jun 012016

Fusion

  • 100,000 miles
The contact owns a 2009 Ford Fusion. When the contact attempted to apply the brakes while driving 60 mph or more, the brakes malfunctioned. The contact would have to allow for a significant decrease in speed due to the excessive distance needed before the vehicle was able to come to a complete stop. The failure also occurred whenever the road conditions were uneven or unstable. The contact took the vehicle to the briarwood Ford dealer where it was determined that the failure was related to NHTSA action number: PE16017 (service brakes, hydraulics); however, there was no recall. The dealer replaced the rear and front brakes, but the failure recurred. The contact returned the vehicle to the dealer where it was diagnosed that the hcu failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated there was no recall on the vehicle. The approximate failure mileage was 100,000.

- Willis, MI, USA

problem #168

Jun 302017

Fusion

  • 160,000 miles
ABS hydraulic control unit failure....upon braking while hitting a pothole, the ABS kicks on, and the brake pedal goes mushy almost to floor and car doesn't stop, only happens after ABS has been activated. Operates normal at all other times. Ford knows about this problem and refuses to recall or pay for the fix, clearly not enough people have been injured or killed yet. Unreliable braking is a big problem!!!

- Yorba Linda, CA, USA

problem #167

Feb 012017

Fusion

  • 88,000 miles
When my ABS system is activated my brake pedal goes to the floor and the it takes an extened period of time to recover

- Wilmington, MA, USA

problem #166

Jun 152017

Fusion

  • 189,000 miles
Brake pedal goes straight to floor - no brakes!!! just replaced all discs, rotors, calipers less than 1 year ago. Google forums and you tube videos reflect this is a common problem that seems to occur in these vehicles with ABS pump after ABS activates. Please please please please please hold Ford responsible for this safety defect!!!!! these are generally good reliable cars and have a lot of life to them. It's a shame that they won't just step up and do the right thing in this situation. Too many complaints to be justifiably ignored.

- Virginia Beach, VA, USA

problem #165

May 192017

Fusion

  • 72,000 miles
The contact owns a 2009 Ford Fusion. While driving less than 35 mph, the vehicle experienced a loss of brake function. The failure occurred without warning. The vehicle was taken to an unknown Ford dealer in knoxville, nc, but the failure could not be duplicated. The manufacturer was not notified. The failure mileage was approximately 72,000.

- Kittrell, NC, USA

problem #164

Mar 022017

Fusion

  • 57,000 miles
I have experience a soft brake pedal during/after going over a bump, and its occurs randomly and has happen to me a few times. I have had numerous components replaced and even after taking to the dealer and having the brake line go through a bleeding the issue did not resolve. It is very clear in a youtube https://www.youtube.com/watch?V=0R46_unyyk8 video online that the issue is the hcu and despite my efforts in directing attention to this video and findings, I have been constantly instructed to open a complaint. I finally let the dealer do extensive examination and replacing ultimately for them to replace the hcu and correct the problem. Components that have similar symptoms are master cylinder and booster causing loss of pressure in the pedal. These are not the issue... I have also had an accident where a person ran the red light and I did not have pedal to come to a sudden stop. This need to be addressed before someone gets killed.

- Oak Lawn, IL, USA

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