On May 19 my son was returning from the gym. He was travelling on the main road in our area (speed limit 55 mph). As he approached a traffic light he began to slow down. He had slowed to approximately 25 mph and the brakes were functioning normally. Then he drove over a rough patch of asphalt with lots of small pot holes or bumps. After hitting one of those pot holes the brake pedal immediately went all the way to the floor. He had almost now braking power at all. Thankfully there was plenty of distance between him and the car in front of him, as well as a slight uphill grade to the road at that point. He was able to stop just short of the traffic light and avoid an accident. When the light turned green he proceeded slowly, trying to pump the brakes at regular intervals to see if any braking power would return. He drove slowly one mile to my office to inform me of what had happened. We recorded notes about the incident. He then restarted the vehicle and proceeded slowly down the private drive to our home. The problem with the brake pedal continued. When I received this subsequent report, I left work and came home to work with the vehicle personally. Air pressure in all four tires was at the recommended level or within a 5% variance to the low side. I found the pedal was still very soft, even after pumping the brakes repeatedly. I took the vehicle onto our private drive and an adjacent private parking lot to test it further. I got the vehicle up to about 30 mph then activated a hard stop three different times. The brakes held each time. This is the fourth similar braking failure we have had with this vehicle in the last six months, all without warning. We have had the vehicle inspected at the local Ford dealer. They say they cannot find anything wrong with the braking system. The brakes seem to work perfectly all the time...except when they don't work at all!

- Oxford, MI, USA

On April 13 at 8:25 a.M. my son was leaving to drive over to the community college for class. As he left the subdivision and approached the stop sign at the main road, he applied the brakes to stop. The brakes worked fine until just before the stop sign when he hit a pot hole. The brakes immediately went soft so that he had to push the pedal all the way to the floor to get any stopping power at all. Thankfully he was only going 3-5 mph when the brakes failed. He threw the transmission into "park" (it was going slow enough that it held) and was able to stop before rolling out into traffic on the main road. The weather was clear and the asphalt pavement was dry. He turned the vehicle around and drove it home. I tested the vehicle and we were eventually able to restore braking action by turning the engine off and on repeatedly and pumping the brakes while the engine was running. This is the third similar braking failure we have had with this vehicle in the last six months. Each incident has occurred without warning. We have had the vehicle inspected at the local Ford dealer. They say they cannot find anything wrong with the braking system. The brakes seem to work perfectly all the time...except when they don't work at all! this is really scary and frustrating. I sure hope Ford will do something about this known issue.

- Oxford, MI, USA

What I will be describing has happened on more than one occasion: When stopping my vehicle on an uneven surface, my brakes make a whirrring noise and I lose my brakes. Fortunately I have not had to avoid another vehicle or stationary item. Once I ran a stop sign, but it was at a four-way and no other vehicles were present. After this happens my brakes get "squishy". I feel like I have lost 1/2 of my brakes function. I am very careful when stopping and tend to slow much sooner than needed. After a long time it seems like my brakes are "back", but when I have to stop and use the ABS we cycle through the same problem. I have taken my vehicle to the local Ford dealer (where I have my car regularly serviced) and I was told that after inspection my brakes look fine. If I want further diagnostics I would have to pay approximately $100 just to "see". a local mechanic told me that unless my ABS warning light was on he could not even run the diagnostics. My ABS light has never came on.

- Muldrow, OK, USA

Brought my 2009 Ford Fusion new in 2009. Problems started a few years after I brought it. When driving my car, if I hit a pothole, driving in the rain or when the roads are wet, I have to come to a stop, my brakes seem to fail. I am literally pushing my brakes all the way down to the floor, but the car does not come to a stop. This happens for, it seems like minuets, but probably only seconds, but while happening I feel the brakes start to vibrate, then eventually comes to a stop. There have been two instances where I came within inches of hitting the car in front of me. I don't feel safe in this car and will only drive it short distances around where I live for fear of having my brakes failing. I fear that I will injure myself or some one else. Or worse, there will be a fatality involving my car. During my routine maintenance, I have them look at my brakes and every service person says that my brakes are fine. I even had my front and rear brake job done in 2014. Within a few months of having the job done it happened again. It has happened only once since then, but again I drive it short distances at lower speeds around my neighborhood only now. When I look this up I see that there have been many people complaining and describing that the same thing is happening to their cars. Same year/model. It looks it has to do with the ABS brake issue and Ford is aware of it and no recall has happened as of yet!!! this is a safety issue and need attention now!

- Charlotte, NC, USA

Driving over bumpy roadway and applied brakes. They went soft and the pedal went to the floor. Remained that way until the car was shut off.

- Brick, NJ, USA

After hard braking and ABS activation to avoid an accident while highway driving, brake pedal became very soft. After later stopping and restarting engine (and verifying brake fluid level), petal is still soft / inconsistent. Need to pump brakes to build enough pressure ot stop. Concerned valves on hydraulic control unit is sticking, not allowing full hydraulic pressure to wheel calipers.

- Evansville, IN, USA

The contact owns a 2009 Ford Fusion. While driving various speeds, the brake pedal extended to the floorboard when depressed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

- Newark, NJ, USA

Brakes went to the floor and overshot turning lane after I hit a bump in the road while braking. Pavement was damp, I was on an incline on a local 2 lane road. 3rd time for this. Dealer said my brakes were fine after the second time it happened, Dec. 2016. Seems to be ABS system. Sent repair invoice on last report Dec. 2016.

- Kinnelon, NJ, USA

Brakes suddenly became very soft, going often all the way to the floor, and is worse with no brakes if hit a bump while on the brakes.

- Dallas, TX, USA

The contact owns a 2009 Ford Fusion. While driving 35 mph, the contact depressed the brake pedal, but the vehicle vibrated and failed to slow down or stop without warning. The brake pedal became very loose. The vehicle was towed to the contact's home. The vehicle was not taken to a dealer or independent mechanic. A friend of the contact, who works as a Ford mechanic, diagnosed that the electronic control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The approximate failure mileage was 66,000.

- Azusa, CA, USA

Whenever I need to brake, the pedal goes to the floor, and there is minimal resistance from the brakes. This applies to ABS situations (rainy, icy weather) and dry conditions when brakes are needed suddenly (highway slowdown, animal jumping in the road). This applies to traveling at any mph, including highway and city driving. The pedal also drops to the floor when the car is in park. Pumping the pedal is required to feel any resistance, but it is necessary every time the brakes are needed. Time and distance needed to slow down are exponentially more than even a year ago. Brake pads were replaced 3 years ago, fluids were flushed, replaced, and bled 4 months ago. Auto body shops report all is well and that there is no reason my brakes should be so slow to react or the pedal should drop to the floor.

- Falls Church, VA, USA

While driving through a construction zone, we had to apply the brakes hard to avoid some oncoming traffic. The next time we applied the brakes, the brakes went almost to the floor. After turning the car off, the problem was resolved temporarily. Next, while going down a steep hill and applying the brakes hard to stop for a crosswalk, the brakes acted fine for a few seconds and then started going to the floor requiring the brakes to be pumped several times to build them back up. It has happened several times in the past few months and it seems to happen only after a hard or rough braking event. Seems as though turning the car off fixes the problem temporarily.

- Mt Olive, AL, USA

Shortly after going over a pothole, I was then on a fairly steep downhill grade approaching a stop sign on a city street at approximately 25 mph. As I braked, there was a feeling of "release: In the brake pedal and then the pedal got very "soft". the pedal traveled much further than usual to nearly "the floor" with very little braking power taking place. Right after finally stopping the brakes were still soft but returned to normal after a minute or 2 after commencing slow driving. I had the brakes/system inspected.....no problem evident. Have only owned the car one month so unsure of prior occurrences.

- Smyrna, GA, USA

As I was braking to turn into the driveway at work this past winter, the road was snow covered and the antilock brakes activated. Since that time the brake pedal has excessive amount of travel before brakes engage. I have since changed out pads, rotors and flushed the brakes and cannot get rid of the soft brake pedal. I did some searching online this past weekend and found others having the same issue. Ford needs to correct this brake issue.

- Athens, WI, USA

The contact owns a 2009 Ford Fusion. When the brake pedal was depressed at various speeds, the pedal traveled to the floor and the vehicle hesitated to respond without warning. The failure recurred multiple times intermittently. The vehicle was taken to an independent mechanic where the brake system was flushed, but the cause of the failure was unable to be determined. The vehicle was not repaired and the failure continued. The manufacturer was notified of the failure. The failure mileage was 115,000. The VIN was unavailable.

- Brooklyn Park, MD, USA

Driving on on a rough surface and applied the brake ' the brake pedal "went soft, " requiring extraordinary pressure to activate the brakes. This has happened before and usually turning off the car resets it. It did not reset quickly this time but took the weekend to go back to normal.

- Brick, NJ, USA

Going down a rough bumping road, hit brakes and brakes went to the floor. Now the brake pedal is real soft and spongy. Brake pedal goes about half way before even applying brakes to the wheels to slow car down.

- Jasper, FL, USA

The brakes on my 2009 Ford Fusion are hardly functional. When you apply the brakes, the pedal goes nearly to the floor with a greatly extended braking distance. This has resulted in a few close calls for accidents. I have had the car in the shop multiple times. The first time they turned the rotors. The second time, they "computer bled" the brakes. The last time the shop contacted Ford directly and they were told that the hydraulic control unit is a problem in this model. If they know there is a problem, why is there no recall to fix this issue. Just a little research on the internet show that the problem is widespread.

- Whittier, NC, USA

As stated in NHTSA action number: PE16017, my car is having the same issue of the brakes going to the floor and not being able to build brake pressure. I have fixed/replaced every brake component (calipers, brake booster, master cylinder) but have not replaced the ABS control module. All research leads to this being the issue of the valves sticking open and causing not brake fluid pressure to build.

- Medina, OH, USA

When pushing my brakes, the pedal will be all the way to the ground and the car will not stop. It will gradually slow down and almost feels sponge like. After taking the car to the Ford dealership in town they told me that several Ford Fusion were having this problem and the part itself to fix it was $1300. As well as several hours of labor. The total bill would be $3000. They refused to drive the car and condemned it undriveable stating the brakes could go out at any moment. We had to have the car towed back to my house.

- Ruston, LA, USA