10.0
really awful- Crashes / Fires:
- 40 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 91,320 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Going down a rough bumping road, hit brakes and brakes went to the floor. Now the brake pedal is real soft and spongy. Brake pedal goes about half way before even applying brakes to the wheels to slow car down.
- Jasper, FL, USA
The brakes on my 2009 Ford Fusion are hardly functional. When you apply the brakes, the pedal goes nearly to the floor with a greatly extended braking distance. This has resulted in a few close calls for accidents. I have had the car in the shop multiple times. The first time they turned the rotors. The second time, they "computer bled" the brakes. The last time the shop contacted Ford directly and they were told that the hydraulic control unit is a problem in this model. If they know there is a problem, why is there no recall to fix this issue. Just a little research on the internet show that the problem is widespread.
- Whittier, NC, USA
As stated in NHTSA action number: PE16017, my car is having the same issue of the brakes going to the floor and not being able to build brake pressure. I have fixed/replaced every brake component (calipers, brake booster, master cylinder) but have not replaced the ABS control module. All research leads to this being the issue of the valves sticking open and causing not brake fluid pressure to build.
- Medina, OH, USA
When pushing my brakes, the pedal will be all the way to the ground and the car will not stop. It will gradually slow down and almost feels sponge like. After taking the car to the Ford dealership in town they told me that several Ford Fusion were having this problem and the part itself to fix it was $1300. As well as several hours of labor. The total bill would be $3000. They refused to drive the car and condemned it undriveable stating the brakes could go out at any moment. We had to have the car towed back to my house.
- Ruston, LA, USA
The contact owned a 2009 Ford Fusion. While depressing the brake pedal at 40 mph, the vehicle failed to respond without warning. As a result, the brake pedal traveled to the floor and the contact crashed into another vehicle. The air bags deployed. A police report was not filed and no injuries were sustained. The vehicle was towed and deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 124,000.
- Mcdonough, GA, USA
After my car sat for a week, the breaks were wet from the snow melting. Once I first started driving my car, I thought to myself that the breaks felt really loose. It looks longer to break than usual. I was going to stop at a stop light, and rear ended the vehicle in front of me, since it was taking longer to break than usual. My vehicle is usually able to break quickly.
- Hartland, MN, USA
The contact owns a 2009 Ford Fusion. While driving 55 mph, the brakes were applied; however, the brake pedal depressurized after the ABS was activated. The vehicle was not diagnosed or repaired. The failure mileage was 98,000.
- Brester, MA, USA
I was driving as normal slowing to cross railroad tracks, doing this caused the ABS to engage briefly. Braking each time afterwards the pedal would go almost completely to the floor before stopping. After researching im confident that it's a stuck valve in the ABS module.
- Manchester, TN, USA
On numerous occasions, the breaks have lost pressure after having engaged in a stop that may have engaged the ABS. Have to bleed the breaks after to restore pressure. Very hazardous
- Tampa, FL, USA
Antilock brake system (ABS) activates whenever braking on rough road or while hitting even small potholes. This causes the brakes to drop to the floor. The brake has to be pressed almost to the floor just to get the car to slow down. When winter came and the roads got snowy/slushy, it kept happening so often and was unsafe that I pulled the fuse that controls the ABS and traction control in order to keep the ABS from activating. It is an accident waiting to happen.
- Oneonta, NY, USA
Went over a bump while braking and the brake pedal became soft and went to the floor. This had happened six times previously and when ever I turned off the vehicle it reset. It did not reset and they have remained soft and going to the floor to stop
- Brick, NJ, USA
While driving in my neighborhood I hit a rough spot in the road and my brake pedal went to the floor I could barely stop the car.I took the car to a local shop and they replaced the master cylinder and brake booster.still no brakes, they replaced the ABS module with a used unit a new one is $1300 dollars and that fixed the problem $1168 dollars later. I called Ford and if they could help me with the cost of this and they said it was not a recall.I will not be purchasing a Ford product in the future.the ABS module in these cars are defective.
- Kingwood, TX, USA
The contact owns a 2009 Ford Fusion. While depressing the brake pedal, the vehicle would not immediately respond until the pedal was depressed approximately 1/2 way down. The braking distance was extended. The vehicle was taken to an independent mechanic who replaced the ABS module, but the failure continued. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 85,000.
- Sun Valley, CA, USA
2009 Ford Fusion ABS issue the first issue with the ABS occurred on wet pavement. The car in front of me stopped quickly so I had to brake hard. The ABS kicked in, my brakes locked up as I started sliding sideways and then I lost all pressure in my brakes. After I recovered control of the car, I still had no pressure in the brake pedal unless I pumped the brakes many times before trying to stop. After continuing my drive and pumping the brakes along the way, the system finally corrected itself. The second issue occured a few weeks ago (Jan 2017) when I went to stop at a stop sign. The intersection had a few slick spots remaining and as I went to stop, the ABS kicked in and I lost the ability to stop all together. I was able to turn through the intersection without incident. The brakes have never recovered from this event. My stopping time has increased tremendously and I have to pump the brakes many times before I even try to stop. I have an appt to have the ABS checked out.
- Evansville, IN, USA
The contact owns a 2009 Ford Fusion. The contact stated that there was a failure in which the ABS randomly engaged when the brakes had not been applied. Each time the failure occurred, the contact had to pump the brake pedal because it traveled to the floorboard. The vehicle was taken to a dealer for diagnostic testing. The manufacturer was notified of the failure and recommended that the vehicle be diagnosed by a dealer. The vehicle was not included in NHTSA action number: PE16017 (service brakes, service brakes, hydraulic). The VIN was not available. The approximate failure mileage was 82,000. Updated 06/21/17
- Hermitage, TN, USA
After a hard stop the brake pedal is very spongy and travels almost to the floor. It has created a need for increased stopping distance. I had to take it to the mechanic who said it is an ABS system problem. This is the second time the ABS has been replaced. The first was at 44,000 miles and the second at 102,000. It is a very costly repair and could have had dangerous results due to its failure.
- Oldsmar, FL, USA
The contact owns a 2009 Ford Fusion. When the brake pedal was depressed, the vehicle would travel before coming to a stop. The contact would have to apply the brakes in advance in order for the vehicle to come to a complete stop. The contact took the vehicle to the dealer where it was diagnosed that the hydraulic control unit failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,591. Updated 06/07/17
- Township Of Washington, NJ, USA
On many occasions over approximately the last 20,000 miles (hard to tell how long it has been going on as it has become a normal occurrence) brakes become temporarily non existent after ABS is engaged for any reason on both wet and dry surfaces. Petal must be pushed to the floor after such incidents occur in order to stop vehicle and then requires extended distance to come to a complete stop. Since this problem has begun occurring brakes have become soft and all stopping requires petal to be pushed to floor and have to allow extended distance to stop. Have had the same mechanic for over 25 years and he has replaced rotors, pads, calipers, etc as required and says there is no air in brake lines. He has checked all brake components and advised that he recommends replacing the ABS hydraulic control unit. After hearing this I began to research the problem online and can't believe the number of complaints out there. I hope Ford is going to stand behind its product and fix this problem. It is a serious safety issue.
- Brook Park, OH, USA
After my ABS engaged at 10-15 mph on a patch of ice, I was barely able to stop at all. Since then, the brakes have become very spongey and it takes the car longer to stop than it should.
- Englewood, OH, USA
- Brick, NJ, USA