really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
7 / 1
Average Mileage:
73,606 miles

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problem #55

Jan 012020


  • miles
the inside door handle broke was unable to open the door, the inside door assembly was broken also... drivers side also the window door motors malfunctioned window would go up and down not knowing what direction and also change directions disallowing window to be opened or closed

- Dodgeville, WI, USA

problem #54

May 142021


  • 142,000 miles
Driver side interior door handle stopped working. Unable to open the door from the inside. This is very dangerous if there was an emergency need to exit the vehicle. This happened when I stopped to buy gas and was unable to get out when I turned off the car.

- Ladera Ranch, CA, USA

problem #53

Mar 022021


  • 155,000 miles
The passenger door latch broke on the inside making the locking mechanism not work or the outside latch. I have seen a recall on other models and makes for this but not mine.

- Louisville, KY, USA

problem #52

Mar 252021


  • 0 miles
Hello, my name is [xxx]. recently I bought a Ford fuision 2010. I am pretty familiar with cars so I understand the commonly routine of taking care of a car. It's been only 30 days. The first first incident that happened on the parkway my car shut completely down. I got it to work back up but then I got a mechanic to do a tune up. Everything went smooth until I drove about 3,000 miles into the car & it told to me check the engine oil and the brakes. By the time I went to start my car up the lighting slowly faded away. Eventually the car shut off completely and almost rolled down the hill. I immediately put the car into park and put on the emergency brakes. Now the car completely shut down. I replaced the spark plugs and everything. I've been reading about recalls on the model of the Ford Fusion 2010. I would like to see if I could either get it fixed or possibly a letter to get a new or similar version from the car models dealership. I've also invested so much money into fixing this car and it just seems to be falling apart. The damage was all of a sudden. There was also an oil leak. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pittsburgh, PA, USA

problem #51

Nov 202020


  • 79,000 miles
Driver's door will not open from inside. The door can only be opened with the outside handle. This happened while trying to get out of the vehcile in a parking lot.

- Auburn, IN, USA

problem #50

Oct 162020


  • 115,000 miles
While driving on the highway the left driver side front end of the Ford Fusion hit the right rear/side of another car on the highway after being cut off by another car weaving in & out of traffic at a high speed. The Ford Fusion was designated "totaled" by the body shop and insurance adjuster due to the extensive damage. The airbags never deployed. The airbags on this Ford Fusion were part of the airbag recall and were replaced by the Ford dealership within the last 2 years so they should have been in good working order but they never deployed. Very concerning.

- Westminster, CO, USA

problem #49

Jun 062020

Fusion 4-cyl

  • 138,500 miles
My wife was driving the car and the driver's side door spontaneously opened and upon return would not latch. Luckily she was only in the driveway. I looked online and this seems to be a common problem on this car.

- Almond, WI, USA

problem #48

Feb 072020


  • 96,000 miles
Driver side door handle will not unlock from inside car; can only open driver's door from outside

- Chapel Hill, NC, USA

problem #47

Jan 202020


  • 104,479 miles
The contact owns a 2010 Ford Fusion. The contact stated that the rear driver side door handle was inoperable. The contact stated that the door handles were replaced by Ford of monroeville, 3696 william penn. Hwy, monroeville, pa 15146 N four separate occasions. The vehicle was not repaired again. The manufacturer was notified of the failure. The approximate failure mileage was 104,479.

- Verona, PA, USA

problem #46

Jan 172020


  • 120,000 miles
The driver side door latch is broken and is not latching which means the door is not closing. I discovered this when parking my car, exiting like I have done the entire time I've had my car, coming back, opening the door, and going to close it and it not latching. I thought something was in the door frame preventing it from closing but upon looking closely, the latch is freely moving and not locking with the door frame. I looked this issue up to see if it was an easy fix (which it is not) and there have been other Ford recalls for this same issue which my car is not covered under. There have also been multiple other Ford customers with the same issue with all different makes and models that have that also were not covered under the warranty. This is a huge safety issue that many Ford owners are dealing with but only select few makes and models were covered under the recall. Now I have to bring my car into the dealership and pay a huge bill to get this fixed even though this should have never happened and it was nothing I did. I don't have many issues with my Ford, which I consider myself lucky for. But this hazardous issue needs to be resolved. I spoke with Ford and they said they cannot do anything for me since I'm not covered under the recall.

- Chester, CT, USA

problem #45

Dec 042019


  • 18,000 miles
Driver side door does not open from outside the vehicle. Outside door handle does not work nor move. This is dangerous for the driver and passengers: Because car has "bucket style" front seats. Driver cannot move from front passenger to/from driver side seat. To enter auto, driver enters front passenger door, reaches over the center console to driver inside door handle, opens driver door from inside, exits auto, enters (the now open) driver side door. In unsafe neighborhoods this puts the driver and his passengers in unnecessary danger. This driver is unable to drive the car with the driver side door unlocked, so in event of a crash/accident, the driver cannot be removed, from the crashed damaged car, the broken driver side door handle cannot be opened by a first responder/rescuer. The driver is in unnecessary danger. The local Ford dealership, examined the driver's door and reports: "outside door handle is stuck, will not open. Pulled door panel off and found that lock and rod from handle to latch has rusted, and rotted, causing rod to break in half, rod needs to be replaced. Part has been ordered and should be here by 12-16-2019." In the past, the driver side inside door handle has been repaired three (3) times due to faulty mechanisms. There is concern that this extra use of the inside handle may again break the inside handle, trapping the driver inside the car, with no way to exit. The local Ford dealership: Grieco Ford of fort lauderdale 1333 N. federal highway fort lauderdale, fl phone: 1.954.390.6530 I paid: $139.95, on 12/11/2019. I was told that to repair this dangerous auto condition will cost an additional $373. Total cost to repair dangerous auto condition is $512.95 Ford Corp. Should reimburse customer for these unexpected costs, $512.95. 4 properly working auto door is a safety issue.

- Fort Lauderdale, FL, USA

problem #44

Aug 282019


  • 140,000 miles
Sun roof..arms that are holding window are made of plastic and are breaking down...afraid this will cause window to fly off cars and seriously hurt someone.

- Hope, MI, USA

problem #43

Feb 062019


  • 100,000 miles
1- driver side locked handle broken won't locked, 2-check fuel fill inlet and engine light turn 3-power steering problem

- Buena Park, CA, USA

problem #42

May 152018


  • miles
The drivers door handle was fixed that was covered by a recall. However, now both front door handles are broken and the waterford, Michigan dealeership where we purchased it says the cost is about $140 each to fix. How can a recall be completed when the same problem keeps reoccuring?

- Auburn Hills, MI, USA

problem #41

Mar 152019


  • 96,312 miles
The door handle locking system on the driver's side broke on my 2010 Ford fustion my car was stationary in a garage. I unlocked driver door, sat in driver seat and suddenly door latch is broken and I'm unable to open the door from the inside. I had to roll down the driver window in order to open the door from the outside. I noticed that the door no longer locks either. Brought car to my dealership who said no recalls were available so I had to pay 182.45$ to get my door latch fixed. This is a safety concern and there should be a recall because I was no longer able to park and lock my car. Please issue a recall for this part. Not impressed with Ford at the moment.

- Chelmsford, Ontario Canada, CA, USA

problem #40

Dec 152017


  • 50,000 miles
I had only had my car for 6 months before 3 of the 4 interior door handles broke. Now, in order to get out of the car, I must put the window down, reach out and open the door, and then put the window back up. This has also affected several coworkers that have 2010 Ford Fusion as well. They appear to be made very cheap using plastic. That isn't going to work and need it to be more reliable for longetivity purposes. This should be a recall if it hasn't already been. First, the metallic covering partially came off 1 of the handles causing it to cut my hand. The other 2 handles are dealing with the spring breaking.

- Vine Grove, KY, USA

problem #39

Jan 082019


  • 120,000 miles
I was involved in a direct hit accident at approximately 50-55 mph. Neither of the front airbags deployed in the car.

- Columbiaville, MI, USA

problem #38

Oct 242014


  • 35,000 miles
Takata recall I have two complaints. 1) takata recall, Ford sent me the notice about 3 years ago and Ford recall and Ford mechanic shop said that Ford had not made any replaceable air bags these past three years. I just called this week. 11/2/18. Again no airbags had been made. The vehicle could be effected with driving or stationery. Another problem with this car is that if I park on my driveway and it rains when I open the driver door I see water all around the door jamb.

- Indianapolis, IN, USA

problem #37

Nov 042018


  • 85,887 miles
The driver side front door lock and handle to open the door stays out. It will not lock or open from the inside, have to roll down the window and open it from the outside and us my key to lock that door only. The rest of the doors lock with the automatic key lock. I was in park, with the car running and tried to open it and it would not open from the inside. ## VIN passed ## Ford Fusion 2010 ##

- Lansing, MI, USA

problem #36

Sep 232018


  • 105,000 miles
Door handle especially drivers inside latch has broke twice leaving me unable to exit the car. Also will not allow you to lock the car. Happen in 2015 and now 2018.

- Bettendorf, IA, USA

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