10.0
really awful- Crashes / Fires:
- 27 / 1
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 67,070 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Brakes became spongy after ABS were activated
- Raleigh, NC, USA
Brakes went soft, replaced the master cylinder then I didn't have any brakes at all. Took it to my mechanic and he thinks the ABS system is bad, I read a lot of comments on line to see that this is a common problem. I did stop on snow and the ABS system work then after that the brakes went soft.
- Independence, MO, USA
The contact owns a 2010 Ford Fusion. While driving approximately 25 mph, the brake pedal depressed to the floorboard, which resulted in no brake functionality. The vehicle was involved in a front end collision. The failure occurred without warning. A police report was not filed. The vehicle was taken to the contact's residence. The manufacturer was notified of the failure. There were no injuries. The failure mileage was approximately 21,359.
- Redding, CT, USA
The brake pedal on my Ford Fusion sport went soft almost to the floor when coming to an intersection in cold slippery conditions. This condition happened twice within two weeks. I had the car checked out by a Ford dealer and they found nothing. It happened again two weeks later slowing down (40mph) approaching a sharp corner. This time the brakes did not recover. The dealer is changing the hydraulic control unit for the ABS system. This is a very dangerous condition and warrants a recall before someone is seriously injured or killed. It is going to cost me $1,900 to repair and Ford should be paying for this through the recall process. I do not want anyone injured because of this failure mode.
- Whitewater, WI, USA
The brakes seem to lose pressure, so that the pedal has to be pushed almost all the way to the floor before grabbing. It takes longer to stop than it should in those instances. This has happened on several occasions, but is not a consistent problem. The Ford dealership says it can find no problem. It seems as if it could lead to a serious accident if it occurred at the wrong time. It occurs when driving and trying to come to a stop.
- Southborough, MA, USA
The contact owns a 2010 Ford Fusion. While driving various speeds and depressing the brake pedal to stop the vehicle, the brake pedal traveled to the floor of the vehicle. The stopping distance increased. The vehicle was taken to the dealer where it was diagnosed that the brake cylinder failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The approximate failure mileage was 52,046. Updated 02/15/2017
- Highland Park, IL, USA
The contact owns a 2010 Ford Fusion. While driving various speeds on a snowy, wet, or slippery roadway, the brake pedal was depressed and failed to respond. The contact stated that the failure occurred on multiple occasions and it would take several days until the brakes worked correctly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,490. Updated 02/21/17
- Coppersburg, PA, USA
Brake pedal has excessive travel; brakes will work better after initial pedal depression, no sign of brake fluid leak, not low on brake fluid, no indication of bad master cylinder. This happens whether the vehicle is in motion or stationary.
- Gahanna, OH, USA
The parking brake button has deteriorated and broken free from the parking brake handle. This defect prevents the parking brake from engaging and risks unintended movement or rolling of the car.
- Rochester, NY, USA
My 2010 Ford Fusion has a faulty brake system. While driving on a highway, the vehicle's brake pedal suddenly became unresponsive and needed to "hit the floor" to get the vehicle to stop. The brake pedal felt "spongy" and did not seem to be applying the typical pressure as before. The brake system was inspected by a Ford dealership and recommended new brake pads, rotors, and calipers(although the vehicle had been properly maintained and serviced). After replacing all of the mentioned components the issue remained. The dealership then suggested replacing the hydraulic control unit (hcu). The hcu has been identified in forums online as a known problem with Ford to include the edge and escape. The hcu replacement is a costly repair that Ford should be investigating. Road safety should be their priority and brake failure can be fatal.
- Pemberton, NJ, USA
While coming to a slow stop down a small incline, I heard a loud pop, and the car started to roll forward. In order to stop the vehicle, the pedal had to be pressed and excessive amount towards the floor. Pedal travel continues to be excessive with no brake warning light on, and vehicle jerks slightly to the left during the initial portion of a stop.
- Fenton, MO, USA
The master brake cylinder/hydraulic pump and control module became faulty and failed at roughly 43000 miles. My mechanic informed me that this is typically a part that should not fail with this few miles and was suspicious when he called the local Ford dealer and they had over 10 in stock. He informed me that in his 20+ years he has not seen dealers have that many high dollar parts in stock and advised I file a claim with Ford motor. I did file a claim with Ford motor but was advised they were not aware of any wider issues with the master brake cylinder/hydraulic pump and control module on my make and model year. Ford motor case numbers- cas-8423129 and cas-8428833 I noticed that my master break cylinder failed when I started my car one morning and the break pedal went all the way to the floor. I had my car repaired at my local Ford dealer, covert Ford in austin, tx.
- Round Rock, TX, USA
In Aug. 2010, while leaving home on our canyon road, and on a downhill incline, I stopped without incident to let a couple of cars pass on a narrow stretch. After they passed I tapped the accelerator and slowly (10-15mph) rolled into a 90 degree downhill turn. When I applied the brakes there was no response whatsoever. I quickly pumped the stood on the brake pedal with no results. I had only 2-3 seconds to react and as I began to go straight through the turn I jerked the wheel to the right and rode an earthen bank up and over a boulder that stopped the car. The undercarriage was badly damaged, totaling the car. Had I gone straight another 4 feet, I would have gone off of a cliff and onto a highway. The car was always perfectly serviced and had no problems previously. Ford did not respond to my complaint.
- Ojai, CA, USA
The contact owns a 2010 Ford Fusion. The contact stated that the brakes failed to engage twice while in a residential driveway. The failure also occurred while driving approximately 20 mph and the brake pedal did not fully function without being pumped and applying pressure. The failure was reported to the manufacturer and the contact was to schedule a repair appointment with the dealer to determine a repair solution. The approximate failure mileage was 27,000. Updated 08/22/17
- Elmsford, NY, USA
The contact owns a 2010 Ford Fusion. While driving approximately 20 mph, the brake pedal was depressed, but failed to operate normally. The contact stated that the brake pedal was very hard. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000. The VIN was unavailable.
- Elmsford, NY, USA
Vehicle was stopped in front of a residence and in park with foot on the brake pedal. Suddenly and without warning the brake pedal went to the floor. Upon inspection, there was brake fluid inside the engine compartment and dripping on the street below. Vehicle was deemed undriveable and towed to the mechanic. Problem was diagnosed as a brake line failure where the line itself was intact, but the rubber hose had come loose from the crimped metal fitting. Attached photo show the section of hose that had come loose
- Rocklin, CA, USA
City street the car became undrivable had it taken to a shop.
- Memphis, TN, USA
No one can fix brakes.
- Jacksboro, TX, USA
The brake pedal went to the floor and became spongy the breaks for them changed and cannot believe the brakes and it appears that the ABS control or under the hood has a stuck valve which causes the brakes not to work
- Washington, DC, USA
- Sparks, NV, USA