The contact owns a 2010 Ford Fusion. The contact stated while driving 10 MPH and depressing the brake pedal, the vehicle failed to stop as needed but was independently decelerating. The contact stated that he depressed the brake pedal twice and then the vehicle started to operate normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 263,904.

- Saint Louis Park, MN, USA

The contact owns a 2010 Ford Fusion. The contact stated that Ford Motor Company was recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. As a result, the contact was concerned that the valves could potentially fail on his vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the concern and transferred the contact to the NHTSA Hotline. The contact had not experienced a failure.

- Silver Spring, MD, USA

The contact-€™s daughter owns a 2010 Ford Fusion. The contact stated that on multiple occasions while his daughter was driving, she depressed the brake pedal attempting to slow the vehicle however, the brakes failed to engage. The contact stated that his daughter had to apply pressure to the brake pedal to stop the vehicle. No warning lights were illuminated. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.

- Clarksville, AR, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving 40 MPH, the brake pedal was depressed several times but failed to respond and went all the way to the floorboard. The contact drove on the side of the road until the vehicle stopped. The vehicle was towed to an independent mechanic where it was diagnosed that the ABS had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 200,000.

- Manorville, NY, USA

The contact owns a 2010 Ford Fusion. The contact stated that while their husband was driving approximately 25 mph, the brake pedal was depressed but it traveled to the floorboard and failed to respond. The driver had to use the emergency brakes in order to stop the vehicle. The contact had taken the vehicle to the dealer who diagnosed the anti-lock brake system had failed. The hydraulic brake control module and abs module needed to be replaced. The vehicle had not been repaired. The contact found that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, their VIN was not included. The manufacturer was made aware of the failure and referred the contact to call NHTSA. The approximate failure mileage 160,000.

- Perry Hall, MD, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately at 35 MPH, the front passenger brake caliper froze and stopped the front passenger tire. The tire locked up and nearly caused a loss of vehicle control. The contact stated that the brake pedal had to be depressed to the floorboard after the brake had failed. The contact stated that the brake failure was a re-occurring failure. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer and the vehicle was diagnosed and determined that the Hydraulic Control Unit (HCU) needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 133,283.

- Hartford, CT, USA

The contact owns a 2010 Ford Fusion. The contact stated while depressing the brake pedal, the brake pedal felt spongy. Additionally, the braking distance was extended. The vehicle was taken to an independent mechanic who changed the brake pads and bled the brake lines however, the failure persisted. The mechanic diagnosed the vehicle and stated that the ABS Hydraulic module needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer who also stated that the ABS Hydraulic module needed to be replaced. The manufacturer was contacted and they stated that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was 110,000.

- Elmwood Park, IL, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed with the brake warning light illuminated. Additionally, the vehicle intermittently failed to start due to battery failure. The vehicle was taken to an independent mechanic who replaced the brake calipers; however, the failure recurred. The vehicle was taken back to the mechanic and diagnosed with ABS hydraulic control unit failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

- Lancaster, PA, USA

The contact owns a 2010 Ford Fusion. While attempting to park his vehicle, the brake pedal depressed to the floorboard and failed to stop as needed. The ABS warning light had remained illuminated on the instrument panel for years prior to the failure. As a result of the failure, the contact hit a steel door which damaged both the door and the front end of his vehicle. The air bags did not deploy upon impact. The contact experienced pain to his lower back but did not seek medical attention. Police were called to the scene and a police report was filed. The contact was able to drive away from the scene but continued to experience brake failure. He would also have to use his emergency brake to stop the vehicle as the ABS warning light continued to illuminate on the instrument panel. The contact took the vehicle to an independent mechanic where he was informed that a defective brake module caused the failure. The dealer was notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 19V904000(Service Brakes, Hydraulic). The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 250,000.

- Bulls Gap, TN, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed and the vehicle was not able to stop immediately. The vehicle was taken to an independent mechanic who diagnosed that the ABS Hydraulic Control Unit (HCU) was faulty and needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The failure mileage was approximately 120,000.

- Duluth, MN, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving 30 MPH, the brake pedal was depressed and went to the floorboard. There was no warning light illuminated. The contact slowed the vehicle by manually changing gears. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS valve had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

- De Pere, WI, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brakes did not engage immediately, and the contact had to apply force to the brake pedal to stop the vehicle. The vehicle was taken to an independent mechanic however, the mechanic could not duplicate the failure. The dealer was made aware of the failure and informed the contact that he had to pay out of pocket for diagnostic testing. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 175,000.

- Queens, NY, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving and depressing the brake pedal, the vehicle did not immediately stop causing the braking distance to be extended. VIN tool confirms parts are not available. The approximate failure mileage was 81,000.

- Georgetown, PA, USA

The contact's wife owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard and the brakes failed to engage immediately. The vehicle was towed to the dealer and diagnosed with a stuck valve. The contact was informed that the hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but denied the repair coverage due to the VIN not being included in any recalls. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The failure mileage was approximately 139,000.

- Corona, CA, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact stated that he replaced the brake master cylinder and bled the braking system with a bypass valve; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) which he linked to the failure. The dealer and the manufacturer were contacted and informed the contact that the VIN was not included in the recall. The manufacturer provided a case number and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Lodi, CA, USA

The contact owns a 2010 Ford Fusion. The contact-€™s son stated while driving approximately 45 MPH and depressing the brake pedal, the wheels shuddered, and the brake pedal went to the floor. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the Hydraulic Electronic Control Unit (HECU) replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 220,000.

- Santa Maria, CA, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the brake pedal was depressed to the floor before the vehicle came to a complete stop. The failure occurred several times while the contact continued driving to his residence. The vehicle was taken to a local dealer who diagnosed the failure as a damaged hydraulic control unit. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,550.

- Monaca, PA, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact then discovered that his vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The parts for the repair were initially unavailable; however, once parts were available, the contact had the vehicle towed to the dealer. The contact stated that the dealer performed a test on the vehicle which determined that the ABS valve did not need to be replaced. The valve was flushed, and the vehicle was returned to the contact. A few months after the service, the failure returned without warning. The manufacturer was notified of the failure and informed the contact that the recall repair was a one-time free repair. The vehicle was not repaired. The failure mileage was unknown.

- Lafayette, LA, USA

Brakes would go to floor then Brakes stopped working. Had car looked at and mechanic said it is the same problem as recall and would not fix because of recall. Called local Ford and they said VIN is not part of recall and offered no help.

- Sarasota, FL, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would be depressed to the floorboard without warning. The contact also stated that additional braking distance was needed for the vehicle to come to a complete stop. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 110,000.

- Reading, MA, USA