The contact owns a 2010 Ford Fusion. The contact-??s son stated while driving approximately 45 MPH and depressing the brake pedal, the wheels shuddered, and the brake pedal went to the floor. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the Hydraulic Electronic Control Unit (HECU) replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 220,000.

- Santa Maria, CA, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the brake pedal was depressed to the floor before the vehicle came to a complete stop. The failure occurred several times while the contact continued driving to his residence. The vehicle was taken to a local dealer who diagnosed the failure as a damaged hydraulic control unit. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,550.

- Monaca, PA, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact then discovered that his vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The parts for the repair were initially unavailable; however, once parts were available, the contact had the vehicle towed to the dealer. The contact stated that the dealer performed a test on the vehicle which determined that the ABS valve did not need to be replaced. The valve was flushed, and the vehicle was returned to the contact. A few months after the service, the failure returned without warning. The manufacturer was notified of the failure and informed the contact that the recall repair was a one-time free repair. The vehicle was not repaired. The failure mileage was unknown.

- Lafayette, LA, USA

Brakes would go to floor then Brakes stopped working. Had car looked at and mechanic said it is the same problem as recall and would not fix because of recall. Called local Ford and they said VIN is not part of recall and offered no help.

- Sarasota, FL, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would be depressed to the floorboard without warning. The contact also stated that additional braking distance was needed for the vehicle to come to a complete stop. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 110,000.

- Reading, MA, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

- Newport News, VA, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would intermittently depress to the floorboard with the ABS warning light illuminated. The contact had taken the vehicle to a dealer where they were initially unable to diagnose the failure. The failure persisted, and the vehicle was returned to the dealer to diagnosed. The contact was informed that the ABS was defective however, the Vin was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

- Corpus Christi, TX, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, he depressed the brake pedal however, the vehicle failed to stop immediately. There were no warning lights illuminated. The contact drove the vehicle to his residence. The contact stated that he contacted the dealer, and was informed that the Vin was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was outside of the manufactured date for the recall. The manufacturer informed the contact to file a complaint with the NHTSA. The approximate failure mileage was 153,000.

- Carrolton, TX, USA

The contact owns a 2010 Ford Fusion. The contact stated while reversing out of the driveway, the brakes failed and the ABS was engaged. The contact stated that while the brake pedal was depressed the vehicle was shifted into drive however, the vehicle would not stop instantly and continued to move forward before stopping. The dealer was made aware of the failure and informed the contact to bring in the vehicle in for diagnostic testing. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 142,900.

- Columbus, IN, USA

My car is showing the same break pedal symptoms as listed on the NHTSA 19V-904 recall but Ford didn't sent me this recall - their recall 19S54. I became aware of the recall because I initially took my car to a mechanic that has a friend who is a mechanic that works at Ford that said that this would likely be the problem. Called Ford manufacturing and they asked to go to a Ford shop to run diagnostics. I went to a Ford dealership, they ran the diagnostics and have no idea what's wrong. They said that there's no error codes being reported and I don't have any lights turned on due to an error. The car has the soft pedal issue and goes all the way down and breaking is impaired. Called Ford again today and the case CAS-32032947 was closed because this recall is not listed for my vehicle. I asked for Ford to via the Ford dealership mechanic to verify whether or not this is the problem because I've checked and there's a ton of cases online where other Ford Fusion owners were switching parts and it didn't fix the problem and therefore, I'm trying to avoid paying expensive repairs that will not address the issue. I'd like my car to be reviewed if it has this problem or not and I already took it to a Ford dealership as mentioned above and they have no idea what's wrong with the breaks. Diagnostics paperwork attached.

- Fairfax, VA, USA

The contact owns a 2010 Ford fusion. The contact received notification of NHTSA Recall Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the ABS warning light illuminated with the brake pedal depressed. The vehicle was not diagnosed nor repaired. The dealer was contacted and informed the contact that the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 210,000. Vin tool confirms parts not available

- Princeton, IN, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, while depressing the brake pedal to the floor, the vehicle failed to stop. There was no warning light illuminated. The contact stated that she drove into a near parking lot and stop the vehicle using the parking lot cement dividers. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS Hydraulic Control Units (HCU) unit needed to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

- Pittsburgh, PA, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, she noticed that the brake pedal needed to be depressed all the way to the floor for the vehicle to stop. The dealer and another dealer, Apple Ford of York (1801 Whiteford Rd, York, PA 17402) were made aware of the recall notice and failure but was informed by both dealers that part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

- York, PA, USA

The contact owns a 2010 FORD Fusion. The contact stated while depressing the brake pedal, additional travel time was required for the vehicle to come to a stop. The contact stated there was no warning lights illuminated. The vehicle was taken to an unknown dealer to be diagnosed with needing brake pedal to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) however, the vin was not included. The manufacturer was informed of failure and confirmed that the VIN was not included. The failure mileage was approximately 50,000.

- Ardmore, PA, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic). The vehicle was taken to david wilson's villa Ford (2550 N tustin St, orange, ca 92865) for the recall repair. Upon servicing the recall, it was diagnosed with the hecu unit needing to be replaced. The vehicle was not repaired. The contact related the issue to NHTSA campaign number: 19V904000 (service brakes, hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 74,000.

- Orange, CA, USA

The contact own a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Kirk auto company (235 state hwy 7 frontage rd, grenada, ms 38901) was made aware of the failure however, the manufacturer was not made aware of the issue. The contact stated that occasionally while driving, the brake pedal had to be pumped several times or the parking brake had to be activated to stop the vehicle. The failure mileage was 100,000. VIN tool confirms parts not available.

- Bruce, MS, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service breaks, hydraulics) however, the part to do the recall repair was unavailable. The vehicle was taken to waldorf Ford (2440 crain highway waldorf md 20601, (301)843- 2400) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waldorf, MD, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Carmax (located at 8800 freestate dr, laurel, md 20723, (301) 604-8560) was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Carrollton, MD, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brakes traveled to the floorboard and vehicle loss braking functionality. The contact stated that the failure was intermittent. The contact stated that no warning light was illuminated. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The contact referenced NHTSA campaign number as a possible solution to the failure however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 180,000.

- Batavia, IA, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the brakes failed intermittently to operate as designed, without warning. The vehicle was taken to autonation Ford jacksonville (10720 philips highway, jacksonville, fl 32256, (904) 242-6499) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure however, informed the contact that the remedy part was not yet available. The failure mileage was approximately 152,737. VIN tool confirms parts not available.

- Jacksonville, FL, USA